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:Featured Content
Analyze the Advancing Social Media Landscape - Stay Ahead of Key Developments in e-Communications, Social Media and Customer Behavior Porter Gale, VP Marketing, Virgin America - Social Media for Travel Strategies USA 2010
The event consisted of the following speakers and covered the followingtopics. Introduction from the event Chair LadySusan Black, Susan Black AssociatesAnalyze the Advancing Social Media Landscape - Stay Ahead of Key Developments in e-Communications,…
Ancillary Revenue 2.0 promoting non-core product offerings across multiple customer touchpoints, Presented at the Travel Distribution Summit Europe in 2010 by Anna Ketting Air France/KLM
Pushing ancillary products during the booking path on your website is clearly an effective way to up-sell and cross-sell to your customers. However, to maximise ancillary spend, you should be looking at targeting offers throughout the research, buyin…
Mobile Technology in Travel Report: The Introduction
EyeforTravel Research presents The School of Mobile, an initiative to help educate the travel and tourism industry about the current and potential role of Mobile in Travel. The travel industry has recently told EyeforTravel that with a better underst…
Research and features
 | EyeforTravel Research presents The School of Mobile, an initiative to help educate the travel and tourism industry about the current and potential role of Mobile in Travel. The travel industry has recently told EyeforTravel that with a better understanding of mobile markets, technology and best practice, they’re ready to invest. So we aim to provide some of the necessary information to help make Mobile a reality in Travel and find out if 2009 really can be the year for Mobile.rnThe School of Mobile begins with a series of 3 reports including invaluable research findings (phase one) followed by interactive seminars and meetings (phase two)rnIn this report we investigate how the evolution of the mobile phone from a personal communication tool to an information and social hub may open a range of possibilities for the travel industry. The ability to research, book and change travel arrangements at all times makes the mobile phone seem an ideal tool for travellers. The ability to connect with consumers at all times also seems ideal from the perspective of travel companies. rnIt is argued that the mobile phone and its recent enhancements may take the efficiency of online travel to a new level and that Mobile technology may have another immense impact on the consumer buying cycle, thus the way we do business.rnSince mobile telephones were introduced they have reduced in size from unwieldy ‘brick’s’ with one function (to make voice calls) to very portable, highly sophisticated devices which in most cases act as the hub of our daily lives. The mobile phone has incorporated itself into that small list of items we must always have with us (as well as keys and wallet). This suggests something very exciting for the travel industry and many companies are busy investigating possibilities at all stages of the consumer buying cycle.rnBut are there real possibilities? What and where could you be looking towards? How should you go about investing in this new digital strategy? What opportunities and challenges exist? Who has already invested in Mobile and how? Does the technology exist to enable what you want to actually do happen? |
 | This report focuses on the online intermediary sector (OTA) of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online penetration in these travel markets and will have a clear understanding about the role of online travel agents for all travel products over the past few years and how this is expected to change over time. rnThis therefore focuses on the indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international online products via intermediaries.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the OTA sector is performing within the gross and online travel markets as a whole and provide insight into how indirect channels are developing comparatively between travel sectors now and in the future. |
 | This report focuses on the Cruise sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. Historical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the cruise sector specifically. They will also have a clear understanding about the role of online intermediaries for cruise product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international cruise products.rn As we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety.This will help companies realise how the cruise sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
 | This report focuses on the Car Rental sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the car rental sector specifically. They will also have a clear understanding about the role of online intermediaries for car rental product sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international cruise products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the car rental sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
 | This report focuses on the Hotel sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the hotel sector specifically. They will also have a clear understanding about the role of online intermediaries for hotel product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international hotel products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the hotel sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
 | Thereâs been a true explosion in online sales across Europe and further developments are on the horizon. Rising internet and broadband penetration continues, internet use advances, new online payment facilities, trust, more suppliers, more online intermediaries, more innovative tactics, sophisticated technologies, superior online marketing, increasingly targeted strategies ... these are just some of the factors driving consumers to buy their travel online. But what, where, why and how? Are you sure youâre getting your maximum share of Europeâs online travel market?rnThis years NEW European Online Travel Report: 3rd Edition from EyeforTravel provides the research and market intelligence necessary to make the right business decisions for travel distribution in the regionThe European travel market is fragmented and each market is showing a different distribution landscape. rnFor anyone whoâs involved in online travel distribution and marketing - this is your most vital tool. Create your smartest marketing and distribution strategy yet ... rnThe report includes over 300 pages packed full with exclusive EyeforTravel data and in-depth strategic analysis revealing:rn * The value of the European travel market plus individual country/region values rni.e. how much the consumers of the particular country/region are spending on travel rn * The productivity of the different travel sectors rni.e. size of airline, hotel, other accomm., car rental, cruise, rail, bus, package & intermediary verticals rn* The online vs. offline sales figures what proportion is purchased over the internet rn* The direct vs. indirect distribution patterns how powerful are OTAs in each market & which channels are preferred by consumers for each product rnTrends from 2002 and forecasts to 2012 for all of the above * Plus find out what the leading companies are doing and, much moreâ¦rn |
 | This report focuses on the Rail sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the rail sector specifically. They will also have a clear understanding about the role of online intermediaries for rail product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international rail products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the rail sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
 | Social Media - A “Must-Know” for the airline industry\r\nIt is early days for social media as a B2C tool. The scale of activity at the non-commercial level is however such that businesses cannot help but seek to tap into what may prove to be a lucrative flow. It may or may not be an important tool of the future - but meanwhile it is too potentially valuable to ignore.\r\n Anything that might give you - or your competitors - a competitive edge is Must-Know at a critical time like this. \r\nThis report, carefully researched by Steven Frischling & Addison Schonland at the Innovation Analysis Group (IAG), is a fine guide to help you through the key issues and potential traps.\r\nThe report includes:\r\nA proposed plan for Social Media roll out\r\nSection One - The Big Picture\r\nincluding, The Social Media Explosion, The Conversation\r\nWhat Social Media is doing to brands\r\nSurvey Results\r\nAirline by Airline - Tweet by Tweet\r\nAn Airlines first month on Twitter - the examples of Continental Airlines\r\nThe top three airlines on Twitter |
 | This report focuses on the Package Tour sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012. rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the package tour sector specifically. rnThey will also have a clear understanding about the role of online intermediaries for package tour product sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international package tour products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the package tour sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
 | This report focuses on the Intercity and Charter Bus sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the bus sector specifically. rnThey will also have a clear understanding about the role of online intermediaries for intercity and charter bus product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international intercity bus products. rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the bus sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
