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Research and features

Cruise Online Distribution Focus North America 2009

 rnThis report focuses on the Cruise sector of the North American travel market and is based on an …

This report focuses on the Cruise sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. Historical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the cruise sector specifically. They will also have a clear understanding about the role of online intermediaries for cruise product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international cruise products.rn As we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety.This will help companies realise how the cruise sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

European Online Travel Report: 3rd Edition

There’s been a true explosion in online sales across Europe and further developments are on the…

There's been a true explosion in online sales across Europe and further developments are on the horizon. Rising internet and broadband penetration continues, internet use advances, new online payment facilities, trust, more suppliers, more online intermediaries, more innovative tactics, sophisticated technologies, superior online marketing, increasingly targeted strategies ... these are just some of the factors driving consumers to buy their travel online. But what, where, why and how?

Online Travel Agent Focus North America 2009

 rnThis report focuses on the online intermediary sector (OTA) of the North American travel market …

This report focuses on the online intermediary sector (OTA) of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online penetration in these travel markets and will have a clear understanding about the role of online travel agents for all travel products over the past few years and how this is expected to change over time. rnThis therefore focuses on the indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international online products via intermediaries.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the OTA sector is performing within the gross and online travel markets as a whole and provide insight into how indirect channels are developing comparatively between travel sectors now and in the future.

Intercity Bus Online Distribution Focus North America 2009

 rnThis report focuses on the Intercity and Charter Bus sector of the North American travel market …

This report focuses on the Intercity and Charter Bus sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the bus sector specifically. rnThey will also have a clear understanding about the role of online intermediaries for intercity and charter bus product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international intercity bus products. rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the bus sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

Car Rental Online Distribution Focus North America 2009

 rnThis report focuses on the Car Rental sector of the North American travel market and is based on…

This report focuses on the Car Rental sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the car rental sector specifically. They will also have a clear understanding about the role of online intermediaries for car rental product sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international cruise products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the car rental sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

The Airline Industry and Social Media

Social Media - A “Must-Know” for the airline industry rn rnrnrnrnrnrnrnrn …

Social Media - A “Must-Know” for the airline industry\r\nIt is early days for social media as a B2C tool. The scale of activity at the non-commercial level is however such that businesses cannot help but seek to tap into what may prove to be a lucrative flow. It may or may not be an important tool of the future - but meanwhile it is too potentially valuable to ignore.\r\n Anything that might give you - or your competitors - a competitive edge is Must-Know at a critical time like this. \r\nThis report, carefully researched by Steven Frischling & Addison Schonland at the Innovation Analysis Group (IAG), is a fine guide to help you through the key issues and potential traps.\r\nThe report includes:\r\nA proposed plan for Social Media roll out\r\nSection One - The Big Picture\r\nincluding, The Social Media Explosion, The Conversation\r\nWhat Social Media is doing to brands\r\nSurvey Results\r\nAirline by Airline - Tweet by Tweet\r\nAn Airlines first month on Twitter - the examples of Continental Airlines\r\nThe top three airlines on Twitter

Free Report: Travel Distribution & Marketing Barometer (Edition 2)

travel distribution, marketing, social media, mobile, barometer…

The Evolution of Travel Retail

The Evolution of Travel Retail …

Hotel Online Distribution Focus North America 2009

This report focuses on the Hotel sector of the North American travel market and is based on an in-de…

This report focuses on the Hotel sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the hotel sector specifically. They will also have a clear understanding about the role of online intermediaries for hotel product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international hotel products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the hotel sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

Travel Distribution & Marketing Barometer

Travel Distribution & Marketing Barometer Table of contents Distribution Channels Online Pene…

Product Development in Travel Report

data analytics analysis route …

Package Tour Online Distribution Focus North America 2009

 rnThis report focuses on the Package Tour sector of the North American travel market and is based …

This report focuses on the Package Tour sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012. rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the package tour sector specifically. rnThey will also have a clear understanding about the role of online intermediaries for package tour product sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international package tour products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the package tour sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

Airline Online Distribution Focus North America 2009

 rnThis report focuses on the Airline sector of the North American travel market and is based on an…

rnrnThis report focuses on the Airline sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the airline sector specifically. They will also have a clear understanding about the role of online intermediaries for airline ticket sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international airline products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the airline sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

Do you want sell more travel in 2010? 6 areas I feel you need to focus on Tim Gunstone, Managing Director, Eyefortravel

Social Media, online marketing and channel management. facebook, affiliate, Twitter, Yelp, Trip adv…

Somehow despite scared CFOs and minimal investment, brave marketing and distribution execs have innovated in the online and mobile channel with phenomenal success. in November 2009 we reported how Hilton, one of the world's biggest travel companies reported a ROI of 44 to 1 from its mobile web investments! This is in the face of the global travel industry shrinking by over 2%. This stuck me as being incredibly important. It demonstrated that while the travel may not have grown over the last 2 year, it has evolved enormously.

Social Media and Mobile Strategies for the Travel Industry 2011: Where should you invest your valuable time and resources for maximum return?

social media mobile case studies travel…

FULL North American Online Travel Report 2009

rnrn rnrnThe North American Online Travel Report 2009 includes a large volume and depth of statisti…

It is revealed that North American travellers are spending more money over the Internet at the moment, despite negative growth expected for total travel spend. This means that the online travel market has been withstanding some of the impacts thrown about by the current economic climate. Travel companies are urged to put solid strategies in place to capitalise on predicted shifts in the market.The North American Online Travel Report 2009 includes a large volume and depth of statistics that will enable travel & tourism organisations to take their online strategies to the next level. \r\nThe report is packed full of: \r\nrnOriginal EyeforTravel Research data to enable informed business decisions \r\nIn-depth strategic analysis and detailed trends \r\nMarket values and trends for: Airline, Hotel, Car Rental, Cruise, Rail, Bus, Package Tour and Online Travel Agents \r\nThe first ever detailed look at travel distribution for domestic and outbound travel to enable targeted and effective strategies \r\nAn understanding of travel consumer behavior in the US & Canadian markets \r\nThe productivity and penetration of online/offline channels - for each country, each sector and domestic/outbound markets \r\nThe role and significance of online intermediaries - for each country, each sector and domestic/outbound markets \r\nOver 180 tables and charts \r\nOver 230 pages of invaluable content to ensure travel is sold more effectively in 2009 and beyond \r\n \r\nThe report is ideal for companies currently involved with the North American region or for those looking to target USA or Candian travellers. Readers may include: \r\nTravel suppliers e.g. airlines, hotels, car rental, cruise, rail, bus \r\nTravel intermediaries e.g. travel agents, tour operators \r\nGovernments tourism organisations \r\nConsultancies and media agencies \r\nAnyone with a need to understand how and where USA & Candian travel consumers buy the different travel products

Mobile Technology in Travel Report: The Introduction

 Mobile Technology in Travel Report: The Introduction rn rnThe evolution of the mobile phone from …

EyeforTravel Research presents The School of Mobile, an initiative to help educate the travel and tourism industry about the current and potential role of Mobile in Travel. The travel industry has recently told EyeforTravel that with a better understanding of mobile markets, technology and best practice, they?re ready to invest. So we aim to provide some of the necessary information to help make Mobile a reality in Travel and find out if 2009 really can be the year for Mobile.rnThe School of Mobile begins with a series of 3 reports including invaluable research findings (phase one) followed by interactive seminars and meetings (phase two)rnIn this report we investigate how the evolution of the mobile phone from a personal communication tool to an information and social hub may open a range of possibilities for the travel industry. The ability to research, book and change travel arrangements at all times makes the mobile phone seem an ideal tool for travellers. The ability to connect with consumers at all times also seems ideal from the perspective of travel companies. rnIt is argued that the mobile phone and its recent enhancements may take the efficiency of online travel to a new level and that Mobile technology may have another immense impact on the consumer buying cycle, thus the way we do business.rnSince mobile telephones were introduced they have reduced in size from unwieldy ?brick?s? with one function (to make voice calls) to very portable, highly sophisticated devices which in most cases act as the hub of our daily lives. The mobile phone has incorporated itself into that small list of items we must always have with us (as well as keys and wallet). This suggests something very exciting for the travel industry and many companies are busy investigating possibilities at all stages of the consumer buying cycle.rnBut are there real possibilities? What and where could you be looking towards? How should you go about investing in this new digital strategy? What opportunities and challenges exist? Who has already invested in Mobile and how? Does the technology exist to enable what you want to actually do happen?

Rail Online Distribution Focus North America 2009

 rnThis report focuses on the Rail sector of the North American travel market and is based on an in…

This report focuses on the Rail sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the rail sector specifically. They will also have a clear understanding about the role of online intermediaries for rail product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international rail products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the rail sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

Presentations and conference slides

The Control Freaks' Guide to User Generated Content

Ric Shreves, Water and Stone, User Generated Content, risk management, online…

Ric Shreves, Founding Partner of Water & Stone, explains how User Generated Content is the Genie in the Bottle.

Managing for profit in a crisis, Revenue And Pricing Strategies Conference - Chethan Sharma, Director, Simon Kucher - Travel Distribution Summit Europe 2009

Chetan Sharma…

Innovating Through The Downturn Part I: Innovations In Search - Chris Cuddy, Group MD, Cheapflights - Travel Distribution Summit Europe 2009

Chris Cuddy…

A Multi-channel marketing approach in China

Jos Weesjes, Intercontinental, Hotel, Group, Multi-channel, China, development, pipeline, infrastruc…

Jos Weesjes, VP of Distribution Marketing at Intercontinental Hotel Group discussing a multi-channel marketing approach in China

Smart contracting

Heather Ross, Starwood, Hotels, Resorts, Smart, Dynamic, Simple, Corporate, Technology, Reality, dyn…

Heather Ross, VP of Revenue Management, EAME at Starwood Hotels & Resorts discusses smart contracting in a dynamic pricing world

The benefits of a complete customer view and smart segmentation

Zachary McGeary, Jupiter Research, Personalization, Consumer, Realities, Desire, quickly, navigate,…

Zachary McGeary, Associate Analyst at Jupiter Research discusses the benefits of a complete customer view and smart segmentation

Meeting the Needs of Today’s Canny and Sophisticated Searchers

ray mason, travel.co.uk, metasearch sites, travel agent, customer, technology, flights, hotels, pack…

Ray Mason, Manager of Travel.co.uk discusses the comparison and metasearch sites.

Mobile Money-making Opportunities for Turbulent Times

gerry samuels, mobile travel technologies, mobile internet, ROI, mobile travel, technologies, handse…

Gerry Samuels, Founder and Executive Director of Mobile Travel Technologies discusses the growing use of mobile internet & search.

New Hotel Distribution

emanuel baudart, accor hotels, internet, hotel distribution, business models, internet users, world …

Emanuel Baudart , Senior Director of Distribution & Relationship Marketing Accor Hotels South America of Accor Hotels discusses the internet revolution.

How Can You Deploy Social Media to Improve Distribution? Anil Aggarwal, CEO, Milestone Internet Marketing - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Harness the Power of Social media and User Generated Content - Travel Distribution Summit Asia 2010 - Ric Shreves, Founder and CEO, Water & Stone

Harness the Power of Social media and User Generated Content - Travel Distribution Summit Asia 2010 …

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

The Online Travel Agency impact on hotel revenues

Walter Lo Faro, Indian Ocean, Middle East, Market Management, expedia, hotels.com, Challenging, Leis…

Walter Lo Faro, Director of Market Management at Expedia discusses the online travel agency impact on hotel revenues

Buy Now - Pay ASAP

Steve Easley, Prologis Ag, online retail, internet usage, credit card, booking, payments, bank depos…

Steve Easley, Senior Consultant at PROLOGIS AG, discusses bookings and payments.

Building a brand in an ever changing online environment

Chris Loughlin, Travelzoo, Europe, Changing, Dictionary.com, kind, grade, stamp, trademark, kind, gr…

Chris Loughlin, MD of Travelzoo (Europe) Ltd talks about building a brand in an ever changing online environment

Analysing and monitoring buzz

Flemming Madsen, Onalytica, travel 2.0, analysing, buzz, monitoring, benefit, challenges, online, qu…

Flemming Madsen, Managing Director at Onalytica talks about travel 2.0 as a sales tool

Globalization and Localization

Chris Amenechi, Continental Airlines, online, globalization, localization, e-commerce, travel, marke…

Chris Amenechi, Senior Director e-Commerce and Distribution Planning at Continental Airlines, discusses online growth opportunities.

How is consumer behaviour evolving in the diverse European marketplace

Sarah Newman, Royal Caribbean, Cruises, International, evolving, European, marketplace, user generat…

Sarah Newman the Regional VP & Commercial Director of Royal Caribbean Cruises International discusses how consumer behaviour is evolving in the European marketplace

Online marketing futures - Innovative ways to engage your customer

Daniel Kerzner, Starwood Hotels & Resorts, right track, techniques, marketing, Evolving, site, Drive…

Daniel Kerzner, Regional Director of Marketing for Starwood Hotels & Resorts talking about innovative ways to engage your customer

Managing & implementing a profitable loyalty program

Adriana Toledo, Emotion, Frequency, objectives, goals, targeting, understand, LOYALTY, PROFITABLE, M…

Adriana Toledo, Director Loyalty Programs, Americas Division, Sol Melia Hotels and Resorts discusses how to manage & implement a profitable loyalty program

Making a Difference

gwen raez, visit scotland, visitor, research programme, customer, uk, holiday habits, media, scotlan…

Gwen Raez, Group Product Manager of Visit Scotland discusses understanding the visitor and the potential visitor.

Second Travel Distribution Latin America and the Caribbean Summit 2007

Joel Chusid, Flávia Matos, Gerente de Turismo de Negócios – EMBRATUR (Instituto Brasileiro de Tu…

Understand one of the world's fastest growing markets. Learn from:

Profitable consumer revenue systems

Chris Amenechi, Rewards, OTAs, CALL CENTER, Competitiveness, Western Union, Credit Cards, Cargo, Alc…

Chris Amenechi, Senior Director of International E-Commerce & Distribution for Continental Airlines talks about developing profitable consumer revenue systems

Using customers to provide video content

Marc Ruff, TVTrip, video content, design hotel, family, neighborhood, reassurance, informative, unbi…

Marc Ruff, CEO of TVTrip discusses using customers to provide video content

Optimizing Multi-Channel Online Marketing

Joe Nyugen, Omniture, multi-channel, online marketing, email marketing, display ads, search, public …

Joe Nyugen, Regional Manager SEA at Omniture, explains how to be the change agent in your organisation.

CRM In Travel 2007

JetBlue Airways, Vicky Stennes, air travel, low fares, customer service, TrueBlue, Best Cellars, Dun…

Vicky Stennes, VP Inflight Experience at JetBlue, discusses JetBlue's mission to bring humanity back to air travel.

Ancillary revenue strategies

Daniel Kerzner, four points, Sheraton, aloft, bliss, element, westin, st regis, le meridien, resort,…

Daniel Kerzner, Region Director for Marketing in Northwest Europe for Starwood Hotels & Resorts Worldwide talks about ancillary revenue

Asia is different

Don Birch, Abacus, asia, travel, capabilities, capabilities, resources, bus, Social, Broad,credit, r…

Don Birch, President and CEO of Abacus discusses travel in Asia

Understanding how Your Customers Interact With your Company and Your Brand Online

gareth williams, skyscanner, online, customer, brand, interact, octopus travel, online hotel retaile…

Gareth Williams, CEO of Skyscanner discusses making money online.

How user friendly is your website

Dan O Sullivan, Translations.com, Galactic, Virgin, United, TripAdvisor, Starwood, Royal Caribbean, …

Dan OSullivan, Director of Sales EMEA at Translations.com asks the question: "How user friendly is your website?"

Incorporating Long Term Customer Value into Short Term Revenue Management Decisions

sergio mendoza, lan chile, revenue management, ffp, long term customers, loyalty, airline, lan airli…

Sergio Mendoza, VP Distribution Revenue Management of LAN Chile discusses revenue management and the FFP.

Customer tech and trends - how will your customers interact with you through and beyond 2010? Presented at the Travel Distribution Summit Europe in 2010 by Lesley Hay RIM (Blackberry)

Customer tech and trends - how will your customers interact with you through and beyond 2010? Presen…

Your customers just won't stop experimenting. Despite the recession, customers continue to change the way they interact with you. In the meantime many travel companies have slashed their research spend and so have even less of a grip on what is happening.

Distribution Platforms of the Future

jeremy acklam, thetrainline, technology mobile, platforms, innovation, customer relationships, mobil…

Jeremy Acklam, Business Development Director of Thetrainline askes "where will technology take the mobile generation?"

Beyond points and miles

Sarah Welch, management, Miles, Marketing, Loyalty, Travel, Customer, Points, TripAdvisor, forum, un…

Sarah Welch, Director of Customer Marketing at TripAdvisor talks about customer loyalty in the travel industry

Social Media Revolution

Matthew Cashmore, Lonely Planet, social media, travel forum, Lonely Planet Labs, travel, internet bo…

Matthew Cashmore, Innovation Ecosystem Manager at Lonely Planet,discusses how traditionally offline brands can take advantage of the social media revolution.

Creating and selling an environmentally friendly holiday

Stephanie Draper, Forum for The Future, environmentally friendly, holiday, create, sell, Future, ,re…

Stephanie Draper, Deputy Director at Forum for The Future discusses how to create and sell an environmentally friendly holiday

The Challenge of the Shortened Booking / Reservation Window - Travel Distribution summit Asia 2010 - Tarun Lakhanpal Group Manager, Revenue Management & Distribution, The Lemon Tree Hotel Company

The Challenge of the Shortened Booking / Reservation Window - Travel Distribution summit Asia 2010 -…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Retaining customers by consistently delivering your brand promise

Chris Engle, Travel Division, ACS, Travel Management, Business, Leisure, Air Reservations, personal,…

Chris Engle, Director of Sales in the travel division at ACS is part of the presentation regarding the importance of delivering brand promises

Learn How to Practically Monitor User-generated Reviews and Protect Your Brand Image Against Dissatisfied Customer Comments

amy scarth, research, eyefortravel, booking, online, monitor, customer, ugc, travel brands, online t…

Amy Scarth, Head of Research of EyeforTravel discusses what is influencial when booking online.

