![]() | This report focuses on the Cruise sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. Historical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the cruise sector specifically. They will also have a clear understanding about the role of online intermediaries for cruise product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international cruise products.rn As we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety.This will help companies realise how the cruise sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
![]() | There's been a true explosion in online sales across Europe and further developments are on the horizon. Rising internet and broadband penetration continues, internet use advances, new online payment facilities, trust, more suppliers, more online intermediaries, more innovative tactics, sophisticated technologies, superior online marketing, increasingly targeted strategies ... these are just some of the factors driving consumers to buy their travel online. But what, where, why and how? |
![]() | This report focuses on the online intermediary sector (OTA) of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online penetration in these travel markets and will have a clear understanding about the role of online travel agents for all travel products over the past few years and how this is expected to change over time. rnThis therefore focuses on the indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international online products via intermediaries.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the OTA sector is performing within the gross and online travel markets as a whole and provide insight into how indirect channels are developing comparatively between travel sectors now and in the future. |
![]() | This report focuses on the Intercity and Charter Bus sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the bus sector specifically. rnThey will also have a clear understanding about the role of online intermediaries for intercity and charter bus product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international intercity bus products. rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the bus sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
![]() | This report focuses on the Car Rental sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the car rental sector specifically. They will also have a clear understanding about the role of online intermediaries for car rental product sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international cruise products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the car rental sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
![]() | Social Media - A “Must-Know” for the airline industry\r\nIt is early days for social media as a B2C tool. The scale of activity at the non-commercial level is however such that businesses cannot help but seek to tap into what may prove to be a lucrative flow. It may or may not be an important tool of the future - but meanwhile it is too potentially valuable to ignore.\r\n Anything that might give you - or your competitors - a competitive edge is Must-Know at a critical time like this. \r\nThis report, carefully researched by Steven Frischling & Addison Schonland at the Innovation Analysis Group (IAG), is a fine guide to help you through the key issues and potential traps.\r\nThe report includes:\r\nA proposed plan for Social Media roll out\r\nSection One - The Big Picture\r\nincluding, The Social Media Explosion, The Conversation\r\nWhat Social Media is doing to brands\r\nSurvey Results\r\nAirline by Airline - Tweet by Tweet\r\nAn Airlines first month on Twitter - the examples of Continental Airlines\r\nThe top three airlines on Twitter |
![]() | This report focuses on the Hotel sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the hotel sector specifically. They will also have a clear understanding about the role of online intermediaries for hotel product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international hotel products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the hotel sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
![]() | This report focuses on the Package Tour sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012. rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the package tour sector specifically. rnThey will also have a clear understanding about the role of online intermediaries for package tour product sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international package tour products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the package tour sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
![]() | rnrnThis report focuses on the Airline sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the airline sector specifically. They will also have a clear understanding about the role of online intermediaries for airline ticket sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international airline products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the airline sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
![]() | Somehow despite scared CFOs and minimal investment, brave marketing and distribution execs have innovated in the online and mobile channel with phenomenal success. in November 2009 we reported how Hilton, one of the world's biggest travel companies reported a ROI of 44 to 1 from its mobile web investments! This is in the face of the global travel industry shrinking by over 2%. This stuck me as being incredibly important. It demonstrated that while the travel may not have grown over the last 2 year, it has evolved enormously. |
![]() | It is revealed that North American travellers are spending more money over the Internet at the moment, despite negative growth expected for total travel spend. This means that the online travel market has been withstanding some of the impacts thrown about by the current economic climate. Travel companies are urged to put solid strategies in place to capitalise on predicted shifts in the market.The North American Online Travel Report 2009 includes a large volume and depth of statistics that will enable travel & tourism organisations to take their online strategies to the next level. \r\nThe report is packed full of: \r\nrnOriginal EyeforTravel Research data to enable informed business decisions \r\nIn-depth strategic analysis and detailed trends \r\nMarket values and trends for: Airline, Hotel, Car Rental, Cruise, Rail, Bus, Package Tour and Online Travel Agents \r\nThe first ever detailed look at travel distribution for domestic and outbound travel to enable targeted and effective strategies \r\nAn understanding of travel consumer behavior in the US & Canadian markets \r\nThe productivity and penetration of online/offline channels - for each country, each sector and domestic/outbound markets \r\nThe role and significance of online intermediaries - for each country, each sector and domestic/outbound markets \r\nOver 180 tables and charts \r\nOver 230 pages of invaluable content to ensure travel is sold more effectively in 2009 and beyond \r\n \r\nThe report is ideal for companies currently involved with the North American region or for those looking to target USA or Candian travellers. Readers may include: \r\nTravel suppliers e.g. airlines, hotels, car rental, cruise, rail, bus \r\nTravel intermediaries e.g. travel agents, tour operators \r\nGovernments tourism organisations \r\nConsultancies and media agencies \r\nAnyone with a need to understand how and where USA & Candian travel consumers buy the different travel products |
![]() | EyeforTravel Research presents The School of Mobile, an initiative to help educate the travel and tourism industry about the current and potential role of Mobile in Travel. The travel industry has recently told EyeforTravel that with a better understanding of mobile markets, technology and best practice, they?re ready to invest. So we aim to provide some of the necessary information to help make Mobile a reality in Travel and find out if 2009 really can be the year for Mobile.rnThe School of Mobile begins with a series of 3 reports including invaluable research findings (phase one) followed by interactive seminars and meetings (phase two)rnIn this report we investigate how the evolution of the mobile phone from a personal communication tool to an information and social hub may open a range of possibilities for the travel industry. The ability to research, book and change travel arrangements at all times makes the mobile phone seem an ideal tool for travellers. The ability to connect with consumers at all times also seems ideal from the perspective of travel companies. rnIt is argued that the mobile phone and its recent enhancements may take the efficiency of online travel to a new level and that Mobile technology may have another immense impact on the consumer buying cycle, thus the way we do business.rnSince mobile telephones were introduced they have reduced in size from unwieldy ?brick?s? with one function (to make voice calls) to very portable, highly sophisticated devices which in most cases act as the hub of our daily lives. The mobile phone has incorporated itself into that small list of items we must always have with us (as well as keys and wallet). This suggests something very exciting for the travel industry and many companies are busy investigating possibilities at all stages of the consumer buying cycle.rnBut are there real possibilities? What and where could you be looking towards? How should you go about investing in this new digital strategy? What opportunities and challenges exist? Who has already invested in Mobile and how? Does the technology exist to enable what you want to actually do happen? |
![]() | This report focuses on the Rail sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the rail sector specifically. They will also have a clear understanding about the role of online intermediaries for rail product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international rail products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the rail sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future. |