 | It is revealed that North American travellers are spending more money over the Internet at the moment, despite negative growth expected for total travel spend. This means that the online travel market has been withstanding some of the impacts thrown about by the current economic climate. Travel companies are urged to put solid strategies in place to capitalise on predicted shifts in the market.The North American Online Travel Report 2009 includes a large volume and depth of statistics that will enable travel & tourism organisations to take their online strategies to the next level. \r\nThe report is packed full of: \r\nrnOriginal EyeforTravel Research data to enable informed business decisions \r\nIn-depth strategic analysis and detailed trends \r\nMarket values and trends for: Airline, Hotel, Car Rental, Cruise, Rail, Bus, Package Tour and Online Travel Agents \r\nThe first ever detailed look at travel distribution for domestic and outbound travel to enable targeted and effective strategies \r\nAn understanding of travel consumer behavior in the US & Canadian markets \r\nThe productivity and penetration of online/offline channels - for each country, each sector and domestic/outbound markets \r\nThe role and significance of online intermediaries - for each country, each sector and domestic/outbound markets \r\nOver 180 tables and charts \r\nOver 230 pages of invaluable content to ensure travel is sold more effectively in 2009 and beyond \r\n \r\nThe report is ideal for companies currently involved with the North American region or for those looking to target USA or Candian travellers. Readers may include: \r\nTravel suppliers e.g. airlines, hotels, car rental, cruise, rail, bus \r\nTravel intermediaries e.g. travel agents, tour operators \r\nGovernments tourism organisations \r\nConsultancies and media agencies \r\nAnyone with a need to understand how and where USA & Candian travel consumers buy the different travel products |
 | rnrnThis report focuses on the Airline sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the airline sector specifically. They will also have a clear understanding about the role of online intermediaries for airline ticket sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international airline products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the airline sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
 | Somehow despite scared CFOs and minimal investment, brave marketing and distribution execs have innovated in the online and mobile channel with phenomenal success. in November 2009 we reported how Hilton, one of the world's biggest travel companies reported a ROI of 44 to 1 from its mobile web investments! This is in the face of the global travel industry shrinking by over 2%. This stuck me as being incredibly important. It demonstrated that while the travel may not have grown over the last 2 year, it has evolved enormously. |
Presentations and conference slides
 | Diane Clarkson, Travel Analyst of JupiterResearch discusses why user-generated content is important to your customers. |
 | Hans Olbertz, General Manager for Emirates Palace talks about the role of revenue management in Emirates Palace |
 | Dan O'Sullivan, Director of Sales EMEA at Translations.com, discusses the importance of globalization. |
 | Vicky Stennes, VP Inflight Experience at JetBlue, discusses JetBlue's mission to bring humanity back to air travel. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Jonathan Kirsten, Projects Manager of thinkingfish discusses how to get seen in the world of canny sophisticated searchers. |
 | Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | Sales and marketing in Travel Europe Summit 2008. Learn from: |
 | The event consisted of the following speakers and covered the following |
 | Ken Leeder, CEO of RealTravel discusses how consumers are behaving in a web 2.0 environment and how social media is impacting their buying cycle. |
 | Jean Paul Beer, President of JetMar-Netviax |
 | Rob Rosenstein, COO at Agoda, presents 10 Insider Secrets to making OTA relationships work. |
 | Stefan Wolf, Director of Revenue Management at Shangri-La Hotels and Resorts discusses pricing |
 | Matt Jerwood, Director of Business Development of WAYN discusses why mobile is interesting. |
 | Gerry Samuels, Founder and Executive Director for Mobile Travel Technologies discusses The opportunities and challenges faced in mobile travel marketing and distribution |
 | Tim Prunk, CEO of Vistrio talks about Optimizing your CRM strategy and retaining customers |
 | Antonio Batanero, Director of Online Marketing & Sales at Sol Melia discusses how to build your brand in an ever changing online market |
| Max Starkov, President & CEO of Hospitality e-Business Strategies discusses how to optimize your CRM strategy and retain customers |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | International scope, unrivalled quality - proven ROI. Learn from: |
 | Philippe Garnier, Senior Director - Distribution Sales of Hilton Hotels says "technology is at the heart of hotel distribution". |
 | Scott Ohman, Manager of eBusiness at Cathay Pacific shares his thoughts on metasearch |
| The event consisted of the following speakers and covered the following |
 | Niki Van Wijk, Head of e-Commerce at Transavia explains how to maximise customer spend on your website |
 | Dimitris Hiotis, Senior Consultant at TUI UK discusses dynamic pricing through yield management |
 | Wilhelm Weber, Director Performance & Revenue Optimisation at WorldHotels, asks whether you are finding that all forecasting tools are failing or have |
 | Hari Nair, Founder and CEO of HolidayIQ, discusses India's first "information site" for vacationers. |
 | Vaclav Honek, Director of Reservation, Distribution and Tariff Systems at Czech Airlines discusses distribution and LC phenomenon of air travel in the CEE region |
 | To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
 | Ivan Sevostianov of Webprojects, discusses search optimisation and travel search techniques. |
 | Chris Amenichi, Sr Director International Distribution Planning & E-Commerce at Continental Airlines talks about data management for distribution, sales and marketing |
 | Rom Hendler, Vice President of Strategic Marketing at The Venetian, explains how to provide the right product at the right time at the right price to the right customer. |
 | Frank Komen, Revenue Manager for NH Hoteles discusses CRM and revenue management |
 | Paul Bennett - founder of Context Travel, writer for National Geographic and panelist, National Geographic Sustainable Tourism Initiative - explains how a search for authenticity leads travelers to sustainable tourism. |
 | Ryan Green from Southwest Airlines talks about profitable loyalty programs |
 | Pierre Alzon, directeur général de Lastminute.com discute Les activitésdu Groupe |
 | James Bain, Head of Revenue Management at Cross Country Trains (Arriva), discusses retail versus travel. |
 | Karl Skerstins, Manager, FCm Travel Solutions discusses Peak Oil and how it could impact the travel industry |
 | David Chambat, VP Asia Pacific at TVtrip.com, explains why video on a travel website has gone from a “nice to have” to a “must”. |
 | Yelp currently has over 10 million reviews and had more than 30 million visitors to the site in the last 30. The local reviews cover everything from hotels to hairdressers. The Yelp app has headed the travel app category and is available across all platforms. |
 | Shirley Tafoya, President of Travelzoo (North America) discusses how to increase e-mail marketing sales by focusing on the user |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Mo Bulbrook, Head of International at Cheapflights talks about converting online "Lookers to Bookers" |
 | Puneet Mahindroo, Corporate Director of Revenue Management & Global Distribution of Taj Hotels, Resorts & Palaces discusses customer buying behaviour. |
 | Ray Mason, Manager of Travel.co.uk discusses the comparison and metasearch sites. |
 | Rachel Ryerson, Director of Field Marketing for Hawaii and the French Polynesia at Starwood Hotel and Resorts Worldwide discusses segmentation strategy |
 | Horatiu Tudori, Head of Academic Sector for Ecole Hôtelière de Lausanne talks about the future of revenue management |
 | Marko Vojkovic, President of the Board at Adriatica.net Group discusses central & eastern European markets & the key to a successful mix |
 | Bob OKeefe, Managing Director of Strategy and Plans at AAA National discusses the travel search marketing landscape |
 | Iain Pringle - Head of Customer & Loyalty, The Mileage Company, British Airways - explains how schemes can be defined by the strength and role of partnerships. |
 | Raphael Saw, Head of Commercial of Jetstar Asia/Valuair discusses opportunities and challenges in asia. |
 | Lars Sandström, Director of Strategic Pricing at SAS Group talks about RM and pricing in travel |
 | Eka Ginting, CEO of indo.com talks about Indo.com’s experience with Indonesia Mobile Travel |
 | Rodrigo Cobo, General Manager Mexico of Sabre confero industria: retos y oportunidades. |
 | Isaac Gerstenzang, Corporate Director of E-Commerce of Destination Hotels & Resorts tells us about the role of social media and the internet. |
 | Central and Eastern Europe's annual event for Travel Distribution professionals. Learn from: |
 | Max Yousaf, Head of Sales, EMEA at OctopusTravel.com discusses speaking with a single global voice |
 | Cassandra Jeyaram, PhD, Social Marketing Manager for InterContinental Hotels Group discussing the power of social media to |
 | Peter Pohlschmidt, Manager of E-commerce for Qatar airways discusses data driven sales & marketing |
 | Chethan Sharma, Director at Simon Kucher, explains why profits and pricing discipline go hand-in-hand. |
 | Grow your business in times of changing perceptions, legislation and costs. |
 | Karl Skerstins, Manager at FCm Travel Solutions, explains what Peak Oil is and how it affects the travel industry. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Maunik Thacker, Executive Director of Revenue Management at Venetian Macau Ltd, discusses adding value to products rather |
 | Jackie Douglas, General Manager, Distribution and Pricing of Voyages Hotels & Resorts discusses why you should address customer segmentation issues and personalise the customer website experience. |
 | Michael Rhodes, eCommerce Manager of Leger Holidays discusses how to keep the customer satisfied. |
 | Paul Furner, MD of Travel Republic discusses growth opportunities. |
 | Rachel Ryerson, Field Director Marketing and CRM, Starwood Hotels and Resorts Worldwide discusses CRM and the guest experience |
 | Francois Lebrun, UK and IE Direct Sales Manager of AirFrance KLM discusses why you need new tools to prevent communication overload for customers. |