Get Funded

Travel Planning website, B2B, B2C, Ian Champness, Travelwhere, brochure hosting, brochure distributi…

Ian Champness, Founder and Director of Travelwhere, discusses a new concept in brochure hosting & distribution.

How to build the perfect travel app, Presented at the Travel Distribution Summit Europe in 2010 by Andrew Ace OffExploring

How to build the perfect travel app, Presented at the Travel Distribution Summit Europe in 2010 by …

OffExploring started to build their iphone app this year. What have been the lessons learnt and the sign up for this niche market�a market presumably more mobile friendly than most?

Social Media

Anastasiya Partysheva, Travel.ru, travel, social online marketing, social media, online marketing, m…

Anastasiya Partysheva of Travel.ru, discusses social online marketing and user-generated content in Russia.

Social Media Strategies for Hotels

Anil Aggarwal, Milestone Internet Marketing, social media, social media plan, social media strategie…

Anil Aggarwal, CEO of Milestone Internet Marketing, discusses where Social Media Plan works best.

The Meta search phenomenon

Douglas Khoo, Qunar, CPC, CPM, paid, Train, stations, specifics, PPC, Blog, GroupHotel, Hotel, Cost,…

Douglas Khoo, Co-founder of Qunar explains the Meta Search phenomenon

Tecnicas de Marketing ue Nos Han Permitido Competir en El Mercado Global

pablo schiselman, hoteldo.com, tecnicas, patrocinadas, posicionamiento, marketing, online, distribuc…

Pablo Schiselman, Director México, Hoteldo.com confero tecnicas: patrocinadas y posicionamiento.

The future distribution landscape

Aaron Stenhoff, ATA Airlines, Economics, Technology, Access, innovation, consensus, priorities, inno…

Aaron Stenhoff, Managing Director for Consumer Marketing at ATA Airlines discusses the future distribution landscape

Travel Distribution Summit USA - Access to all audio and slides

Access 89 presentations (audio and slides) and given by the most innovative and succesful companes in the US Travel Industry.

How, Why, and When People Turn to the Fastest Growing Category in Travel

gregory saks, compete, meta search, travel shoppers, data,tns media, consumers, research, travel in…

Gregory Saks, Director of Compete discusses the growth of meta search.

Online travel agencies

Arun Kumar, hotel. Www, sabre, travelocity.com, galileo, orbitz, amadeus, worldspan, hotwire, expedi…

Arun Kumar, Director of Revenue Management & Reservation Services at Jebel Ali International Hotels discusses the impact online travel agencies have on hotel revenues

Ancillary Revenue: Innovation and Collaboration in the New Travel Landscape - Travel Distribution Summit Asia 2010 - Vikas Gulati, CEO, Sprice

Ancillary Revenue: Innovation and Collaboration in the New Travel Landscape - Travel Distribution S…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

How to Use the Mobile Channel and Make it Pay

gerry samuels, mobile travel technologies, mobile internet, mobile channel, mobile users, advertisin…

Gerry Samuels, CEO of Mobile Travel Technologies discusses the growing use of mobile internet and search.

At What Point in the Purchasing Cycle and to What Extent are Travelers Influenced by Social Media? - Get the Facts - Rick Seaney, CEO, FareCompare - Social Media for Travel Strategies USA 2010

At What Point in the Purchasing Cycle and to What Extent are Travelers Influenced by Social Media? -…

The event consisted of the following speakers and covered the following

Mobile Transactions: The Travel Industry Invests When it Sees Clear ROI, Fraser Campbell, CEO, Wcities - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Customer Segmentation and Personalisation of the Offer, Ancillary Revenue & Partnerships Conference - Daniele Beccari, European VP, isango! - Travel Distribution Summit Europe 2009

Daniele Beccari…

Chris Anderson, Assistant Professor, Cornell University speaks about how to Learn Best Practice Discounting to Sustain Rate Integrity

Chris Anderson…

* What are the proposed discounting best practices for 2010 and onwards? Hear from our top execs on how they plan to move forward

UGC & Social Media in Travel

fiona lake waslander, yahoo travel, ugc, social media, travel, internet, online communities, media s…

Fiona Lake Waslander, Director Yahoo! Travel of Yahoo Travel discusses widening your sphere of influence.

How to Enhance your Website Content to Increase Traffic and Improve Conversion Rates

bob barnes, zonder design, conversion rates, website, traffic, destinations, hotels, vacation rental…

Bob Barnes, CEO of Zonder discusses the impact of design on conversion rates.

Capitalize on the Exploding App Economy

Q&A SESSION…

Undeniably one of the most rapidly growing markets in the U.S, the global mobile app market is currently worth $4.66bn (Wired) and will be worth over $25B by 2014, overtaking both the desktop software and music download industries. In the U.S the smartphone adoption rate stands at 76% and over half of consumers have used their phone for travel related purposes - the opportunity for growth is truly enormous. How should you prepare?

Future of Travel Distribution in Japan

satoshi yamazaki, marriott international, travel distribution, japan, e-commerce, international hote…

Satoshi Yamazaki, Director - East Japan, Global Sales of Marriott International discusses the e-Commerce market.

Learn How to Manage Your Brand Reputation Online - April Robb, Social Media Program Manager, TripAdvisor - - Social Media for Travel Strategies USA 2010

Learn How to Manage Your Brand Reputation Online - April Robb, Social Media Program Manager, TripAdv…

The event consisted of the following speakers and covered the following

Promoting Your Ancillary Products at Every Opportunity

Nick Monaghan, Booking.com, ancillary products, retailing, merchandising, online hotel reservations,…

Nick Monaghan, Director of Distribution at Booking.com, explains what the sale of

Service oriented architecture for the airline industry

Shane Jackson, Frontier Airlines, airline, strategies, IT, diverse, Architecture, Technologies, meth…

Shane Jackson, Technical Business Analyst and Revenue Management for Frontier Airlines talks about service oriented architecture for the airline industry

Learn Best Practice Discounting to Sustain Rate Integrity

Q&A SESSION…

* What are the proposed discounting best practices for 2010 and onwards? Hear from our top execs on how they plan to move forward

What are the best ways to forecast in an economic downturn? Revenue And Pricing Strategies Conference - Tobi Kuhlang, VP Revenue Development, Systems, Accor Hospitality - Travel Distribution Summit Europe 2009

Tobi Kuhlang…

The Impact of Carbon Neutrality

Paul Tilstone, ITM, carbon neutrality, business travel, ICARUS, Institute of Travel Management…

Paul Tilstone, Executive Director at ITM UK& Ireland, explains what the future of the impact of carbon neutrality for business travel products is.

Pricing for tour operators

Regina Mylan, GTA, Tour Operators, web savvy, traditional, online, premium, effective, strategies, p…

Regina Mylan, Senior Director of Revenue Management at GTA discusses pricing for tour operators

Innovative and Highly Lucrative! Post-Recession Distribution Models

Q&A SESSION…

The travel industry is unique in being one of the most volatile, complex and yet potentially lucrative industries for those who can keep ahead of the curve. Innovation and entrepreneurial spirit continue to pave the way for growth and profitability, especially in the highly dynamic online space. Disruptive change can undercut successful business models or create exciting and highly lucrative new opportunities for those in the know. In this session we have gathered the most successful and innovative online pioneers to share the secrets of their success and predictions for the next phases in the evolution of online travel.

Innovating Through The Downturn Part I: Innovations In Search Online Travel Strategies Conference - James van Thiel, Industry Head Hotels and Accommodation, Google Travel Distribution Summit Europe 2009

James van Thiel…

UK and European Travel Sales Market: How's it looking?, Presented at the Travel Distribution Summit Europe in 2010 by Konstanze Auernheimer STR Global

UK and European Travel Sales Market: How's it looking?, Presented at the Travel Distribution Summit …

The Challenges of Online Marketing

andrew pozniak, google, internet, online marketing, online data, travel marketers, search, mobile, e…

Andrew Pozniak, Industry Leader-Travel of Google discusses the internet and google.

Integrating Videos that sell into your site

Marc Ruff, Tvtrip, professional, Videos, quality, professionally, Free, cameramen, editors, rich con…

Marc Ruff, CEO of Tvtrip discusses integrating videos that sell into your site

CRM in a Changing World

Linda Denis, Intrawest, Evolution, Ski, Golf, Leaders, Resorts, Operate, leisure, Active, Vacations,…

Linda Denis, VP of Customer Relationship Marketing at Intrawest Corporation discusses the evolution of customer “R” & “E” management

Future Opportunities - What's Next for Social Media and How Can You Profit?

Q&A SESSION…

Almost all brands have a basic presence on Facebook and Twitter now. In this session, we look beyond the realms of “normality.” Which other platforms are being used successfully for business? Learn from brands who are embracing “out of the ordinary” sites, or creating their own products in this sphere. We'll also have a look at which channels have future potential for ROI This session is aimed at helping you decide which channels can help you drive your social media strategy forward and get ahead of the game in 2011 and beyond.

Evolution of Marketing

noel swain, cleartrip, marketing plan, marketing, loyalty, customer, customer communities, channel m…

Noel Swain, Vice President of Marketing of Cleartrip discusses the focus of the marketing plan.

Technology you Can’t do Without

cameron jones, expedia, northern europe, technology, business reasons, increased revenue, decrease c…

Cameron Jones, Regional Director for Northern Europe of Expedia discusses connectivity.

Pricing strategies

The Power of Pricing, Four Seasons, Sydney, Back to Basics, Pricing strategies, familiar, Pricing, H…

Bruno Kim, Director of Revenue Management, CRME at the Four Seasons Hotel in Sydney discussing the importance of pricing strategies

Prepare for New Dimensions of Complexity – and Opportunity – in Airline Distribution

rob westerman, klm, industry, airlines, travellers, airline distribution, europe, web travellers, am…

Rob Westerman, Director of Distribution Strategy of KLM discusses how changes to the industry landscape make it essential for airlines to better engage with travellers.

Experiments in Mobile by Gareth Morgan, Director of Product Management, Intercontinental Hotels Group - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Sheryl Freedman, Director, International Revenue Management / Talent Development, Marriott International will speak about how to Stay Ahead of the Curve with Cutting Edge RM Tactics

Sheryl Freedman…

* There has been a significant shift in the job role of the RM across all our travel and hospitality industries. Being an analyst is no longer enough, you have to be THE company strategist. Hear from some of the best in business on how their job role has changed over the last twelve months, and why

Marketplace Dynamics

Airlines, Continental, Distribution, John Slater, sales, grow, Carrier.com, OTA, Demand, Continental…

John Slater, Managing Director of Distribution for Continental Airlines discusses marketplace dynamics

Travel Distribution Summit Europe 2011

Mobile strategies for Travel Social Media for Travel Revenue Management for Travel Payments and f…

The Continuing Evolution: Key Trends in Revenue Management

Ben Vinod, Sabre, travel network, travelocity, airlin, distribution, profitability, knowledge, compe…

Ben Vinod, SVP & Chief Scientist for Sabre discusses key trends in RM

The Shift in Distribution Landscape

william koo, castle hotels and resorts, distribution strategy, hawaii, management, micronesia, prope…

William Koo, Chief Marketing Strategist of Castle Hotels and Resorts discusses the distribution strategy.

Offering car rental through real-time multi-supplier channels

Bobby Healy, Blue1, Opportunity, Optimisation, Normalisation, Connectivity, Ancillary, Touchpoints, …

Bobby Healy, CTO at CarTrawler discusses offering car rentals through real-time multi-supplier channels

The GDS – A Rich Part of a Travel Agent’s Supply Chain and Business Technology

peter smith, amadeus, asian travel distribution climate, travel agent, gds, supply chain, business t…

Peter Smith, VP eCommerce of Amadeus discusses why he thinks the asian travel distribution climate is bright.

Maximise your conversion through the travel corridor

Arthur de Perthuis, Availability, Share, Communicate, Seasonality, Familiar, Power, Quality, commitm…

Arthur de Perthuis, Head of Airlines Partnership for Hertz talks about maximising your conversion through the travel corridor

User worth vs. Cost Per Acquisition (CPA)

Steve Sherlock, Oodles.com, Cost Per Acquisition, CPA, SteveSherlock, channels, companies, successfu…

Steve Sherlock, Managing Director of Oodles.com talks about user worth vs. Cost Per Acquisition (CPA)

Entering emerging markets

Marcus Nyman, Travellab, Emerging Markets, Travellab Technologies, Travelstart, TripTrap, Xstart, In…

Marcus Nyman, CEO at Travellab talks about emerging markets

Reaping maximum rewards from SEO

Jim Stewart, Melbourne, Twitter, Australia, Australian government, Mars, Victria, Coca cola, interne…

Jim Stewart, the CEO of Stew Art Media talks about reaping the maximum rewards from SEO

A roadmap for bringing consumers into the conversation

Gregory Saks, Compete, brand, balance, roadmap, CGC, Promotions, control, Events, eCommerce, Methodo…

Gregory Saks, Travel Analyst at Compete discusses Consumer Generated Content in travel and a roadmap for bringing consumers into the conversation

Measuring B2C campaigns

Charles Brewton, AirTran, Airways, B2C, Campaigns, AirTran Airways, carrier, domestic, profitability…

Charles Brewton, Senior Marketing Analyst at AirTran Airways talks about measuring B2C campaigns

The Approach to Attracting & Integrating Supplier Inventory

stephane durand, amadeus, uk, ireland, suppliers, inventory, gds, airline, reservation, routes, mark…

Stephane Durand, Managing Director UK & Ireland of Amadeus discusses how to attract suppliers.

Tour Operator Forecasting – or How to Spot the Path in the Jungle

joerg esser, thomas cook, key dicisions, forecasting approach, tour operator, marketing action, budg…

Joerg Esser, Head of Yield Management and Business Development of Thomas Cook discusses how key decisions drive the forecasting approach".

Putting the Customer first - The Importance of Experience. Use Ancillary Revenue to enhance the Customer Experience and Foster Loyalty whilst Increasing Revenues, Ancillary Revenue And Partnerships Conference - Lesley Lindberg, Vice President, Marketing,

Lesley Lindberg…

Driving ancillary revenues beyond

Raymond Kiersey, Prompt, freedom, Transparent, Gaming, Credit Card, Cruises, insurance, car, parking…

Raymond Kiersey, General Manager for Retail Sales at Flybe discusses how to use and benefit from ancillary revenues

How Distribution Partners can assist your Revenue Management

Wolfgang Pagl, Market Management, Eastern Europe, Austria, Switzerland, SUPPLY, DEMAND, 3rd party, O…

Wolfgang Pagl, Director of Market Management Eastern Europe at Expedia explains how distribution partners can assist your revenue management

Storing and managing your data

Reg Krake, Director, Intrawest, psychiatrist, Intrawest, wrestling, Anonymous, identification, manip…

Reg Krake, Director of Customer Relationship Marketing at Intrawest discribes the best practices for storing and managing your data

Les systèmes de distribution en ligne des produits touristiques

kanopee, francois victor, e-commerce, techniques, privilégié, commerciaux, Transformer, relation, …

Francois Victor, Directeur associé, Kanopée discute Les systèmes de distribution en ligne des produits touristiques

Ensuring Visability In The Right Place At The Right Time, Barbara Pezzi,Web Marketing, Swissotel Hotels and Resorts Stephan Bosman, COO, Zoover Gilbert Reveillon,Director, LaSer Gerry Samuels,Executive Director, Mobile Travel Technologies - Travel Distrib

Barbara Pezzi Stephan Bosman Gilbert Reveillon Gerry Samuels…

Tour operator forecasting – or how to take the hurdle from theory into the real world

"Vlad Kostyukovski, Neckermann, Vrij Uit, Thomas Cook, hotel, tour, flight, packages, flyloco, Last …

Joerg Esser, Head of Yield Management & Business Development at Thomas Cook Nederland BV talks about re-evaluating the role of forecasting in your organisation

The Swedish Ecotourism Society: Create fun for all involved

Dan Jonasson, Nature's Best, sustainable holiday, tourism, travel, Sweden, Swedish Ecotourism Societ…

Dan Jonasson, CEO of Nature's Best, explains that Nature’s Best is a national quality label to create a sustainable joyful holiday and how this is achieved.

Travel distribution in latin America

Alejandro Calligaris , Hoteldo.com, Confiança, catálogo, COMPRA, DECIDE, PESQUISA, AWARENESS, Tend…

Alejandro Calligaris , CEO of Hoteldo.com discusses travel distribution in Latin America

Sales Structure Part One: Integrating Departments to Capitalise on Cost Revenue and Profit, Presented at the Travel Distribution Summit Europe in 2010 by Andreas Westerburg NH Hoteles

Sales Structure Part One: Integrating Departments to Capitalise on Cost Revenue and Profit, Presente…

Find out how to integrate your marketing, sales and R&D initiatives into a seamless system that produces extra customers - and better stakeholder engagement Discover how closed loop marketing can increase market share and cut costs - and how sales and marketing departments can feed each other money-making information What are the secrets of encourage your creative team to listen - and learn - from your direct sales team? Business development versus account management: How can balance the two functions - and make them work in sync rather than against each other?

Tourism Industry in China: Is the Dragon Awaking?

Tourism industry, China, Marcel Schneider, TUIChina, travel business, sales and distribution, tour o…

Marcel Schneider, CEO, TUIChina, discusses doing travel business in China.

Lisa Klein Pearo, Adjunct Assistant Professor of Marketing, Cornell University, School of Hotel Administration looks at how to Leverage Intelligent Customer Engagement Strategies to Boost Loyalty & Conversions - at the Online Marketing Strategies USA 201

Lisa Klein Pearo, Adjunct Assistant Professor of Marketing, Cornell University, School of Hotel Admi…

Revenue management for budget travel suppliers

Warren Mandelbaum, Premier Inn, Principles, Aggressive, Legally compliant, Budget Travel, Suppliers,…

Warren Mandelbaum, UK Revenue Manager for Premier Inn talks about revenue management for budget travel suppliers

Which Technologies can Help you Sell Direct to Your Customers?

francois lebrun, airfrance, klm, communication, customers, emails, airline, newsletters, competitive…

Francois Lebrun, UK and IE Direct Sales Manager of AirFrance KLM discusses why you need new tools to prevent communication overload for customers.