![]() | Ric Shreves, Founding Partner of Water & Stone, explains how User Generated Content is the Genie in the Bottle. |
![]() | Jos Weesjes, VP of Distribution Marketing at Intercontinental Hotel Group discussing a multi-channel marketing approach in China |
![]() | Heather Ross, VP of Revenue Management, EAME at Starwood Hotels & Resorts discusses smart contracting in a dynamic pricing world |
![]() | Zachary McGeary, Associate Analyst at Jupiter Research discusses the benefits of a complete customer view and smart segmentation |
| Ray Mason, Manager of Travel.co.uk discusses the comparison and metasearch sites. |
| Gerry Samuels, Founder and Executive Director of Mobile Travel Technologies discusses the growing use of mobile internet & search. |
| Emanuel Baudart , Senior Director of Distribution & Relationship Marketing Accor Hotels South America of Accor Hotels discusses the internet revolution. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
![]() | Walter Lo Faro, Director of Market Management at Expedia discusses the online travel agency impact on hotel revenues |
![]() | Steve Easley, Senior Consultant at PROLOGIS AG, discusses bookings and payments. |
![]() | Chris Loughlin, MD of Travelzoo (Europe) Ltd talks about building a brand in an ever changing online environment |
![]() | Flemming Madsen, Managing Director at Onalytica talks about travel 2.0 as a sales tool |
![]() | Chris Amenechi, Senior Director e-Commerce and Distribution Planning at Continental Airlines, discusses online growth opportunities. |
![]() | Sarah Newman the Regional VP & Commercial Director of Royal Caribbean Cruises International discusses how consumer behaviour is evolving in the European marketplace |
![]() | Daniel Kerzner, Regional Director of Marketing for Starwood Hotels & Resorts talking about innovative ways to engage your customer |
![]() | Adriana Toledo, Director Loyalty Programs, Americas Division, Sol Melia Hotels and Resorts discusses how to manage & implement a profitable loyalty program |
| Gwen Raez, Group Product Manager of Visit Scotland discusses understanding the visitor and the potential visitor. |
![]() | Understand one of the world's fastest growing markets. Learn from: |
![]() | Chris Amenechi, Senior Director of International E-Commerce & Distribution for Continental Airlines talks about developing profitable consumer revenue systems |
![]() | Marc Ruff, CEO of TVTrip discusses using customers to provide video content |
![]() | Joe Nyugen, Regional Manager SEA at Omniture, explains how to be the change agent in your organisation. |
![]() | Vicky Stennes, VP Inflight Experience at JetBlue, discusses JetBlue's mission to bring humanity back to air travel. |
![]() | Daniel Kerzner, Region Director for Marketing in Northwest Europe for Starwood Hotels & Resorts Worldwide talks about ancillary revenue |
![]() | Don Birch, President and CEO of Abacus discusses travel in Asia |
| Gareth Williams, CEO of Skyscanner discusses making money online. |
![]() | Dan OSullivan, Director of Sales EMEA at Translations.com asks the question: "How user friendly is your website?" |
| Sergio Mendoza, VP Distribution Revenue Management of LAN Chile discusses revenue management and the FFP. |
![]() | Your customers just won't stop experimenting. Despite the recession, customers continue to change the way they interact with you. In the meantime many travel companies have slashed their research spend and so have even less of a grip on what is happening. |
| Jeremy Acklam, Business Development Director of Thetrainline askes "where will technology take the mobile generation?" |
![]() | Sarah Welch, Director of Customer Marketing at TripAdvisor talks about customer loyalty in the travel industry |
![]() | Matthew Cashmore, Innovation Ecosystem Manager at Lonely Planet,discusses how traditionally offline brands can take advantage of the social media revolution. |
![]() | Stephanie Draper, Deputy Director at Forum for The Future discusses how to create and sell an environmentally friendly holiday |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
![]() | Chris Engle, Director of Sales in the travel division at ACS is part of the presentation regarding the importance of delivering brand promises |
| Amy Scarth, Head of Research of EyeforTravel discusses what is influencial when booking online. |
![]() | Ian Champness, Founder and Director of Travelwhere, discusses a new concept in brochure hosting & distribution. |
![]() | OffExploring started to build their iphone app this year. What have been the lessons learnt and the sign up for this niche marketa market presumably more mobile friendly than most? |
![]() | Anastasiya Partysheva of Travel.ru, discusses social online marketing and user-generated content in Russia. |
![]() | Anil Aggarwal, CEO of Milestone Internet Marketing, discusses where Social Media Plan works best. |
![]() | Douglas Khoo, Co-founder of Qunar explains the Meta Search phenomenon |
| Pablo Schiselman, Director México, Hoteldo.com confero tecnicas: patrocinadas y posicionamiento. |
![]() | Aaron Stenhoff, Managing Director for Consumer Marketing at ATA Airlines discusses the future distribution landscape |
| Access 89 presentations (audio and slides) and given by the most innovative and succesful companes in the US Travel Industry. |
| Gregory Saks, Director of Compete discusses the growth of meta search. |
![]() | Arun Kumar, Director of Revenue Management & Reservation Services at Jebel Ali International Hotels discusses the impact online travel agencies have on hotel revenues |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
| Gerry Samuels, CEO of Mobile Travel Technologies discusses the growing use of mobile internet and search. |
![]() | The event consisted of the following speakers and covered the following |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | * What are the proposed discounting best practices for 2010 and onwards? Hear from our top execs on how they plan to move forward |
| Fiona Lake Waslander, Director Yahoo! Travel of Yahoo Travel discusses widening your sphere of influence. |
| Bob Barnes, CEO of Zonder discusses the impact of design on conversion rates. |
| Undeniably one of the most rapidly growing markets in the U.S, the global mobile app market is currently worth $4.66bn (Wired) and will be worth over $25B by 2014, overtaking both the desktop software and music download industries. In the U.S the smartphone adoption rate stands at 76% and over half of consumers have used their phone for travel related purposes - the opportunity for growth is truly enormous. How should you prepare? |
| Satoshi Yamazaki, Director - East Japan, Global Sales of Marriott International discusses the e-Commerce market. |
![]() | The event consisted of the following speakers and covered the following |
![]() | Nick Monaghan, Director of Distribution at Booking.com, explains what the sale of |
![]() | Shane Jackson, Technical Business Analyst and Revenue Management for Frontier Airlines talks about service oriented architecture for the airline industry |
| * What are the proposed discounting best practices for 2010 and onwards? Hear from our top execs on how they plan to move forward |
![]() | Paul Tilstone, Executive Director at ITM UK& Ireland, explains what the future of the impact of carbon neutrality for business travel products is. |
![]() | Regina Mylan, Senior Director of Revenue Management at GTA discusses pricing for tour operators |
| The travel industry is unique in being one of the most volatile, complex and yet potentially lucrative industries for those who can keep ahead of the curve. Innovation and entrepreneurial spirit continue to pave the way for growth and profitability, especially in the highly dynamic online space. Disruptive change can undercut successful business models or create exciting and highly lucrative new opportunities for those in the know. In this session we have gathered the most successful and innovative online pioneers to share the secrets of their success and predictions for the next phases in the evolution of online travel. |
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| Andrew Pozniak, Industry Leader-Travel of Google discusses the internet and google. |
![]() | Marc Ruff, CEO of Tvtrip discusses integrating videos that sell into your site |
![]() | Linda Denis, VP of Customer Relationship Marketing at Intrawest Corporation discusses the evolution of customer “R” & “E” management |
| Almost all brands have a basic presence on Facebook and Twitter now. In this session, we look beyond the realms of “normality.” Which other platforms are being used successfully for business? Learn from brands who are embracing “out of the ordinary” sites, or creating their own products in this sphere. We'll also have a look at which channels have future potential for ROI This session is aimed at helping you decide which channels can help you drive your social media strategy forward and get ahead of the game in 2011 and beyond. |
| Noel Swain, Vice President of Marketing of Cleartrip discusses the focus of the marketing plan. |
| Cameron Jones, Regional Director for Northern Europe of Expedia discusses connectivity. |
![]() | Bruno Kim, Director of Revenue Management, CRME at the Four Seasons Hotel in Sydney discussing the importance of pricing strategies |
| Rob Westerman, Director of Distribution Strategy of KLM discusses how changes to the industry landscape make it essential for airlines to better engage with travellers. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | * There has been a significant shift in the job role of the RM across all our travel and hospitality industries. Being an analyst is no longer enough, you have to be THE company strategist. Hear from some of the best in business on how their job role has changed over the last twelve months, and why |