 | Brendon Weir, Director of Sales at IDeaS Revenue Optimization discusses revenue management and what RM techniques are deployed by low cost travel suppliers |
| The event consisted of the following speakers and covered the following |
 | John Lambe, CTO of Openjaw Technologies and Vice-Chairman of the OpenTravel Board of Directors discusses selling online and the four things to consider. |
 | Mark Starkov, President & CEO of Hospitality eBusiness Strategies discusses social media vs search engines. |
 | Brian Pratt, VP e-Commerce EMEA of Starwood Hotels and Resorts discusses which travel products will be making the money next year and how they will be selling them. |
 | Ted Schweitzer, VP eCommerce of La Quinta demonstrates how we drive revenue and build brands. |
 | Calum Russell, Commercial Director for EasyHotel discusses whether a single pricing strategy ever optimises revenue |
| Understand how the Asian online travel, revenue management and distribution partnerships are developing in 2010. Know who is investing and innovating in this vital region. |
 | Vicky Elliot, Director of Marketing Services of Global Hotel Alliance asks "what organizational structure and |
 | Mark Schroeder, CEO of Home&Abroad.com discusses web content & ROI |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Craig Hewett, Founder and Chief Marketing Officer of Bezurk talks about the "Search" potential |
 | Steven Greenway, Chief Commercial Officer at SkyEurope talks about successful ancillary revenue strategies |
 | Edward Perry, Senior Director of E-Commerce at Worldhotels, discusses how content will either build your business or destroy it. |
 | Vitaly Golovchenko of Metatek, discusses on-line distribution and marketing strategies. |
 | Asia's quintessential event for marketing, technology and pricing executives. Learn from: |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Dan Martin, Head of Customer Insight at Airmiles discusses Consumer-Centric revenue management strategies to boost revenue |
 | Joseph Otsu Matsuo, Director of Sales-Japan of Hyatt Hotels & Resorts discusses the japanese booking engine. |
 | Matt Jerwood, Director of Business Development of WAYN explains how to make your product available anywhere, anytime. |
 | Thies Rheinsberg, Director of Corporate Strategy at TUI AG explains how to get the balance right between scale & speculation |
 | Eastern Europe's first event for travel distribution professionals. Learn from: |
 | Executive briefings from the leading ancillary revenue experts. Learn from: |
 | Fernando Vives, Director de Desarrollo de Negocio of Xotels Ltd - Revenue Management consultancy discusses hotels on offer. |
 | David May, General Manager Marketing and PR at Jetstar discussing the growth of "search" |
 | Yury Nosov of Natalie-tours, discusses the changing relationship between suppliers, intermediaries and 3rd party. |
 | William Bao Bean, Partner of Softbank China and India Holdings discusses OTA customers rising in China. |
 | Flavia Matos, Manager of Business Tourism at EMBRATUR (Instituto Brasileiro de Turismo – Brazilian Tourist Board) Ministério do Turismo discusses Brazilian tourism |
 | Doug Hunt, Executive Director Asia of Europcar Asia Pacific discusses the booking systems in the asian market. |
 | Aaron Sugarman, Head of Pricing Development at TUI UK discusses total revenue management |
 | John Lambe, CTO of OpenJaw Technologies asks "what counts as direct distribution?" |
| Pushing ancillary products during the booking path on your website is clearly an effective way to up-sell and cross-sell to your customers. However, to maximise ancillary spend, you should be looking at targeting offers throughout the research, buying and travelling cycle. This session will explore the ways customer touchpoints such as email, newsletters, social media and mobile can be used to increase customer spend both pre-and post sale. What conversion rates can you expect from different customer touchpoints?Match the product to the channel which products sell best at which point in the customer life-cycle?Opportunities in mobile: understand how to up-sell, cross-sell and provide excellent customer service to customers on the move |
| The era has ended when revenue management stands alone as a tactical approach to inventory management. With the right technological and management support, forward thinking travel companies are integrating revenue management into all aspects of their businesses, from marketing, to sales to operations. Smart companies are using revenue management to consider total revenue contributions, including ancillary revenues, to maximize spend per customer and focus on the most lucrative ones! Understand how revenue management is evolving into a holistic discipline encompassing pricing, distribution, marketing and CRM Customers remember value rather than price. How can revenue managers use their influence to promote value whilst maintaining price points? To what extent should the strategic revenue manager be concerned with costs? Assess the growing role revenue managers play in cost reduction and profit optimisation?How can travel companies successfully integrate the pricing and sale of ancillary products and services into their revenue management strategy? |
| In an industry that always strives to cut distribution costs, Disney, one of the world's best known resorts and brands, explains why conversion is in the centre of its sales and distribution strategy. In this fascinating presentation, you'll learn how Disney manages its sales force and marketing teams to maximise conversion. |
 | Chris Silcock, VP of Revenue Development at Hilton International talks about managing your revenue in a slower market |
 | Steven Greenway, Head of eCommerce at Virgin Blue discusses dynamic packaging |
 | Peter Schinasi, Director of Relationship Marketing for British Airways discusses value for customers in order to justify premiums |
 | Asia's annual meeting place for the leaders and innovators of travel distribution and product sales. Learn from: |
| The event consisted of the following speakers and covered the following |
 | Santiago Huertas, Ventas Online, Back Office Manager of Iberostar discute revenue management & e.distribution. |
 | Zinan Liu, Director of Sales & Account Management of HRG discusses the overview of distribution channel in the corporate sector. |
 | Shannon Knapp, Group Revenue & Distribution Manager for Mirvac Hotels & Resorts talks about the sales debate, direct vs indirect |
 | Mikhail Ushakov of Nota Bena - Hotels.su, discusses the next generation in sales and e-marketing techniques. |
 | Terry Kane, Digital Marketing Director at Jumeirah Group, deals with content and how the customer is king. |
 | Ken Leeder, CEO of RealTravel explains how User-Generated Content is transforming travel |
 | Rania El Haddad, PhD, a Researcher at the University of Surrey discusses the impact of revenue management decisions on customers’ attitudes and behaviours |
 | Douglas Khoo, Co-founder of Qunar explains the Meta Search phenomenon |
 | David Hunter, CEO of Prepaid Services Company Ltd, discusses customers paying online. |
 | Dominic Beveridge, Senior Account Manager of JDA Software Group Inc. discusses pricing strategy, price sensitivity & how to successfully leverage your brand. |
 | Jason Houle, Vice President of TravelSolutions at Lixto Software talks about revenue management strategies |
 | Jan Peter Bergkvist, Director of CSR and Safety & Security at Scandic Hotels discusses how to provide a great hotel service that wont cost the Earth |
 | Brian Clark, Senior Vice President & GM at Fly.com, discusses whether we have truly seen real innovation in travel search. |
 | Brian Berry, Regional Director of Revenue Management of Starwood Hotels & Resorts discusses how forecasting impacts revenue. |
 | David Gross, SVP Global Airline Distribution of Sabre discusses the value of multi-channel distribution. |
 | Emanuel Baudart , Senior Director of Distribution & Relationship Marketing Accor Hotels South America of Accor Hotels discusses the internet revolution. |
 | Barry Biffle, SVP & CMO of Spirit Airlines talks about delivering on your brand promise and building brand loyalty |
 | Anil Aggarwal, CEO of Milestone Internet Marketing, discusses where Social Media Plan works best. |
 | Gary Parker, President of Revenue Management Training Group discusses service marketing strategies and the customer experience |
| Learn from the mobile experiences of BCD Travel, Cheaptickets, ATP What is the mobile roadmap for OTAs and TMCs Understand the business case, the features, the steps, the relevance and the context for your mobile strategyHow do you maintain and grow mobile ancillary revenue possibilities |
 | Joerg Esser, Head of Yield Management and Business Development of Thomas Cook discusses how key decisions drive the forecasting approach". |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | Miquel Moyà Porcel , Director of Loyalty Programs and Sales Planning for Barceló Hotels & Resorts talks about engaging your customers through personalisation, customisation and relevance |
 | Jan Peter Bergkvist, Director of CSR, Safety & Security at Scandic Hotels, discusses ethical sustainability - a business prerequisite. |
 | Ian McCaig, CEO of lastminute.com discusses consumer empowerment in travel |
 | Jenn Keen, Divisional Revenue Manager for the UK & Ireland at the Inter Continental Hotels Group discusses the true value of “Ancillary” revenue in hotels |
 | Daniella Meilmann, Environmental Officer at Tourism Partnership talks about the industry going green |
 | Martin Warner, COO Asia Pacific of Carlson Wagonlit Travel discusses why go online business to business. |
 | Angus McNab, Business Development Director at Expedia Distribution talks about integrating a partnership |
 | Francesca Ecsery , General Manager UK of Cheapflights discusses how capturing customer data from your website be used to improve relevancy. |
 | Jerry Dunn, Distribution Development Manager of EasyJet says "Time is money save on both". |
 | Martin Verdon-Roe, Head of Sales at TripAdvisor, discusses the Market, the Consumer and Partners. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Differentiating your sales team from the pack: What makes a sales team stand out in an overcrowded market?Global versus local framework? Or a combination of the two? What's the optimum balance for your company? How can you help your sales team profit from currency fluctuations?Local and regional mentalities: Making the similarities - and differences - work to produce maximum results |