Evolution of Customer R & E Management

Intrawest, Linda Denis, Resort, leisure travel, CRM, CEM…

Linda Denis, Vice President – Customer Relationship Management at Intrawest, explains the three critical components of business concept.

The Power of Usability Engineering

Keith Timimi, Qais Consulting, travel, tourism, web analytics, Multivariate tests, environmental res…

Keith Timimi, Chairman of Qais Consulting, discusses understanding customer segments.

Revenue Management and Sales are Integral Parts of Marketing

noel marainer, shangri-la hotels and resorts, revenue management, sales, marketing, hotel, organisat…

Noel Merainer, Regional Director of Revenue Management of Shangri-La Hotels and Resorts discusses leveraging the revenue management – sales relationship.

Data driven sales & marketing

Peter Pohlschmidt, Qatar airways, E-commerce, interesting, know, Donald Rumsfeld, Skytrax, 5-star, R…

Peter Pohlschmidt, Manager of E-commerce for Qatar airways discusses data driven sales & marketing

Protecting Yourself and Your Customers

Sue Conroy, fraud prevention, Eurostar, PCI Security Standard, Amex, Device Fingerprinting, IP Geolo…

Sue Conroy, Fraud Prevention Manager at Eurostar, discusses the latest fraud prevention tools and solutions.

Mobile In Travel

Fraser Campbell, wcities, mobile phone, travel, content provider, destination content, travel implem…

Fraser Campbell, CEO of Wcities discusses how the Mobile Phone is unique.

Prices on the Rise - Travel Distribution Summit Asia 2010 - Brij Bhushan Chachra, Director of Revenue Management India Middle East & Africa, Preferred Hotel Group

Prices on the Rise - Travel Distribution Summit Asia 2010 - Brij Bhushan Chachra, Director of Reve…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

What Can You Do Better & How Well Will You Be Rewarded?

Michael Stromer, JetBlue Airways, interactive marketing, website, conversion rates, website revenues…

Michael Stromer, Director of Interactive Marketing of JetBlue Airways discusses becoming a world-class website

Reputation Management - Use Travel Review Sites to Boost Sales and Enhance CRM - April Robb, Social Media Program Manager, TripAdvisor

April Robb…

Review sites are not the enemy. Learn how to successfully respond to criticism and fi nd ways of beating the system through customer interaction. Own your traffi c and discover ways to maintain direct online sales without diverting to review sites. Understand the pros and cons of linking to review sites like Tripadvisor on your page.

Distributing, Pricing and Marketing Travel in Latin America & the Caribbean

martin rastellino, despegar.com, online travel, distribution, marketing, pricing, market, technology…

Martin Rastellino, Co Founder & Chief Operating Officer of despegar.com discusses a lag in online travel adoption represents an opportunity.

Revenue Management Talk-Back Revenue And Pricing Strategies Conference - Led by: Steve Pinchuk, VP Profit Optimisation Strategies, SAS Institute - Travel Distribution Summit Europe 2009

Led by: Steve Pinchuk…

Impact of Commission Capping and E-commerce

zinan liu, hrg, distribution channel, corporate sector, commission capping, e-commerce, hotel-travel…

Zinan Liu, Director of Sales & Account Management of HRG discusses the overview of distribution channel in the corporate sector.

Online Sales in Europe

Dirk Schreier, Lufthansa, German, Airlines, success, cultural, characteristics, factors, Award winni…

Dirk Schreier, Project Manager Online Sales for Lufthansa German Airlines discusses success factors and cultural characteristics

Life Changing Travel

volunteer travel, Deidre Bounds, i-to-i, travel, TEFL Courses, tours, gap year, Mintel…

Deidre Bounds, Founder of i-to-i, discusses what i-to-i do and the details of how to organise life changing travel.

Reputation management: use travel reviews to boost sales and CRM, Presented at the Travel Distribution Summit Europe in 2010 by Severine Philardeau TripAdvisor

Reputation management: use travel reviews to boost sales and CRM, Presented at the Travel Distributi…

Harness the Power of Social media and User Generated Content - Travel Distribution Summit Asia 2010 - Bruce Poon Tip, CEO, Gap Adventures

Harness the Power of Social media and User Generated Content - Travel Distribution Summit Asia 2010 …

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Should you sell distressed inventory through 3rd party sites

John Lambe, OpenJaw, Technologies, Inventory, saving, Prepaid, Considerations, Modify, Cancellation,…

John Lambe, CTO at OpenJaw Technologies discusses whether to sell distressed inventory through 3rd party sites

Using sophisticated metrics to analyze campaigns

Paul Briggs, Travelocity, sophisticated, metrics, analyze, effectiveness, incrementality, accurately…

Paul Briggs, Director of Customer Marketing and Loyalty at Travelocity discusses using sophisticated metrics to analyse the effectiveness of B-to-C campaigns

Maximising ROI panel

Jonty Kelt, Doubleclick, Search, Web Site, communication, strategy, effective, “invitation, intrus…

Jonty Kelt, VP of Search International at Doubleclick discusses search optimisation

Overview of the travel market in the CEE region

Amy Scarth, EyeforTravel, global, trends, CEE, Growth, OPPORTUNITY, Online, offline, Electronic, Eco…

Amy Scarth, Head of Research at EyeforTravel gives an overview of the travel market in the CEE region

Premium quality carbon credits for the compliance and voluntary markets

Gold Standard, Jasmine Hyman, premium, quality, compliance, Immature, independent, rigorous, systema…

Jasmine Hyman, Marketing Director at The Gold Standard discusses premium quality carbon credits for the compliance and voluntary markets

Enhancing Your Web Content To Improve Quality Traffic And Increase Conversion Rates - Gary Mayger, Sales Manager, RightNow Technologies - Travel Distribution Summit Europe 2009

Gary Mayger…

Evolution and growth in travel

François Choquette, Air Canada, Réservation, check-in, globally, electronic, savings, potential, …

François Choquette, Director General of Air Canada discusses the evolution and growth of travel in France

Session 2 - Presentations and Debate: Get the Right Ancillary Revenue Strategy for your Business and Reap the Rewards, Ancillary Revenue And Partnerships Conference - Georgia-Lee Cleland, E-Commerce Ancillary Revenues Manager, Eurostar - Travel Distributi

Georgia-Lee Cleland…

Mobile Content that Sells Chris Lopinto, President & Founder, ExpertFlyer - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Online Sales and Distribution - Profit Enhancing Distribution Strategies for a Changed Market - Sunil Bhatt, VP & GM, Expedia Affiliate Network Americas

Sunil Bhatt…

As demand and markets return to form so too will the battle with your competition - Discover the most profitable and cost effective mix of channels to drive higher bookings, revenues and capture market share in the new economic paradigm.

Shifts that will revolutionize your customer strategy

Rick Ferguson, CRM, Travel, experience, COLLOQUY, refreshment, network, convergence, Evolutionary, A…

Rick Ferguson, Editorial Director for COLLOQUY discusses shifts that will revolutionize your customer strategy

Asian Travel Distribution Climate: Sunny or Cloudy

scott ohman, cathay pacific, internet, asia, internet users, e-commerce, online shopping, online pur…

Scott Ohman, Manager eBusiness Commercial of Cathay Pacific discusses the growth of the internet population in Asia.

The Future Of Travel Commerce - Which Players And Business Models Will Define The Travel Buying Experience In 2009 And Beyond? Keynote Strategy Debate - Ed Kamm, COO, lastminute.com - Travel Distribution Summit Europe 2009

Ed Kamm…

Distribution Sales and Marketing

lisa halim, starwood hotels, resorts, online distribution, marketing, contact, key point, clients, w…

Lisa Halim, Director Online Distribution and Marketing of Starwood Hotels and Resorts says "the website is becoming key point of contact".

Apply effective RM across all your distribution channels

Kjetil Smette, First Hotels, Revenue, Management, Amadeus, Worldspan, Galileo, Sabre, TravelWire, Fi…

Kjetil Smette, Director of Revenue Management at First Hotels discusses Revenue Management across your distribution channels

Travel Distribution and Sales China 2008

Create an effective distribution sales strategy for the unique Chinese consumer, Travel Distribution…

Create an effective distribution and sales strategy for the Chinese consumer. Learn from:

Travel Distribution

Jonathan Gluckman, Incubeta, Toujours, compétition, campagnes, CPA, commerciaux, mathématique, opt…

Jonathan Gluckman, CEO at Incubeta discusses Travel Distribution

Survival of the Fittest – The Evolution of Travel Distribution in Asia

don birch, abacus, indirect travel distribution, supplier, traveller, technology, ugc, travel distri…

Don Birch, CEO of Abacus says "indirect travel distribution lives and dies by the

New World of Travel Distribution

ted zhang, derbysoft, travel distribution, buyers, internet, internet technologies, system intergrat…

Ted Zhang, CEO of DerbySoft talks about how the world is changing.

Revenue Management and Pricing in Travel Europe 2010

Evaluate The Current Market Situation and Analyse The Effect on Accurate Gain an In-depth Understa…

Access all the slides and Audio from the Revenue management and pricng conference in Amsterdam. Speakers include:

Prepare for Changing Online Customer Behavior

ken penny, continental airlines, e-commerce, distribution planning, weather, web 2.0, youtube, faceb…

Ken Penny, Sr. Director, e-Commerce and Distribution Planning of Continental Airlines says "to be prepared you need to know what is coming".

Understanding & Working With The UGC and Social Media Phenomenon

martin verdon-roe, tripadvisor, social media, facebook, business development, consumer, brand, funct…

Martin Verdon-Roe, Head of Sales UK of Tripadvisor discusses using social media.

A Perspective of Corporate Credit Card Landscape in China and India

kevin tan, carlson wagonlit travel, corporate card, china, corporate travel, corporate clients, reve…

Kevin Tan, Director of Global Sales and Expense Management Asia Pacific of Carlson Wagonlit Travel discusses corporate card landscape in china.

Social Media Best Practices

Jeff Hanson, marketing, e-commerce, Marriott International, social media, user generated content, us…

Jeff Hanson, Regional Director of Marketing & eCommerce - Western Region, Marriott Intenational, discusses Marriott’s approach to social media and user generated content.

Building a visible search campaign

Brad King, Travel, Yahoo!, HOTELS, Volume, Query, engines, seasonal, heaviest, buyers, experience, g…

Brad King, Senior Director for the Travel Category at Yahoo! Search Marketing talks about building a visible search campaign

Online travel business approach – or how to get started pragmatically

Vladislav Kostyukovski, business, travel, pragmatically, systematically, Takeaway, play, suspects, c…

Vladislav Kostyukovski, Manager for New Ventures & E-com at Thomas Cook discusses an approach to online travel business

Complexity or Simplicity? What strategy should you adopt in the complex multi-channel environment - Shawn Jereb, Corporate Director of Revenue Management, Orient Express Hotels, Trains & Cruises - Travel Distribution Summit Europe 2009

Shawn Jereb…

The global momentum of online communities

Peter Ward, Where Are You Now?, WAYN, Global, Momentum, Online Communities, Challenges, opportunitie…

Peter Ward, CEO at WAYN discusses the momentum of the online community

eCommerce in the Chinese market

Chris Warwick, Multimap.com, MapABC, eCommerce, capture, process, effective, worldwide, Innovation, …

Chris Warwick, Managing Director of Multimap.com explaining eCommerce in the Chinese market

Cultural Marketing: managing your mix to suit your country

Norbert Stiekema, Disneyland, Resort, Paris, Cultural, N° 1 destination, Le Louvre, Eiffel tower, D…

Norbert Stiekema, SVP of Sales and Distribution for Disneyland Resort Paris talks about managing your mix to suit your country

Predict the mobile time line invest in the right goals at the right time, Presented at the Travel Distribution Summit Europe in 2010 by David Rowan Wired

Predict the mobile time line invest in the right goals at the right time, Presented at the Travel Di…

With Google and Apple battling to dominate mobile web browsing, it seems that after years of wrong predictions, the analysts might now get it right�.mobile will have as big an influence on travel sales as the web did. You need to start experimenting. Investing in to anything new and unknown sees wasted money as we chase the wrong opportunities and go with the wrong suppliers. Mobile is in the Netscape years. Lots of small developers working over lots of platforms. The next stage will be standards and an agreement of what actually works.

Travel ‘Experiences’ : The Ancillary Product Context

"Jessica Butcher, Google, tripadvisor, lonely planet, kelkoo, travelsupermarket.com, kayak, isango, …

Jessica Butcher, Partnerships Manager for Isango! talks about travel ‘experiences’ and the context of ancillary products

Marketing Metrics, Data & Web Analytics - Terry Kane, Director of Digital Strategy, Jumeirah - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Complexity or Simplicity? - what strategy should you adopt in the complex multi-channel environmentHenrique Henriques, Director of e-Commerce and Revenue Management, Hoteis Real - Travel Distribution Summit Europe 2009

Henrique Henriques…

Web 2.0 & Social Networking

Robert Campbell, Off Exploring, Exploring, experience, member, travel, journal, blog, travel journal…

Mr Robert Campbell, Director of Offexploring discusses Web 2.0 & social networking

Loyalty programs

Caroline Papadatos, Loyalty, Coalition, Sponsors, Worldwide, Experience, Delivery, Device, Rewards, …

Caroline Papadatos, SVP & Chief Knowledge Officer at Air Miles talks about making loyalty programs work

La Consolidación Hotelera

Pedro A. Valades, Grupo Transhotel, BRANDED, INDEPENDENT, INVENTORY, TRANSHOTEL, GDS, Comparativo, m…

Pedro A. Valades, Director IT & Global Distribution at Grupo Transhotel discusses La Consolidación Hotelera

Challenges in comparing prices in dynamic packages

Rich Saleh, Travelocity, bundle, services, hypothetical, packages, Observations, dynamic, methodolog…

Rich Saleh, Director of Pricing and Revenue Optimization at Travelocity discusses the challenges in comparing prices in dynamic packages

How To Manage eCRM Initiatives and keep the Customer Loyal

michael rhodes, leger holidays, ecommerce, customer, ecrm, management, customer relationship, compan…

Michael Rhodes, eCommerce Manager of Leger Holidays discusses how to keep the customer satisfied.

Mobile Technology in Travel

pablo alvarez, lastminute.com, consumer, mobile technology, travel, radar, hotel, mobile innovation,…

Pablo Alvarez, Group Innovation Manager of lastminute.com discusses how to address your constantly connected consumer.

Pricing inventory and the perception of your brand

Laurent Barelier, Novotel, Ibis, Dubai, Guarantee, Executive, retaining, elasticity, rates, lowest p…

Laurent Barelier, Revenue Manager for Novotel & Ibis World Trade Centre in Dubai discusses pricing inventory and the perception of your brand

The Impact of Revenue Management Practices on Customers' Attitudes and Behaviours

Rania El Haddad, University of Surrey, revenue management, hotel industry, marketing, distribution c…

Rania El Haddad, PhD Researcher at University of Surrey, discusses the implementation and practices of revenue management.

The Mobile Situation – Then, Now and the Future

dave hughes, bt wireless broadband, travel industry, mobile, broadband, wireless, wifi, wimax, 3g, h…

Dave Hughes, Director of BT Wireless Broadband discusses how the travel industry benefits from mobile.

Pricing Strategies - More an Art than a Science

rishikant singh, air india, pricing strategies, revenue management, profitability, pricing, aviation…

Rishikant Singh, AGM Revenue Management of Air India discusses how profitability should not be the only prism of pricing.

Pasado Presente Futuro

santiago huertas, iberostar, revenue management, e-distribution, distribución con partners, cliente…

Santiago Huertas, Ventas Online, Back Office Manager of Iberostar discute revenue management & e.distribution.

Corporate Travel Management in India Buyer Expectations & Value Drivers

gaurav sundaram, egencia, buyers, corporate travel management, india, buyers expectations, value dri…

Gaurav Sundaram, Country Director - India of Egencia discuss what buyers want.

The power to deliver all you have promised & profit more

Radoslaw Dutkowski, LOT, 60 destinations, Star Alliance, Boeing, Dreamliner, sales growth, XML, Airl…

Radoslaw Dutkowski, E-Commerce Manager at LOT Polish Airlines talks about delivering all you have promised and making an extra 20% revenue

Hotel Revenue Management and Pricing Middle East Conference 2008

Hotel revenue and pricing techniques to maximize bottom line, Hotel Revenue Management and Pricing M…

Revenue and pricing techniques that maximise hotel profit margins. Learn from:

Online distribution and marketing strategy

Rene Koinzack, Yekaterinburg, Perm, Nizhny Novgorod, Donetsk, Kiev, Minsk, Moscow, St. Petersburg, S…

Rene Koinzack, Marketing and Pricing Director for Russia and CIS, Lufthansa discussing online distribution & marketing strategies

Discover How to Improve Customer Experiences with Customised Communications

ken bott, ihg, loyalty programs, brands, frequent guests, e-statements, communications, widgets, poi…

Ken Bott, Director of Consumer Marketing and CRM of Intercontinental Hotels Group discusses loyalty programs supporting the brands.

Search and Location Based services

dimitrios buhalis, univerisity of bournemouth, etourism, trends, location based services, connectivi…

Dimitrios Buhalis, Professor of University of Bournemouth discusses emerging etourism trends.

How important it is to your customers?

Natasa Christodoulidou, California State University, California, travelers, Texas A & M university, …

Natasa Christodoulidou, Assistant Professor of Marketing at California State University, Dominguez Hills discusses the importance of knowing your customers

Social Media Strategy - Set the right goals, budget and resources and avoid the pitfalls - Paul Harrison, CEO, Carve Consulting - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Is CRM a Business Philosophy or a Technology System?

jerome touze, wayn.com, crm, customers, business philosophy, data analytics, crm strategy, data, rel…

Jerome Touze, Co-Founder & Co-CEO of WAYN.com says "CRM is not only understanding who your customers are – it is also understanding what they do".