![]() | John Slater, Managing Director of Distribution for Continental Airlines discusses marketplace dynamics |
![]() | Ben Vinod, SVP & Chief Scientist for Sabre discusses key trends in RM |
| William Koo, Chief Marketing Strategist of Castle Hotels and Resorts discusses the distribution strategy. |
![]() | Bobby Healy, CTO at CarTrawler discusses offering car rentals through real-time multi-supplier channels |
| Peter Smith, VP eCommerce of Amadeus discusses why he thinks the asian travel distribution climate is bright. |
![]() | Arthur de Perthuis, Head of Airlines Partnership for Hertz talks about maximising your conversion through the travel corridor |
![]() | Steve Sherlock, Managing Director of Oodles.com talks about user worth vs. Cost Per Acquisition (CPA) |
| Marcus Nyman, CEO at Travellab talks about emerging markets |
![]() | Jim Stewart, the CEO of Stew Art Media talks about reaping the maximum rewards from SEO |
![]() | Gregory Saks, Travel Analyst at Compete discusses Consumer Generated Content in travel and a roadmap for bringing consumers into the conversation |
![]() | Charles Brewton, Senior Marketing Analyst at AirTran Airways talks about measuring B2C campaigns |
| Stephane Durand, Managing Director UK & Ireland of Amadeus discusses how to attract suppliers. |
| Joerg Esser, Head of Yield Management and Business Development of Thomas Cook discusses how key decisions drive the forecasting approach". |
![]() | Raymond Kiersey, General Manager for Retail Sales at Flybe discusses how to use and benefit from ancillary revenues |
![]() | Wolfgang Pagl, Director of Market Management Eastern Europe at Expedia explains how distribution partners can assist your revenue management |
![]() | Reg Krake, Director of Customer Relationship Marketing at Intrawest discribes the best practices for storing and managing your data |
![]() | Francois Victor, Directeur associé, Kanopée discute Les systèmes de distribution en ligne des produits touristiques |
![]() | Joerg Esser, Head of Yield Management & Business Development at Thomas Cook Nederland BV talks about re-evaluating the role of forecasting in your organisation |
![]() | Dan Jonasson, CEO of Nature's Best, explains that Nature’s Best is a national quality label to create a sustainable joyful holiday and how this is achieved. |
![]() | Alejandro Calligaris , CEO of Hoteldo.com discusses travel distribution in Latin America |
![]() | Find out how to integrate your marketing, sales and R&D initiatives into a seamless system that produces extra customers - and better stakeholder engagement Discover how closed loop marketing can increase market share and cut costs - and how sales and marketing departments can feed each other money-making information What are the secrets of encourage your creative team to listen - and learn - from your direct sales team? Business development versus account management: How can balance the two functions - and make them work in sync rather than against each other? |
![]() | Marcel Schneider, CEO, TUIChina, discusses doing travel business in China. |
![]() | Warren Mandelbaum, UK Revenue Manager for Premier Inn talks about revenue management for budget travel suppliers |
| Francois Lebrun, UK and IE Direct Sales Manager of AirFrance KLM discusses why you need new tools to prevent communication overload for customers. |
![]() | Linda Denis, Vice President – Customer Relationship Management at Intrawest, explains the three critical components of business concept. |
![]() | Keith Timimi, Chairman of Qais Consulting, discusses understanding customer segments. |
| Noel Merainer, Regional Director of Revenue Management of Shangri-La Hotels and Resorts discusses leveraging the revenue management – sales relationship. |
![]() | Peter Pohlschmidt, Manager of E-commerce for Qatar airways discusses data driven sales & marketing |
![]() | Sue Conroy, Fraud Prevention Manager at Eurostar, discusses the latest fraud prevention tools and solutions. |
| Fraser Campbell, CEO of Wcities discusses how the Mobile Phone is unique. |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
| Michael Stromer, Director of Interactive Marketing of JetBlue Airways discusses becoming a world-class website |
![]() | Review sites are not the enemy. Learn how to successfully respond to criticism and fi nd ways of beating the system through customer interaction. Own your traffi c and discover ways to maintain direct online sales without diverting to review sites. Understand the pros and cons of linking to review sites like Tripadvisor on your page. |
| Martin Rastellino, Co Founder & Chief Operating Officer of despegar.com discusses a lag in online travel adoption represents an opportunity. |
| Zinan Liu, Director of Sales & Account Management of HRG discusses the overview of distribution channel in the corporate sector. |
![]() | Dirk Schreier, Project Manager Online Sales for Lufthansa German Airlines discusses success factors and cultural characteristics |
![]() | Deidre Bounds, Founder of i-to-i, discusses what i-to-i do and the details of how to organise life changing travel. |
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| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
![]() | John Lambe, CTO at OpenJaw Technologies discusses whether to sell distressed inventory through 3rd party sites |
![]() | Paul Briggs, Director of Customer Marketing and Loyalty at Travelocity discusses using sophisticated metrics to analyse the effectiveness of B-to-C campaigns |
![]() | Jonty Kelt, VP of Search International at Doubleclick discusses search optimisation |
![]() | Amy Scarth, Head of Research at EyeforTravel gives an overview of the travel market in the CEE region |
![]() | Jasmine Hyman, Marketing Director at The Gold Standard discusses premium quality carbon credits for the compliance and voluntary markets |
![]() | François Choquette, Director General of Air Canada discusses the evolution and growth of travel in France |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | As demand and markets return to form so too will the battle with your competition - Discover the most profitable and cost effective mix of channels to drive higher bookings, revenues and capture market share in the new economic paradigm. |
![]() | Rick Ferguson, Editorial Director for COLLOQUY discusses shifts that will revolutionize your customer strategy |
| Scott Ohman, Manager eBusiness Commercial of Cathay Pacific discusses the growth of the internet population in Asia. |
| Lisa Halim, Director Online Distribution and Marketing of Starwood Hotels and Resorts says "the website is becoming key point of contact". |
![]() | Kjetil Smette, Director of Revenue Management at First Hotels discusses Revenue Management across your distribution channels |
![]() | Create an effective distribution and sales strategy for the Chinese consumer. Learn from: |
![]() | Jonathan Gluckman, CEO at Incubeta discusses Travel Distribution |
| Don Birch, CEO of Abacus says "indirect travel distribution lives and dies by the |
| Ted Zhang, CEO of DerbySoft talks about how the world is changing. |
| Access all the slides and Audio from the Revenue management and pricng conference in Amsterdam. Speakers include: |
| Ken Penny, Sr. Director, e-Commerce and Distribution Planning of Continental Airlines says "to be prepared you need to know what is coming". |
| Martin Verdon-Roe, Head of Sales UK of Tripadvisor discusses using social media. |
| Kevin Tan, Director of Global Sales and Expense Management Asia Pacific of Carlson Wagonlit Travel discusses corporate card landscape in china. |
![]() | Jeff Hanson, Regional Director of Marketing & eCommerce - Western Region, Marriott Intenational, discusses Marriott’s approach to social media and user generated content. |
![]() | Brad King, Senior Director for the Travel Category at Yahoo! Search Marketing talks about building a visible search campaign |
![]() | Vladislav Kostyukovski, Manager for New Ventures & E-com at Thomas Cook discusses an approach to online travel business |
![]() | Peter Ward, CEO at WAYN discusses the momentum of the online community |
![]() | Chris Warwick, Managing Director of Multimap.com explaining eCommerce in the Chinese market |
![]() | Norbert Stiekema, SVP of Sales and Distribution for Disneyland Resort Paris talks about managing your mix to suit your country |
![]() | With Google and Apple battling to dominate mobile web browsing, it seems that after years of wrong predictions, the analysts might now get it right.mobile will have as big an influence on travel sales as the web did. You need to start experimenting. Investing in to anything new and unknown sees wasted money as we chase the wrong opportunities and go with the wrong suppliers. Mobile is in the Netscape years. Lots of small developers working over lots of platforms. The next stage will be standards and an agreement of what actually works. |
![]() | Jessica Butcher, Partnerships Manager for Isango! talks about travel ‘experiences’ and the context of ancillary products |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
![]() | Mr Robert Campbell, Director of Offexploring discusses Web 2.0 & social networking |
![]() | Caroline Papadatos, SVP & Chief Knowledge Officer at Air Miles talks about making loyalty programs work |
![]() | Pedro A. Valades, Director IT & Global Distribution at Grupo Transhotel discusses La Consolidación Hotelera |
![]() | Rich Saleh, Director of Pricing and Revenue Optimization at Travelocity discusses the challenges in comparing prices in dynamic packages |
| Michael Rhodes, eCommerce Manager of Leger Holidays discusses how to keep the customer satisfied. |
| Pablo Alvarez, Group Innovation Manager of lastminute.com discusses how to address your constantly connected consumer. |
![]() | Laurent Barelier, Revenue Manager for Novotel & Ibis World Trade Centre in Dubai discusses pricing inventory and the perception of your brand |
![]() | Rania El Haddad, PhD Researcher at University of Surrey, discusses the implementation and practices of revenue management. |