 | Low cost, high reward distribution and sales strategies. Learn from: |
| The event consisted of the following speakers and covered the followingrntopics. rnrnrnIntroduction from the event Chair LadyrnrnSusan Black, Susan Black AssociatesrnrnrnrnAnalyze the Advancing Social Media Landscape - Stay Ahead of KeyrnDevelopments in e-Communications, Social Media and CustomerrnBehaviorrnrnPorter Gale, VP Marketing, Virgin AmericarnrnVirginia Suliman, VP Websites, Hilton WorldwidernrnTed Souder, Head of Travel, Central, GooglernrnJeremy Jameson, Senior travel industry strategist and independentrnconsultantrnrnrnrnrnSocial Media Strategy - Set the Right Vision, KPIs and Strategy forrnYour Business - and Make it HappenrnrnDel Ross, VP Sales & Marketing, InterContinental Hotel GrouprnrnFlo Lugli, EVP Marketing, Wyndham Worldwidernrn rnrnrnManage the Strategic Importance of Social Media to YourrnBusinessrnrnJosh Steinitz, CEO, NileGuide & Nicole Lerner, Marketing Manager,rnNileGuidernrnrnrnLearn How to Manage Your Brand Reputation OnlinernrnJohn T. Peters, President & CEO, TripologyrnrnGeoff Donaker, COO, YelprnrnJames Zito, Director of Interactive Marketing, Morgans Hotel GrouprnrnApril Robb, Social Media Program Manager, TripAdvisorrnrnrnrnrnEffectively Use Social Media Tools to Boost Customer Engagementrn& LoyaltyrnrnAnil Aggarwal, Chariman & CEO, Milestone Internet Marketing IncrnrnLinda Palermo, Chief Revenue Officer, Joie de VivrernrnWill Aldrich, VP of Product, TripItrnrnAnthony Rawlins, MD, Digital VisitorrnrnrnrnrnIntroduction from Susan BlackrnrnrnrnBest Practices to get the Highest ROI on Your Social MediarnInitiativesrnrnBrian Boland, Manager, Direct Response Solutions, FacebookrnrnBrandie Feuer, Director of Marketing, Tropicana Las VegasrnrnFiona Ashley, Director of Marketing, TravelmusernrnHenry Harteveldt, Vice President & Principal Analyst, Airline &rnrnTravel Research Forrester Research (Moderated By)rnrnrnrnrnrnTwitter and the Rise of Micro-blogging - What Are the Implicationsrnfor your Travel Business?rnrnMichael Perhaes, Ass. VP Marketing, MGM GrandrnrnTom Romary, CEO, Yapta.comrnrnrnrnrnrnSocial Media Metrics & Meaning - Are you Tracking andrnInterpreting Your Social Media Initiatives Effectively?rnrnSam Fulton, VP Retail, Orbitz WorldwidernrnDavid Doucette, Executive Director, Internet Marketing, Fairmont RafflesrnHotels InternationalrnrnrnrnrnAt What Point in the Purchasing Cycle and to What Extent arernTravelers Influenced by Social Media? - Get the FactsrnrnJennifer Davies, Director, Content, ExpediarnrnRick Seaney, CEO, FareComparernrnrnrnrnSocial Media Content and SEO - Get the Right Content to Suit YourrnBrand & Drive Quality Traffic to Your SiternrnMark Guerette, Director of e-Commerce, Alaska AirlinesrnrnMichael B. Slone, Director Interactive Marketing, Vail ResortsrnrnrnrnThe Future of Search and the Social Web - Adding the EmotionalrnSentiment into Travel SearchrnrnYen Lee, CEO, UpTakernrnrnrnrnManage Social Networks to Gain Employee Commpany Buy-in and Build arnPositive Company CulturernrnClaire Elias, Director of eCommerce & Marketing, STA TravelrnrnBy subscribing to the Knowldge Box, for just 95 / month, you can access notrnjust all the talks avove but over 1000 peaces of unique content including rnrnrn Conference videos telling you what the names from the biggest travelrn companies are doing in the area of online travel, social media, mobile,rn distribution, technology and revenue managementrn Market Reports packed full of trends, data and analysisrnrn News features with opinion and insightrn Exclusive networking opportunities with travel industry decsion makers inrn the USA, Europe, India and AsiarnrnrnClick on the "subscribe" button on the left hand for more informationrnNOW.rnrnrnrnrn |
 | Cyril Ranque, Vice President of Asia Pacific Partner Services Group of Expedia discusses the world’s largest online travel marketplace. |
 | Siv Forlie, Director of RM & EAME at Hyatt International Hotels & Resorts discussing building a revenue management culture |
 | Martin Stoll, CEO of Goseetell Network explains how mobile technology is three dimensional. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Will legislators move against high and confusing card payment fees? How does the airline action on payment impact on the travel trade? How do you protect yourself legally when taking CC payments from across Europe. CVC confusion, problems with data and how is the law likely to change |
 | Martin Rastellino, Co Founder & Chief Operating Officer of despegar.com discusses a lag in online travel adoption represents an opportunity. |
 | Hennie Strauss, Business Services Head for the Middle East at CitiGroup talks about pricing for the corporate segment |
 | David Bryon, Aviation and Media Consultant & former MD for bmibaby explains what lessons can be learnt from low cost airlines about competing in a crowded market |
 | Ken Leeder, CEO of RealTravel discusses What people look for in UGC. |
 | Walid Al Saqquaf, Co-Founder & COO of Trusted Places discusses traditional online marketing budget mix and social media spend mix. |
 | Noel Swain, Vice President of Marketing at Cleartrip discusses the Indian market as being unique & challenging |
 | Raúl Jiménez, Socio Fundador y Director General, minumbe.com discute Los problemas de los usuarios. |
 | Bryan Estep, Vice President Mexico - Latin America of Travelocity discusses the online vs offline growth of travel. |
 | Sam Samrai, CRM Manager of National Express says "the new landscape of business, demands new mindsets for new games". |
 | John Hach, Vice President, Media and Industry Relations for TravelCLICK discusses the holy grail of ROI |
 | Social media is here to stay and for many it's no longer just an 'add-on' but has fast become an integral part of travel companies' corporate strategies. With time and resources ever-scarce, get the low-down on what elements of social media you need to act on now. This session will deliver actionable steps that show how social media can positively impact your businessWhere should you invest in social media and why?Overcome senior management reticence - How can you convince your boss to allocate valuable time and resources to social media when direct/tangible ROI is not proven?Does social media fit all company cultures?What resources need to be allocated for social media to be effective?Why do some social media initiatives fail?Uncover social media success stories - the good, the bad and the truly innovativeSet the right vision and KPI's for your social media initiatives - Ensure social media fits into your overall corporate, marketing and communications objectivesDraw the right balance between experimentation and clear targetsTransparency is key but do you take a reactive or proactive approach? How do you manage customer expectations?Measuring ROI - With an ever-increasing level of accountability, ensure that you can prove the value of your social media campaigns |
 | Tore Wick, Vice President of Business Development at Pegasus Solutions discusses the role of the GDS in the future distribution landscape |
 | Rhett Hirko, Director of Revenue Management Analytics at Hyatt International Corporation talks about managing dynamic pricing structures for maximum result |
 | To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
| What has IHG learnt from their various experiments into mobile? With the number of mobile web bookings exploding for IHG, how are they positioning for growth within the mobile channel? How do you accommodate the complex landscape when you have multiple brands and almost 4,000 hotels and in nearly 100 countries? Where has IHG experimented and how has that factored into their roadmap? |
 | Constandina Milios, Online Marketing Manager at Enjoy England discusses integrating SEO, PPC and display advertising |
 | How to turn customer satisfaction into customer loyalty. Learn from: |
 | Thorsten Purkus, Director of Marketing Analytics - Europe, Africa & Middle East of Hyatt International Hotels & Resorts looks at the key strategic elements of data analytics. |
 | Chris Loughlin, MD of Travelzoo (Europe) Ltd talks about building a brand in an ever changing online environment |
 | Revenue and pricing techniques that maximise hotel profit margins. Learn from: |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Don Birch, CEO of Abacus discusses a different opportunity |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Ashwin Kamlani, CEO of AboutAnywhere.com, discusses the state of the hotel industry. |
 | Peter Smith, VP eCommerce of Amadeus discusses why he thinks the asian travel distribution climate is bright. |
 | Shaun Dubash, VP Business Development of Travelguru says "OTA’s continue to grow customer bases and |
| Your customers just wont stop experimenting. Despite the recession, customers continue to change the way they interact with you. In the meantime many travel companies have slashed their research spend and so have even less of a grip on what is happening. The growth of mobile web browsing is rocketing and the social media channels continue to grow and exert uncontrollable influence. We gather social media owners, device providers and search giant Google to tell you their plans for 2010 and beyond - and two travel industry experts to question, take them task and debate how your customers buying behaviour will develop in the future. |
 | Roger Kemp, Director of Low-carbon MSc programme at Lancaster University, defines "green" and explains how to show your green cred. |
 | Jamie Cole, VP Distribution of Hilton International says "all customers are not the same". |
 | Wayne Miller - EMEA Senior Partner, Travel & Transportation Industry Consulting, Teradata, a division of NCR - discusses the most important resource: information. |
 | Andrey Polozov-Yablonsky at Airline Expert, discusses airline distribution and marketing strategies. |
 | Jasmine Hyman, Marketing Director of The Gold Standard Foundation, explains how to have certainty in an immature market and how to contribute to both improving sustainable development and reducing climate risk. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Helge Moser, Director of Marketing, TraveltainmentAG discusses how user generated hotel reviews inspire the booking process |