Implement and manage a profitable loyalty program

Qatar Airways, Iain Webster, privilege club, globally, revenue, boost, programme, Improve, structure…

Iain Webster, Senior Manager of Customer Loyalty at Qatar Airways talks about implementing and managing a profitable loyalty program

Creating Advantage As The Crunch Bites Even Harder

Duncan Bramwell, Duncan Bramwell & Co., recession, RM, revenue management…

Duncan Bramwell, Managing Director of Duncan Bramwell & Co., discusses how to retain control of your distribution even in these times.

The pioneers innovation and inspiration from the brightest minds in travel, Presented at the Travel Distribution Summit Europe in 2010 by Bruce Poon Tip Gap Adventures

The pioneers innovation and inspiration from the brightest minds in travel, Presented at the Travel…

How do you show your green cred and make it pay

Roger Kemp, Engineering, Professor, Lancaster University, green cred, greenness, characteristic, act…

Roger Kemp, Professor of Engineering at Lancaster University discusses how you show your green cred

CRM Technologies and Distribution Strategy

jackie douglas, voyages hotels & resorts, customer segmentation, website, customer communication, cr…

Jackie Douglas, General Manager, Distribution and Pricing of Voyages Hotels & Resorts discusses why you should address customer segmentation issues and personalise the customer website experience.

Getting the balance right formulating a distribution strategy to maximise reach revenue and retention , Presented at the Travel Distribution Summit Europe in 2010 by Remy Merckx Expedia

Getting the balance right formulating a distribution strategy to maximise reach revenue and retenti…

Indirect vs direct: how to calculate the true cost of sale from your various distribution channels.

Understanding Today’s Online Traveler

online marketing, travel, 2008, traveller, big picture, key questions, successful, online travel ind…

Diane Clarkson, Travel Analyst for Jupiter Research talks about understanding today’s online traveller.

Developing a successful social content strategy

Adam Healey, VibeAgent, developing, successful, social content, online travel, innovation, up-and-co…

Adam Healey, CEO for VibeAgent talks about developing a successful social content strategy

Presentations and Panel: Actively Promote your Ancillary Products and Services at Every Opportunity, Ancillary Revenue & Partnerships Conference Session 7 - Nick Monaghan, Director of Distribution, Booking.com - Travel Distribution Summit Europe 2009

Nick Monaghan…

Customers online behaviours

Petar Panayatov, TravelStoreMaker.com, change, consumer behaviour, reluctance, online, Financial, Ma…

Petar Panayatov, Head of Marketing for TravelStoreMaker.com talks about the main drivers of change in consumer behaviour and what the main reasons for consumer reluctance to book online are

WEB 2.0: Choose the right path

Steven Taylor, WEB 2.0, Customers are in Control, social networks, RSS Feeds, Language & Segment Sit…

Steven Taylor, Senior Director for International SPG at Starwood Hotels & Resorts Worldwide discussing the use of Web 2.0

Converting online "Lookers" to "Bookers"

Mo Bulbrook, Cheapflights, Converting, Lookers to Bookers, purchase, immediate, browse, convert, av…

Mo Bulbrook, Head of International at Cheapflights talks about converting online "Lookers to Bookers"

Understand the importance of integrating local content into your online marketing strategy - Richard Verhoeff, Director e-Commerce, Center Parcs Europe - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Airline Distribution and Marketing Strategies

bjorn brandt, malev hungarian airlines, traditional airlines, online strategies, airline distributio…

Bjorn Brandt, International Sales Director of Malev Hungarian Airlines discusses how the traditional airlines develop their online strategies.

Carl Shepherd, Co Founder and Chief Strategy and Development Officer, HomeAway Inc will speak about Innovative and Highly Lucrative! Post-Recession Distribution Models

Carl Shepherd…

The travel industry is unique in being one of the most volatile, complex and yet potentially lucrative industries for those who can keep ahead of the curve. Innovation and entrepreneurial spirit continue to pave the way for growth and profitability, especially in the highly dynamic online space. Disruptive change can undercut successful business models or create exciting and highly lucrative new opportunities for those in the know. In this session we have gathered the most successful and innovative online pioneers to share the secrets of their success and predictions for the next phases in the evolution of online travel.

CCRM Bringing back the “WOW”

kate varini, betterrevenue.com, oxford brookes university, customer data, revenue management, pricin…

Kate Varini, betterrevenue.com, Senior Lecturer of Oxford Brookes University discusses how to align your customer data with your revenue management and pricing strategy.

Revenue And Pricing Strategies Conference, When should you be a price leader and when a price follower? - Horatiu Tudori, Revenue Management Professor, Ecole Hoteliere De Lausanne - Travel Distribution Summit Europe 2009

Horatiu Tudori…

Analyze Your Technical Needs and Manage Your Data Effectively

sandeep govil, wyndham hotel, data customer value, hotel, crm, customers, management company, brand …

Sandeep Govil, Director of Revenue Management and Science Analytics of Wyndham Hotel Group explains how to use data to improve customer value.

Online Travel Intermediaries: Creating Loyalty

Hugo Burge, Cheapflight.co.uk, loyalty trade, CRM, reward points, travel, marketing, sales…

Hugo Burge, Vice Chairman and Head of International at Cheapflights.co.uk, discusses the tools of the loyalty trade.

Spotlight on Trip Planning Tools: What Role do They Play in the Customer Buying Cycle? John Peters, CEO, Tripology - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

User Generated Content: It’s More Than Media

gregg brockway, tripit, user content, online travel, social sharing, tripadvisor, e-ticket, email, o…

Gregg Brockway, Co-Founder & President of TripIt discusses two types of user content.

Affiliate Marketing and Travel

Matt Bateman, Success, affiliate, network, Car Rental, airlines, network marketing, technology, word…

Matt Bateman, COO of Viva9 Talks about affiliate marketing and travel

Social networks & travel

Sam Shank, travel, networks, SideStep, TravelPost.com, Social Networks, Travel, Research, Planning, …

Sam Shank, Vice President and General Manager of TravelPost.com at SideStep discusses social networks & travel

CRM in our changing world

Matt Tusan, RightNow Technologies, CRM, Vertical Programs, EMEA, worldwide, Control, convenience, ch…

Matt Tusan, VP of EMEA Vertical Programs at RightNow Technologies discusses how CRM is evolving into customer experience management

Distribution Channel

tsutsumi mitsumasa, ihg ana hotels group, distribution marketing, distribution channels, internation…

Tsutsumi Mitsumasa, Manager, Distribution Marketing Japan of IHG ANA Hotels Group Japan discusses distribution marketing.

How user-friendly is your Web site?

friendliness, Gareth Gaston, Octopus Travel, website, OctopusTravel.com, Orbitz, Gullivers, GTA, Cas…

Gareth Gaston, Managing director for Octopus Travel discusses a websites "user-friendliness"

Managing for Profit in a Crisis

Chethan Sharma, Simon Kucher, profits, pricing, marketing and strategy consulting firm, pricing cons…

Chethan Sharma, Director at Simon Kucher, explains why profits and pricing discipline go hand-in-hand.

Emerging Markets: China

Soren Langelund, ITO, tourism, China, marketing, travel, online, Chinese consumer, internet usage, e…

Soren Langelund, Partner at ITO, discusses understanding what barriers there are to entering the online Chinese travel market and how to go about doing it.

How significant is central & eastern Europe

Gunnar Möller, Germanwings, Marketing, strategy, Sales, success, growth, Value, attitude, Reliabili…

Gunnar Möller, Senior Manager for International Marketing at Germanwings discusses how significant central & eastern Europe is from the point of view of Germanwings

Pricing Strategies dynamic pricing discounts promotions and parity , Presented at the Travel Distribution Summit Europe in 2010 by Duncan Bramwell Duncan Bramwell and Co

Pricing Strategies dynamic pricing discounts promotions and parity , Presented at the Travel Distri…

How do you differentiate between a marketing campaign and a price promotion? Is it possible to offer �crazy� prices without damaging your brand and rate integrity? How do you discount successfully? Understand how to package offers and discounts according to the channel and the demand The pros and cons of dynamic pricing � how do you get the right balance between price integrity and revenue maximisation? With price transparency at an all time high, how do you maintain control? Will we see a growing trend in �name your own price� and opaque pricing models? Competitor pricing analysis and integration - how can you use technology to gain a greater understanding of competitor prices? Will it pay to put your competition�s pricing at the heart of your revenue and channel management strategy? What can travel companies learn from the pricing strategies used in other industries such as retail and advertising?

Cash in on Merchandising and Ancillary Revenues

Q&A SESSION…

Amid the chaos of last year, ancillary revenue was thrust into the limelight as an effective and highly lucrative strategy for companies suffering declining revenues and demand for core products. With the Airline industry now set to generate $58bn from ancillary products and services this year, the ability to up-sell ancillary goods represents an enormous opportunity to turn profit at each stage of the travel consumption cycle - not forgetting the benefits gained by increased customer satisfaction, retention and loyalty.

Entering Emerging Markets with Brand, Technology or Both.

Marcus Nyman, Travellab, Travelstart Nordic, B2B, Trip Trap, Xstart, Meta Search, Internet booking e…

Marcus Nyman, CEO at Travellab, explains what unique asset(s) inside a company will support success in an emerging market entry.

Defining Brand Promise

Kimpton Hotels, Steve Pinetti, marketing, sales, brand, CRM, tourism, hotels, restaurants…

Steve Pinetti, Senior Vice President Sales & Marketing at Kimpton Hotels, explains why one brand does not fit all customers.

Twitter and the Rise of Micro-blogging - What Are the Implications for your Travel Business? - Tom Romary, CEO, Yapta.com - Social Media for Travel Strategies USA 2010

Twitter and the Rise of Micro-blogging - What Are the Implications for your Travel Business? - Tom R…

The event consisted of the following speakers and covered the following

Revenue Management Culture Integration - Travel Distribution summit Asia 2010 - Simon Pearson, Vice President, Marketing & Business Development, Marco Polo Hotels

Revenue Management Culture Integration - Travel Distribution summit Asia 2010 - Simon Pearson, Vice …

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Online Payment Initiatives

Maxim Morozov, UCS, online payments, travel…

Maxim Morozov at UCS, discusses online payments.

Understand the importance of integrating local content into your online marketing strategy - Jared Salter, Founder, Joobili - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Redefining Travel Experience with Mobile Solutions

peeter kivestu, teredata, global travel solutions, mobile, travel, travel experience, industry, reve…

Peeter Kivestu, Sr. Industry Consultant of Global Travel Solutions, Teredata Corporation discusses mobile execution in travel.

Case studies - Travel industry initiatives in mobile that are making money, Presented at the Travel Distribution Summit Europe in 2010 by Bill Keen Intercontinental Hotels Group

Case studies - Travel industry initiatives in mobile that are making money, Presented at the Travel …

What has IHG learnt from their various experiments into mobile? With the number of mobile web bookings exploding for IHG, how are they positioning for growth within the mobile channel? How do you accommodate the complex landscape when you have multiple brands and almost 4,000 hotels and in nearly 100 countries? Where has IHG experimented and how has that factored into their roadmap?

Social Media Strategies for Travel

Kristen Celko, STA Travel, travel, social networking, social media, networking community, brand grou…

Kristen Celko, VP Marketing at STA Travel, discusses whether you should concentrate on your own social networking community or whether you should partner with generic social networking sites.

Adapt & Update Your Revenue Management & Pricing Strategy to Profit in the Current Economic Climate, Sharon Duffy, VP Revenue Management, Hilton Hotels Corporation - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Learn How to Intelligently Prepare for Maximum Growth in a Transformed Market

Q&A SESSION…

Last year's economic crisis forced radical shifts in the way travel was distributed in a distressed market, but with recovery on the horizon every travel company must once again anticipate and adapt to capitalize on market changes or risk losing ground to savvy competitors. Hear expert insights, in-depth analysis and essential strategic advice from the leading brands in the industry today.

Website content for consumer stickiness and sales

Tim ONeil, Social, media, online, marketing, website, facebook, social, cost-effective, STA travel, …

Tim ONeil, the Managing Director of Reactive talks about website content for consumer stickiness and sales

A Changed Audience - Your customer\'s travel purchasing behaviour is changing. What are you doing to adapt your marketing strategy? Ghislain D\'Auvigny, Commercial Director, Pierre et Vacances Group Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Harder Working Marketing - Maximize ROI on a Limited Budget- Pannel Debate - Travel Distribution Summit Asia 2010 - Steve Sherlock, Managing Director, Oodles.com - Barbara Pezzi , Director, Webmarketing, Swissotel at Fairmont Raffles Hotel Brand- Brad Gur

Harder Working Marketing - Maximize ROI on a Limited Budget- Pannel Debate - Travel Distribution Sum…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Integrated Sales and Marketing Strategies

aliana ho, venetian macau, integrated sales, marketing strategy, visitors, markets, hotel supply sit…

Aliana Ho, SVP Destination Marketing of Venetian Macau discusses the hotel supply situation.

Simplicity or Complexity?

Henrique Henriques, revenue management, Hoteis Real, Real Hotels Group, e-cooking, hotels, restauran…

Henrique Henriques, Director of e-Commerce and Revenue Management at Hoteis Real, discusses how the future will be in the industry.

Melissa Skluzacek, Director - Pricing & Revenue Management, Midwest Airlines speaks about how to Learn Best Practice Discounting to Sustain Rate Integrity

Melissa Skluzacek…

* What are the proposed discounting best practices for 2010 and onwards? Hear from our top execs on how they plan to move forward

The ‘Wildcard’ presentation

"Jitendra Jain, Virtual Tourism, Holograms, Robotics, Space Flight, Popular, People Express, America…

Jitendra Jain, eCommerce Manager for Starwood Hotels and Resorts does a presentation on the "wildcard"

Opening Keynote: Capitalize on Consumer Trends and Travel Technology -Vince Sollitto, VP Corporate Communications, Yelp.com

Vince Sollitto…

The argument in favor of customer centricity can hardly be disputed, not least because ours is an industry that is reliant above all upon on effectiveness of interacting with consumers. And yet when economic conditions turned sour, many panicked and did nothing whilst our consumers continued to evolve. As mobile and social media channels continue to grow and exert enormous influence, it has never been more vital to re-align your strategic direction and re-engage travel consumers for a reversal in economic fortunes.

Marketing 2.0 Innovar Escuchando Al Cliente

albert barra, hoteljuice, prodestinos, medios sociales , comercialización hotelera, Al Cliente, al …

Albert Barra, CEO, HotelJuice / proDestinos discute utilizando los nuevos medios sociales para la promoción y comercialización hotelera.

Mobile in Travel - What is the Hype All About? Tim Gunstone, Managing Director, EyeforTravel - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

In a World of User-Generated Content

james sundram, lonely planet, trends, asia, user-generated content, web 2.0, web, users, online, eur…

James Sundram, Sales & Marketing Director Asia of Lonely Planet discusses the trends in Asia.

Use Email marketing and RSS feeds to stay connected with existing customers

Marco Lopez, Farecast, mlopez@farecast.com, payoff, Create, matrix, searched, purchased, awaiting de…

Travel distribution in the emerging markets

Amy Scarth, EyeforTravel, research, APAC, India, Growth, Internet, e-travellers, broadband, Brazil, …

Amy Scarth, Head of Research for EyeforTravel Research discusses travel distribution in the emerging markets

Increase Profits by Optimizing the Synergy Between Distribution & Revenue Management, Chinmai Sharma, VP Revenue Management, Wyndham Group - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Experience matters when it comes to online marketing

Jurgen Seiler, Expedia, experience, online marketing, country, market specific, online, booking, loo…

Jurgen Seiler, General manager of marketing for Expedia explains how important experience is when it comes to online marketing

Social Search Marketing Strategy

krista pappas, farecast, social computing, travel search, airfare, websites, hotel, consumers, socia…

Krista Pappas, VP Business Development of Farecast explains how we leverage and benefit from social

CRM & Revenue Management in NH Hoteles

NH Hoteles, Frank Komen, CRM, PMS, RM, revenue management, NH World Card, marketing, travel, loyalty…

Frank Komen, City Revenue Manager at NH Hoteles Amsterdam, explains why CRM quality is so important.

What Does CRM Mean to You

james gaskell, stella travel group, customers, markets, brand position, distribution strategy, crm …

James Gaskell, General Manager Online of Stella Travel Group discusses customers, markets and brand position.

Expert Advice on Setting the Right Prices for the Right Customer at the Right Time: Should You Respond to the Elasticity of Demand by Reducing Prices? Matt Busch, Director of Pricing Strategy, InterContinental Hotels Group - Travel Distribution Summit USA

Matt Busch…

Evolution of Revenue Management: Where Have We Been and Where are We Going? Scott Nason, VP Revenue Management, American Airlines - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Jake Stein, Strategic Accounts Director, Expedia speaks about how to Learn Best Practice Discounting to Sustain Rate Integrity

Jake Stein…

* What are the proposed discounting best practices for 2010 and onwards? Hear from our top execs on how they plan to move forward

How to Analyze Your Technical Needs and Manage Your Data Effectively

gregory hopkins, libra ondemand, management tool, customer, relationship, data, point of contact, co…

Gregory Hopkins, Co-founder & CEO of Libra OnDemand tells us how CRM is a management tool.

Max Starkov, Chief eBusiness Strategist, Hospitality eBusiness Strategies will speak about The New Age - Mobile Strategies and Opportunities in Travel

Max Starkov…

Regardless of what sector or industry you belong to, the fact remains that the enfant terrible of travel is here to stay and the influence that mobile technology has in shaping our industry and its travel consumers is proving enormous. After years of false predictions and hype, it seems that mobile has finally crossed over into the mainstream and is becoming as vital to online travel as the advent of the web.

Web-based Content & New Marketing Technologies

Web-based content, marketing technologies, ROI, search, SEO, search engine optimisation, social netw…

Chris Warrick, Managing Director of Multimap Australasia, shows you how to tailor content to suit your customer's needs.