| Dave Hughes, Director of BT Wireless Broadband discusses how the travel industry benefits from mobile. |
| Rishikant Singh, AGM Revenue Management of Air India discusses how profitability should not be the only prism of pricing. |
| Santiago Huertas, Ventas Online, Back Office Manager of Iberostar discute revenue management & e.distribution. |
| Gaurav Sundaram, Country Director - India of Egencia discuss what buyers want. |
![]() | Radoslaw Dutkowski, E-Commerce Manager at LOT Polish Airlines talks about delivering all you have promised and making an extra 20% revenue |
![]() | Revenue and pricing techniques that maximise hotel profit margins. Learn from: |
![]() | Rene Koinzack, Marketing and Pricing Director for Russia and CIS, Lufthansa discussing online distribution & marketing strategies |
| Ken Bott, Director of Consumer Marketing and CRM of Intercontinental Hotels Group discusses loyalty programs supporting the brands. |
| Dimitrios Buhalis, Professor of University of Bournemouth discusses emerging etourism trends. |
![]() | Natasa Christodoulidou, Assistant Professor of Marketing at California State University, Dominguez Hills discusses the importance of knowing your customers |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
| Jerome Touze, Co-Founder & Co-CEO of WAYN.com says "CRM is not only understanding who your customers are – it is also understanding what they do". |
![]() | Iain Webster, Senior Manager of Customer Loyalty at Qatar Airways talks about implementing and managing a profitable loyalty program |
![]() | Duncan Bramwell, Managing Director of Duncan Bramwell & Co., discusses how to retain control of your distribution even in these times. |
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![]() | Roger Kemp, Professor of Engineering at Lancaster University discusses how you show your green cred |
| Jackie Douglas, General Manager, Distribution and Pricing of Voyages Hotels & Resorts discusses why you should address customer segmentation issues and personalise the customer website experience. |
![]() | Indirect vs direct: how to calculate the true cost of sale from your various distribution channels. |
![]() | Diane Clarkson, Travel Analyst for Jupiter Research talks about understanding today’s online traveller. |
![]() | Adam Healey, CEO for VibeAgent talks about developing a successful social content strategy |
![]() | Petar Panayatov, Head of Marketing for TravelStoreMaker.com talks about the main drivers of change in consumer behaviour and what the main reasons for consumer reluctance to book online are |
![]() | Steven Taylor, Senior Director for International SPG at Starwood Hotels & Resorts Worldwide discussing the use of Web 2.0 |
![]() | Mo Bulbrook, Head of International at Cheapflights talks about converting online "Lookers to Bookers" |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
| Bjorn Brandt, International Sales Director of Malev Hungarian Airlines discusses how the traditional airlines develop their online strategies. |
| The travel industry is unique in being one of the most volatile, complex and yet potentially lucrative industries for those who can keep ahead of the curve. Innovation and entrepreneurial spirit continue to pave the way for growth and profitability, especially in the highly dynamic online space. Disruptive change can undercut successful business models or create exciting and highly lucrative new opportunities for those in the know. In this session we have gathered the most successful and innovative online pioneers to share the secrets of their success and predictions for the next phases in the evolution of online travel. |
| Kate Varini, betterrevenue.com, Senior Lecturer of Oxford Brookes University discusses how to align your customer data with your revenue management and pricing strategy. |
| Sandeep Govil, Director of Revenue Management and Science Analytics of Wyndham Hotel Group explains how to use data to improve customer value. |
![]() | Hugo Burge, Vice Chairman and Head of International at Cheapflights.co.uk, discusses the tools of the loyalty trade. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Gregg Brockway, Co-Founder & President of TripIt discusses two types of user content. |
![]() | Matt Bateman, COO of Viva9 Talks about affiliate marketing and travel |
![]() | Sam Shank, Vice President and General Manager of TravelPost.com at SideStep discusses social networks & travel |
![]() | Matt Tusan, VP of EMEA Vertical Programs at RightNow Technologies discusses how CRM is evolving into customer experience management |
| Tsutsumi Mitsumasa, Manager, Distribution Marketing Japan of IHG ANA Hotels Group Japan discusses distribution marketing. |
![]() | Gareth Gaston, Managing director for Octopus Travel discusses a websites "user-friendliness" |
![]() | Chethan Sharma, Director at Simon Kucher, explains why profits and pricing discipline go hand-in-hand. |
![]() | Soren Langelund, Partner at ITO, discusses understanding what barriers there are to entering the online Chinese travel market and how to go about doing it. |
![]() | Gunnar Möller, Senior Manager for International Marketing at Germanwings discusses how significant central & eastern Europe is from the point of view of Germanwings |
![]() | How do you differentiate between a marketing campaign and a price promotion? Is it possible to offer crazy prices without damaging your brand and rate integrity? How do you discount successfully? Understand how to package offers and discounts according to the channel and the demand The pros and cons of dynamic pricing how do you get the right balance between price integrity and revenue maximisation? With price transparency at an all time high, how do you maintain control? Will we see a growing trend in name your own price and opaque pricing models? Competitor pricing analysis and integration - how can you use technology to gain a greater understanding of competitor prices? Will it pay to put your competitions pricing at the heart of your revenue and channel management strategy? What can travel companies learn from the pricing strategies used in other industries such as retail and advertising? |
| Amid the chaos of last year, ancillary revenue was thrust into the limelight as an effective and highly lucrative strategy for companies suffering declining revenues and demand for core products. With the Airline industry now set to generate $58bn from ancillary products and services this year, the ability to up-sell ancillary goods represents an enormous opportunity to turn profit at each stage of the travel consumption cycle - not forgetting the benefits gained by increased customer satisfaction, retention and loyalty. |
![]() | Marcus Nyman, CEO at Travellab, explains what unique asset(s) inside a company will support success in an emerging market entry. |
![]() | Steve Pinetti, Senior Vice President Sales & Marketing at Kimpton Hotels, explains why one brand does not fit all customers. |
![]() | The event consisted of the following speakers and covered the following |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
![]() | Maxim Morozov at UCS, discusses online payments. |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
| Peeter Kivestu, Sr. Industry Consultant of Global Travel Solutions, Teredata Corporation discusses mobile execution in travel. |
![]() | What has IHG learnt from their various experiments into mobile? With the number of mobile web bookings exploding for IHG, how are they positioning for growth within the mobile channel? How do you accommodate the complex landscape when you have multiple brands and almost 4,000 hotels and in nearly 100 countries? Where has IHG experimented and how has that factored into their roadmap? |
![]() | Kristen Celko, VP Marketing at STA Travel, discusses whether you should concentrate on your own social networking community or whether you should partner with generic social networking sites. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Last year's economic crisis forced radical shifts in the way travel was distributed in a distressed market, but with recovery on the horizon every travel company must once again anticipate and adapt to capitalize on market changes or risk losing ground to savvy competitors. Hear expert insights, in-depth analysis and essential strategic advice from the leading brands in the industry today. |
![]() | Tim ONeil, the Managing Director of Reactive talks about website content for consumer stickiness and sales |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
| Aliana Ho, SVP Destination Marketing of Venetian Macau discusses the hotel supply situation. |
![]() | Henrique Henriques, Director of e-Commerce and Revenue Management at Hoteis Real, discusses how the future will be in the industry. |
![]() | * What are the proposed discounting best practices for 2010 and onwards? Hear from our top execs on how they plan to move forward |
![]() | Jitendra Jain, eCommerce Manager for Starwood Hotels and Resorts does a presentation on the "wildcard" |
| The argument in favor of customer centricity can hardly be disputed, not least because ours is an industry that is reliant above all upon on effectiveness of interacting with consumers. And yet when economic conditions turned sour, many panicked and did nothing whilst our consumers continued to evolve. As mobile and social media channels continue to grow and exert enormous influence, it has never been more vital to re-align your strategic direction and re-engage travel consumers for a reversal in economic fortunes. |
| Albert Barra, CEO, HotelJuice / proDestinos discute utilizando los nuevos medios sociales para la promoción y comercialización hotelera. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| James Sundram, Sales & Marketing Director Asia of Lonely Planet discusses the trends in Asia. |
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![]() | Amy Scarth, Head of Research for EyeforTravel Research discusses travel distribution in the emerging markets |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Jurgen Seiler, General manager of marketing for Expedia explains how important experience is when it comes to online marketing |