 | Tomasz Moroz, President of Travelplanet talking about direct vs. indirect distribution and the impact is the internet having on the traditional intermediary distribution model |
 | James Poole, Director of Global Strategy at Octopus Travel discusses revenue management |
 | Sharat Dhall, Managing Director - India of TripAdvisor discusses what social media is. |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | Jon Aizen, COO of Dapper.net, discusses how dynamic, intent-driven ads are driving bookings through the roof for your competitors. |
 | Hannes Bos, Director, Revenue Management Standards Global Sales and Marketing of Millenium & Copthorne Hotels & Resorts discusses forecasting a total revenue management perspective. |
 | Chris Cheong, Director of eBusiness / Yield Management at Berjaya Hotels & Resorts, explains what ancillary sales is. |
 | Latin America's best event to increase your online travel sales profitability. Learn from: |
 | Gretchen E. Minick, Director of Online Marketing, Mexico & Latin America of Sol Meliá Hotels & Resorts discusses online travel market for Mexican & Latin American consumers. |
 | Jane Ashton, Head of CSR, First Choice Holidays PLC & Rob Stevens, Climatecare discuss carbon offsets, what they are and which ones work |
 | Meraj Huda, Founder & Principal Consultant at Forumline Consulting, discusses complimentary marketing campaigns across new channels. |
 | Don Birch, President and CEO of Abacus discusses travel in Asia |
 | Roger Wong, Senior Marketing Manager at Farecast discusses analysing the effectiveness of B2C campaigns |
 | Olivier Dombey, VP of Sales and Account Management for the Asian Pacific at Pegasus talks about the Chinese online travel market |
| The downturn has had a considerable impact not only on revenues but on the behavior of travel consumers. This shift in consumer behavior is also being strongly influenced by new technological developments - altering customer expectations of your brand forever. What are you doing to ensure you are targeting consumers in the most effective way with the product they want? Get key insight on US travel consumer trends including trends in:- Package holidays Short staysFrequency of travelComparison sites, OTA's, social media tools - Where do consumers look for a bargain?Mobile technology - how ready are US consumers for mobile and how do they wish to interact? |
 | Jake Fuller, Managing Director at Thomas Weisel Partners LLC discusses themes shaping the e-Travel landscape |
 | Jorunn Svidal, Director Of Revenue Management at Thon Hotels talking about creating a successful RM culture |
 | Brian Pratt, VP of e-Commerce EMEA at Starwood Resorts & Hotels talks about their guests being in control |
 | Dhruv Shringi, Founder of Yatra gives an overview of his company |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
 | Slavomír Vaškovic, Sales and Marketing Manager for Europe at SkyEurope talks about travel distribution in eastern Europe |
 | Barbara Pezzi, Director of E-commerce at Swissotel Hotels & Resorts takes a look at direct vs. indirect distribution |
 | Integrate revenue management to reduce costs and maximise profits. Learn from: |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
 | Harsha Krishnan, Head of Strategy Management for TUI plc (Hotelbeds) discusses RM in B2B online travel intermediaries |
 | Rishikant Singh, AGM Revenue Management of Air India discusses how profitability should not be the only prism of pricing. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Emanuel Baudart, Senior Director of Distribution & Relationship Marketing at Accor Hotels in South America discusses electronic distribution |
 | Marcel Schneider, CEO of TUI China talks about the growing tourism industry in China |
 | Joe Nyugen, Regional Manager SEA at Omniture, explains how to be the change agent in your organisation. |
 | Adriana Toledo - Director Loyalty Programs, Americas Division, Sol Melia Hotels and Resorts - learn how to manage and implement a profitable loyalty program. |
 | Philip Charles-Pierre, Director of Interactive Marketing for Starwood Preferred Guest at Starwood Hotels and Resorts Worldwide gives a travel industry perspective on User-Generated content |
 | Andrey Sebrant of Yandex and Internet Marketing magazine, discusses the future of e-commerce. |
 | Dennis Penalosa, Cluster Revenue Manager for Jumeirah Living discusses revenue management |
 | Gareth Williams, CEO of Skyscanner discusses making money online. |
 | Lisa Demoney, Director of Online Marketing at Joie de Vivre Hospitality, discusses the objectives of the California Photo Contest. |
 | Geraldine Calpin, Vice President of Brand Websites at Hilton International discusses how to get more value out of your online presence |
 | Simon O'Flynn, Commercial Director of lowcosttravelgroup.com, discusses the importance of building a relationship with the customer. |
 | James van Thiel, Industry Head Hotels and Accommodation at Google, discusses how online search is evolving. |
 | Access slides from over 100 speakers, from the biggest annual meeting of the online travel, pricing and distribution experts |
 | Chris Amenechi, eCommerce & Distribution Planning at Continental Airlines, discusses the right approach to acquiring majority of the payment options. |
 | Jeremy Acklam, Business Development Director at thetrainline.com and Director of Venture Innovators, discusses the travel sectors mobile challenges. |
| The event consisted of the following speakers and covered the following |
 | Innovative strategies for the complex Indian travel market. Learn from: |
| Indirect vs direct how to calculate the true cost of sale from your various distribution channels. Is a direct online sale always preferable? Even when you take into account the costs of getting that customer to your website (SEO, SEM etc.)? The bill board effect how can you measure the marketing impact of listing your travel product on third party websites? How can you ensure that your distribution partners drive incremental business and dont simply poach your customers? What strategies can help you optimise revenue and channel management through intermediaries?Exploiting alternative channels - partnering with non-travel, high traffic websites to increase reach and maximise salesWhat are the secrets of limiting revenue leakage and maintaining price integrity? |
 | Stephane Durand, Managing Director UK & Ireland of Amadeus discusses how to attract suppliers. |
 | Barbara Pezzi, Director Web Marketing & E-commerce of Swissotel Hotels and Resorts discusses keeping up to date with search engine developments and |
| With Google and Apple battling to dominate mobile web browsing, it seems that after years of wrong predictions, the analysts might now get it right.mobile will have as big an influence on travel sales as the web did. You need to start experimenting. Investing in to anything new and unknown sees wasted money as we chase the wrong opportunities and go with the wrong suppliers. Mobile is in the Netscape years. Lots of small developers working over lots of platforms. The next stage will be standards and an agreement of what actually works. |
 | Jan Peter Bergkvist, Director of CSR, Safety & Security at Scandic discusses sustainability in practice |
 | Serge Chamelian, Business Development Manager in the Revenue Management Unit at Amadeus explains the benefits of aligning distribution channels with RM |
 | Ray Nolan, CEO at boo.com discusses Travel 2.0 as a sales tool |
 | Dr. Natasa Christodoulidou, Ph.D, Assistant & Professor of Marketing at California State University, Dominguez Hills talks about travel intermediaries and meta sites and discusses the comparisons of Customer Perceptions |
 | Stefan Wolf, Director of Revenue Management of Shangri-La Hotels & Resorts discusses the "analytical extrovert". |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
 | Dena Yahya, General Manager of Onetime.com discusses testing to the optimal landing page. |
| Your customers just wont stop experimenting. Despite the recession, customers continue to change the way they interact with you. In the meantime many travel companies have slashed their research spend and so have even less of a grip on what is happening. The growth of mobile web browsing is rocketing and the social media channels continue to grow and exert uncontrollable influence. We gather social media owners, device providers and search giant Google to tell you their plans for 2010 and beyond - and two travel industry experts to question, take them task and debate how your customers buying behaviour will develop in the future. |
| With OpenTable for iPhone, diners can now make free resturant reservations at over 11,000 OpenTable enabled restaurants in the UK, US and Canada. With 2 million diners seated through the mobile app, representing over $100 million in restaurant revenue, mobile is rapidly gaining share in the online restaruant reservation space. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Natasa Christodoulidou, Assistant Professor of Marketing at California State University - Dominguez Hills discusses the best way to optimize your website to attract customers. |
 | Ido Padani, Global Leader for eCommerce channel sales at Marriott International discusses why developing the means to sell leisure packages and incidentals online is highly beneficial |
 | Jeff Walters, President of Intrasight discusses whether you are "clicking" with your customers or not |
 | Kara Livingston & John Waddington of Eurostar explain how to bring RM and CRM together. |
 | Don Birch, Managing Partner at China Opportunities, discusses being bold, having fun and conserving your cash. |
 | Bob Barnes, CEO of Zonder discusses the impact of design on conversion rates. |
 | John Slater, Managing Director of Distribution for Continental Airlines discusses marketplace dynamics |
 | Thomas Brandt, General Manager of Delta.com & Self-Service (International) at Delta Air Lines discusses how to improve your website functionality and appeal to a broad range of global customers |
 | Rishikant Singh, AGM for Revenue Management at Air India explains forecasting to be an essential business tool |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