Loyalty and CRM Strategy

Jill Noblett, Loyalty, Marketing, Wyndham Hotels, Worldwide, hotels, economy, brands, organization, …

Jill Noblett, SVP of Loyalty Marketing at Wyndham Hotels Worldwide discussing loyalty and CRM strategy

Revenue Management discussed for Independent Hotels, Executive Residences and Apartments

Richard G. Haddad, Hotels, Vision, Vision Hotels, Residences, Apartments, Challenges, Distribution, …

Richard Haddad, General Manager for Vision Hotels Management talks about revenue management

Por qué métodos de marketing y venta optan las aerolíneas tradicionales y de bajo costo para esta región

Iberia, Aeropolitic, Valdecasas, Garcia, Pimentel, Antonio, Webjet, Bra, Ocean Air, Volar, Interjet,…

Antonio Pimentel García Valdecasas, VP of Aeropolitic Affairs at Iberia

Web content

Mark Schroeder, Home&Abroad.com, content, targeting, emotional, delivered, sensitive, intelligence, …

Mark Schroeder, CEO of Home&Abroad.com discusses web content & ROI

Internet Marketing and Social Media Strategies for Hotels

anil aggarwal, milestone internet marketing, media budget, industries, social media strategy, intern…

Anil Aggarwal, CEO of Milestone Internet Marketing discusses media budget across all industries.

The Future of Online Travel Distribution

Vladislav Kostyukovski, Thomas Cook, online, offline, online travel, travel distribution, online tra…

Vladislav Kostyukovski of Thomas Cook, discusses online vs offline.

Navigating in Heavy Winds!

Cyril Ranque, Partner Services Group, Asia Pacific, APAC, travel industry, travel, Expedia, hotels, …

Cyril Ranque, VP of Partner Services Group Asia Pacific, explains what’s changing in the APAC travel industry.

Integrating automated distribution, pricing and revenue management

Steven Pinchuk, Harrahs, Entertainment, Opportunities, availability, Automate, Real time, Internet, …

Steven Pinchuk, VP of Revenue Management at Harrahs Entertainment discusses integrating automated distribution, pricing and revenue management

Attracting and Converting Traffic

jonathan kirsten, thinkingfish, searchers, wexas, traveller, travel products, channels, market place…

Jonathan Kirsten, Projects Manager of thinkingfish discusses how to get seen in the world of canny sophisticated searchers.

Understand the importance of integrating local content into your online marketing strategy - Ines Verburgh, E-commerce Distribution Manager, VisitBritain - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Travel Distribution Summit India 2010 -access to presentations

Travel 3.0 (2009) - The Low Cost Explosion

Beatrice Tarka, Mobissimo, travel, search engine, OTA, online travel agency, Air search, Hotel searc…

Beatrice Tarka, CEO of Mobissimo, discusses travel search engines.

Time for a New CRM Strategy

Sotiris Damianos, Hotelopia, CRM Model, ecommerce, social networking, blogroll, marketing, travel, s…

Sotiris Damianos, Sales & Marketing Director at Hotelopia, discusses challenging the CRM Model.

Les activitésdu groupe

Pierre Alzon, Lastminute.com, sabre, Cruise Lines, Car Rental, Agencies, HotelsS, Airlines, multican…

Pierre Alzon, directeur général de Lastminute.com discute Les activitésdu Groupe

Getting the balance right formulating a distribution strategy to maximise reach revenue and retention , Presented at the Travel Distribution Summit Europe in 2010 by Neil Corr Whitbread Hotels and Resorts

Getting the balance right formulating a distribution strategy to maximise reach revenue and retenti…

Indirect vs direct: how to calculate the true cost of sale from your various distribution channels.

The Disparity of Parity, Travel Distribution summit Asia 2010 - Rahul Pandit, VP Operations, The Lemon Tree Hotel Group

The Disparity of Parity, Travel Distribution summit Asia 2010 - Rahul Pandit, VP Operations, The Lem…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Indirect vs. Direct Distribution

andrew rubinacci, intercontinental hotels group, distribution marketing, indirect, direct, distribut…

Andrew Rubinacci, VP Distribution Marketing of InterConinental Hotels Group discusses the battle of indirect vs. direct distribution.

Is search as we know it today still evolving?

Richard Noon, Webjet, Opportunity, Flights, Pricing, KW, Hotel, Investment, Click Thru Rate, Cost pe…

Richard Noon, CEO at Webjet discussing online searching and how its evolution

Bringing sales & revenue management together

Elizabeth Cambra, Outrigger Hotels, Resorts, Support, Streamline, Confidence, Benchmarking, Language…

Elizabeth Cambra, Corporate Director of Revenue Optimization at Outrigger Hotels and Resorts talks about bringing sales & revenue management together

The Holistic Approach: How Do You Deliver a Consistent Message Across all Your Channels, Maximize Sales and Cut Costs? Paula Twidale, EVP, Collette Vacations - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Travel Search

Ivan Sevostianov, Webprojects, search optimisation, search, travel, travel search, online booking, s…

Ivan Sevostianov of Webprojects, discusses search optimisation and travel search techniques.

The Distribution Landscape: Who\'s Running the Show Now - Suppliers or OTAs? Ashwin Kamlani, CEO, AboutAnywhere.com - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Competing On Price To Stimulate Demand

puneet mahindroo, taj hotels, resorts and palaces, price, stimulate demand, revenue management, glob…

Puneet Mahindroo, Corporate Director of Revenue Management & Global Distribution of Taj Hotels, Resorts & Palaces discusses customer buying behaviour.

The Power of the Crowd

Nathan Clapton, TripAdvisor, travel community, technology company, Flight MetaSearch, hoteliers, tou…

Nathan Clapton, Senior Director Brand Distribution at TripAdvisor, explains how to learn what your customers really think and put it to work for you.

More bang for your search bucks

Geraldine Calpin, Hilton International, bang, bucks, Hilton Hotels, Organic, healthy, risk, Review, …

Geraldine Calpin, Vice President of Brand Websites at Hilton International discusses how to get more value out of your online presence

The New Age - Mobile Strategies and Opportunities in Travel

Q&A SESSION…

Regardless of what sector or industry you belong to, the fact remains that the enfant terrible of travel is here to stay and the influence that mobile technology has in shaping our industry and its travel consumers is proving enormous. After years of false predictions and hype, it seems that mobile has finally crossed over into the mainstream and is becoming as vital to online travel as the advent of the web.

Innovations in Search: How is Online Travel Evolving to Meet the Demands of Increasingly Sophisticated Web Users? Anne Payne, CEO, BeDynamic - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Consumer-Centric revenue management strategy to boost revenue

Dan Martin, Channel Islands, British Airways, holidays, hotels, Airlines, rewards, leisure, travel, …

Dan Martin, Head of Customer Insight at Airmiles discusses Consumer-Centric revenue management strategies to boost revenue

There is Life After Zero Commission

barry bergmann, sales, united airlines, japan, airline distribution, marketing strategies, commissio…

Barry Bergmann, Director Sales - Japan of United Airlines discusses airline distribution and marketing strategies.

Mobile Growth and the Internet

adam winterflood, mobile trials, mobile travel, mobile growth, internet, email address, internet acc…

Adam Winterflood, Founder of Mobile Trials discusses the mobile travel sector.

Motivación y beneficios de una Alianza

Roque Palacios, Sky Airline, K L M, Air France, Lálianxa, Estratégica, competitividad, Tipos, SKY …

Roque Palacios, International Alliances Manager for Sky Airline

What are the Best Ways to Forecast in an Economic Downturn?

Wilhelm Weber, WorldHotels, revenue forecasting, RMS, revenue management, hotel, accommodation, book…

Wilhelm Weber, Director Performance & Revenue Optimisation at WorldHotels, asks whether you are finding that all forecasting tools are failing or have

Travel Distribution Summit Asia 2009

Online success in challenging environments, Cyril Ranque, VP Partner Services Group APAC, Expedia, O…

Low cost, high reward distribution and sales strategies. Learn from:

Managing the Opportunities and Challenges of Unbundling, Ancillary Revenue And Partnerships Conference - Henriette Thilert, Head of Ancillary Revenue, Aer Lingus - Travel Distribution Summit Europe 2009

Henriette Thilert…

Social Media Strategy - Set the Right Vision, KPIs and Strategy for Your Business - and Make it Happen - Del Ross, VP Sales & Marketing, InterContinental Hotel Group Social Media for Travel Strategies USA 2010

Social Media Strategy - Set the Right Vision, KPIs and Strategy for Your Business - and Make it Happ…

The event consisted of the following speakers and covered the following

Get Funded: Travel - Grand Final - Online Travel Strategies Conference - Tamas Gabor, Joobili - Travel Distribution Summit Europe 2009

Tamas Gabor…

Adapt & Update Your Revenue Management & Pricing Strategy to Profit in the Current Economic Climate, Dr. Peter Belobaba, Principal Research Scientist, Massachusetts Institute of Technology (MIT) - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Combine Your SEO Strategy With Your SMO - Social Media Optimization

Q&A SESSION…

With increasing real time input in Google and Bing, what does the real-time web mean for social media and search? How can you embrace micro blogging and reap the SEO benefits?

Aligning Revenue Management and Pricing Strategy with your customer data

Tim Coleman, MGM, Grand, Resorts, Introduction, Intersection, CRM, RM, Answers, MGM MIRAGE, Casino, …

Tim Coleman, VP of Revenue Management at MGM Grand Resorts discusses aligning Revenue Management and pricing strategy with your customer data

Feeding Customer Data Into Your CRM Initiatives

francesca ecsery, cheapflights, customer data, website, emails, worldwide, email response rate, cust…

Francesca Ecsery , General Manager UK of Cheapflights discusses how capturing customer data from your website be used to improve relevancy.

Online Marketing Strategies for Travel USA 2009

Moderator: Susan Black, President, Susan Black Associates, Smart Marketing: How Can You Make Your Ma…

Upgrade your online marketing toolkit to optimize sales in a Web 2.0 environment. Learn from:

Airline Distribution Online

Mariya Yurchenko, British Airways, BA, e-ticket, airline distribution, online bookings, online reser…

Mariya Yurchenko of British Airways Russia, discusses BA e-ticketing.

Customer-Centric RM & Pricing: Why it Pays You to Target Specific Customer Segments & Nurture Loyalty: Tammy Farley, Principal, The Rainmaker Group - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Total revenue management in practice - Linking top line RM/pricing strategies to bottom-line profits, Presented at the Travel Distribution Summit Europe in 2010 by Louis Du Plessis Virgin Atlantic

Total revenue management in practice - Linking top line RM/pricing strategies to bottom-line profits…

The era has ended when revenue management stands alone as a tactical approach to inventory management. With the right technological and management support, forward thinking travel companies are integrating revenue management into all aspects of their businesses, from marketing, to sales to operations. Smart companies are using revenue management to consider total revenue contributions, including ancillary revenues, to maximize spend per customer and focus on the most lucrative ones!

Creating a successful RM culture

Jorunn Svidal, Thon Hotels, Director, RM Thon Hotels, Thon Hotels, Olav Thon Group, Olav Thon, Norwa…

Jorunn Svidal, Director Of Revenue Management at Thon Hotels talking about creating a successful RM culture

Maximising your visibility online, Presented at the Travel Distribution Summit Europe in 2010 by Arnaud Bertrand HouseTrip

Maximising your visibility online, Presented at the Travel Distribution Summit Europe in 2010 by Ar…

Successfully targeting your audience: a guide to increasing your brand awareness onlineAs an increasing number of consumers head online for the best deals, brands need to get savvy in order to cut through the competition. Effective targeting can have a huge impact on the success of your online advertising campaigns, but do you really understand how and why different types of targeting work?

The Distribution Landscape: Who\'s Running the Show Now - Suppliers or OTAs? Melanie Ryan, Sr. Director, Global Strategic Accounts, Orbitz Worldwide & HEDNA President - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Comment assurer que vos clients visitent votre site avant celui de vos concurrents

Frederic Hernandez, Location Vacances Express, CONCURRENTS, recherche, METIER, ETHIQUE, EXHAUSTIVITE…

Frédéric Hernandez, PDG de Location Vacances Express parle de commentaire assureur que vos clients visitent votre site avant Celui de vos Concurrents

Channel Harmony

Meraj Huda, Forumline Consulting, marketing campaigns, channels, travel, tourism, IT, telecommunicat…

Meraj Huda, Founder & Principal Consultant at Forumline Consulting, discusses complimentary marketing campaigns across new channels.

Defining A Social Media Strategy

savio barretto, google india, social media strategy, social networking sites, scope, opportunity, ma…

Savio W Barretto, Marketing Manager of Google India discusses the rule of scrap.

Smart Marketing

Jim Hobbs, CheapCaribbean.com, Marketing, budgets, Lowest Price, Niche Tools, Display Media, market …

Jim Hobbs, President/Founder of CheapCaribbean.com discusses how you can make your marketing budgets work even harder.

How Social Networking Brings the Personal to Sharing Travel Experiences

ashley randall, tripadvisor, social networking, travel, trip, social media, travel website, traveler…

Ashley Randall, Senior Product Manager of TripAdvisor discusses how to stand out in the crowd.

Integration of revenue management and pricing across all your distribution channels will drive profits up while reducing costs

Puneet Mahindroo, Taj Hotels, Palaces, benchmark, manufacturer, computer, Corporate Travel, requirem…

Puneet Mahindroo, Director of Revenue Management at Taj Hotels and Palaces talks about integration of revenue management and pricing across all your distribution channels will drive profits up while reducing costs

Future Opportunities in Technology for the Car Rental Industry

nick johnston, hertz, sales, marketing, opportunities, technology, car rental, industry, customers, …

Nick Johnston, Programme Manager - Sales and Marketing of Hertz discusses what key opportunities and issues for distribution technology in the car rental industry.

The Sound of the Crowd

nathan clapton, tripadvisor, customer, guest reviews, hotels, game reserves, reviews, guest feedback…

Nathan Clapton, Senior Director of Brand Distribution of TripAdvisor discusses what the customer really wants and how to make it work for you.

CRM, Branding and Loyalty Programs

john banta, sheraton miyako hotel, crm, branding, loyalty program, software product, customer focuse…

John Banta, Managing Director and General Manager of Sheraton Miyako Hotel Tokyo discusses the keys to successfully implementing CRM.

How to Hire Motivate & Retain the Best Sales People, Presented at the Travel Distribution Summit Europe in 2010 by Markus Schreyer Germany ArabellaStarwood Hotels and Resorts

How to Hire Motivate & Retain the Best Sales People, Presented at the Travel Distribution Summit Eur…

Is it possible to identify the ideal moment to raise incentives before your top sales people are poached? How do you create realistic targets for your sales people in uncertain times? How do you find, recruit and keep the best? Key tips to discover, develop and nurture sales maestros and experts. And should you hire from inside or outside the industry? What will motivate your best sales people to work as part of a team while still producing outstanding individual performances?

Affiliate Marketing- Why Travel?

relationship building, customer ID, successful, Management, Strong brands, Technology, Word of mouth…

Jennifer Jurick, Director of Affiliate Relations for Hotels.com discussing online marketing

Mobile & Trip Planning, Where’s It Going?

Josh Steinitz, nileguide, opportunities, trip planning, travel tips, expert recommendations, sellin…

Josh Steinitz, CEO of NileGuide discusses the expanding opportunities for user generated content.

Superior Customer Service

tang lan, ctrip, customer service, service declaration, marketing, china travel trends, innovation, …

Tang Lan, VP of Marketing of Ctrip discusses the service declaration.

The Future Of Travel Commerce - Which Players And Business Models Will Define The Travel Buying Experience In 2009 And Beyond? Keynote Strategy Debate - Sandra Leonhard, Director Web Strategy and Business Development, TUI Travel - Travel Distribution Summ

Sandra Leonhard…

Gregg Truman, VP Marketing, South African Airways talks about how to Analyze Key New Trends in US Travel Consumer Behavior - Online Marketing Strategies USA 2010 -

Gregg Truman, VP Marketing, South African Airways talks about how to Analyze Key New Trends in US Tr…

The downturn has had a considerable impact not only on revenues but on the behavior of travel consumers. This shift in consumer behavior is also being strongly influenced by new technological developments - altering customer expectations of your brand forever. What are you doing to ensure you are targeting consumers in the most effective way with the product they want? Get key insight on US travel consumer trends including trends in:- Package holidays Short staysFrequency of travelComparison sites, OTA's, social media tools - Where do consumers look for a bargain?Mobile technology - how ready are US consumers for mobile and how do they wish to interact?

Travel Distribution Summit Europe 2010 - Access the Conference slides

Access slides from over 100 speakers, from the biggest annual meeting of the online travel, pricing and distribution experts

How to market enviromentally friendly

Stephen Attenborough, Virgin Galactic, Virgin Trains, oil, climate change, future, carbon, efficient…

Stephen Attenborough, Commercial Director of Virgin Galactic discusses how to market the environmentally friendly idea

Forecasting Under Uncertainty - or How to Escape Tunnel View

Joerg Esser, Thomas Cook, forecasting, tunnels, historical data, tour operator, travel…

Joerg Esser, Head Yield Management & Business Development at Thomas Cook, discusses “Uncertainty” – Lack of insight or true unknown?

Drive Traffic to Your Site with a Comprehensive Social Search Marketing Strategy

mark starkov, hospitality ebusiness strategies, social media, search engines, internet marketing, di…

Mark Starkov, President & CEO of Hospitality eBusiness Strategies discusses social media vs search engines.

Social Media: Discover The Latest Trends for Measurement and Response, Presented at the Travel Distribution Summit Europe in 2010 by Barbara Pezzi Fairmont Raffles Hotels

Social Media: Discover The Latest Trends for Measurement and Response, Presented at the Travel Distr…

So now we've covered engagement and brand recognition, how do you calculate the success or failure of a social media campaign?

Improving the Online Experience for Your Customers

john lambe, openjaw, opentravel, selling online, revenue, flights, calenders, dynamic packages, cach…

John Lambe, CTO of Openjaw Technologies and Vice-Chairman of the OpenTravel Board of Directors discusses selling online and the four things to consider.

The Future of Revenue Management Revenue And Pricing Strategies Conference - James Bain, Head of Revenue Management, Cross Country Trains (Arriva) - Travel Distribution Summit Europe 2009

James Bain…

Online Sales and Distribution - Best Practice Strategies to Grow Your Brand & Steal Market Share -Anthony Volpe, Director Brand, Offline Marketing & Retailing/Promotions, Travelocity

Anthony Volpe…

Despite the tremendous growth of social media, trip planning websites and 3rd party distributors, your travel website remains the most cost-effective channel to sell travel and promote long term brand loyalty. Discover the latest digital tools and techniques to maximize direct traffic, increase brand visibility and convert elusive lookers into loyal bookers.