| Krista Pappas, VP Business Development of Farecast explains how we leverage and benefit from social |
![]() | Frank Komen, City Revenue Manager at NH Hoteles Amsterdam, explains why CRM quality is so important. |
| James Gaskell, General Manager Online of Stella Travel Group discusses customers, markets and brand position. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | * What are the proposed discounting best practices for 2010 and onwards? Hear from our top execs on how they plan to move forward |
| Gregory Hopkins, Co-founder & CEO of Libra OnDemand tells us how CRM is a management tool. |
![]() | Regardless of what sector or industry you belong to, the fact remains that the enfant terrible of travel is here to stay and the influence that mobile technology has in shaping our industry and its travel consumers is proving enormous. After years of false predictions and hype, it seems that mobile has finally crossed over into the mainstream and is becoming as vital to online travel as the advent of the web. |
![]() | Chris Warrick, Managing Director of Multimap Australasia, shows you how to tailor content to suit your customer's needs. |
![]() | Jill Noblett, SVP of Loyalty Marketing at Wyndham Hotels Worldwide discussing loyalty and CRM strategy |
![]() | Richard Haddad, General Manager for Vision Hotels Management talks about revenue management |
![]() | Antonio Pimentel García Valdecasas, VP of Aeropolitic Affairs at Iberia |
![]() | Mark Schroeder, CEO of Home&Abroad.com discusses web content & ROI |
| Anil Aggarwal, CEO of Milestone Internet Marketing discusses media budget across all industries. |
![]() | Vladislav Kostyukovski of Thomas Cook, discusses online vs offline. |
![]() | Cyril Ranque, VP of Partner Services Group Asia Pacific, explains what’s changing in the APAC travel industry. |
![]() | Steven Pinchuk, VP of Revenue Management at Harrahs Entertainment discusses integrating automated distribution, pricing and revenue management |
| Jonathan Kirsten, Projects Manager of thinkingfish discusses how to get seen in the world of canny sophisticated searchers. |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
![]() | Beatrice Tarka, CEO of Mobissimo, discusses travel search engines. |
![]() | Sotiris Damianos, Sales & Marketing Director at Hotelopia, discusses challenging the CRM Model. |
![]() | Pierre Alzon, directeur général de Lastminute.com discute Les activitésdu Groupe |
![]() | Indirect vs direct: how to calculate the true cost of sale from your various distribution channels. |
| To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010' |
| Andrew Rubinacci, VP Distribution Marketing of InterConinental Hotels Group discusses the battle of indirect vs. direct distribution. |
![]() | Richard Noon, CEO at Webjet discussing online searching and how its evolution |
![]() | Elizabeth Cambra, Corporate Director of Revenue Optimization at Outrigger Hotels and Resorts talks about bringing sales & revenue management together |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Ivan Sevostianov of Webprojects, discusses search optimisation and travel search techniques. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Puneet Mahindroo, Corporate Director of Revenue Management & Global Distribution of Taj Hotels, Resorts & Palaces discusses customer buying behaviour. |
![]() | Nathan Clapton, Senior Director Brand Distribution at TripAdvisor, explains how to learn what your customers really think and put it to work for you. |
![]() | Geraldine Calpin, Vice President of Brand Websites at Hilton International discusses how to get more value out of your online presence |
| Regardless of what sector or industry you belong to, the fact remains that the enfant terrible of travel is here to stay and the influence that mobile technology has in shaping our industry and its travel consumers is proving enormous. After years of false predictions and hype, it seems that mobile has finally crossed over into the mainstream and is becoming as vital to online travel as the advent of the web. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Dan Martin, Head of Customer Insight at Airmiles discusses Consumer-Centric revenue management strategies to boost revenue |
| Barry Bergmann, Director Sales - Japan of United Airlines discusses airline distribution and marketing strategies. |
| Adam Winterflood, Founder of Mobile Trials discusses the mobile travel sector. |
![]() | Roque Palacios, International Alliances Manager for Sky Airline |
![]() | Wilhelm Weber, Director Performance & Revenue Optimisation at WorldHotels, asks whether you are finding that all forecasting tools are failing or have |
![]() | Low cost, high reward distribution and sales strategies. Learn from: |
![]() | The event consisted of the following speakers and covered the following |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| With increasing real time input in Google and Bing, what does the real-time web mean for social media and search? How can you embrace micro blogging and reap the SEO benefits? |
![]() | Tim Coleman, VP of Revenue Management at MGM Grand Resorts discusses aligning Revenue Management and pricing strategy with your customer data |
| Francesca Ecsery , General Manager UK of Cheapflights discusses how capturing customer data from your website be used to improve relevancy. |
![]() | Upgrade your online marketing toolkit to optimize sales in a Web 2.0 environment. Learn from: |
![]() | Mariya Yurchenko of British Airways Russia, discusses BA e-ticketing. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | The era has ended when revenue management stands alone as a tactical approach to inventory management. With the right technological and management support, forward thinking travel companies are integrating revenue management into all aspects of their businesses, from marketing, to sales to operations. Smart companies are using revenue management to consider total revenue contributions, including ancillary revenues, to maximize spend per customer and focus on the most lucrative ones! |
![]() | Jorunn Svidal, Director Of Revenue Management at Thon Hotels talking about creating a successful RM culture |
![]() | Successfully targeting your audience: a guide to increasing your brand awareness onlineAs an increasing number of consumers head online for the best deals, brands need to get savvy in order to cut through the competition. Effective targeting can have a huge impact on the success of your online advertising campaigns, but do you really understand how and why different types of targeting work? |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Frédéric Hernandez, PDG de Location Vacances Express parle de commentaire assureur que vos clients visitent votre site avant Celui de vos Concurrents |
![]() | Meraj Huda, Founder & Principal Consultant at Forumline Consulting, discusses complimentary marketing campaigns across new channels. |
| Savio W Barretto, Marketing Manager of Google India discusses the rule of scrap. |
| Jim Hobbs, President/Founder of CheapCaribbean.com discusses how you can make your marketing budgets work even harder. |
| Ashley Randall, Senior Product Manager of TripAdvisor discusses how to stand out in the crowd. |
![]() | Puneet Mahindroo, Director of Revenue Management at Taj Hotels and Palaces talks about integration of revenue management and pricing across all your distribution channels will drive profits up while reducing costs |
| Nick Johnston, Programme Manager - Sales and Marketing of Hertz discusses what key opportunities and issues for distribution technology in the car rental industry. |
| Nathan Clapton, Senior Director of Brand Distribution of TripAdvisor discusses what the customer really wants and how to make it work for you. |
| John Banta, Managing Director and General Manager of Sheraton Miyako Hotel Tokyo discusses the keys to successfully implementing CRM. |
![]() | Is it possible to identify the ideal moment to raise incentives before your top sales people are poached? How do you create realistic targets for your sales people in uncertain times? How do you find, recruit and keep the best? Key tips to discover, develop and nurture sales maestros and experts. And should you hire from inside or outside the industry? What will motivate your best sales people to work as part of a team while still producing outstanding individual performances? |
![]() | Jennifer Jurick, Director of Affiliate Relations for Hotels.com discussing online marketing |
| Josh Steinitz, CEO of NileGuide discusses the expanding opportunities for user generated content. |
| Tang Lan, VP of Marketing of Ctrip discusses the service declaration. |
| The downturn has had a considerable impact not only on revenues but on the behavior of travel consumers. This shift in consumer behavior is also being strongly influenced by new technological developments - altering customer expectations of your brand forever. What are you doing to ensure you are targeting consumers in the most effective way with the product they want? Get key insight on US travel consumer trends including trends in:- Package holidays Short staysFrequency of travelComparison sites, OTA's, social media tools - Where do consumers look for a bargain?Mobile technology - how ready are US consumers for mobile and how do they wish to interact? |
| Access slides from over 100 speakers, from the biggest annual meeting of the online travel, pricing and distribution experts |
![]() | Stephen Attenborough, Commercial Director of Virgin Galactic discusses how to market the environmentally friendly idea |
![]() | Joerg Esser, Head Yield Management & Business Development at Thomas Cook, discusses “Uncertainty” – Lack of insight or true unknown? |
| Mark Starkov, President & CEO of Hospitality eBusiness Strategies discusses social media vs search engines. |