 | Manuel Ley, Director for Online Marketing at Sol Melia Hotels and Resorts The Americas explains measuring the ROI of your content strategy |
 | Joshua Mutunga, Business Intelligence Manager for Kenya Airways discusses business intelligence in the airline industry |
 | Elliott Pritchard, E-Business Manager of Kuoni does a review of XML-based technologies. |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | Roy Graff, Managing Director of |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | William Bao Bean, Partner at Softbank China & India gives a travel overview of China |
 | Phil Zhou, General Manager for System Development & Commercial Training at China Eastern Airlines discusses the E-commerce in China and opportunities for the airline to improve its distribution channels |
 | Udeke Huiskamp, Energy Capital Markets at Deloitte Financial Advisory Services B.V.(formerly KLM) discusses sustainable airlines in an era of climate change, the four building blocks |
 | Ken Bott, Director of Consumer Marketing and CRM of Intercontinental Hotels Group discusses loyalty programs supporting the brands. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | Henrik Imoff, Head of Yield Management & Pricing at Sixt Autovermietung, discusses Car Rental Revenue Management. |
 | Deep Kalra, CEO at MakeMyTrip.com discusses how to understand the Indian Market |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Keith Timimi, Chairman of Qais Consulting, discusses understanding customer segments. |
 | Kyle Moore, VP for Product Marketing at Sabre discusses ancillary services |
 | Sue Conroy, Fraud Prevention Manager at Eurostar, discusses the latest fraud prevention tools and solutions. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Jan Kameniciek, Director of Sales at TravelCLICK discusses electronic distribution trends in global perspective & customer focus |
 | Lesley Lindberg, Vice President of Marketing at Hertz Europe Ltd, explains what top companies do to deliver a good customer experience and what best practice to use to improve ancillary revenues. |
 | Guillermo Heredia, CEO, Alma de Mexico confero estrategia aerolíneas tradicionales |
 | Niki van Wijk, VP e-commerce at transavia.com, explains what ancillary revenue is. |
 | Jerome Touze, Co-Founder & Co-CEO of WAYN.com says "CRM is not only understanding who your customers are – it is also understanding what they do". |
 | Tim ONeil, the Managing Director of Reactive talks about website content for consumer stickiness and sales |
 | Soren Langelund, Partner at ITO, discusses understanding what barriers there are to entering the online Chinese travel market and how to go about doing it. |
 | Learn from: |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
 | Mark McCulloch, Head of Branding at lastminute.com explains how to build your brand in a rapidly changing online environment |
| Is it possible to identify the ideal moment to raise incentives before your top sales people are poached? How do you create realistic targets for your sales people in uncertain times? How do you find, recruit and keep the best? Key tips to discover, develop and nurture sales maestros and experts. And should you hire from inside or outside the industry? What will motivate your best sales people to work as part of a team while still producing outstanding individual performances? |
| More and more travelers are using their mobile phone to find relevant information that enhances their travel experience. Make sure you're not missing out on a valuable chance to engage your customers and sell more of your travel product.How do consumers wish to engage with travel companies via mobile?Travel applications - which platform should you design an application for? How much do they cost and what is the likely ROI?Hear insightful case studies from those who have created travel applications. What are the pro's and con's? Which apps have worked and why?What do you need to do to make your website mobile friendly?How should you segment and target customers via mobile?Mobile marketing - How much is too much? Find the balance between friendly and informative vs. intrusive |
 | John McEwan, Corporate Director of Revenue Strategy at Vail Resorts & Hotels discusses rate parity & demand management |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | John Diamond, CEO of ekit discussing how mobile marketing can play a vital role in CRM & revenue generation |
 | Nishma Robb, Group Distribution Director at Travelzest discusses scale vs specialisation |
 | Anna Wolfsteiner, SVP of GCC Revenue Management at Grand Circle Travel talks about aligning customer data with revenue management and pricing strategy |
 | Soren Langelund, Partner at ITO talks about emerging markets in China |
 | Carol Dodds, Director Of RM at Chardon Management discusses how to successfully integrate market trends into your RM Forecasting |
| Your customers just wont stop experimenting. Despite the recession, customers continue to change the way they interact with you. In the meantime many travel companies have slashed their research spend and so have even less of a grip on what is happening. The growth of mobile web browsing is rocketing and the social media channels continue to grow and exert uncontrollable influence. We gather social media owners, device providers and search giant Google to tell you their plans for 2010 and beyond - and two travel industry experts to question, take them task and debate how your customers buying behaviour will develop in the future. |
| Martha Quijano, Responsable de e-marketing de Globalred discute centrar |
 | Arun Kumar, Director of Revenue Management & Reservation Services at Jebel Ali International Hotels discusses the impact online travel agencies have on hotel revenues |
 | Shawn Jereb - Corporate Director of Revenue Management at Orient Express Hotels, Trains & Cruises - discusses planning your distribution landscape. |
 | Joerg Esser, Head of Yield Management & Business Development at Thomas Cook Nederland BV discusses tour operator yield management – or how to pragmatically square the circle |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Krista Pappas, VP Business Development of Farecast explains how we leverage and benefit from social |
 | Deep Kalra, Founder & CEO of MakeMyTrip.com, discusses the Indian Online Travel Industry. |
 | Raul Arce, Vice President of Travel and Transportation of IBM discusses making loyalty programs more valuable, relevant and differentiating. |
 | Asmundur Sævarsson, E-commerce Manager at Icelandair explains how to convert lookers into bookers |
 | Jonty Kelt, VP of Search International at Doubleclick discusses search optimisation |
 | Neville Isaac, Director of the Distribution Channels for NH Hotels talks about overcoming the challengers of selling online in Europe |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | Vladislav Kostyukovski of Thomas Cook, discusses online vs offline. |
| Your customers just wont stop experimenting. Despite the recession, customers continue to change the way they interact with you. In the meantime many travel companies have slashed their research spend and so have even less of a grip on what is happening. The growth of mobile web browsing is rocketing and the social media channels continue to grow and exert uncontrollable influence. We gather social media owners, device providers and search giant Google to tell you their plans for 2010 and beyond - and two travel industry experts to question, take them task and debate how your customers buying behaviour will develop in the future. |
 | Giampiero Ambrosi, General Manager of VirtualTourist discusses how community benefits your site. |
 | Chris Amenechi, Senior Director e-Commerce and Distribution Planning at Continental Airlines, discusses online growth opportunities. |
 | Jens Thraenhart is the Executive Director of Marketing Strategy & Customer Relationship Management at Canada Tourism Commission and he discusses E-Marketing & customer relationship management |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Lisa Bauer, SVP of Sales at Royal Caribbean International discusses whether investing in new eDistribution tools really saves you money in the long run |
 | Warren Mandelbaum, UK Revenue Manager for Premier Inn talks about revenue management for budget travel suppliers |
 | Brian Clifton, Head of Web Analytics of Google discusses why travel is underperforming compared to retail. |
| Can TMC earn money out of credit card sales Who is paying the merchant fee How are payment strategies developing in the TMC world |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Ricky Ang, Vice President - Sales & Marketing of Hotel Equatorial discusses how inherent management believe that revenue management and marketing must be in a natural state of conflict. |
 | Sergio Mendoza, VP Distribution Revenue Management of LAN Chile discusses revenue management and the FFP. |
 | Mark Mahaney, Director of Internet Research of Citigroup Investment Group discusses how retail is not recession proof. |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
 | Sarah Welch, Director Customer Marketing at Tripadvisor, explains how you can build customer loyalty using travel review sites. |
 | Peeter Kivestu, Sr. Industry Consultant of Global Travel Solutions, Teredata Corporation discusses mobile execution in travel. |
 | Gregg Brockway, Co-founder at Tripit discusses how A Web 2.0 travel startup tackles CRM |
 | Jason Patchay Victor Naicker, Research Manager of EyeforTravel discusses the online market. |
 | Jitendra Jain, eCommerce Manager for Starwood Hotels and Resorts does a presentation on the "wildcard" |
 | Dean Apy, VP of Yield Management at Pincess Cruises explains synchronizing pricing strategy with consumer pricing trends |
| Between them, the companies and individuals represented on this panel have made travel possible for tens of millions of customers worldwide. Their insight into the economic and technological trends which are shaping our industry is enormous, as is their understanding of the travellers they serve. In this session, these leaders will share their vision and predictions for the travel industry over the next 12 months and beyond. Economics as the global economy rebounds and travel markets begin to recover, which companies and business models will be best placed to capitalise on the new economic paradigm? And what should you be doing now to prepare your company? Innovation what game-changing new technologies and strategies will emerge, and should you adopt a first mover advantage or wait and see approach? Investment Who will go public? Who will be up for sale? And who will buy them? Where will the smart money be invested technology, people, product? Engagement the most important thing! As the marketing, distribution and sale of travel becomes increasingly complex, how do you ensure you continue to engage with and inspire your customers and provide them with the service they want and expect? |