Online Payment Technologies

Georgy Gorshkov, VTB24, BTB24, online payment, travel…

Georgy Gorshkov of BTB24, discusses the implementation of online payment technologies into your business and how it will impact sales.

América Latina e o Novo Cenário Mundial

Douglas Simoes, Country, Manager, Worldspan, resultados, Windows, UNIX, Linux, IBM, Air Transport Wo…

Douglas Simoes Country Manager of Worldspan

Direct vs. Indirect distribution

Tomasz Moroz, Travelplanet, competition, OTA, CEE, Google, Search Engines, danger, lower prices, Avo…

Tomasz Moroz, President of Travelplanet talking about direct vs. indirect distribution and the impact is the internet having on the traditional intermediary distribution model

ESSENTIAL STRATEGIC ADVICE FROM THE POWERHOUSES OF TRAVEL, ALL THE VIDEO SESSIONS FROM THE TRAVEL DISTRIBUTION SUMMIT EUROPE 2010

Innovation and inspiration from the brightest minds in travel looking at social media, customer tech and trends - and how your customers interact with you through and beyond 2010?Access all the video and slides from the Travel Distribution Summit Europe 2010 keynote debates and the Social media and travel conference.

Hear Forecasts and Predictions From Industry Leaders for the Year Ahead - Tom Bacon, Industry Consultant & Former VP Revenue Management, Frontier Airlines

Tom Bacon…

The past twelve months has seen extraordinary change on account of global economic difficulty. In this opening session, we ask the industry forerunners to tell us what to expect for the future in the Revenue Management field:

Growing & Maintaining Community - beyond the shiny stuff

Venessa Paech, Lonely Planet, brand, traffic & attention, commercial models, reward, share risk, new…

Venessa Paech, Community Manager for Lonely Planet discusses growing & maintaining a community

Airlines, GDSs & Ancillary Revenue, Kyle Moore, VP Air and Ground Content and Shopping, Sabre Travel Network - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

The pioneers innovation and inspiration from the brightest minds in travel, Presented at the Travel Distribution Summit Europe in 2010 by Brian Barth SideStep

The pioneers innovation and inspiration from the brightest minds in travel, Presented at the Travel…

La distribucion de viajes en Espana

leonardo llorente, barcelo viajes, la distribucion, espana, precio, la toma de decisiones, Vendedore…

Leonardo Llorente, Director eCommerce of Barceló Viajes discute el precio.

eCRM strategy in travel & hospitality

Max Starkov, Hospitality, e-Business, Strategies, Voice, Users, Reservations, CRS, Brand, Major, tec…

Max Starkov, President & CEO of Hospitality e-Business Strategies discusses how to optimize your CRM strategy and retain customers

Buying Process and Channel Pathways

Frank Zehle, marketing, Marriott, buying process, channel pathways, hotel search, e-strategy, online…

Frank Zehle, VP Brand Marketing Continental Europe at Marriott International, discusses the key steps and touchpoints to the buying process.

Evolution and Innovation in Airline Distribution

david gross, sabre, airline, multi-channel, distribution, online, global, trips, website, airline ti…

David Gross, SVP Global Airline Distribution of Sabre discusses the value of multi-channel distribution.

Opening Keynote: Capitalize on Consumer Trends and Travel Technology - John Henderson, VP Sales & Advertising, TripAdvisor

John Henderson…

The argument in favor of customer centricity can hardly be disputed, not least because ours is an industry that is reliant above all upon on effectiveness of interacting with consumers. And yet when economic conditions turned sour, many panicked and did nothing whilst our consumers continued to evolve. As mobile and social media channels continue to grow and exert enormous influence, it has never been more vital to re-align your strategic direction and re-engage travel consumers for a reversal in economic fortunes.

Social Online Marketing and User-Generated Content in Russia

Stephan Bosman, Zoover International, Zoover, social online marketing, Russia, UGC user-generated co…

Stephan Bosman of Zoover International, discusses the future of social on-line marketing in Russia.

The state of online travel in China

Roy Graff, ChinaContact, China, Mandarin, E-commerce, Gullivers Travel Associates, Octopustravel.com…

Roy Graff, Managing Director of ChinaContact discusses the state of online travel in China

Making your marketing budget work harder - Ensure the greatest ROI on your marketing spend - Niki van Wijk, VP e-Commerce, transavia - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

El travel 2.0 en España y su futuro

raul jimenez, minumbe.com, problemas, usuarios, travel 2.0, espana, futuro, destino, información, c…

Raúl Jiménez, Socio Fundador y Director General, minumbe.com discute Los problemas de los usuarios.

What is the online consumer looking for

Christine Arnholt, Carnival, Cruise, Lines, Consumers, brand, control, Procter & Gamble Company, Lis…

Christine Arnholt, VP of Marketing Services at Carnival Cruise Lines discusses the changes in consumers wants

Online Sales and Distribution - Best Practice Strategies to Grow Your Brand & Steal Market Share - Edward Perry, Senior Director of E-Commerce, WORLDHOTELS

Edward Perry…

Despite the tremendous growth of social media, trip planning websites and 3rd party distributors, your travel website remains the most cost-effective channel to sell travel and promote long term brand loyalty. Discover the latest digital tools and techniques to maximize direct traffic, increase brand visibility and convert elusive lookers into loyal bookers.

John Peters, VP/GM Digital Strategy & Travel, Rand McNally and Founder of Tripology will speak about how to Capitalize on the Exploding App Economy

John Peters…

Undeniably one of the most rapidly growing markets in the U.S, the global mobile app market is currently worth $4.66bn (Wired) and will be worth over $25B by 2014, overtaking both the desktop software and music download industries. In the U.S the smartphone adoption rate stands at 76% and over half of consumers have used their phone for travel related purposes - the opportunity for growth is truly enormous. How should you prepare?

The Value of Third Party Distribution

Henrik Imoff, Sixt Autovermietung, Sixt, car rental, revenue management, third party distribution, e…

Henrik Imoff, Head of Yield Management & Pricing at Sixt Autovermietung, discusses Car Rental Revenue Management.

Debate - Driving results from your social media initiatives - What\'s the likely ROI? - Malte Siewert, MD, Trivago - Ania Smith, Head of Business Development, Eastern Europe, Expedia - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Expert Insight on Crucial Distribution Trends, Glenn Fogel, EVP Corporate Development, Priceline.com - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Mobile strategies, Payment and fraud, Channel and revenue management, Merchandising and Ancillary Revenue, How to manage your Sales force. All the audio sessions form the Travel Distribution Summit Europe 2010

Access all the audio and slides from the Travel Distribution Summit Europe 2010. This includes all the conference sessions except the Keynote Debate and the Social Media sessions. The sessions are all listed below: MOBILE SESSIONS:Virgin Atlantic offers an extensive range of services via mobile and has been marked as an industry leader in this area. How have they successfully sought to meet customer wants and expectations? How is Virgin going to use mobile to service its clients. How will they maintain ancillary revenues when their customers book via their mobile device. Is their app built to drive sales or to improve loyalty?

Awareness with online payments , Presented at the Travel Distribution Summit Europe in 2010 by Patrick van der Knoop Ogone

Awareness with online payments , Presented at the Travel Distribution Summit Europe in 2010 by Patr…

Awareness with online payments, is there any control? • Online payments, is this a black box or is there influence? • Where do you start to create and control an effective payment strategy? • Is it possible to change a cost into a profit centre? • On high level we will share the bricks and the controls.

Natasa Christodoulidou, Professor, California State University will speak about Behavioral Economics: Integrating RM with CRM and Marketing Initiatives to Maximise Your Revenue Margins

Natasa Christodoulidou…

* Understand why a holistic approach to customer behavior is now essential for the future of travel revenue management and total customer value

E-commerce in China

Phil Zhou, China, Eastern, Airlines, Development, Traditional, Airline, ET, Distribution, Marketing,…

Phil Zhou, General Manager for System Development & Commercial Training at China Eastern Airlines discusses the E-commerce in China and opportunities for the airline to improve its distribution channels

Get the Right Technology for Seamless Integration and Direct Connectivity, Ancillary Revenue And Partnerships Conference - Niki van Wijk, VP e-commerce, transavia.com - Travel Distribution Summit Europe 2009

Niki van Wijk…

Travel Distribution Summit Asia 2010 - FULL AUDIO ACCESS TO SLIDES AND AUDIO

Travel Distribution Summit Asia 2010 - FULL AUDIO ACCESS TO SLIDES AND AUDIO…

Understand how the Asian online travel, revenue management and distribution partnerships are developing in 2010. Know who is investing and innovating in this vital region.

Industry Success Stories - How to Make Money with Mobile

Q&A SESSION…

How can you cash-in at every stage of the travel consumption journey? Hilton Hotels reported a $40 return for every dollar they invested in mobile last year. The smart phone market is expected to surge 30% by 2013 to 1.6 billion users, making Mobile the ideal channel for businesses to engage and sell to inspire huge audiences across multiple consumer touchpoints.

Search Marketing

Rajitha Dahanayake, eMarketingEye, Return, Ability, Website, listings, payment, regardless, engine, …

Rajitha Dahanayake, CEO at eMarketingEye discusses Search Marketing

How the legislators could react to current payment strategies used by travel companies such as Ryanair. What payment advances should the online travel industry demand from governments?, Presented at the Travel Distribution Summit Europe in 2010 by Paul R

How the legislators could react to current payment strategies used by travel companies such as Ryana…

Will legislators move against high and confusing card payment fees?

Customer-Centric RM & Pricing: Why it Pays You to Target Specific Customer Segments & Nurture Loyalty: Mark Molinari,Strategic Marketing, The Venetian Resort Hotel - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

The WAYN Story

Peter Ward, WAYN, achieved, different, Challenges, Opportunities, largest, community, Community base…

Peter Ward, Co-Founder & Co-CEO of WAYN gives us an inside look into WAYN

Online Travel Strategy

Barbara Pezzi, web marketing, e-commerce, Swissotel Hotels and Resorts, online marketing, travel, Sw…

Barbara Pezzi, Director of Web Marketing and e-Commerce at Swissotel Hotels and Resorts, discusses online marketing strategies.

Creating Successful Partnerships

Iain Pringle, The Mileage Company, British Airways, partnerships, schemes, airmiles, BA Miles, BA Ex…

Iain Pringle - Head of Customer & Loyalty, The Mileage Company, British Airways - explains how schemes can be defined by the strength and role of partnerships.

Best practices for maximum return on your customer data warehouse

Southwest Airlines, Ryan Green, Practices, Warehouse, Southwest Airlines, Information, Flight Data, …

Ryan Green, Senior Manager of Customer Loyalty at Southwest Airlines discusses the best practices for maximum return on customer data warehouse

The True Value of “Ancillary” Revenue In Hotels

Jenn Keen,RevPOS, RevPAS, GOPAR, RevPAR, Economic, Competitive, Demand, availability, services, prod…

Jenn Keen, Divisional Revenue Manager for the UK & Ireland at the Inter Continental Hotels Group discusses the true value of “Ancillary” revenue in hotels

Capitalizing On The Olympic Buzz

harry tan, days inn china, capitalizing, olympics, hotel group, hotels worldwide, tourist, australia…

Harry Tan, President & CEO of Days Inn China discusses lessons learnt from past olympic host countries.

Upwardly Mobile, the Next Step for Travel Management

jean-noel lau keng, amadeus, corporate travel program, mobile, travel management, wi-fi, mobile devi…

Jean-Noel Lau Keng, Head of Product Management of Amadeus discusses the potential benefits to corporate travel program.

We try harder 2.0

Xavier Vallee, Avis, Rent,approach, simple, passionate, pioneering, easier, car rental, research, re…

Xavier Vallee, Head of Marketing at Avis Rent a Car UK discusses their approach to online customers

Emerging markets: China

Soren Langelund, ITO, China, JV, internet, attract, web-site, STATISTICS, hotel, air tickets, iResea…

Soren Langelund, Partner at ITO talks about emerging markets in China

How Mobile is Working, Trails Are Developing & How It Will Develop, Bill Bernahl, VP eCommerce, Hyatt Gareth Morgan,Product Management, Intercontinental Chris La Rose, Website Strategy Hilton Hotels, Scott Hintz,VP, Tripit Ken Bostock, MD ,United Airlines

Bill Bernahl Gareth Morgan Chris La Rose Scott Hintz Ken Bostock…

Rate parity & demand management

John McEwan, Vail Resorts, Hotels, Dedicated, Methodology, storage, Technology, Management, paramete…

John McEwan, Corporate Director of Revenue Strategy at Vail Resorts & Hotels discusses rate parity & demand management

Spotlight on Trip Planning Tools: What Role do They Play in the Customer Buying Cycle? Gregg Brockway, Co-Founder & CEO, TripIt - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Sales and Marketing in Travel Summit Europe 2009

social media mobile marketing travel hotels airlines marketing online ppc search prague…

Learn and learn from the best online travel marketers in Europe. Audio footage \r\nAndrew Pozniak, Head of Travel - Emerging Europe, Middle East and Africa, Google Inc\r\nJesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group\r\nGhislain d Auvigny, Commercial Director, Pierre et Vacances Group\r\nKrista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company\r\nAdam Healey, CEO & Co-Founder, hotelicopter\r\nOle Stouby, CEO, Travelmarket \r\nJohn T. Peters, President & CEO, Tripology\r\nSandra Leonhard, Director of Web Strategy, TUI\r\nThorvald Stigsen, CEO, Momondo \r\nMartin Verdon-Roe, Director of Sales, Europe, TripAdvisor\r\nBarbara Pezzi, Director Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels International\r\nTerry Kane, Director of Digital Strategy, Jumeirah \r\nAllison Wightman, Head of Marketing Systems, Virgin Atlantic Airways\r\nPaul Harrison, CEO, Carve Consulting \r\nWesley Put van den Beemt, Lecturer, International Tourism Management, HTV University of Applied Sciences\r\nSebastian Heinzel, CEO, tripwolf \r\nAnthony Rawlins, MD, Digital Visitor\r\nDavid Oliver, Director, Marketing Programmes, Hertz Europe\r\nAmelie Bourgeois, Internet and Direct Marketing Director, Disneyland Paris\r\nDanny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels\r\nNiki van Wijk, VP e-Commerce, transavia\r\nRichard Verhoeff, Director e-Commerce, Center Parcs Europe \r\nInes Verburgh, E-commerce Distribution Manager, VisitBritain\r\nJared Salter, Founder, Joobili\r\nStephanie Leavitt, Manager, Online Publishing, Carnival Cruises \r\nMalte Siewert, MD, Trivago\r\nAnia Smith, Head of Business Development, Eastern Europe, Expedia\r\nAdam Healey, CEO & Co-Founder, hotelicopter\r\nJohn T. Peters, President & CEO, Tripology

Travel Distribution Central and Eastern Europe 2007

Soren Langelund, Industry Expert, Analyzing & Predicting Consumer Behaviour in the CEE Region, An an…

Eastern Europe's first event for travel distribution professionals. Learn from:

Search…a core behavior for consumers

Kurt Paulson, Google, Video, Blogs, Search, Catalogs, Radio, TV, Print, Traditional, Complex, Larger…

Kurt Paulson, Head of Travel for the Western Region at Google discusses "search" and explains that it is one of the core behaviors in consumers

Up-selling and cross-selling understanding their relative effects on revenue generation customer satisfaction and brand integrity, Presented at the Travel Distribution Summit Europe in 2010 by Mike Wheadon TUI B2C

Up-selling and cross-selling understanding their relative effects on revenue generation customer sa…

Whilst ancillary revenue tends to be used as a catch all term for the income from any non-core product, up-selling (seat upgrade, spa treatment etc.) and cross-selling (car hire, insurance etc.) are very different animals. In this session, the relative merits (and pitfalls!) of both will be discussed. Where should you be focussing the lion�s share of your resources � on upselling value added products and services or cross-selling your ancillary partner�s products?Up-selling and brand integrity � enhancing the customer experience vs sales overload. How do you get the balance right?Cross-selling and brand integrity � ensuring strong ancillary partnerships which compliment your brand and keep your customers happyDon't cannibalise your core product - learn about the best way to introduce new products and services to compliment main sales, not affect them

Expert Advice on Setting the Right Prices for the Right Customer at the Right Time: Should You Respond to the Elasticity of Demand by Reducing Prices? Kristi White, Director of Revenue Optimization, TravelCLICK - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Establishing the Most Cost Effective Distribution Strategy Without Compromising Your Reach

Jerry Dunn, easyJet, direct sales, airline, paperless office, ticketless airline, third party distri…

Jerry Dunn, Distribution Development Manager at easyJet, discusses how to run an efficient operation.

Online Payment & Credit Card Penetration - India

amy scarth, research, eyefortravel, online,merchant account, payment gateway, payment service provid…

Amy Scarth, Head of Research of EyeforTravel Research discusses what you need to trade online.

Attracting, developing and maintaining talent

Sarah Allen, Marriott International, Marriott, International, Resorts, Hotels, Marriott Hotels and R…

Sarah Allen, Area Director of Revenue Strategy for the Middle East & Africa at Marriott International talks about Attracting, developing and maintaining talent

Semantic Ads

Jon Aizen, Dapper,net, ads, semantic ads, marketing, advertising, online bookings, travel…

Jon Aizen, COO of Dapper.net, discusses how dynamic, intent-driven ads are driving bookings through the roof for your competitors.

Spotlight on Mobile Technology

rurie yamada, jal hotels, japan, mobile, market trends, marketing strategy, mobile experience, mobil…

Rurie Yamada, Assistant Vice President of JAL Hotels (Japan) discusses mobile usage in Japan.