![]() | So now we've covered engagement and brand recognition, how do you calculate the success or failure of a social media campaign? |
| John Lambe, CTO of Openjaw Technologies and Vice-Chairman of the OpenTravel Board of Directors discusses selling online and the four things to consider. |
| Despite the tremendous growth of social media, trip planning websites and 3rd party distributors, your travel website remains the most cost-effective channel to sell travel and promote long term brand loyalty. Discover the latest digital tools and techniques to maximize direct traffic, increase brand visibility and convert elusive lookers into loyal bookers. |
![]() | Georgy Gorshkov of BTB24, discusses the implementation of online payment technologies into your business and how it will impact sales. |
![]() | Douglas Simoes Country Manager of Worldspan |
![]() | Tomasz Moroz, President of Travelplanet talking about direct vs. indirect distribution and the impact is the internet having on the traditional intermediary distribution model |
| Innovation and inspiration from the brightest minds in travel looking at social media, customer tech and trends - and how your customers interact with you through and beyond 2010?Access all the video and slides from the Travel Distribution Summit Europe 2010 keynote debates and the Social media and travel conference. |
![]() | The past twelve months has seen extraordinary change on account of global economic difficulty. In this opening session, we ask the industry forerunners to tell us what to expect for the future in the Revenue Management field: |
![]() | Venessa Paech, Community Manager for Lonely Planet discusses growing & maintaining a community |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
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| Leonardo Llorente, Director eCommerce of Barceló Viajes discute el precio. |
| Max Starkov, President & CEO of Hospitality e-Business Strategies discusses how to optimize your CRM strategy and retain customers |
![]() | Frank Zehle, VP Brand Marketing Continental Europe at Marriott International, discusses the key steps and touchpoints to the buying process. |
| David Gross, SVP Global Airline Distribution of Sabre discusses the value of multi-channel distribution. |
![]() | The argument in favor of customer centricity can hardly be disputed, not least because ours is an industry that is reliant above all upon on effectiveness of interacting with consumers. And yet when economic conditions turned sour, many panicked and did nothing whilst our consumers continued to evolve. As mobile and social media channels continue to grow and exert enormous influence, it has never been more vital to re-align your strategic direction and re-engage travel consumers for a reversal in economic fortunes. |
![]() | Stephan Bosman of Zoover International, discusses the future of social on-line marketing in Russia. |
![]() | Roy Graff, Managing Director of ChinaContact discusses the state of online travel in China |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
| Raúl Jiménez, Socio Fundador y Director General, minumbe.com discute Los problemas de los usuarios. |
![]() | Christine Arnholt, VP of Marketing Services at Carnival Cruise Lines discusses the changes in consumers wants |
![]() | Despite the tremendous growth of social media, trip planning websites and 3rd party distributors, your travel website remains the most cost-effective channel to sell travel and promote long term brand loyalty. Discover the latest digital tools and techniques to maximize direct traffic, increase brand visibility and convert elusive lookers into loyal bookers. |
![]() | Undeniably one of the most rapidly growing markets in the U.S, the global mobile app market is currently worth $4.66bn (Wired) and will be worth over $25B by 2014, overtaking both the desktop software and music download industries. In the U.S the smartphone adoption rate stands at 76% and over half of consumers have used their phone for travel related purposes - the opportunity for growth is truly enormous. How should you prepare? |
![]() | Henrik Imoff, Head of Yield Management & Pricing at Sixt Autovermietung, discusses Car Rental Revenue Management. |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Access all the audio and slides from the Travel Distribution Summit Europe 2010. This includes all the conference sessions except the Keynote Debate and the Social Media sessions. The sessions are all listed below: MOBILE SESSIONS:Virgin Atlantic offers an extensive range of services via mobile and has been marked as an industry leader in this area. How have they successfully sought to meet customer wants and expectations? How is Virgin going to use mobile to service its clients. How will they maintain ancillary revenues when their customers book via their mobile device. Is their app built to drive sales or to improve loyalty? |
![]() | Awareness with online payments, is there any control? • Online payments, is this a black box or is there influence? • Where do you start to create and control an effective payment strategy? • Is it possible to change a cost into a profit centre? • On high level we will share the bricks and the controls. |
![]() | * Understand why a holistic approach to customer behavior is now essential for the future of travel revenue management and total customer value |
![]() | Phil Zhou, General Manager for System Development & Commercial Training at China Eastern Airlines discusses the E-commerce in China and opportunities for the airline to improve its distribution channels |
| Understand how the Asian online travel, revenue management and distribution partnerships are developing in 2010. Know who is investing and innovating in this vital region. |
| How can you cash-in at every stage of the travel consumption journey? Hilton Hotels reported a $40 return for every dollar they invested in mobile last year. The smart phone market is expected to surge 30% by 2013 to 1.6 billion users, making Mobile the ideal channel for businesses to engage and sell to inspire huge audiences across multiple consumer touchpoints. |
![]() | Rajitha Dahanayake, CEO at eMarketingEye discusses Search Marketing |
![]() | Will legislators move against high and confusing card payment fees? |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Peter Ward, Co-Founder & Co-CEO of WAYN gives us an inside look into WAYN |
![]() | Barbara Pezzi, Director of Web Marketing and e-Commerce at Swissotel Hotels and Resorts, discusses online marketing strategies. |
![]() | Iain Pringle - Head of Customer & Loyalty, The Mileage Company, British Airways - explains how schemes can be defined by the strength and role of partnerships. |
![]() | Ryan Green, Senior Manager of Customer Loyalty at Southwest Airlines discusses the best practices for maximum return on customer data warehouse |
![]() | Jenn Keen, Divisional Revenue Manager for the UK & Ireland at the Inter Continental Hotels Group discusses the true value of “Ancillary” revenue in hotels |
| Harry Tan, President & CEO of Days Inn China discusses lessons learnt from past olympic host countries. |
| Jean-Noel Lau Keng, Head of Product Management of Amadeus discusses the potential benefits to corporate travel program. |
![]() | Xavier Vallee, Head of Marketing at Avis Rent a Car UK discusses their approach to online customers |
![]() | Soren Langelund, Partner at ITO talks about emerging markets in China |
![]() | John McEwan, Corporate Director of Revenue Strategy at Vail Resorts & Hotels discusses rate parity & demand management |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Learn and learn from the best online travel marketers in Europe. Audio footage \r\nAndrew Pozniak, Head of Travel - Emerging Europe, Middle East and Africa, Google Inc\r\nJesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group\r\nGhislain d Auvigny, Commercial Director, Pierre et Vacances Group\r\nKrista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company\r\nAdam Healey, CEO & Co-Founder, hotelicopter\r\nOle Stouby, CEO, Travelmarket \r\nJohn T. Peters, President & CEO, Tripology\r\nSandra Leonhard, Director of Web Strategy, TUI\r\nThorvald Stigsen, CEO, Momondo \r\nMartin Verdon-Roe, Director of Sales, Europe, TripAdvisor\r\nBarbara Pezzi, Director Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels International\r\nTerry Kane, Director of Digital Strategy, Jumeirah \r\nAllison Wightman, Head of Marketing Systems, Virgin Atlantic Airways\r\nPaul Harrison, CEO, Carve Consulting \r\nWesley Put van den Beemt, Lecturer, International Tourism Management, HTV University of Applied Sciences\r\nSebastian Heinzel, CEO, tripwolf \r\nAnthony Rawlins, MD, Digital Visitor\r\nDavid Oliver, Director, Marketing Programmes, Hertz Europe\r\nAmelie Bourgeois, Internet and Direct Marketing Director, Disneyland Paris\r\nDanny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels\r\nNiki van Wijk, VP e-Commerce, transavia\r\nRichard Verhoeff, Director e-Commerce, Center Parcs Europe \r\nInes Verburgh, E-commerce Distribution Manager, VisitBritain\r\nJared Salter, Founder, Joobili\r\nStephanie Leavitt, Manager, Online Publishing, Carnival Cruises \r\nMalte Siewert, MD, Trivago\r\nAnia Smith, Head of Business Development, Eastern Europe, Expedia\r\nAdam Healey, CEO & Co-Founder, hotelicopter\r\nJohn T. Peters, President & CEO, Tripology |
![]() | Eastern Europe's first event for travel distribution professionals. Learn from: |
![]() | Kurt Paulson, Head of Travel for the Western Region at Google discusses "search" and explains that it is one of the core behaviors in consumers |