 | Tomas Holan, Director of Revenue Management for Czech Airlines discusses the best practices to manage revenue |
 | Jens Thraenhart, Executive Director, Marketing Strategy & CRM at the Canadian Tourism Commission, explains why it is all about content. |
 | Graham Wareham, General Manager for Distribution at Air Canada discusses their distribution strategy |
 | Gavin Hawthorn, Director of Relationship & Multi Brand Marketing at InterContinental Hotels Group, explains the best way to create loyalty. |
 | Timothy Prunk, Chief Executive Officer at Vistrio & Carolyn Corda also VP of Client and Professional Services at Vistrio talks about customer growth |
 | Delia Valcarcel, Director of Revenue Planning & Pricing at Carnival Cruises Lines talks about revenue management & sales |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | Fritz Demopoulos, Co-Founder and Managing Director of Qunar says "China is one of the most exciting markets in the region". |
 | Rhys Jarvis, Business Development Director for SideStep asks the question of whether paid vs. Unpaid & in house vs. outsource |
 | Roy Graff, Managing Director of ChinaContact discusses the emerging online markets in China |
 | Jordan Corredera, Manager Interactive marketing Strategy of Carnival Cruise Lines says "convert offline activity into online success". |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
 | Regina Mylan, Senior Director of Revenue Management of GTA by Travelport discusses applying RM through various distribution channels. |
 | Jim Stewart, the CEO of Stew Art Media talks about reaping the maximum rewards from SEO |
 | Sam Bloomfield, SVP for Customer Contact Solutions at Telwares discusses which loyalty marketing trends and innovations are fuelling increased customer retention |
 | Chris Warrick, Managing Director at Multimap Australasia discusses web-based content and new marketing technologies |
 | John Strickland, Director of JLS Consulting talks about Data Management to enhance network planning |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | David Smith, Product Specialist Revenue Accounting at ATPCO, discusses sales data and sources of data. |
 | Christophe Leon, Sales & Marketing Director of Voyages-sncf.com discusses from .COM to .MOBI. |
 | Access all the audio and slides from the Travel Distribution Summit Europe 2010. This includes all the conference sessions except the Keynote Debate and the Social Media sessions. The sessions are all listed below: MOBILE SESSIONS:Virgin Atlantic offers an extensive range of services via mobile and has been marked as an industry leader in this area. How have they successfully sought to meet customer wants and expectations? How is Virgin going to use mobile to service its clients. How will they maintain ancillary revenues when their customers book via their mobile device. Is their app built to drive sales or to improve loyalty? |
 | Sam Shank, Vice President and General Manager of TravelPost.com at SideStep discusses social networks & travel |
 | Genoveva Nieto, Directora Corporativa, LalianXa Latinoamérica talks about the Estrategias de distribucion intermediaria |
| OffExploring started to build their iphone app this year. What have been the lessons learnt and the sign up for this niche marketa market presumably more mobile friendly than most? |
 | Bowen Payson, Online Marketing Manager of Virgin America says " travellers want more control and more choice". |
 | Natalia Morzhova of GfK, discusses online marketing. |
 | Chris Carmichael, Innovation and Planning of British Airways says "the average usage of overall mobile web is increasing 20% each month". |
 | Alexey Volov of Intercontinental Hotel Group Russia, discusses online vs offline, and other sales and e-marketing techniques. |
 | Catherine Dyer, VP Distribution at WestJet, explains how you can decide what social media can do for |
| Differentiating your sales team from the pack: What makes a sales team stand out in an overcrowded market?Global versus local framework? Or a combination of the two? What's the optimum balance for your company? How can you help your sales team profit from currency fluctuations?Local and regional mentalities: Making the similarities - and differences - work to produce maximum results |
 | Nathan Clapton, Senior Director of Brand Distribution of TripAdvisor discusses what the customer really wants and how to make it work for you. |
 | Tang Lan, VP of Marketing of Ctrip discusses the service declaration. |
 | Albert Barra, CEO, HotelJuice / proDestinos discute utilizando los nuevos medios sociales para la promoción y comercialización hotelera. |
 | Ghislain D Auvigny, Distribution & VP Ventes, Accor discussions sur la façon de distribution electronique La bouleverse une industrie Norte |
 | Karen Bates, Online and Direct Marketing Director of LAN AIRLINES discusses how you can use data from search to convenience decision makers. |
 | Paul Briggs, Director of Customer Marketing and Loyalty at Travelocity talks about putting the "Customer" back in Customer Management |
 | Chris Warrick, Managing Director for Multimap, Australasia discusses connectivity and mobile technology |
 | Chris Amenichi, Sr Director International Distribution Planning & E-Commerce at Continental Airlines, explains the airline operating model, and how the customers and the airline must interact. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Masao Taguchi, Head of Marketing of Okura Hotels & Resorts discusses expansion strategies. |
 | Eddie Thomas, CEO of Edge Custom Media, discusses controlling your brand's environment. |
 | Venessa Paech, Community Manager for Lonely Planet discusses growing & maintaining a community |
| The event consisted of the following speakers and covered the following |
 | Michael Betteridge, Manager Retail & Partnership Marketing for Virgin Blue Airlines Group talks about Virgin Australias twitter campaign |
 | Gregory Hopkins, Co-founder & CEO of Libra OnDemand tells us how CRM is a management tool. |
 | Barry Biffle, CMO of Spirit Airlines says "Spirit Competes On Price, So We Must |
 | Dave Hughes, Director of BT Wireless Broadband discusses how the travel industry benefits from mobile. |
 | Puneet Mahindroo, Director of Revenue Management of Taj Hotels Resorts and Palaces discusses value based pricing and lifetime value. |
 | Luiz Ambar, Director of Latin America at Sabre Travel Network (tbc) talks about distribution opportunities |
 | John Pope, VP of marketing at TripHub discussing measuring content ROI |
 | Chris Warrick, Managing Director of Multimap Australasia, shows you how to tailor content to suit your customer's needs. |
| The event consisted of the following speakers and covered the following |
 | Jonathan Gluckman, CEO at Incubeta discusses Travel Distribution |
 | Ajay Sodha, MD at Key Travel talks about environmentally friendly holidays |
 | You can no longer ignore the mobile revolution. Learn from: |
 | Dar Yasseri, Senior Director of CRM of Hilton Hotels Corporation discusses CRM strategy & implementation |
 | Lars Kjos, Financial Consultant at Norwegian Air Shuttle ASA talks about Norwegian setting up a Bank around their brand |
 | Tobi Kuhlang, Vice President Revenue Development Systems at Accor Hospitality, discusses the ingredients of forecasting. |
 | Anita Markiewicz, Director of Revenue Management for Movenpick Hotels & Resorts talks about the right product in the right place at the right time |
 | William Koo, Chief Marketing Strategist of Castle Hotels and Resorts discusses the distribution strategy. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Mark Krolick, MD of Worldwide Marketing & Communications at Delta Air Lines discusses segmentation, automation and product delivery to your most value customers |
 | Craig Cooley, VP Business Development, USA of Allotz.com discusses how distribution landscape is shifting. |
 | Henrik Reimers, Regional Revenue Manager, Choice Hotels Scandanavia, discusses how to avoid the ignorance driven price war. |
 | Frédéric Hernandez, PDG de Location Vacances Express parle de commentaire assureur que vos clients visitent votre site avant Celui de vos Concurrents |
 | Juliane Cray, Head of Travel at Google Germany discusses sales and marketing in travel |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Matt Tusan, VP of EMEA Vertical Programs at RightNow Technologies discusses how CRM is evolving into customer experience management |
 | Steve Endacott, CEO of OnHoliday Group discusses Commodity vs. Added Value |
 | John Lambe, CTO at OpenJaw Technologies discusses whether to sell distressed inventory through 3rd party sites |
 | Anne Payne, CEO at BeDynamic talks about dynamic destination content that empowers the travel industry to meet the special interests and lifestyle needs of traveling consumers. |
 | Lars Sande, Sales Director for Norwegian Air Shuttle ASA discusses freedom of choice |
 | Steve Sherlock, Managing Director at Oodles.com, discusses what's in a name. |
 | Miquel Moya Porcel - Director, Loyalty Programs and Sales Planning, Barceló Hotels & Resorts - explains how to develop the best customization. |
 | The world's biggest meeting place for online travel suppliers and distributors. Learn from: |
 | Cyril Ranque, VP of Partner Services Group Asia Pacific, explains what’s changing in the APAC travel industry. |
 | Adam Healey, CEO of VibeAgent discusses what social media is. |
 | Rom Hendler, VP of Strategic Marketing at The Venetian Resort Hotel Casino explains the art & science of identifying your best customers |
 | Amy Scarth, Head of Research at EyeforTravel, explains how travel products are being distributed |