CRM and the Guest Experience

Rachel Ryerson, Starwood, meridian, western, sheraton, responsibility, positive, experiences,Natural…

Rachel Ryerson, Field Director Marketing and CRM, Starwood Hotels and Resorts Worldwide discusses CRM and the guest experience

Measuring content ROI

John Pope, TripHub, CONTENT, INGESTED, Engage, Exchange, Memories, AdventureFind, Itineraries, commu…

John Pope, VP of marketing at TripHub discussing measuring content ROI

Realigning CRM Strategy in Times of Economic Slowdown

Kristen manion, delta airlines, economy, travel demand, competition, fees, merger, brand elements, l…

Kristen Manion, Director of Direct Marketing and CRM of Delta Air Lines discusses the slowing economy and decline in travel demand.

Italian Online Travel Market Overview

Edoardo Quaglia, lastminute.com, travelocity, Online, behaviour, Italian, trends, E-commerce, Intern…

Edoardo Quaglia, Business Development & Online Marketing Manager for lastminute.com gives us an overview of the online travel market in Italy

Marketing Travel , Pricing and Distribution

bryan estep, travelocity, online travel, offline travel, growth, marketing travel, pricing, distribu…

Bryan Estep, Vice President Mexico - Latin America of Travelocity discusses the online vs offline growth of travel.

Airline Marketing and Distribution Strategies

Maxim Polukhin, S7 Airline, Dmitry Krasnov, SITA, airline industry, marketing, distribution strategi…

Maxim Polukhin of S7 Airline + Dmitry Krasnov of SITA, discuss the airline industry.

Social Media Spend: Why we Should Consider it

walid al saqquaf, trusted places, marketing budget, social media spend, website, seo, display advert…

Walid Al Saqquaf, Co-Founder & COO of Trusted Places discusses traditional online marketing budget mix and social media spend mix.

Revenue Management - The Talent Challenge

jurgen ortelee, ihg, revenue managers, revenue management, hotels, employees, organisational stabili…

Jurgen Ortelee, Director of Revenue Management & Hotel Performance, APAC of IHG says "there is a huge number of revenue managers needed".

Responding to the Climate Change Challenge

Climate change, Rohit Talwar, Fast Future, energy, environment, sustainability, future, vertical far…

Rohit Talwar, CEO of Fast Future, discusses climate change, energy, the environment and sustainability.

Beijing 2008 Olympics: A catalyst for the Chinese Travel Sector

roy graff, sportsworld, olympic games, beijing olympics, independent travel, gta, e-commerce, event …

Roy Graff, Director of Business Development of Sportsworld discusses the post-olympic legacy.

Adding value to your online presence

Peter Ward, Founder, WAYN, social networking, monetise, Travel 2.0, opportunities, Challenges, frien…

Peter Ward, Founder of WAYN gives a brief background on his company & discusses travel 2.0

Carbon Offsets

First Choice Holidays, Jane Ashton, Holidays, Rob Stevens, Climatecare, carbon offsets, First Choice…

Jane Ashton, Head of CSR, First Choice Holidays PLC & Rob Stevens, Climatecare discuss carbon offsets, what they are and which ones work

Online Sales and Distribution - Anticipate The Evolution of Search

PANEL SESSION: Anticipate The Evolution of Search…

Online search has become increasingly complex and social with the inclusion of twitter feeds and micro blogging. How you adapt to the semantic web is vital in continuing to grow your online visibility and bottom line.

Gregg Tilston, Global Social Media Manager, Flight Centre will speak about Understand the Pros and Cons of the Social Media Agency

Gregg Tilston…

Thousands of companies are cropping up claiming to be “the world experts” on social media. We get the story from both sides. Is employing an agency to execute your strategy a good move? We open the debate with an example from both sides, and a neutral opinion too!

How to Create and Sell an Environmentally Friendly Holiday

Stephanie Draper, Forum for the Future, climate change, holiday, travel, environmentally friendly, G…

Stephanie Draper, Deputy Director of Forum for The Future, discusses tackling climate change head on.

Evolution and Innovation

owen wild, amadeus, north america, travel technology, trends, travel content, airline content, gds, …

Owen Wild, Director of Marketing, North America of Amadeus North America discusses travel technology trends.

Unlocking Online Payment Profits

floris de kort, global collect, cultures, asia pacific, industry, service model, multi-channel, inte…

Floris de Kort, VP Business Development of Global Collect discusses how payment cultures differ.

Search and the Chinese consumer

Martin Symes, Bezurk.com, TSE, airlines, hotel chains, online travel agents, CPC, commission, airlin…

Martin Symes, CEO at Bezurk.com discusses travel distribution throughout China

Integrating CRM with Pricing and RM

The Venetian, Rom Hendler, CRM, data warehouse, revenue management system, RM, loyalty progamme, hot…

Rom Hendler, Vice President of Strategic Marketing at The Venetian, explains how to provide the right product at the right time at the right price to the right customer.

Mobile Travel Distribution in Hilton Chris La Rose, Website Strategy, Hilton Hotels Corporation - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

The Power of Social Advertising

jerome touze, wayn, northern territory, key goals, tourism, travel, lifestyle community, community b…

Jerome Touze, Director and Co-founder of Wayn discusses northern territory’s key goals.

Social Media Products and Strategies

Steven moo young, aa.com, crm, american airlines, social media, communication, customers, online com…

Steven Moo Young, Director AA.com Strategy and CRM of American Airlines discusses how to develop a social media strategy that communicates with your customers and creates an online community

Effective Revenue Management in a Global Organization

regina mylan, gta by travelport, revenue management, distribution channels, multiple channels, reven…

Regina Mylan, Senior Director of Revenue Management of GTA by Travelport discusses applying RM through various distribution channels.

Session 1 - Presentation and Debate: More than just Ancillary Revenue. Analyze how Travel sites are evolving towards becoming key retail players. Ancillary Revenue And Partnerships Conference -Arthur de Perthuis, Director, Experts Marketing - Travel Distr

Arthur de Perthuis…

Twitter and the Rise of Micro-blogging - What Are the Implications for your Travel Business? - Michael Perhaes, Ass. VP Marketing, MGM Grand - Social Media for Travel Strategies USA 201

Twitter and the Rise of Micro-blogging - What Are the Implications for your Travel Business? - Micha…

The event consisted of the following speakers and covered the following

Dissecting Total Revenue Management strategy

Ahmed Rasmy, Millennium Hotel, Abu Dhabi, RevPAS, RevPSF, Transient, GOP, Measure, Manage, contribut…

Ahmed Rasmy, Revenue Manager for Millennium Hotel in Abu Dhabi discusses revenue management

Themes shaping the e-Travel landscape

Jake Fuller, Thomas, Weisel, Partners, LLC, e-Travel, landscape, Competition, International, Growth,…

Total revenue management in practice - Linking top line RM/pricing strategies to bottom-line profits, Presented at the Travel Distribution Summit Europe in 2010 by Wilhelm Weber Lorange Institue of Business Zurich

Total revenue management in practice - Linking top line RM/pricing strategies to bottom-line profits…

The era has ended when revenue management stands alone as a tactical approach to inventory management. With the right technological and management support, forward thinking travel companies are integrating revenue management into all aspects of their businesses, from marketing, to sales to operations. Smart companies are using revenue management to consider total revenue contributions, including ancillary revenues, to maximize spend per customer and focus on the most lucrative ones!

The power of opportunity

distribution, opportunities, Network, Travel, Sabre, Luiz Ambar, TRAVEL, Box Office, Plasma, iPod, P…

Luiz Ambar, Director of Latin America at Sabre Travel Network (tbc) talks about distribution opportunities

Benefits of AEC to your Brand, Promotion and SEO

Anne Payne, bedynamic, content, brand, AEC, promotion, user generated, actionable entertainment cont…

Anne Payne, CEO of BeDynamic discusses localised content.

Social Online Marketing

Max Trukhin, Mamba, social online marketing, online marketing, UGC user generated content, Russia, m…

Max Trukhin of Mamba, discusses

How Business Travelers are Using Social Media and Online Travel Tools

Lucian Beebe, LinkedIn, Scot Hintz, TripIt, business travelers, social media, online travel tools, t…

Lucian Beebe - Director Product Management, LinkedIn - and Scott Hintz - Co-Founder and VP Business Development, TripIt - discuss business travelers and social applications.

How to Use the Mobile Channel and How to Make it Pay

christophe leon, voyages-sncf.com, mobi, sales, marketing, mobile channel, e-commerce, online travel…

Christophe Leon, Sales & Marketing Director of Voyages-sncf.com discusses from .COM to .MOBI.

Travel Distribution Central and Eastern Europe 2008

Increase Gross Profit Through Test Engagement, Travel Distribution Central & Eastern Europe 2008, Ho…

Central and Eastern Europe's annual event for Travel Distribution professionals. Learn from:

Creating A Preferred Channel: Improving Web site functionality to appeal to global customers

Thomas Brandt, Delta.com, Delta Air Lines, CRM, online travel purchase, self-service touch points, t…

Thomas Brandt at Delta.com & Self-Service - International, Delta Air Lines, discusses communicating

Affiliate Marketing & Search Marketing

Ryan Williams, bMarketer, Cookie duration, competitive payouts, trademark bidding, display url, dire…

Ryan Williams, CEO at bMarketer discusses Search Marketing & Affiliate Marketing

Down Market Pricing

Greg Albertini, Marriott Lodging, Asia Pacific, pricing, revenue management, marketing, sales, trave…

Greg Albertini, Regional Vice President Revenue Strategy at Marriott Lodging Asia Pacific, discusses how good pricing takes multi-discipline skill.

Innovation: More than Making the Bed

travel innovations, Janice Chan, online distribution, Starwood Hotels and Resorts, APAC, OTA, online…

Janice Chan, Director Online Distribution at Starwood Hotels & Resorts APAC, discusses 3 reasons that local OTAs work.

Debate - What role does social media play in the travel marketing mix - Sandra Leonhard, Director of Web Strategy, TUI - Thorvald Stigsen, CEO, Momondo - Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor - Sales a Marketing EU 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

India: Unique & Challenging

India, Cleartrip, Noel Swain, internet, media, tv, radio, press, FM, cinema, online advertising, e-c…

Noel Swain, Vice President of Marketing of Cleartrip, explains how travel is India's largest

Changing Distribution Landscape

noreen henry, travelocity, hotels, economic challenges, airfares, car rental, airlines, fuel costs, …

Noreen Henry, VP Hotels and Packaging of Travelocity discusses the economic challenges.

Ancillary Revenue in Travel 2008

from Executive briefings the leading ancillary revenue experts, Ancillary Revenue 2008, Steven Green…

Executive briefings from the leading ancillary revenue experts. Learn from:

Crowd Control

randy petersen, flytalk.com, customers, environment, communication, website, e-commerce, social medi…

Randy Petersen, CEO of Flyertalk.com says “the behavior of your customers has not changed but rather, the environment in which they behave in has changed" .

Enterprise Data Warehousing: Business Improvement

Wayne Miller, EMEA, Teradata, travel, transportation, datawarehouse, data integration, Airline enter…

Wayne Miller - EMEA Senior Partner, Travel & Transportation Industry Consulting, Teradata, a division of NCR - discusses the most important resource: information.

Using Mobile and Making it Pay

matt jerwood, wayn, product, mobile, global, members, web, communicate, travel, travellers, travel b…

Matt Jerwood, Director of Business Development of WAYN explains how to make your product available anywhere, anytime.

SEO or paid search?

Greg Johnson, Hyatt Hotels, Resorts, agreement, vendors, multi-lingual, models, funding, specialty, …

Greg Johnson, Director of eCommerce at Hyatt Hotels and Resorts discusses the paid search option vs SEO

Social Media in Travel

ted souder, midwest travel vertical, google, consumers, social media, travel, travel researchers, on…

Ted Souder, Head of Sales-Midwest Travel Vertical of Google says "consumers rely on experience of others".

Travel search optimisation

Dimitri Arts, E-commerce, Euro Relais, Tradedoubler, Zanox, Cibleclick, Daisycon, Pitfalls, Commis…

Dimitri Arts, Director of E-commerce at Euro Relais discusses travel search optimisation and how to ensure your customers find you before your competitors online

Effective Revenue Management Across All Distribution Channels

tobi kuhlan, accor hospitality, multiple channels, revenue management, rate parity, rate integrity, …

Tobi Kuhlang, Vice President of Revenue Development of Accor Hospitality discusses pricing management across multiple channels.

Session 3 - Create successful partnerships: Understand how to build strong, mutually beneficial partnerships, Ancillary Revenue And Partnerships Conference - Iain Hildreth, Director of Marketing, The Trainline - Travel Distribution Summit Europe 2009

Iain Hildreth…

Future Trends and Technology in Travel - Planting the Seeds for Profit -Travel Distribution Asia 2010 - Mark Inkster, Microsoft Online Services Asia

Future Trends and Technology in Travel - Planting the Seeds for Profit -Travel Distribution Asia 201…

What is Personalization?

Anne Payne, BeDynamic, apps, tactics, Performance, Metrics,, Technology Knowledge, Organization, Pro…

Anne Payne, CEO at BeDynamic discusses engaging your customers through a personalized approach

Integrating SEO, PPC and display advertising

Constandina Milios, Enjoy, England, rebranding, competitive, Limited, Cost effective, Consistent, Ma…

Constandina Milios, Online Marketing Manager at Enjoy England discusses integrating SEO, PPC and display advertising

Susan Bowman, Senior Director of Travel Rewards, AirMiles at Loyalty One will speak about how to Harness the Power of CRM and Intelligent Loyalty Programs

Susan Bowman…

Listening, reacting and engaging with customers is both smart and necessary if you want to create a sustainable competitive advantage and keep customers loyal in these times of fierce economic competition. Loyalty marketing programs have become a vital strategic tool to not only keep your existing customers spending more and more often, but also turn contented customers to become brand evangelists and attract a virtually unlimited online audience.

Keyword Search vs BRAND SEARCH

Steve Sherlock, Oodles.com, keyword search, search, brand search, SEO, Google, brand name, travel, t…

Steve Sherlock, Managing Director at Oodles.com, discusses what's in a name.

Vacation Rental Market: Can You Cash In On a Booming Sector? Jessica Kornacki, VP Marketing, Endless Vacation Rentals - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Customer tech and trends - how will your customers interact with you through and beyond 2010? Presented at the Travel Distribution Summit Europe in 2010 by Chris Carmichael British Airways

Customer tech and trends - how will your customers interact with you through and beyond 2010? Presen…

Your customers just won't stop experimenting. Despite the recession, customers continue to change the way they interact with you. In the meantime many travel companies have slashed their research spend and so have even less of a grip on what is happening.

At What Point in the Purchasing Cycle and to What Extent are Travelers Influenced by Social Media? - Get the Facts - Jennifer Davies, Director, Content, Expedia - Social Media for Travel Strategies USA 2010

At What Point in the Purchasing Cycle and to What Extent are Travelers Influenced by Social Media? -…

The event consisted of the following speakers and covered the following

China Travel Distribution

Roy Graff, ChinaContact, Niche, Branding, Flexibility, damage, environmental, overwhelm, dangerous, …

Roy Graff, Managing Director at ChinaContact discusses the Chinese travel distribution

The importance of local content in your online marketing strategy - Richard Verhoeff, Director e-Commerce, Center Parcs - Ines Verburgh, E-commerce Manager, VisitBritain - Jared Salter, Founder, Joobili - Sales and marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Implementing a CRM Strategy

Sandie McNamara, Harrahs Entertainment, Entertainment, Marketing, technology, Rewards, purchase, cre…

Sandie McNamara, VP of Marketing at Harrahs Entertainment talking about the implementation of a CRM Strategy

Brazilian tourism

Flavia Matos, EMBRATUR, GOALS, GROWTH, return, Recommend, loyalty, kindness, Beach, Sun, Nature, Rec…

Flavia Matos, Manager of Business Tourism at EMBRATUR (Instituto Brasileiro de Turismo – Brazilian Tourist Board) Ministério do Turismo discusses Brazilian tourism

Reputation Management - Use Travel Review Sites to Boost Sales and Enhance CRM - Shannon McDowell, Director, Website Management & Communication, Hilton Worldwide

Shannon McDowell…

Review sites are not the enemy. Learn how to successfully respond to criticism and fi nd ways of beating the system through customer interaction. Own your traffi c and discover ways to maintain direct online sales without diverting to review sites. Understand the pros and cons of linking to review sites like Tripadvisor on your page.

Social Media Applications for the Hotel Industry

neil salerno, hotel marketing coach, social media, hoteliers, advertising opportunities, consumer ad…

Neil Salerno, CHME, CHA, Consultant & Author of Hotel Marketing Coach discusses the realities of social media.

Grow and Maintain Your Ancillary & Merchandising Revenue Through the Mobile Channel, Natasa Christodoulidou, Assistant Professor of Marketing, California State University - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Mobile Marketing and Distribution

marcus casey, lufthansa, mobile devices, consumers, mobile marketing, distribution, mobile channel, …

Marcus Casey, Director for Online Sales, Development and Operation of Lufthansa discusses how mobile devices are gaining in importance as means to reach consumers.

India, unique & challenging

Noel Swain, eCommerce, Mobile Phones, Computers, Books, Music, Gifts, Electronics, Travel, India, Po…

Noel Swain, Vice President of Marketing at Cleartrip discusses the Indian market as being unique & challenging

Online sales in China : challenges and perspectives

Bertrand Lebel, Air France, China, KLM, travel market, travel, online sales, group travel, all inclu…

Bertrand Lebel, VP e-Business Development at Air France, explains why the Chinese online travel market is still in its infancy.