![]() | Whilst ancillary revenue tends to be used as a catch all term for the income from any non-core product, up-selling (seat upgrade, spa treatment etc.) and cross-selling (car hire, insurance etc.) are very different animals. In this session, the relative merits (and pitfalls!) of both will be discussed. Where should you be focussing the lions share of your resources on upselling value added products and services or cross-selling your ancillary partners products?Up-selling and brand integrity enhancing the customer experience vs sales overload. How do you get the balance right?Cross-selling and brand integrity ensuring strong ancillary partnerships which compliment your brand and keep your customers happyDon't cannibalise your core product - learn about the best way to introduce new products and services to compliment main sales, not affect them |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Jerry Dunn, Distribution Development Manager at easyJet, discusses how to run an efficient operation. |
| Amy Scarth, Head of Research of EyeforTravel Research discusses what you need to trade online. |
![]() | Sarah Allen, Area Director of Revenue Strategy for the Middle East & Africa at Marriott International talks about Attracting, developing and maintaining talent |
![]() | Jon Aizen, COO of Dapper.net, discusses how dynamic, intent-driven ads are driving bookings through the roof for your competitors. |
| Rurie Yamada, Assistant Vice President of JAL Hotels (Japan) discusses mobile usage in Japan. |
![]() | Rachel Ryerson, Field Director Marketing and CRM, Starwood Hotels and Resorts Worldwide discusses CRM and the guest experience |
![]() | John Pope, VP of marketing at TripHub discussing measuring content ROI |
| Kristen Manion, Director of Direct Marketing and CRM of Delta Air Lines discusses the slowing economy and decline in travel demand. |
![]() | Edoardo Quaglia, Business Development & Online Marketing Manager for lastminute.com gives us an overview of the online travel market in Italy |
| Bryan Estep, Vice President Mexico - Latin America of Travelocity discusses the online vs offline growth of travel. |
![]() | Maxim Polukhin of S7 Airline + Dmitry Krasnov of SITA, discuss the airline industry. |
| Walid Al Saqquaf, Co-Founder & COO of Trusted Places discusses traditional online marketing budget mix and social media spend mix. |
| Jurgen Ortelee, Director of Revenue Management & Hotel Performance, APAC of IHG says "there is a huge number of revenue managers needed". |
![]() | Rohit Talwar, CEO of Fast Future, discusses climate change, energy, the environment and sustainability. |
| Roy Graff, Director of Business Development of Sportsworld discusses the post-olympic legacy. |
![]() | Peter Ward, Founder of WAYN gives a brief background on his company & discusses travel 2.0 |
![]() | Jane Ashton, Head of CSR, First Choice Holidays PLC & Rob Stevens, Climatecare discuss carbon offsets, what they are and which ones work |
| Online search has become increasingly complex and social with the inclusion of twitter feeds and micro blogging. How you adapt to the semantic web is vital in continuing to grow your online visibility and bottom line. |
![]() | Thousands of companies are cropping up claiming to be “the world experts” on social media. We get the story from both sides. Is employing an agency to execute your strategy a good move? We open the debate with an example from both sides, and a neutral opinion too! |
![]() | Stephanie Draper, Deputy Director of Forum for The Future, discusses tackling climate change head on. |
| Owen Wild, Director of Marketing, North America of Amadeus North America discusses travel technology trends. |
| Floris de Kort, VP Business Development of Global Collect discusses how payment cultures differ. |
![]() | Martin Symes, CEO at Bezurk.com discusses travel distribution throughout China |
![]() | Rom Hendler, Vice President of Strategic Marketing at The Venetian, explains how to provide the right product at the right time at the right price to the right customer. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Jerome Touze, Director and Co-founder of Wayn discusses northern territory’s key goals. |
| Steven Moo Young, Director AA.com Strategy and CRM of American Airlines discusses how to develop a social media strategy that communicates with your customers and creates an online community |
| Regina Mylan, Senior Director of Revenue Management of GTA by Travelport discusses applying RM through various distribution channels. |
![]() | The event consisted of the following speakers and covered the following |
![]() | Ahmed Rasmy, Revenue Manager for Millennium Hotel in Abu Dhabi discusses revenue management |
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![]() | The era has ended when revenue management stands alone as a tactical approach to inventory management. With the right technological and management support, forward thinking travel companies are integrating revenue management into all aspects of their businesses, from marketing, to sales to operations. Smart companies are using revenue management to consider total revenue contributions, including ancillary revenues, to maximize spend per customer and focus on the most lucrative ones! |
![]() | Luiz Ambar, Director of Latin America at Sabre Travel Network (tbc) talks about distribution opportunities |
| Anne Payne, CEO of BeDynamic discusses localised content. |
![]() | Max Trukhin of Mamba, discusses |
![]() | Lucian Beebe - Director Product Management, LinkedIn - and Scott Hintz - Co-Founder and VP Business Development, TripIt - discuss business travelers and social applications. |
| Christophe Leon, Sales & Marketing Director of Voyages-sncf.com discusses from .COM to .MOBI. |
![]() | Central and Eastern Europe's annual event for Travel Distribution professionals. Learn from: |
![]() | Thomas Brandt at Delta.com & Self-Service - International, Delta Air Lines, discusses communicating |
![]() | Ryan Williams, CEO at bMarketer discusses Search Marketing & Affiliate Marketing |
![]() | Greg Albertini, Regional Vice President Revenue Strategy at Marriott Lodging Asia Pacific, discusses how good pricing takes multi-discipline skill. |
![]() | Janice Chan, Director Online Distribution at Starwood Hotels & Resorts APAC, discusses 3 reasons that local OTAs work. |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
![]() | Noel Swain, Vice President of Marketing of Cleartrip, explains how travel is India's largest |
| Noreen Henry, VP Hotels and Packaging of Travelocity discusses the economic challenges. |
![]() | Executive briefings from the leading ancillary revenue experts. Learn from: |
| Randy Petersen, CEO of Flyertalk.com says “the behavior of your customers has not changed but rather, the environment in which they behave in has changed" . |
![]() | Wayne Miller - EMEA Senior Partner, Travel & Transportation Industry Consulting, Teradata, a division of NCR - discusses the most important resource: information. |
| Matt Jerwood, Director of Business Development of WAYN explains how to make your product available anywhere, anytime. |
![]() | Greg Johnson, Director of eCommerce at Hyatt Hotels and Resorts discusses the paid search option vs SEO |
| Ted Souder, Head of Sales-Midwest Travel Vertical of Google says "consumers rely on experience of others". |
![]() | Dimitri Arts, Director of E-commerce at Euro Relais discusses travel search optimisation and how to ensure your customers find you before your competitors online |
| Tobi Kuhlang, Vice President of Revenue Development of Accor Hospitality discusses pricing management across multiple channels. |
![]() | Anne Payne, CEO at BeDynamic discusses engaging your customers through a personalized approach |
![]() | Constandina Milios, Online Marketing Manager at Enjoy England discusses integrating SEO, PPC and display advertising |
![]() | Listening, reacting and engaging with customers is both smart and necessary if you want to create a sustainable competitive advantage and keep customers loyal in these times of fierce economic competition. Loyalty marketing programs have become a vital strategic tool to not only keep your existing customers spending more and more often, but also turn contented customers to become brand evangelists and attract a virtually unlimited online audience. |
![]() | Steve Sherlock, Managing Director at Oodles.com, discusses what's in a name. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Your customers just won't stop experimenting. Despite the recession, customers continue to change the way they interact with you. In the meantime many travel companies have slashed their research spend and so have even less of a grip on what is happening. |
![]() | The event consisted of the following speakers and covered the following |
![]() | Roy Graff, Managing Director at ChinaContact discusses the Chinese travel distribution |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
![]() | Sandie McNamara, VP of Marketing at Harrahs Entertainment talking about the implementation of a CRM Strategy |
![]() | Flavia Matos, Manager of Business Tourism at EMBRATUR (Instituto Brasileiro de Turismo – Brazilian Tourist Board) Ministério do Turismo discusses Brazilian tourism |
![]() | Review sites are not the enemy. Learn how to successfully respond to criticism and fi nd ways of beating the system through customer interaction. Own your traffi c and discover ways to maintain direct online sales without diverting to review sites. Understand the pros and cons of linking to review sites like Tripadvisor on your page. |
| Neil Salerno, CHME, CHA, Consultant & Author of Hotel Marketing Coach discusses the realities of social media. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
| Marcus Casey, Director for Online Sales, Development and Operation of Lufthansa discusses how mobile devices are gaining in importance as means to reach consumers. |
![]() | Noel Swain, Vice President of Marketing at Cleartrip discusses the Indian market as being unique & challenging |
![]() | Bertrand Lebel, VP e-Business Development at Air France, explains why the Chinese online travel market is still in its infancy. |