| How do you differentiate between a marketing campaign and a price promotion? Is it possible to offer crazy prices without damaging your brand and rate integrity? How do you discount successfully? Understand how to package offers and discounts according to the channel and the demand The pros and cons of dynamic pricing how do you get the right balance between price integrity and revenue maximisation? With price transparency at an all time high, how do you maintain control? Will we see a growing trend in name your own price and opaque pricing models? Competitor pricing analysis and integration - how can you use technology to gain a greater understanding of competitor prices? Will it pay to put your competitions pricing at the heart of your revenue and channel management strategy? What can travel companies learn from the pricing strategies used in other industries such as retail and advertising? |
 | Jos Weesjes, VP of Distribution Marketing at Intercontinental Hotel Group discussing a multi-channel marketing approach in China |
 | Stephan Bosman, COO of Zoover, discusses how to ensure visability in the right place, at the right time, at the right price. |
 | Tim Ramage, General Manager, Greater China of Carlson Wagonlit China discusses key trends in business travel. |
 | Sam McCully, Group Revenue Manager of Saville Hotel Group discusses the future of hotels. |
| The event consisted of the following speakers and covered the following |
 | James Pappas, Electronic Marketing Manager of Extended Stay Hotels discusses social media platforms. |
 | Rick Zeni, VP of Revenue Management at JetBlue discusses leveraging available data to enable new approaches to revenue management |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
 | Simon Meglic, Director at Potovanje d.o.o discusses the challenges of selling online in travel industry |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
 | Pedro A. Valades, Director IT & Global Distribution at Grupo Transhotel discusses La Consolidación Hotelera |
 | Arthur de Perthuis, Director of Experts Marketing, discusses how travel sites are evolving towards |
 | Frosti Sigurjonsson, General Manager of Dohop discusses selling direct online. |
 | Rhett Hirko, Director of Revenue Management of Hyatt International Corporation discusses online sales and marketing techniques. |
 | Stephan Bosman, COO of Zoover International (The Netherlands) discusses how to use social media / UGC in your marketing strategy. |
 | Bjorn Brandt, International Sales Director of Malev Hungarian Airlines discusses how the traditional airlines develop their online strategies. |
 | Paul Bennett, founder of Context Travel, writer for National Geographic & a panellist for National Geographic Sustainable Tourism Initiative discusses how a search for authenticity leads travellers to sustainable tourism |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Scot Ennis, Director of Switched on Media explains the impact of negative social media publicity |
 | Hugo Burge, Vice Chairman and Head of International at Cheapflights.co.uk, discusses the tools of the loyalty trade. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Max Yousaf, Head of Sales EMEA at Octopustravel.com talks about retaining customers by consistently delivering brand promise |
 | Caroline Leong, Group Distribution Director for Banyan Tree Hotels & Resorts discusses marketing in a mult i-channel world |
 | Trip Barrett, Vice President Marketing Latin American Division of Starwood Hotels & Resorts confero experiencia integrada del consumidor. |
 | Jan Doskar, Head of Business Development-Europe of Pure-Commerce Europe (UK) comments on technology driving change. |
 | Jim Kovarik, Director and General Manager of AOL Travel explains how to manage a visible search campaign that delivers ROI |
 | Junichi Kumada, Chief Producer, Web Planning & Promotion of JAPANiCAN discusses Japan in the global market place. |
 | Andy Tress, Sales Director of YouTube discusses the changes in video content consumption. |
 | Rob Westerman, Director of Distribution Strategy of KLM discusses how changes to the industry landscape make it essential for airlines to better engage with travellers. |
 | Fernando Sánchez-Crespo, DG Adjunto Comercial y Marketing of HUSA discusses hotel distribution strategies. |
 | George Harb, Commercial Director at Travelport, explains that traditional or unorthodox channel success is dependent on the market we find ourselves in. |
 | "Caribbean Jim" Hobbs, President/Founder of CheapCaribbean.com discusses what your perfect mix is. |
 | Daniel Del Olmo, VP of International Marketing and Strategy at Wyndham Hotel Group International explains why leading brands are turning to emerging markets |
 | Brian Clark, VP of Planning and Sales for Virgin America discusses sales and revenue management |
 | Gary Jackson, Head of Travel- SouthEast of Google discusses how social media helps people make travel decisions. |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | Sarah Allen, Area Director of Revenue Strategy for the Middle East & Africa at Marriott International talks about Attracting, developing and maintaining talent |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | Daniel Kerzner, Regional Director of Marketing for Starwood Hotels & Resorts talking about innovative ways to engage your customer |
 | Natalie White, Director of Loyalty Marketing for Kimpton Hotels & Restaurants sharing her views on email marketing |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| The event consisted of the following speakers and covered the following |
 | Siv Forlie, Director of Revenue Management EMEA at Hyatt International discusses challenges of integrated hotel CRM & revenue management |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
 | Saurabh Bhatnagar, Regional Director - India of Preferred Hotel Group discusses why brand. |
 | Linda Denis, Vice President – Customer Relationship Management at Intrawest, explains the three critical components of business concept. |
 | John Waddington, Revenue Optimisation Senior Manager at Eurostar talking about optimizing pricing strategies for transport providers |
 | Amitabh Pandey, President & Head e-Business at Thomas Cook India Ltd., discusses the future of online travel in India — the drivers of growth. |
| The event consisted of the following speakers and covered the following |
 | Daniella Meilmann, Environmental Officer at Tourism Partnership, discusses practical steps intended to |
 | Adriana Toledo, Director of Loyalty Programs for Sol Melia Hotels and Resorts discusses the importance of retaining customers by delivering on promises |
 | Ninoslav Vidovic, Director of Sales and Marketing of Maistra (Croatia) discusses croatian hospitality. |
| Indirect vs direct how to calculate the true cost of sale from your various distribution channels. Is a direct online sale always preferable? Even when you take into account the costs of getting that customer to your website (SEO, SEM etc.)? The bill board effect how can you measure the marketing impact of listing your travel product on third party websites? How can you ensure that your distribution partners drive incremental business and dont simply poach your customers? What strategies can help you optimise revenue and channel management through intermediaries?Exploiting alternative channels - partnering with non-travel, high traffic websites to increase reach and maximise salesWhat are the secrets of limiting revenue leakage and maintaining price integrity? |
 | Juergen Bachman from CETO talks about La technologie de la distribution |
 | Xue Qiang, Vice President eCommerce of Travelsky discusses global trend - direct sale and distribution act different roles in market. |
 | Gunnar Möller, Senior Manager Marketing at Germanwings, discusses how to succeed in Central and Eastern Europe. |
 | Xavier Vallée, Head of Marketing and Partnerships of AVIS Rent A Car UK discusses identifying the web 2.0 opportunity. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| How relatively large travel product payments should be taken across Europe and beyondHow are mobile payment systems developing? How different market segments within different markets like to pay online and can this can be linked to the type of travel product. What payment solutions do you need to service your online customers, wherever they are located? Awareness with online payments, is there any control? |
 | Belson Coutinho, Head of eCommerce and Distribution at Jet Airways discusses evolving distribution |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
 | Daniele Mancini, Director of e-Business Development for Costa Cruises CRM through personalization, relevance and customization |
 | Conference and expo co-located alongside the Leisure Exhibition at Crocus Expo in Moscow. Learn from: |
 | Adam Burke, SVP & Managing Director at Hilton Hhonors talks about a practical GuideA guide to the peaks and pitfalls |
 | Neil Salerno, CHME, CHA, Consultant & Author of Hotel Marketing Coach discusses the realities of social media. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
Networking
 | Make contact and start valuable business relationships with Americas top travel executives. Senior decision makers who specialize in:Online travelSocial MediaMobileRevenue ManagementTravel DistributionAncillary or merchandising RevenueAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business . |
 | Make contact and start valuable business relationships with Europes top travel executives. Senior decision makers who specialize in:Online travelSocial MediaMobileRevenue ManagementTravel DistributionAncillary or merchandising RevenueAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business . |
 | Make contact and start valuable business relationships with Europe\'s experts in social media in travel. Senior decision makers who specialize in:Online travelSocial MediaMobileagency managementAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business . |
Eyefortravel runs conferences and meetings for travel distribution executives across the USA, Europe, India and Asia. Over 6000 top travel executives attend each year.
Every event has online networking centre pre and post event.
All Knowledge box subscribers will be given access to these online networking centres 2 weeks prior to each show.
The perfect way to:
- Make new contacts with decision makers
- Know whose who in the travel industry
- Find our where key players are researching or investing