Intermediary distribution strategies

Pablo J. Castro, Latin America, Expedia, upscale, telesales, Broad, hotel, product, gross, Measuring…

Pablo J. Castro, Director of Latin America for Expedia, Inc. discusses intermediary distribution strategies and how they can compete with suppliers selling directly

Spotlight on Trip Planning Tools: What Role do They Play in the Customer Buying Cycle? Josh Steinitz, CEO, NileGuide - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Understand how to make your brand sticky in an ever increasingly competitive online environment

Calum Russell, EasyHotel, facebook, youtube, Customer acceptance, resort, locations, urban, service,…

Calum Russell, Commercial Director for EasyHotel Ltd. discussing how to make your brand sticky in an ever increasingly competitive online environment

Increase Profits by Optimizing the Synergy Between Distribution & Revenue Management, Beverly Ramsook, VP Revenue Management & Distribution, Denihan Hospitality Group - Affinia Hotels - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Revenue Management for Independent Hotels, Executive Residences and Apartments

Dennis Penalosa, Visibility, TPS, GDS, RFP’s, Chains, independent Hotels, Deluxe, Luxury, Occupanc…

Dennis Penalosa, Cluster Revenue Manager for Jumeirah Living discusses revenue management

Online Sales and Distribution - Special Interest Case study - Monitoring Corporate Contracted Rates In Real-Time -Sascha Hausmann, CEO, eRevMax - RateTiger

Sascha Hausmann…

Corporate travel budgets and hotel rates are traditionally set, negotiated and contracted once a year. However with the hotel industry placing greater emphasis on yield management hotel rates are constantly changing (on daily or hourly bases), therefore not necessarily reflecting what has been negotiated and agreed.

Travel: An industry outlook

Neale Redington, Hospitality, Services, Deloitte, Touche, Loyalty, Points, expectations, opportuniti…

Neale Redington, Partner in Charge of Hospitality Services at Deloitte & Touche discusses the outlook for the travel industry

Internet travel technology

Netviax, JetMar, Jean Paul Beer, Mobissimo, Google, software, POLICIES, AGENTWEB, POWERPRICER, FLIGH…

Jean Paul Beer, President of JetMar-Netviax

Ancillary Revenue 2.0 promoting non-core product offerings across multiple customer touchpoints, Presented at the Travel Distribution Summit Europe in 2010 by Anna Ketting Air France/KLM

Ancillary Revenue 2.0 promoting non-core product offerings across multiple customer touchpoints, Pre…

Pushing ancillary products during the booking path on your website is clearly an effective way to up-sell and cross-sell to your customers. However, to maximise ancillary spend, you should be looking at targeting offers throughout the research, buying and travelling cycle. This session will explore the ways customer touchpoints such as email, newsletters, social media and mobile can be used to increase customer spend both pre-and post sale.What conversion rates can you expect from different customer touchpoints? Match the product to the channel which products sell best at which point in the customer life-cycle? Opportunities in mobile: understand how to up-sell, cross-sell and provide excellent customer service to customers on the move

An essential look at Total Revenue Management

Binu Varghese,RevPASH, RevPMTH, Guarantee, Corporate, Golf Course, casinos, amusement parks,Catering…

Binu Varghese, Grand Hyatt in Dubai explains total revenue management

Ancillary Revenue & Partnerships Conference Session 7 : Actively Promote your Ancillary Products and Services at Every Opportunity - Sharon Lee, Head of Product Development, Avis Europe - Travel Distribution Summit Europe 2009

Sharon Lee…

Trends that Matter

alison cripps, colloquy, emerging trends, loyalty strategies, digital media, niche marketing, profit…

Alison Cripps, Consultant, Loyaltyone Consulting Contributing Editor of Colloquy discusses what emerging trends will impact the future of loyalty strategies.

Tipping points

Rohit Talwar, FastFuture, Demographics, Fortune Global 500, GFF, Survey, Stock Markets, Strategist, …

Rohit Talwar, Futurologist at FastFuture asks us the question whether respected travel brands will be reviled and what can be done to create a travel brand thats loved and used by all

Implementing a total RM strategy for your hotel

Patrick Wimble, InterContinental Hotels Group, Strategy, TRM, drive, revenue, organisation, profitab…

Patrick Wimble, Revenue Development Director at InterContinental Hotels Group discussing implementing a total RM strategy for your hotel

Learn How to Manage Your Brand Reputation Online - James Zito, Director of Interactive Marketing, Morgans Hotel Group - Social Media for Travel Strategies USA 2010

Learn How to Manage Your Brand Reputation Online - James Zito, Director of Interactive Marketing, Mo…

The event consisted of the following speakers and covered the following

Travel Distribution Japan 2008

How to market and sell more travel in Japan, Future of travel distribution in Japan: What impact is …

How to market and sell more travel in Japan. Learn from:

The Importance of Niche Marketing

Scott Gatz, GayCities, niche marketing, media outlets, travel, green travel, channels, Twitter, Face…

Scott Gatz, Founder & CEO of GayCities, discusses passion centric communities and how to target groups with shared interests.

The Tour Operator Perspective - Rise Against the Giants - James Bell, Commercial Vice President, STA Travel

James Bell…

How are tour operators continuing to add value to packaged products and entice new consumers and demographics in an industry dominated by online intermediaries?

The Holistic Approach: How Do You Deliver a Consistent Message Across all Your Channels, Maximize Sales and Cut Costs? Sharon McAuliffe, Senior Director of eCommerce, Aston Hotels & Resorts - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Empowering consumers

Marc Charron, TripAdvisor, content, Participating, Social, Media, Catching, Intelliseek. Forrester, …

Marc Charron, MD for Europe at TripAdvisor talks about empowering consumers

Understanding how Customers Interact With Your Brand Online

jamie cole, hilton international, customers, company, brand, online, online channels, customer group…

Jamie Cole, VP Distribution of Hilton International says "all customers are not the same".

Travel Distribution Iberian Peninsula 2008

Spain and Portugal's best event for travel distribution, marketintg, technology and pricing executiv…

Spain and Portugal's best event for travel distribution, marketing, technology and pricing executives. Learn from:

New approaches to revenue management

Rick Zeni, Revenue, Management, JetBlue, strategic, encapsulate, complex, availability, Competitive,…

Rick Zeni, VP of Revenue Management at JetBlue discusses leveraging available data to enable new approaches to revenue management

Third Party Distribution

jerry dunn, easyjet, lcc, multi-channel distribution, direct distribution, leisure travel, SME, gds,…

Jerry Dunn, Distribution Development Manager of easyJet discusses LCC direct distribution and multi-channel distribution.

A Changed Audience - Your customer\'s travel purchasing behaviour is changing. What are you doing to adapt your marketing strategy? - Krista Pappas, Global Head of Business Development - Bing Travel - a Microsoft Company - Sales and Marketing in Travel Eu

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

User-generated content - increase customer dialogue and understand its impact on the purchasing cycle -Anthony Rawlins, MD, Digital Visitor - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Maximising CRM Opportunities

sam samrai, national express, crm opportunities, products, resources, brand, mass production, extern…

Sam Samrai, CRM Manager of National Express says "the new landscape of business, demands new mindsets for new games".

Travel distribution platform

Cormac Whelan, Datalex, OTA, GDS, negotiation, Interlining, Merchandising, Flexibility, easier, Rewa…

Cormac Whelan, CEO of Datalex discusses travel distribution platform

Successful ancillary revenue strategies

Steven Greenway, Sky Europe, Airline, Anvillary, Successful, Strategies, Insurance, parking, car hir…

Steven Greenway, Chief Commercial Officer at SkyEurope talks about successful ancillary revenue strategies

Future Distribution - Key Distribution Drivers

david cerino, farelogix, supplier, cost pressure, key distribution drivers, GDS, low cost, Travel ma…

David Cerino, Chief Marketing & Product Officer of Farelogix says "evolving supplier strategies, distribution cost pressure and continued content access are key distribution drivers".

Online Marketing Strategy

barbara pezzi, web marketing, e-commerce, swissotel hotels and resorts, online marketing strategies,…

Barbara Pezzi, Director Web Marketing & E-commerce of Swissotel Hotels and Resorts discusses keeping up to date with search engine developments and

Renegotiate rates or get maximum exposure? What value do 3rd parties give in periods of weak demand and how can you maximise their value? Revenue And Pricing Strategies Conference - Chris Martin, Head of Revenue Management, Ramada Jarvis Hotels - Travel D

Chris Martin…

Pricing

Stefan Wolf, Shangri-La, Hotels, Resorts, Revenue, Management, Strategy, Optimization, Biz Mix, accu…

Stefan Wolf, Director of Revenue Management at Shangri-La Hotels and Resorts discusses pricing

Establishing The Most Cost Effective Distribution Strategy, Jerry Dunn, Distribution Development Manager, easyJet, Daniela Wagner, CEO, eWaterways, Ashwin Kamlani, CEO, About Travel - Travel Distribution Summit Europe 2009

Jerry Dunn Daniela Wagner Ashwin Kamlani…

Data Management for Financial Planning and Accounting

David Smith, ATPCO, sales data, Validating Carrier, Operating Carrier, Marketing Carrier, GDS Agency…

David Smith, Product Specialist Revenue Accounting at ATPCO, discusses sales data and sources of data.

Internet Marketing and Social Media Strategies for Hotels

anil aggarwal, milestone internet marketing, website, e-commerce, internet marketing process, promot…

Anil Aggarwal, CEO of Milestone Internet Marketing discusses website e-commerce and internet marketing process.

Web 2.0 and the future of travel marketing & distribution

Stuart Spiteri, Akamai Technologies, Socialized, Personalized, Mode, Medium, Channel, Experience, Se…

Stuart Spiteri, Director Asia Pacific at Akamai Technologies discusses web 2.0 and the future of travel marketing & distribution

Understand your Customer

henry woodman, iceportal, active shoppers, travel purchase, customer, website features, online maps,…

Henry Woodman, CEO of IcePortal discusses what the most influential

Getting the balance right formulating a distribution strategy to maximise reach revenue and retention , Presented at the Travel Distribution Summit Europe in 2010 by James van Thiel Google

Getting the balance right formulating a distribution strategy to maximise reach revenue and retenti…

Indirect vs direct: how to calculate the true cost of sale from your various distribution channels.

The Holistic Approach: How Do You Deliver a Consistent Message Across all Your Channels, Maximize Sales and Cut Costs? Doug Miller, VP Global Media Solutions, Expedia - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Direct vs Indirect sales

Lee McCabe, Expedia, direct, vs, indirect, Pricing strategies, CUSTOMERS, Buyer, Producer, Distribut…

Lee McCabe, Director of Market Management for Expedia talks about direct vs indirect sales

Mobile Web as a Customer Care Channel

todd shingler, mobileaware, customer care, multi-channel, mobile web, self-service, mobile subscribe…

Todd Shingler, CEO of MobileAware discusses customer care as a multi-channel challenge.

Enhancing the Customer Experience by Using Innovative Content

Sameer Poonja, Kiwi Collection, website, interactive blog, social media tools, online publication, w…

Sameer Poonja, Vice President Technology at Kiwi Collection, explains the three dimensional approach to involving visitors to your website, leading to

Revenue management and pricing in travel

Lars Sandström, SAS Grouprevenues, shares, profitability, Quality, economy, business, Rebookable, u…

Lars Sandström, Director of Strategic Pricing at SAS Group talks about RM and pricing in travel

Audrey Cornu, Vice President Internet, Tishman Hotel Corp / Walt Disney World Swan and Dolphin will speak about how to Capitalize on the Exploding App Economy

Audrey Cornu…

Undeniably one of the most rapidly growing markets in the U.S, the global mobile app market is currently worth $4.66bn (Wired) and will be worth over $25B by 2014, overtaking both the desktop software and music download industries. In the U.S the smartphone adoption rate stands at 76% and over half of consumers have used their phone for travel related purposes - the opportunity for growth is truly enormous. How should you prepare?

Ancillary Revenue Essentials formulating the right ancillary strategy for your travel business, Presented at the Travel Distribution Summit Europe in 2010 by Stuart Barwood Brolin Consulting

Ancillary Revenue Essentials formulating the right ancillary strategy for your travel business, Pres…

Online Travel Market Russia 2008

Conference and expo colocated alongside the Leisure Exhibition at Crocus Expo in Moscow, Online Trav…

Conference and expo co-located alongside the Leisure Exhibition at Crocus Expo in Moscow. Learn from:

Integrating the Effects of Distribution and Pricing to Achieve Higher Revenues Greg Weiss, VP Revenue Management, Joie de Vivre Hospitality - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

How we try to be different

Giorgio Boscolo, Boscolo Hotels, different., Professional, Web, voice, Tv, mobile phone, MULTICHANNE…

Giorgio Boscolo, PDG for Boscolo Hotels explains what his hotels do to be different

The global momentum of social networks

Walid Al Saqqaf, TrustedPlaces, reviews, restaurants, bars, cafes, clubs, pubs, cultural centers, Gu…

Walid Al Saqqaf, Co-Founder & COO of TrustedPlaces talks about the global momentum of social networks

Dynamic destination content

Anne Payne, dynamic, BeDynamic, destination, travel, lifestyle, traveling, consumers, traveling, emp…

Anne Payne, CEO at BeDynamic talks about dynamic destination content that empowers the travel industry to meet the special interests and lifestyle needs of traveling consumers.

Emerging Online Travel Markets Conference 2007

Emerging Markets Overview, Rohit Talwar, CEO, FastFuture, Globalisation vs Localisation: Defining yo…

Two day conference bringing together the experts emerging online travel markets.

What is the most effective channel for hotel industry to distribute and market their product effectively

Zeljko Kururin, Valamar, Hotels, Resorts, effective, distribute, market, effectively, Internet, comp…

Zeljko Kururin, Direct Sales & Marketing Director at Valamar Hotels & Resorts discusses what the most effective channel for hotel industry to distribute and market their product effectively

Service Oriented Architecture For The Airline Industry

Shane Jackson, Frontier Airlines, Service Oriented Architecture, SOA, airline industry, CASM, RASM, …

Shane Jackson - Technical Business Analyst, Revenue Management at Frontier Airlines - explains what Service Oriented Architecture is.

CRM and Loyalty Strategies for Travel

Realign Your CRM Strategy in Times of Economic Slowdown, Kristen Manion, Director of Direct Marketin…

Meet, network and do business with the leading CRM professionals in travel. Learn from:

China case study

Roy Graff, ChinaContact, Gullivers Travel Associates, Simplified, Traditional, Chinese, hotels, ,apa…

Roy Graff, Managing Director of ChinaContact discusses the emerging online markets in China

Revenue Management and Pricing in Travel, Amsterdam, November 2010

Evaluate The Current Market Situation and Analyse The Effect on Accurate Gain an In-depth Understa…

Access all the slides and Audio from the Revenue management and pricng conference in Amsterdam. Speakers include:

Profitable Loyalty Programmes

Iain Webster, Qatar Airways, loyalty program, travel, marketing…

Iain Webster, Senior Manager Loyalty at Qatar Airways, discusses improving the programme to boost revenue.

Brian Payea, Trade Relations Manager, TripAdvisor talks about how to Analyze Key New Trends in US Travel Consumer Behavior - Online Marketing Strategies 2010

Brian Payea, Trade Relations Manager, TripAdvisor talks about how to Analyze Key New Trends in US Tr…

The downturn has had a considerable impact not only on revenues but on the behavior of travel consumers. This shift in consumer behavior is also being strongly influenced by new technological developments - altering customer expectations of your brand forever. What are you doing to ensure you are targeting consumers in the most effective way with the product they want? Get key insight on US travel consumer trends including trends in:- Package holidays Short staysFrequency of travelComparison sites, OTA's, social media tools - Where do consumers look for a bargain?Mobile technology - how ready are US consumers for mobile and how do they wish to interact?

Maximize Profits by Selling Ancillary Products & Services Dr. Bill Brunger, SVP Network, Continental Airlines - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

What is Yatra

Dhruv Shringi, Yatra, PhocusWright, penetration, ,evolution Infrastructure, liberalisation, Creation…

Dhruv Shringi, Founder of Yatra gives an overview of his company

Ancillary Revenue 2.0 promoting non-core product offerings across multiple customer touchpoints, Presented at the Travel Distribution Summit Europe in 2010 by Eric Leopold IATA

Ancillary Revenue 2.0 promoting non-core product offerings across multiple customer touchpoints, Pre…

Pushing ancillary products during the booking path on your website is clearly an effective way to up-sell and cross-sell to your customers. However, to maximise ancillary spend, you should be looking at targeting offers throughout the research, buying and travelling cycle. This session will explore the ways customer touchpoints such as email, newsletters, social media and mobile can be used to increase customer spend both pre-and post sale. What conversion rates can you expect from different customer touchpoints?Match the product to the channel which products sell best at which point in the customer life-cycle?Opportunities in mobile: understand how to up-sell, cross-sell and provide excellent customer service to customers on the move

Utilize Online Video to Enhance Your Media Campaign

Scott pawloski, microsoft advertising, online video, media campaign, consumer video, video streams, …

Scott Pawloski, Regional Sales Director, Southern U.S.of Microsoft Advertising discusses how online video drives sales.

Case study Lessons learnt from the Globespan /e-Clear administration, 2 - Ian Oakley-smith Globespan Malcolm Cohen BDO LLP The administrators for Eclear

Case study Lessons learnt from the Globespan /e-Clear administration, 2 - Ian Oakley-smith Globespa…

What can the industry learn from the Globespan failure?

How should travel management companies take payments., Presented at the Travel Distribution Summit Europe in 2010 by Mario Kriebel BCD Travel

How should travel management companies take payments., Presented at the Travel Distribution Summit E…

Can TMC earn money out of credit card sales

Networking

Meet travel industry decision makers in the field of social media and online marketing

networking europe social media…

Make contact and start valuable business relationships with Europe\'s experts in social media in travel. Senior decision makers who specialize in:Online travelSocial MediaMobileagency managementAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business .

Get in touch with 600 US online Travel innovators - October 2010

US travel market america canada …

Make contact and start valuable business relationships with Americas top travel executives. Senior decision makers who specialize in:Online travelSocial MediaMobileRevenue ManagementTravel DistributionAncillary or merchandising RevenueAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business .

Contact over 1000 attendees of the European Travel Distribution Summit - June 2010

networking exclusive meetings with travel industry…

Make contact and start valuable business relationships with Europes top travel executives. Senior decision makers who specialize in:Online travelSocial MediaMobileRevenue ManagementTravel DistributionAncillary or merchandising RevenueAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business .

Eyefortravel runs conferences and meetings for travel distribution executives across the USA, Europe, India and Asia. Over 6000 top travel executives attend each year.
Every event has online networking centre pre and post event.

All Knowledge box subscribers will be given access to these online networking centres 2 weeks prior to each show.

The perfect way to:

• Make new contacts with decision makers
• Know whose who in the travel industry
• Find our where key players are researching or investing