![]() | Pablo J. Castro, Director of Latin America for Expedia, Inc. discusses intermediary distribution strategies and how they can compete with suppliers selling directly |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Calum Russell, Commercial Director for EasyHotel Ltd. discussing how to make your brand sticky in an ever increasingly competitive online environment |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Dennis Penalosa, Cluster Revenue Manager for Jumeirah Living discusses revenue management |
![]() | Corporate travel budgets and hotel rates are traditionally set, negotiated and contracted once a year. However with the hotel industry placing greater emphasis on yield management hotel rates are constantly changing (on daily or hourly bases), therefore not necessarily reflecting what has been negotiated and agreed. |
![]() | Neale Redington, Partner in Charge of Hospitality Services at Deloitte & Touche discusses the outlook for the travel industry |
![]() | Jean Paul Beer, President of JetMar-Netviax |
![]() | Pushing ancillary products during the booking path on your website is clearly an effective way to up-sell and cross-sell to your customers. However, to maximise ancillary spend, you should be looking at targeting offers throughout the research, buying and travelling cycle. This session will explore the ways customer touchpoints such as email, newsletters, social media and mobile can be used to increase customer spend both pre-and post sale.What conversion rates can you expect from different customer touchpoints? Match the product to the channel which products sell best at which point in the customer life-cycle? Opportunities in mobile: understand how to up-sell, cross-sell and provide excellent customer service to customers on the move |
![]() | Binu Varghese, Grand Hyatt in Dubai explains total revenue management |
| Alison Cripps, Consultant, Loyaltyone Consulting Contributing Editor of Colloquy discusses what emerging trends will impact the future of loyalty strategies. |
![]() | Rohit Talwar, Futurologist at FastFuture asks us the question whether respected travel brands will be reviled and what can be done to create a travel brand thats loved and used by all |
![]() | Patrick Wimble, Revenue Development Director at InterContinental Hotels Group discussing implementing a total RM strategy for your hotel |
![]() | The event consisted of the following speakers and covered the following |
![]() | How to market and sell more travel in Japan. Learn from: |
![]() | Scott Gatz, Founder & CEO of GayCities, discusses passion centric communities and how to target groups with shared interests. |
![]() | How are tour operators continuing to add value to packaged products and entice new consumers and demographics in an industry dominated by online intermediaries? |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Marc Charron, MD for Europe at TripAdvisor talks about empowering consumers |
| Jamie Cole, VP Distribution of Hilton International says "all customers are not the same". |
![]() | Spain and Portugal's best event for travel distribution, marketing, technology and pricing executives. Learn from: |
![]() | Rick Zeni, VP of Revenue Management at JetBlue discusses leveraging available data to enable new approaches to revenue management |
| Jerry Dunn, Distribution Development Manager of easyJet discusses LCC direct distribution and multi-channel distribution. |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
| Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology |
| Sam Samrai, CRM Manager of National Express says "the new landscape of business, demands new mindsets for new games". |
![]() | Cormac Whelan, CEO of Datalex discusses travel distribution platform |
![]() | Steven Greenway, Chief Commercial Officer at SkyEurope talks about successful ancillary revenue strategies |
| David Cerino, Chief Marketing & Product Officer of Farelogix says "evolving supplier strategies, distribution cost pressure and continued content access are key distribution drivers". |
| Barbara Pezzi, Director Web Marketing & E-commerce of Swissotel Hotels and Resorts discusses keeping up to date with search engine developments and |
![]() | Stefan Wolf, Director of Revenue Management at Shangri-La Hotels and Resorts discusses pricing |
![]() | David Smith, Product Specialist Revenue Accounting at ATPCO, discusses sales data and sources of data. |
| Anil Aggarwal, CEO of Milestone Internet Marketing discusses website e-commerce and internet marketing process. |
![]() | Stuart Spiteri, Director Asia Pacific at Akamai Technologies discusses web 2.0 and the future of travel marketing & distribution |
| Henry Woodman, CEO of IcePortal discusses what the most influential |
![]() | Indirect vs direct: how to calculate the true cost of sale from your various distribution channels. |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Lee McCabe, Director of Market Management for Expedia talks about direct vs indirect sales |
| Todd Shingler, CEO of MobileAware discusses customer care as a multi-channel challenge. |
![]() | Sameer Poonja, Vice President Technology at Kiwi Collection, explains the three dimensional approach to involving visitors to your website, leading to |
![]() | Lars Sandström, Director of Strategic Pricing at SAS Group talks about RM and pricing in travel |
![]() | Undeniably one of the most rapidly growing markets in the U.S, the global mobile app market is currently worth $4.66bn (Wired) and will be worth over $25B by 2014, overtaking both the desktop software and music download industries. In the U.S the smartphone adoption rate stands at 76% and over half of consumers have used their phone for travel related purposes - the opportunity for growth is truly enormous. How should you prepare? |
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![]() | Conference and expo co-located alongside the Leisure Exhibition at Crocus Expo in Moscow. Learn from: |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Giorgio Boscolo, PDG for Boscolo Hotels explains what his hotels do to be different |
![]() | Walid Al Saqqaf, Co-Founder & COO of TrustedPlaces talks about the global momentum of social networks |
![]() | Anne Payne, CEO at BeDynamic talks about dynamic destination content that empowers the travel industry to meet the special interests and lifestyle needs of traveling consumers. |
![]() | Two day conference bringing together the experts emerging online travel markets. |
![]() | Zeljko Kururin, Direct Sales & Marketing Director at Valamar Hotels & Resorts discusses what the most effective channel for hotel industry to distribute and market their product effectively |
![]() | Shane Jackson - Technical Business Analyst, Revenue Management at Frontier Airlines - explains what Service Oriented Architecture is. |
![]() | Meet, network and do business with the leading CRM professionals in travel. Learn from: |
![]() | Roy Graff, Managing Director of ChinaContact discusses the emerging online markets in China |
| Access all the slides and Audio from the Revenue management and pricng conference in Amsterdam. Speakers include: |
![]() | Iain Webster, Senior Manager Loyalty at Qatar Airways, discusses improving the programme to boost revenue. |
| The downturn has had a considerable impact not only on revenues but on the behavior of travel consumers. This shift in consumer behavior is also being strongly influenced by new technological developments - altering customer expectations of your brand forever. What are you doing to ensure you are targeting consumers in the most effective way with the product they want? Get key insight on US travel consumer trends including trends in:- Package holidays Short staysFrequency of travelComparison sites, OTA's, social media tools - Where do consumers look for a bargain?Mobile technology - how ready are US consumers for mobile and how do they wish to interact? |
| Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing |
![]() | Dhruv Shringi, Founder of Yatra gives an overview of his company |
![]() | Pushing ancillary products during the booking path on your website is clearly an effective way to up-sell and cross-sell to your customers. However, to maximise ancillary spend, you should be looking at targeting offers throughout the research, buying and travelling cycle. This session will explore the ways customer touchpoints such as email, newsletters, social media and mobile can be used to increase customer spend both pre-and post sale. What conversion rates can you expect from different customer touchpoints?Match the product to the channel which products sell best at which point in the customer life-cycle?Opportunities in mobile: understand how to up-sell, cross-sell and provide excellent customer service to customers on the move |
| Scott Pawloski, Regional Sales Director, Southern U.S.of Microsoft Advertising discusses how online video drives sales. |
![]() | What can the industry learn from the Globespan failure? |
![]() | Can TMC earn money out of credit card sales |
| Make contact and start valuable business relationships with Europe\'s experts in social media in travel. Senior decision makers who specialize in:Online travelSocial MediaMobileagency managementAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business . |
| Make contact and start valuable business relationships with Americas top travel executives. Senior decision makers who specialize in:Online travelSocial MediaMobileRevenue ManagementTravel DistributionAncillary or merchandising RevenueAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business . |
| Make contact and start valuable business relationships with Europes top travel executives. Senior decision makers who specialize in:Online travelSocial MediaMobileRevenue ManagementTravel DistributionAncillary or merchandising RevenueAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business . |
Eyefortravel runs conferences and meetings for travel distribution executives across the USA, Europe, India and Asia. Over 6000 top travel executives attend each year.
Every event has online networking centre pre and post event.
All Knowledge box subscribers will be given access to these online networking centres 2 weeks prior to each show.
The perfect way to: