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Research and features

Product Development in Travel Report

data analytics analysis route …

Social Media and Mobile Strategies for the Travel Industry 2011: Where should you invest your valuable time and resources for maximum return?

social media mobile case studies travel…

Travel Distribution & Marketing Barometer

Travel Distribution & Marketing Barometer Table of contents Distribution Channels Online Pene…

Hotel Online Distribution Focus North America 2009

This report focuses on the Hotel sector of the North American travel market and is based on an in-de…

This report focuses on the Hotel sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the hotel sector specifically. They will also have a clear understanding about the role of online intermediaries for hotel product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international hotel products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the hotel sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

Intercity Bus Online Distribution Focus North America 2009

 rnThis report focuses on the Intercity and Charter Bus sector of the North American travel market …

This report focuses on the Intercity and Charter Bus sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the bus sector specifically. rnThey will also have a clear understanding about the role of online intermediaries for intercity and charter bus product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international intercity bus products. rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the bus sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

Do you want sell more travel in 2010? 6 areas I feel you need to focus on Tim Gunstone, Managing Director, Eyefortravel

Social Media, online marketing and channel management. facebook, affiliate, Twitter, Yelp, Trip adv…

Somehow despite scared CFOs and minimal investment, brave marketing and distribution execs have innovated in the online and mobile channel with phenomenal success. in November 2009 we reported how Hilton, one of the world's biggest travel companies reported a ROI of 44 to 1 from its mobile web investments! This is in the face of the global travel industry shrinking by over 2%. This stuck me as being incredibly important. It demonstrated that while the travel may not have grown over the last 2 year, it has evolved enormously.

Free Report: Travel Distribution & Marketing Barometer (Edition 2)

travel distribution, marketing, social media, mobile, barometer…

Online Travel Agent Focus North America 2009

 rnThis report focuses on the online intermediary sector (OTA) of the North American travel market …

This report focuses on the online intermediary sector (OTA) of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online penetration in these travel markets and will have a clear understanding about the role of online travel agents for all travel products over the past few years and how this is expected to change over time. rnThis therefore focuses on the indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international online products via intermediaries.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. rnThis will help companies realise how the OTA sector is performing within the gross and online travel markets as a whole and provide insight into how indirect channels are developing comparatively between travel sectors now and in the future.

Airline Online Distribution Focus North America 2009

 rnThis report focuses on the Airline sector of the North American travel market and is based on an…

rnrnThis report focuses on the Airline sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the airline sector specifically. They will also have a clear understanding about the role of online intermediaries for airline ticket sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international airline products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the airline sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

FULL North American Online Travel Report 2009

rnrn rnrnThe North American Online Travel Report 2009 includes a large volume and depth of statisti…

It is revealed that North American travellers are spending more money over the Internet at the moment, despite negative growth expected for total travel spend. This means that the online travel market has been withstanding some of the impacts thrown about by the current economic climate. Travel companies are urged to put solid strategies in place to capitalise on predicted shifts in the market.The North American Online Travel Report 2009 includes a large volume and depth of statistics that will enable travel & tourism organisations to take their online strategies to the next level. \r\nThe report is packed full of: \r\nrnOriginal EyeforTravel Research data to enable informed business decisions \r\nIn-depth strategic analysis and detailed trends \r\nMarket values and trends for: Airline, Hotel, Car Rental, Cruise, Rail, Bus, Package Tour and Online Travel Agents \r\nThe first ever detailed look at travel distribution for domestic and outbound travel to enable targeted and effective strategies \r\nAn understanding of travel consumer behavior in the US & Canadian markets \r\nThe productivity and penetration of online/offline channels - for each country, each sector and domestic/outbound markets \r\nThe role and significance of online intermediaries - for each country, each sector and domestic/outbound markets \r\nOver 180 tables and charts \r\nOver 230 pages of invaluable content to ensure travel is sold more effectively in 2009 and beyond \r\n \r\nThe report is ideal for companies currently involved with the North American region or for those looking to target USA or Candian travellers. Readers may include: \r\nTravel suppliers e.g. airlines, hotels, car rental, cruise, rail, bus \r\nTravel intermediaries e.g. travel agents, tour operators \r\nGovernments tourism organisations \r\nConsultancies and media agencies \r\nAnyone with a need to understand how and where USA & Candian travel consumers buy the different travel products

Mobile Technology in Travel Report: The Introduction

 Mobile Technology in Travel Report: The Introduction rn rnThe evolution of the mobile phone from …

EyeforTravel Research presents The School of Mobile, an initiative to help educate the travel and tourism industry about the current and potential role of Mobile in Travel. The travel industry has recently told EyeforTravel that with a better understanding of mobile markets, technology and best practice, they?re ready to invest. So we aim to provide some of the necessary information to help make Mobile a reality in Travel and find out if 2009 really can be the year for Mobile.rnThe School of Mobile begins with a series of 3 reports including invaluable research findings (phase one) followed by interactive seminars and meetings (phase two)rnIn this report we investigate how the evolution of the mobile phone from a personal communication tool to an information and social hub may open a range of possibilities for the travel industry. The ability to research, book and change travel arrangements at all times makes the mobile phone seem an ideal tool for travellers. The ability to connect with consumers at all times also seems ideal from the perspective of travel companies. rnIt is argued that the mobile phone and its recent enhancements may take the efficiency of online travel to a new level and that Mobile technology may have another immense impact on the consumer buying cycle, thus the way we do business.rnSince mobile telephones were introduced they have reduced in size from unwieldy ?brick?s? with one function (to make voice calls) to very portable, highly sophisticated devices which in most cases act as the hub of our daily lives. The mobile phone has incorporated itself into that small list of items we must always have with us (as well as keys and wallet). This suggests something very exciting for the travel industry and many companies are busy investigating possibilities at all stages of the consumer buying cycle.rnBut are there real possibilities? What and where could you be looking towards? How should you go about investing in this new digital strategy? What opportunities and challenges exist? Who has already invested in Mobile and how? Does the technology exist to enable what you want to actually do happen?

European Online Travel Report: 3rd Edition

There’s been a true explosion in online sales across Europe and further developments are on the…

There's been a true explosion in online sales across Europe and further developments are on the horizon. Rising internet and broadband penetration continues, internet use advances, new online payment facilities, trust, more suppliers, more online intermediaries, more innovative tactics, sophisticated technologies, superior online marketing, increasingly targeted strategies ... these are just some of the factors driving consumers to buy their travel online. But what, where, why and how?

The Airline Industry and Social Media

Social Media - A “Must-Know” for the airline industry rn rnrnrnrnrnrnrnrn …

Social Media - A “Must-Know” for the airline industry\r\nIt is early days for social media as a B2C tool. The scale of activity at the non-commercial level is however such that businesses cannot help but seek to tap into what may prove to be a lucrative flow. It may or may not be an important tool of the future - but meanwhile it is too potentially valuable to ignore.\r\n Anything that might give you - or your competitors - a competitive edge is Must-Know at a critical time like this. \r\nThis report, carefully researched by Steven Frischling & Addison Schonland at the Innovation Analysis Group (IAG), is a fine guide to help you through the key issues and potential traps.\r\nThe report includes:\r\nA proposed plan for Social Media roll out\r\nSection One - The Big Picture\r\nincluding, The Social Media Explosion, The Conversation\r\nWhat Social Media is doing to brands\r\nSurvey Results\r\nAirline by Airline - Tweet by Tweet\r\nAn Airlines first month on Twitter - the examples of Continental Airlines\r\nThe top three airlines on Twitter

Rail Online Distribution Focus North America 2009

 rnThis report focuses on the Rail sector of the North American travel market and is based on an in…

This report focuses on the Rail sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the rail sector specifically. They will also have a clear understanding about the role of online intermediaries for rail product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international rail products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the rail sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

Car Rental Online Distribution Focus North America 2009

 rnThis report focuses on the Car Rental sector of the North American travel market and is based on…

This report focuses on the Car Rental sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the car rental sector specifically. They will also have a clear understanding about the role of online intermediaries for car rental product sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international cruise products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the car rental sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

Package Tour Online Distribution Focus North America 2009

 rnThis report focuses on the Package Tour sector of the North American travel market and is based …

This report focuses on the Package Tour sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. rnHistorical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012. rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the package tour sector specifically. rnThey will also have a clear understanding about the role of online intermediaries for package tour product sales over the past few years and how this is expected to change over time. This is the direct vs. indirect online distribution data. rnIn addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international package tour products.rnAs we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety. This will help companies realise how the package tour sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

Cruise Online Distribution Focus North America 2009

 rnThis report focuses on the Cruise sector of the North American travel market and is based on an …

This report focuses on the Cruise sector of the North American travel market and is based on an in-depth statistical analysis that investigates purchasing channels of the US and Canadian travel consumers. Historical, current and forecasted data has been developed and detailed trends can be seen from 2002 and forward to 2012.rnReaders will have access to figures showing online vs. offline distribution trends in these travel markets and the cruise sector specifically. They will also have a clear understanding about the role of online intermediaries for cruise product sales over the past few years and how this is expected to change over time. rnThis is the direct vs. indirect online distribution data. In addition, readers will also have access to the exclusive data that identifies diverse distribution patterns within the North American travel markets and therefore be able to identify the implications of differing consumer behaviour between purchasing domestic and international cruise products.rn As we believe it is important to put it all into perspective, included in the report is also a BONUS statistical overview analysis of the North American travel market in its entirety.This will help companies realise how the cruise sector is performing within the gross and online travel markets as a whole and provide insight into how the sector is operating comparatively in terms of distribution trends now and in the future.

The Evolution of Travel Retail

The Evolution of Travel Retail …

Presentations and conference slides

Understanding the benefits to mobile marketing

Linda Anderson, Oriented, Consistent, Comprehensive, Caring, Fun, Established, Technology, Rewards, …

Linda Anderson, VP of Marketing for Red Lion Hotels discussing why mobile marketing is beneficial

La distribution electronique a bouleverse norte industrie

ghislain dauvigny, marketing, opérateurs, internationaux, Commercialisation, Accorhotels.com, E-mai…

Ghislain D Auvigny, Distribution & VP Ventes, Accor discussions sur la façon de distribution electronique La bouleverse une industrie Norte

Best practices for maximum return on your customer data warehouse

Southwest Airlines, Ryan Green, Practices, Warehouse, Southwest Airlines, Information, Flight Data, …

Ryan Green, Senior Manager of Customer Loyalty at Southwest Airlines discusses the best practices for maximum return on customer data warehouse

Service oriented architecture for the airline industry

Shane Jackson, Frontier Airlines, airline, strategies, IT, diverse, Architecture, Technologies, meth…

Shane Jackson, Technical Business Analyst and Revenue Management for Frontier Airlines talks about service oriented architecture for the airline industry

Competitive intelligence – pricing

Jason Houle, Lixto Software GmBh, resources, Clarity, Straightforward, guaranteed, Flexible, Best Av…

Jason Houle, VP of Travel at Lixto Software GmBh talks about using market data in pricing and revenue management

Effective rate management across all your distribution channels

John McEwan, Vail Resorts, Hotels, Superior, Aggressively, Opportunities, Extranet, Ease, Impact, Sp…

John McEwan, Director of Revenue Strategy at Vail Resorts and Hotels

Web 2.0 and the future of travel marketing & distribution

Stuart Spiteri, Akamai Technologies, Socialized, Personalized, Mode, Medium, Channel, Experience, Se…

Stuart Spiteri, Director Asia Pacific at Akamai Technologies discusses web 2.0 and the future of travel marketing & distribution

Mark Mahaney, Managing Director, Internet Research, Citigroup Smith Barney will speak about How to Intelligently Prepare for Maximum Growth in a Transformed Market

Mark Mahaney…

Last year's economic crisis forced radical shifts in the way travel was distributed in a distressed market, but with recovery on the horizon every travel company must once again anticipate and adapt to capitalize on market changes or risk losing ground to savvy competitors. Hear expert insights, in-depth analysis and essential strategic advice from the leading brands in the industry today.

Is Search as we Know it Today Still Evolving?

Online marketers, search engine optimisation, return on investment hotels, online bookings, flights,…

Best and worst performing online advertising tactics according to Richard Noon, CEO of Webjet - Australia's multi award winning online travel service.

The Challenge of the Shortened Booking / Reservation Window - Travel Distribution summit Asia 2010 - Kathrin Artaker - Senior Manager Revenue Management Systems & Training, Starwood Hotels & Resorts

The Challenge of the Shortened Booking / Reservation Window - Travel Distribution summit Asia 2010 -…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Improving conversion rates

Pascal Bordat, Sprice.com, control, Neutrality, comparison, Interactive, Choice, Accuracy, Web 2.0, …

Pascal Bordat, CEO at Sprice.com discusses improving conversion rates and a bit about Sprice.com

Offering car rental through real-time multi-supplier channels

Bobby Healy, Blue1, Opportunity, Optimisation, Normalisation, Connectivity, Ancillary, Touchpoints, …

Bobby Healy, CTO at CarTrawler discusses offering car rentals through real-time multi-supplier channels

How Do You Show Your Green Cred?

Roger Kemp, Lancaster University, green, green cred, carbon footprint, sustainable business, organic…

Roger Kemp, Director of Low-carbon MSc programme at Lancaster University, defines "green" and explains how to show your green cred.

Won't Get Fooled Again

Adam Metz, Metz, social web budget, ROI, SEM, SEO, marketing, social web, advertising…

Adam Metz, Principal of METZ, discusses what the social web budget should look like, in terms of

A roadmap for bringing consumers into the conversation

Gregory Saks, Compete, brand, balance, roadmap, CGC, Promotions, control, Events, eCommerce, Methodo…

Gregory Saks, Travel Analyst at Compete discusses Consumer Generated Content in travel and a roadmap for bringing consumers into the conversation

Realising the "Search" potential

Craig Hewett, Personalization, PhoCusWright, positive, attracting, Growth, Qualified, Capture, Contr…

Craig Hewett, Founder and Chief Marketing Officer of Bezurk talks about the "Search" potential

Revenue Management – A Challenge

terje roli, sas norway, revenue management, fare, revenue, aircraft, low cost, maximize revenue, str…

Terje Roli, Head of Revenue Management of SAS Norway discusses the original aim of revenue management.

The Sound of the Crowd

nathan clapton, tripadvisor, customer, guest reviews, hotels, game reserves, reviews, guest feedback…

Nathan Clapton, Senior Director of Brand Distribution of TripAdvisor discusses what the customer really wants and how to make it work for you.

Two-Sided Market Economics

pongsak hoontrakul, morethailand.com, markets, economics, platform market, ebay, buyers, sellers, pr…

Pongsak Hoontrakul, Owner and CEO of morethailand.com discusses two sided markets.

Global Trends in Online Travel

Simon Carkeek, EyeforTravel, online travel, travel markets, global travel, global trends, low-cost a…

Simon Carkeek, Executive Director of EyeforTravel, discusses the size of online travel markets globally.

Banyan Tree's Transitions: Going Global, Sustaining and Growing World Class Infrastructure

Michael Lee, Banyan Tree Hotels and Resorts, hotels, brand management, content management system, me…

Michael Lee, VP Marketing Systems & Services at Banyan Tree Hotels & Resorts, explains why media distribution is so important.

Mobile Content that Sells Adam Healey, CEO, hotelicopter - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

What is the online consumer looking for

Christine Arnholt, Carnival, Cruise, Lines, Consumers, brand, control, Procter & Gamble Company, Lis…

Christine Arnholt, VP of Marketing Services at Carnival Cruise Lines discusses the changes in consumers wants

Online Marketing Strategies for Travel 2011: The Americas & Caribbean

Online Marketing, Miami, social media, email marketing, search, seo, search marketing, mobile…

Enhancing Your Web Content to Improve Quality Traffic And Increase Conversion Rates Online Travel Strategies Conference:- Inge Van Akker, Direct Marketing Manager, Eurorelais - Travel Distribution Summit Europe 2009

Inge Van Akker…

The Future Of Travel Commerce - Which Players And Business Models Will Define The Travel Buying Experience In 2009 And Beyond? Keynote Strategy Debate - Ed Kamm, COO, lastminute.com - Travel Distribution Summit Europe 2009

Ed Kamm…

Retain customers by consistently delivering your brand promise

Max Yousaf, Octopustravel.com, Brand Promise, expertise, solutions, simplicity, value, Global, consi…

Max Yousaf, Head of Sales EMEA at Octopustravel.com talks about retaining customers by consistently delivering brand promise

Travel Distribution and Sales China 2008

Create an effective distribution sales strategy for the unique Chinese consumer, Travel Distribution…

Create an effective distribution and sales strategy for the Chinese consumer. Learn from:

Travel Distribution Summit Asia 2009

Online success in challenging environments, Cyril Ranque, VP Partner Services Group APAC, Expedia, O…

Low cost, high reward distribution and sales strategies. Learn from:

Managing Multi-Platform Distribution

Mark Wong, marketing and development, Asia, Pacific, Preferred Hotel Group, hotel, mulit-platform di…

Mark Wong - Vice President, Marketing & Development Asia Pacific, Preferred Hotel Group - discusses getting creative.

The Number Crunch - Understand Analytics and ROI for Social Media - Anil Aggarwal, CEO, Milestone Internet Marketing

Anil Aggarwal…

How do you measure success and failure on social media platforms? Can you really directly track ROI? Hear from brands that have the fi gures to prove that social media can can drive real sales and revenue. They will show you how you can implement their strategies into your business and keep all those revenue managers happy too!

Charting a Path to Customer Growth in 2007

Vistrio, Tim Prunk, travel marketing, travel industry, data integration, consumer database, wallet s…

Tim Prunk - Chief Executive Officer, Vistrio & Carolyn Corda, VP Client and Professional Services, Vistrio - explains how achieving customer growth requires managing three inter-related, critical components.

Social Media & its Impact on Brands & Business

sharat dhall, tripadvisor, india, social media, brands, social interaction, broadcasting, social dia…

Sharat Dhall, Managing Director - India of TripAdvisor discusses what social media is.

Russia... An Emerging Online Travel Market?

Amy Scarth, EyeforTravel, travel, Russia, Russian consumer, online travel, internet advertising, mar…

Amy Scarth, Head of Research at EyeforTravel, explains how travel products are being distributed

Web 2.0 – Reflections from a travel publisher

Tom Hall, Lonely Planet, Reflections, Lonely Planet, travel, publisher, travel cycle, stickiness, bu…

Tom Hall, Digital Marketing Manager EMEA from Lonely Planet discusses travel 2.0 as a marketing tool

Pricing strategies

The Power of Pricing, Four Seasons, Sydney, Back to Basics, Pricing strategies, familiar, Pricing, H…

Bruno Kim, Director of Revenue Management, CRME at the Four Seasons Hotel in Sydney discussing the importance of pricing strategies

Peak Oil

Karl Skerstins, FCm Travel Solutions, Peak Oil, travel industry, deepwater systems, oil shortage, OP…

Karl Skerstins, Manager at FCm Travel Solutions, explains what Peak Oil is and how it affects the travel industry.

Managing the Opportunities and Challenges of Unbundling, Ancillary Revenue And Partnerships Conference - Henriette Thilert, Head of Ancillary Revenue, Aer Lingus - Travel Distribution Summit Europe 2009

Henriette Thilert…

Innovating Distribution & Demand

Grant Coluqhorn, APAC, Travelocity, Asia, Pacific, online travel, Zuji, lastminute.com, travel, tour…

Grant Coluqhorn - Director of Hotels, APAC, Travelocity - asks how you will innovate or invigorate?

Opportunities in Emerging Markets

Rohit Talwar, Fast Future, travel, tourism, global tourism market, sustainable tourism, sustainable …

Rohit Talwar, CEO of Fast Future, discusses the global drivers of change that are impacting travel and tourism.

A world of user-generated content

Asia, Lonely Planet, Sarah Ouellette, unstructured, Wikipedia, Threats, tourism, desktop, business, …

Sarah Ouellette, Business Development for Asia Pacific at Lonely Planet talks about living in a world of user-generated content

How is consumer behaviour evolving in the diverse European marketplace

Sarah Newman, Royal Caribbean, Cruises, International, evolving, European, marketplace, user generat…

Sarah Newman the Regional VP & Commercial Director of Royal Caribbean Cruises International discusses how consumer behaviour is evolving in the European marketplace

Travel Distribution India 2007

David Scowsill, Chairman, Yuuguu.com, Where is the market heading and how is e-commerce impacting th…

Maximise your sales in the world's fastest growing online travel market. Learn from:

Measure the ROI of your content strategy

Manuel Ley, Sol Melia, Hotels, SEO, search, Aligning, Booking, traffic, Internet, Conversion Rate, …

Manuel Ley, Director for Online Marketing at Sol Melia Hotels and Resorts The Americas explains measuring the ROI of your content strategy

Mobile Payment - Vision or Reality?

Jeremy Acklam, thetrainline.com, Venture Innovators, mobile payment, AuthentiPay™, travel market, …

Jeremy Acklam, Business Development Director at thetrainline.com and Director of Venture Innovators, discusses the travel sectors mobile challenges.

CRM, Branding and Loyalty Programs

john banta, sheraton miyako hotel, crm, branding, loyalty program, software product, customer focuse…

John Banta, Managing Director and General Manager of Sheraton Miyako Hotel Tokyo discusses the keys to successfully implementing CRM.

Data driven sales & marketing

Peter Pohlschmidt, Qatar airways, E-commerce, interesting, know, Donald Rumsfeld, Skytrax, 5-star, R…

Peter Pohlschmidt, Manager of E-commerce for Qatar airways discusses data driven sales & marketing

How do loyalty programs continue to add value and how do they fit into your CRM strategy?

Gregory Brown, Choice Hotels International, Choice Privileges, Economy, Mid-Scale, Upscale, Cambria …

Gregory Brown, VP of Choice Privileges at Choice Hotels explains how loyalty programs continue to add value and how they fit into your CRM strategy

Innovating Through The Downturn : Innovations In Search, James van Thiel, Industry Head Hotels and Accommodation, Google Brian Clark, Senior Vice President and GM, Fly.com Chris Cuddy, Group MD, Cheapflights - Travel Distribution Summit Europe 2009

Faisal Galari James van Thiel Brian Clark Chris Cuddy…

Optimizing electronic communication

Dorothee Vogel, JupiterResearch, Programming, Broadband, VoIP, Mobile, Advertising, Marketing, ,Comm…

Dorothee Vogel, Research Analyst at JupiterResearch the European Airline Industry and optimizing electronic communication in a self-service industry

Opening Keynote: Capitalize on Consumer Trends and Travel Technology -Vince Sollitto, VP Corporate Communications, Yelp.com

Vince Sollitto…

The argument in favor of customer centricity can hardly be disputed, not least because ours is an industry that is reliant above all upon on effectiveness of interacting with consumers. And yet when economic conditions turned sour, many panicked and did nothing whilst our consumers continued to evolve. As mobile and social media channels continue to grow and exert enormous influence, it has never been more vital to re-align your strategic direction and re-engage travel consumers for a reversal in economic fortunes.

Pricing inventory and the perception of your brand

Laurent Barelier, Novotel, Ibis, Dubai, Guarantee, Executive, retaining, elasticity, rates, lowest p…

Laurent Barelier, Revenue Manager for Novotel & Ibis World Trade Centre in Dubai discusses pricing inventory and the perception of your brand

Social Media Applications for the Hotel Industry

neil salerno, hotel marketing coach, social media, hoteliers, advertising opportunities, consumer ad…

Neil Salerno, CHME, CHA, Consultant & Author of Hotel Marketing Coach discusses the realities of social media.

Brand Perception & Fickle Consumer Loyalty

saurabh bhatnagar, preferred hotel group, brand perception, consumers loyalty, hotel, brand, loyalty…

Saurabh Bhatnagar, Regional Director - India of Preferred Hotel Group discusses why brand.

The (sadly) Predictable Demise of a UK Regional Airline: Maersk Air

Ralph Anker, Cranfield University, Maersk Air, AP Moller Group, British Airways, MIDT, data, researc…

Ralph Anker - lecturer, researcher and consultant at Cranfield University (formerly head of Network planning for GO) - looks at the reasons that this airline ceased operating.

Online Marketing Strategies for Travel USA 2009

Moderator: Susan Black, President, Susan Black Associates, Smart Marketing: How Can You Make Your Ma…

Upgrade your online marketing toolkit to optimize sales in a Web 2.0 environment. Learn from:

Web-based Content & New Marketing Technologies

Web-based content, marketing technologies, ROI, search, SEO, search engine optimisation, social netw…

Chris Warrick, Managing Director of Multimap Australasia, shows you how to tailor content to suit your customer's needs.

Social Media Strategies for the Travel Industry 2011

Access the video and the Presentations from the Social Media Strategies for Travel Conference, which took place in San Francisco on march 2-3 2011

Online Payment Solutions

Andrey Polozov-Yablonsky, National Association of E-commerce, e-commerce, online payment…

Andrey Polozov-Yablonsky of National Association of E-commerce, discusses the implementation of online payment technologies into your business.

Full audio and slides from the Social Media for Travel Strategies USA 2010

Full audio and slides from the Social Media for Travel Strategies USA 2010…

The event consisted of the following speakers and covered the following\r\ntopics. \r\n\r\n\r\nIntroduction from the event Chair Lady\r\n\r\nSusan Black, Susan Black Associates\r\n\r\n\r\n\r\nAnalyze the Advancing Social Media Landscape - Stay Ahead of Key\r\nDevelopments in e-Communications, Social Media and Customer\r\nBehavior\r\n\r\nPorter Gale, VP Marketing, Virgin America\r\n\r\nVirginia Suliman, VP Websites, Hilton Worldwide\r\n\r\nTed Souder, Head of Travel, Central, Google\r\n\r\nJeremy Jameson, Senior travel industry strategist and independent\r\nconsultant\r\n\r\n\r\n\r\n\r\nSocial Media Strategy - Set the Right Vision, KPIs and Strategy for\r\nYour Business - and Make it Happen\r\n\r\nDel Ross, VP Sales & Marketing, InterContinental Hotel Group\r\n\r\nFlo Lugli, EVP Marketing, Wyndham Worldwide\r\n\r\n \r\n\r\n\r\nManage the Strategic Importance of Social Media to Your\r\nBusiness\r\n\r\nJosh Steinitz, CEO, NileGuide & Nicole Lerner, Marketing Manager,\r\nNileGuide\r\n\r\n\r\n\r\nLearn How to Manage Your Brand Reputation Online\r\n\r\nJohn T. Peters, President & CEO, Tripology\r\n\r\nGeoff Donaker, COO, Yelp\r\n\r\nJames Zito, Director of Interactive Marketing, Morgans Hotel Group\r\n\r\nApril Robb, Social Media Program Manager, TripAdvisor\r\n\r\n\r\n\r\n\r\nEffectively Use Social Media Tools to Boost Customer Engagement\r\n& Loyalty\r\n\r\nAnil Aggarwal, Chariman & CEO, Milestone Internet Marketing Inc\r\n\r\nLinda Palermo, Chief Revenue Officer, Joie de Vivre\r\n\r\nWill Aldrich, VP of Product, TripIt\r\n\r\nAnthony Rawlins, MD, Digital Visitor\r\n\r\n\r\n\r\n\r\nIntroduction from Susan Black\r\n\r\n\r\n\r\nBest Practices to get the Highest ROI on Your Social Media\r\nInitiatives\r\n\r\nBrian Boland, Manager, Direct Response Solutions, Facebook\r\n\r\nBrandie Feuer, Director of Marketing, Tropicana Las Vegas\r\n\r\nFiona Ashley, Director of Marketing, Travelmuse\r\n\r\nHenry Harteveldt, Vice President & Principal Analyst, Airline &\r\n\r\nTravel Research Forrester Research (Moderated By)\r\n\r\n\r\n\r\n\r\n\r\nTwitter and the Rise of Micro-blogging - What Are the Implications\r\nfor your Travel Business?\r\n\r\nMichael Perhaes, Ass. VP Marketing, MGM Grand\r\n\r\nTom Romary, CEO, Yapta.com\r\n\r\n\r\n\r\n\r\n\r\nSocial Media Metrics & Meaning - Are you Tracking and\r\nInterpreting Your Social Media Initiatives Effectively?\r\n\r\nSam Fulton, VP Retail, Orbitz Worldwide\r\n\r\nDavid Doucette, Executive Director, Internet Marketing, Fairmont Raffles\r\nHotels International\r\n\r\n\r\n\r\n\r\nAt What Point in the Purchasing Cycle and to What Extent are\r\nTravelers Influenced by Social Media? - Get the Facts\r\n\r\nJennifer Davies, Director, Content, Expedia\r\n\r\nRick Seaney, CEO, FareCompare\r\n\r\n\r\n\r\n\r\nSocial Media Content and SEO - Get the Right Content to Suit Your\r\nBrand & Drive Quality Traffic to Your Site\r\n\r\nMark Guerette, Director of e-Commerce, Alaska Airlines\r\n\r\nMichael B. Slone, Director Interactive Marketing, Vail Resorts\r\n\r\n\r\n\r\nThe Future of Search and the Social Web - Adding the Emotional\r\nSentiment into Travel Search\r\n\r\nYen Lee, CEO, UpTake\r\n\r\n\r\n\r\n\r\nManage Social Networks to Gain Employee Commpany Buy-in and Build a\r\nPositive Company Culture\r\n\r\nClaire Elias, Director of eCommerce & Marketing, STA Travel\r\n\r\nBy subscribing to the Knowldge Box, for just £95 / month, you can access not\r\njust all the talks avove but over 1000 peaces of unique content including \r\n\r\n\r\n Conference videos telling you what the names from the biggest travel\r\n companies are doing in the area of online travel, social media, mobile,\r\n distribution, technology and revenue management\r\n Market Reports packed full of trends, data and analysis\r\n\r\n News features with opinion and insight\r\n Exclusive networking opportunities with travel industry decsion makers in\r\n the USA, Europe, India and Asia\r\n\r\n\r\nClick on the \"subscribe\" button on the left hand for more information\r\nNOW.\r\n\r\n\r\n\r\n\r\n

Understanding the Total Worth of a Customer - Travel Distribution Summit Asia 2010 - Steve Pinchuk, SVP Resort Profitability, Westgate Hotels & Resorts

Understanding the Total Worth of a Customer - Travel Distribution Summit Asia 2010 - Steve Pinchuk, …

India, unique & challenging

Noel Swain, eCommerce, Mobile Phones, Computers, Books, Music, Gifts, Electronics, Travel, India, Po…

Noel Swain, Vice President of Marketing at Cleartrip discusses the Indian market as being unique & challenging

Session 3 - Create successful partnerships: Understand how to build strong, mutually beneficial partnerships, Ancillary Revenue And Partnerships Conference - Iain Hildreth, Director of Marketing, The Trainline - Travel Distribution Summit Europe 2009

Iain Hildreth…

Sales and marketing in travel

Juliane Cray, Google, Germany, yahoo, ebay, amazon.com, skype, tripadvisor, myspace, youtube, igoogl…

Juliane Cray, Head of Travel at Google Germany discusses sales and marketing in travel

Geoffrey Lewis, Co-Founder/CEO, Topguest will speak about how to Harness the Power of CRM and Intelligent Loyalty Programs

Geoffrey Lewis…

Listening, reacting and engaging with customers is both smart and necessary if you want to create a sustainable competitive advantage and keep customers loyal in these times of fierce economic competition. Loyalty marketing programs have become a vital strategic tool to not only keep your existing customers spending more and more often, but also turn contented customers to become brand evangelists and attract a virtually unlimited online audience.

Increasing Conversion Rates on Ancillary Products

Niki van Wijk, e-commerce, transavia.com, ancillary revenue, airline business, travel, research, dat…

Niki van Wijk, VP e-commerce at transavia.com, explains what ancillary revenue is.

Travel Distribution Technology 2008

Paul Richer, Genesys, Create and maintain profitable distribution partnerships with the latest techn…

Integrate, Connect, control - Technology to sell in the right place at the right time. Learn from:

We try harder 2.0

Xavier Vallee, Avis, Rent,approach, simple, passionate, pioneering, easier, car rental, research, re…

Xavier Vallee, Head of Marketing at Avis Rent a Car UK discusses their approach to online customers

Danielle Courtenay looks at how to Drive Maximum Return on Your Social Media Initiatives - A Step by Step Guide to Success at the - Online Marketing Strategies USA 2010

Danielle Courtenay looks at how to Drive Maximum Return on Your Social Media Initiatives - A Step by…

Social media is here to stay and for many it's no longer just an 'add-on' but has fast become an integral part of travel companies' corporate strategies. With time and resources ever-scarce, get the low-down on what elements of social media you need to act on now. This session will deliver actionable steps that show how social media can positively impact your business

Deliver on your brand promise and build brand loyalty

Barry Biffle, Spirit Airlines, LCC, Original, Carriers, Consistent, Fuel, World, Success, Financial,…

Barry Biffle, SVP & CMO of Spirit Airlines talks about delivering on your brand promise and building brand loyalty

How Local Travel Web Site competes with Global Travel Web Site

junichi kumada, japanican, japan, travel website, web planning, global market, global b2c market, we…

Junichi Kumada, Chief Producer, Web Planning & Promotion of JAPANiCAN discusses Japan in the global market place.

Internet travel technology

Netviax, JetMar, Jean Paul Beer, Mobissimo, Google, software, POLICIES, AGENTWEB, POWERPRICER, FLIGH…

Jean Paul Beer, President of JetMar-Netviax

Reputation Management - Use Travel Review Sites to Boost Sales and Enhance CRM - Shannon McDowell, Director, Website Management & Communication, Hilton Worldwide

Shannon McDowell…

Review sites are not the enemy. Learn how to successfully respond to criticism and fi nd ways of beating the system through customer interaction. Own your traffi c and discover ways to maintain direct online sales without diverting to review sites. Understand the pros and cons of linking to review sites like Tripadvisor on your page.

CRM and RM

Juston Parker, Parker Hospitality Group, CRM, RM, revenue management, customer relationship manageme…

Juston Parker, President/CEO of Parker Hospitality Group Inc., explains how to maximize revenue through understanding the guest.

Corporate Travel – Travel Management Companies (TMCs) as a Distribution Channel

sunny sun, guoman hotels, tmc, corporate travel, travel management corporation, travel policy contro…

Sunny Sun, VP Development, Greater China of Guoman Hotels discusses why TMC.

Get the Right Ancillary Revenue Strategy for Your Business and Reap the Rewards

online hotel retailer, ancillary revenue, airline industry, Gareth Gaston, Octopus Travel, retailing…

Gareth Gaston, MD of Octopus Travel, discusses strategies for ancillary revenue and how to reap the rewards.

Air Merchandising

Unbundled pricing, bundled pricing, Hamish Broom, Sabre Travel, air travel, air merchandising, hybri…

Hamish Broom, Managing Director Airline Distribution, EMEA at Sabre Travel Network, takes a look at new trends in air travel.

Enhancing Your Web Content To Improve Quality Traffic And Increase Conversion Rates - Terry Kane, Digital Marketing Director, Jumeirah Group - Travel Distribution Summit Europe 2009

Terry Kane…

Scale vs specialisation

Nishma Robb, Travelzest, unlimited, Niche, accountability, cohesion, traffic, internet, responsibili…

Nishma Robb, Group Distribution Director at Travelzest discusses scale vs specialisation

Revenue Management Culture Integration - Travel Distribution summit Asia 2010 - Simon Pearson, Vice President, Marketing & Business Development, Marco Polo Hotels

Revenue Management Culture Integration - Travel Distribution summit Asia 2010 - Simon Pearson, Vice …

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

eCommerce in the Chinese market

Chris Warwick, Multimap.com, MapABC, eCommerce, capture, process, effective, worldwide, Innovation, …

Chris Warwick, Managing Director of Multimap.com explaining eCommerce in the Chinese market

Search Marketing

Rajitha Dahanayake, eMarketingEye, Return, Ability, Website, listings, payment, regardless, engine, …

Rajitha Dahanayake, CEO at eMarketingEye discusses Search Marketing

Carl Shepherd, Co Founder and Chief Strategy and Development Officer, HomeAway Inc will speak about Innovative and Highly Lucrative! Post-Recession Distribution Models

Carl Shepherd…

The travel industry is unique in being one of the most volatile, complex and yet potentially lucrative industries for those who can keep ahead of the curve. Innovation and entrepreneurial spirit continue to pave the way for growth and profitability, especially in the highly dynamic online space. Disruptive change can undercut successful business models or create exciting and highly lucrative new opportunities for those in the know. In this session we have gathered the most successful and innovative online pioneers to share the secrets of their success and predictions for the next phases in the evolution of online travel.

Reigniting the sales debate

Shannon Knapp, Mirvac Hotels, Resorts, sales debate, direct, indirect, budget, experience, pooled, E…

Shannon Knapp, Group Revenue & Distribution Manager for Mirvac Hotels & Resorts talks about the sales debate, direct vs indirect

Placing Brand Desire in the Hands of Consumers

richard saggers vodafone, mobile, media, brand, phone, subscribers, customers, advertising, travelle…

Richard Saggers, Head of Mobile Advertising of Vodafone Group Services Limited describes mobile as the most personal media available.

The Changing Travel Landscape in Asia - Travel Distribution Summit Asia 2010 - Robert Bailey, President & CEO, Abacus International

The Changing Travel Landscape in Asia - Travel Distribution Summit Asia 2010 - Robert Bailey, Presid…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

WIAS Fraud Detection Services

Wideroe Airline, Fraud control, Widerøe Internet AS, WIAS, Odd Langvatn, Watchlist, anti-fraud, fra…

Odd Langvatn, Managing Director of Wideroe Internet AS, discusses fraud control and analysis,

Internet Marketing and Social Media Strategies for Hotels

anil aggarwal, milestone internet marketing, website, e-commerce, internet marketing process, promot…

Anil Aggarwal, CEO of Milestone Internet Marketing discusses website e-commerce and internet marketing process.

Travel Distribution Summit Latin America 2008

Latin America's best event to increase your online travel sales profitability!, Travel Distribution …

Latin America's best event to increase your online travel sales profitability. Learn from:

Loyalty and CRM Strategy

Jill Noblett, Loyalty, Marketing, Wyndham Hotels, Worldwide, hotels, economy, brands, organization, …

Jill Noblett, SVP of Loyalty Marketing at Wyndham Hotels Worldwide discussing loyalty and CRM strategy

Electronic distribution trends

Jan Kameniciek, TravelCLICK, Electronic, Trends, Perspective, E-Distribution, eMail, Researching, Ma…

Jan Kameniciek, Director of Sales at TravelCLICK discusses electronic distribution trends in global perspective & customer focus

Mobile Content that Sells Michael Dalesandro, CEO, Where I\'ve Been LLC - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Jon McGinley, Director of Marketing, Radian will speak about Future Opportunities - What's Next for Social Media and How Can You Profit?

Jon McGinley…

Almost all brands have a basic presence on Facebook and Twitter now. In this session, we look beyond the realms of “normality.” Which other platforms are being used successfully for business? Learn from brands who are embracing “out of the ordinary” sites, or creating their own products in this sphere. We'll also have a look at which channels have future potential for ROI This session is aimed at helping you decide which channels can help you drive your social media strategy forward and get ahead of the game in 2011 and beyond.

Social Online Marketing

Max Trukhin, Mamba, social online marketing, online marketing, UGC user generated content, Russia, m…

Max Trukhin of Mamba, discusses

Debate - Driving results from your social media initiatives - What\'s the likely ROI? - Malte Siewert, MD, Trivago - Ania Smith, Head of Business Development, Eastern Europe, Expedia - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Distribution trends & developments

Adrian Currie, Booking.com, Trends, Developments, Hospitality, PRICELINE.COM, NASDAQ, OTA, Travelweb…

Adrian Currie, CFO & Corporate Development Director for Booking.com discusses distribution trends & developments and the relationship on the CEE hospitality market

Hotel Distribution Strategy

online distribution database, Pegasus Solution, Mikhail Ushakov, Nota Bena, Hotels.su, GDS, ADS…

Mikhail Ushakov of Nota Bena - Hotels.su, discusses the next generation in sales and e-marketing techniques.

Case studies - Travel industry initiatives in mobile that are making money, Presented at the Travel Distribution Summit Europe in 2010 by Tom Britton thetrainline

Case studies - Travel industry initiatives in mobile that are making money, Presented at the Travel …

Increase Profits by Optimizing the Synergy Between Distribution & Revenue Management, Chinmai Sharma, VP Revenue Management, Wyndham Group - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

The Future Of Travel Commerce, Ed Kamm, COO, lastminute.com, Sandra Leonhard, Web Strategy and Business Development, TUI Travel, Martin Verdon-Roe, Head of Sales, TripAdvisor - Travel Distribution Summit Europe 2009

Ed Kamm Sandra Leonhard Martin Verdon-Roe…

Create and Maintain Profitable Distribution Partnerships with the latest technology

philippe garnier, hilton hotels, technology, hotel distribution, hotel, postal system, reservation s…

Philippe Garnier, Senior Director - Distribution Sales of Hilton Hotels says "technology is at the heart of hotel distribution".

Implementing the right distribution strategy

Raphael Lanfant, cheapTickets, orbitz, RatesToGo.com, Hotelclub.com, growth, value, commissions, pro…

Raphael Lanfant, the head of Global Partner Distribution at HotelClub discusses how to implement the right distribution strategy

Online distribution and marketing strategy

Rene Koinzack, Yekaterinburg, Perm, Nizhny Novgorod, Donetsk, Kiev, Minsk, Moscow, St. Petersburg, S…

Rene Koinzack, Marketing and Pricing Director for Russia and CIS, Lufthansa discussing online distribution & marketing strategies

Maximising your affiliate & partnership strategies

Roshan Mendis, Maximising, affiliate, strategies, Game Plan, Success, Travelocity, Lastminute, Zuji,…

Roshan Mendis, Director of Supplier Relations & Partnerships at Zuji discusses maximising your affiliate & partnership strategies

What is Yatra

Dhruv Shringi, Yatra, PhocusWright, penetration, ,evolution Infrastructure, liberalisation, Creation…

Dhruv Shringi, Founder of Yatra gives an overview of his company

Affiliate Marketing and Travel

Viva9, affiliate marketing, affiliate program, database builds, advertising networks, earnings per c…

Matt Bateman, COO of Viva9, defines affiliate marketing.

Social Media Products and Strategies

Steven moo young, aa.com, crm, american airlines, social media, communication, customers, online com…

Steven Moo Young, Director AA.com Strategy and CRM of American Airlines discusses how to develop a social media strategy that communicates with your customers and creates an online community

Retaining customers by consistently delivering your brand promise

Chris Engle, Travel Division, ACS, Travel Management, Business, Leisure, Air Reservations, personal,…

Chris Engle, Director of Sales in the travel division at ACS is part of the presentation regarding the importance of delivering brand promises

Towards Sustainability

Kapawi, eco, Paul Bennett, Context Travel, National Geographic, sustainable tourism, travel, tourism…

Paul Bennett - founder of Context Travel, writer for National Geographic and panelist, National Geographic Sustainable Tourism Initiative - explains how a search for authenticity leads travelers to sustainable tourism.

Dynamic pricing

Pricing, Management, Revenue, Pros, John Riddell, increase, dynamic, matched, lost, CRS, PMS, defici…

John Riddell, SVP of Pricing Solutions at Pros Revenue Management talks about dynamic pricing

Mandy Gresh, General Manager, Content Partnerships, Travelzoo shines a Spotlight on Email Marketing at the Online Marketing Strategies USA 2010 -

Mandy Gresh, General Manager, Content Partnerships, Travelzoo shines a Spotlight on Email Marketing…

Integrating CRM with Pricing and RM

The Venetian, Rom Hendler, CRM, data warehouse, revenue management system, RM, loyalty progamme, hot…

Rom Hendler, Vice President of Strategic Marketing at The Venetian, explains how to provide the right product at the right time at the right price to the right customer.

Web 2.0 and Web 3.O - User Generated Content & Social Media in the Iberian Peninsula

henrique henriques, hoteis real, revenue, e-commerce, user generated content, social media, evolucio…

Henrique Henriques, Revenue and e-Commerce Manager of Hotéis Real discusses user generated content and social media.

High Travel Technology

Irina Studneva, UTS Travel, Hotelbook, online distribution, travel technology, travel, marketing, on…

Irina Studneva of UTS Travel, discusses the latest technology in online distribution.

Can mobile marketing really play a vital role in CRM & revenue generation?

John Diamond, ekit, acquisition, Margin, value, Cost per message, Conversion, Rules, Basic, Observe,…

John Diamond, CEO of ekit discussing how mobile marketing can play a vital role in CRM & revenue generation

Building the Personalized Travel Experience

Marston Gould, Alaska Airlines, domestic carrier, travel, flights, transportation…

Marston Gould, Director/CRM & Interactive Marketing at Alaska Airlines, explains why it is important to build a personalized experience.

Travel Distribution Summit India 2009

Travel Distribution Summit India 2009, Innovative strategies for the complex Indian travel market, M…

Innovative strategies for the complex Indian travel market. Learn from:

Putting the Customer First !

chris roe, virgin holidays, customer segmentation, customer, online, database, socioeconomic groups,…

Chris Roe, E-Commerce Manager of Virgin Holidays discusses customer segmentation.

Corporate Travel Management in India Buyer Expectations & Value Drivers

gaurav sundaram, egencia, buyers, corporate travel management, india, buyers expectations, value dri…

Gaurav Sundaram, Country Director - India of Egencia discuss what buyers want.

The Internet Drove Down Distribution Costs and Changed the Role of the Agent Forever, April Bridgeman, Senior Vice President, BCD Travel - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Which loyalty marketing trends and innovations are retaining more customers

Sam Bloomfield, CRM, Trends, Customer, Key Mistake, CRM Evaluation, satisfied, executives, pleased, …

Sam Bloomfield, SVP for Customer Contact Solutions at Telwares discusses which loyalty marketing trends and innovations are fuelling increased customer retention

Managing Revenue and Sales in Economy Hotels in China

lui pei rong, hanting inns and hotels group, hotel, location, managing revenue, sales economy, Econo…

Lui Pei Rong of Hanting Inns and Hotels Group says " The three most important elements in any hotel’s succeses are location, location, location."

Evolution of Customer R & E Management

Intrawest, Linda Denis, Resort, leisure travel, CRM, CEM…

Linda Denis, Vice President – Customer Relationship Management at Intrawest, explains the three critical components of business concept.

Future Opportunities - What's Next for Social Media and How Can You Profit?

Q&A SESSION…

Almost all brands have a basic presence on Facebook and Twitter now. In this session, we look beyond the realms of “normality.” Which other platforms are being used successfully for business? Learn from brands who are embracing “out of the ordinary” sites, or creating their own products in this sphere. We'll also have a look at which channels have future potential for ROI This session is aimed at helping you decide which channels can help you drive your social media strategy forward and get ahead of the game in 2011 and beyond.

Pricing Strategies - More an Art than a Science

rishikant singh, air india, pricing strategies, revenue management, profitability, pricing, aviation…

Rishikant Singh, AGM Revenue Management of Air India discusses how profitability should not be the only prism of pricing.

Total revenue management in practice - Linking top line RM/pricing strategies to bottom-line profits, Presented at the Travel Distribution Summit Europe in 2010 by Stefan Wolf Jumeirah Group

Total revenue management in practice - Linking top line RM/pricing strategies to bottom-line profits…

The era has ended when revenue management stands alone as a tactical approach to inventory management. With the right technological and management support, forward thinking travel companies are integrating revenue management into all aspects of their businesses, from marketing, to sales to operations. Smart companies are using revenue management to consider total revenue contributions, including ancillary revenues, to maximize spend per customer and focus on the most lucrative ones!

Debate - Improve the Performance of your Email marketing campaigns - Amelie Bourgeois, Internet and Direct Marketing Director, Disneyland Paris - David Oliver, Director, Marketing Programmes, Hertz Europe - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

The True Value of “Ancillary” Revenue In Hotels

Jenn Keen,RevPOS, RevPAS, GOPAR, RevPAR, Economic, Competitive, Demand, availability, services, prod…

Jenn Keen, Divisional Revenue Manager for the UK & Ireland at the Inter Continental Hotels Group discusses the true value of “Ancillary” revenue in hotels

Maximizing travel social media sites

Sam Shank, TravelPost.com, SideStep, managers, hotel, advertising, free, conversation, activity, Mo…

Sam Shank, Vice President of TravelPost.com at SideStep talks about maximizing travel social media sites and the best practices for hotel owners & managers

Travel Distribution Central and Eastern Europe 2008

Increase Gross Profit Through Test Engagement, Travel Distribution Central & Eastern Europe 2008, Ho…

Central and Eastern Europe's annual event for Travel Distribution professionals. Learn from:

The Presence: A Fascinating - But Challenging - Travel World!

Stefan Scholle, TUI, travel group, tourism, shipping, European Tour Operator, global recession, trav…

Stefan Scholle, Head of Strategy and Business Development at TUI AG, discusses how the share of online travel is constantly increasing in US, Europe and Russia.

The Number Crunch - Understand Analytics and ROI for Social Media - Trevor Croop, Financial Analyst, Hotel and Strategic Planning, Gaylord Entertainment

Trevor Croop…

How do you measure success and failure on social media platforms? Can you really directly track ROI? Hear from brands that have the fi gures to prove that social media can can drive real sales and revenue. They will show you how you can implement their strategies into your business and keep all those revenue managers happy too!

Brazilian tourism

Flavia Matos, EMBRATUR, GOALS, GROWTH, return, Recommend, loyalty, kindness, Beach, Sun, Nature, Rec…

Flavia Matos, Manager of Business Tourism at EMBRATUR (Instituto Brasileiro de Turismo – Brazilian Tourist Board) Ministério do Turismo discusses Brazilian tourism

State Of The Housing Market

mark mahaney, citigroup, internet research, investment, recession, retail, online retail sales, ecom…

Mark Mahaney, Director of Internet Research of Citigroup Investment Group discusses how retail is not recession proof.

Who is Best Placed to be the Distributor of the Future?

jerry dunn, easyjet, money, time, gds, distributor, distribution model, europe, airline, internet sa…

Jerry Dunn, Distribution Development Manager of EasyJet says "Time is money save on both".

How To Manage eCRM Initiatives and keep the Customer Loyal

michael rhodes, leger holidays, ecommerce, customer, ecrm, management, customer relationship, compan…

Michael Rhodes, eCommerce Manager of Leger Holidays discusses how to keep the customer satisfied.

Comment assurer que vos clients visitent votre site avant celui de vos concurrents

Frederic Hernandez, Location Vacances Express, CONCURRENTS, recherche, METIER, ETHIQUE, EXHAUSTIVITE…

Frédéric Hernandez, PDG de Location Vacances Express parle de commentaire assureur que vos clients visitent votre site avant Celui de vos Concurrents

What’s in it for me?

David Lewis, Holiday Extras, ancillary, influence, sticky, bookings, Hotels, Lounges, Insurance, Bre…

David Lewis, Business Development Manager, Holiday Extras explains what can be learnt from ancillary revenue providers and how to create "sticky" customers

Revenue Management

james poole, Octopus travel, octopus, supply, demand, sale, management, conference, strategy, africa…

James Poole, Director of Global Strategy at Octopus Travel discusses revenue management

Advanced SEM Tactics for Improving ROI

Karen Bates, Lan airlines, decision makers, competitors, benchmark, search trends, keyword space, in…

Karen Bates, Online and Direct Marketing Director of LAN AIRLINES discusses how you can use data from search to convenience decision makers.

Demographic profiling of airline passengers

Ralph Anker, Cranfield University, go, Maersk Air, hierarchy, strategy, Performance, Measurements, c…

Ralph Anker, Lecturer, Researcher and Consultant at Cranfield University (formerly head of Network planning for GO) discusses demographic profiling of airline passengers in catchment areas

Understanding the Indian Market

MakeMy, Trip.com, Deep Kalra, ITZ cash, Mchq, CoD, fraud, Kingfisher, SpiceJet, Indigo, Growth, tren…

Deep Kalra, CEO at MakeMyTrip.com discusses how to understand the Indian Market

The pioneers innovation and inspiration from the brightest minds in travel, Presented at the Travel Distribution Summit Europe in 2010 by Michael Levie CitizenM Hotels

The pioneers innovation and inspiration from the brightest minds in travel, Presented at the Travel…

The Distribution Landscape: Who\'s Running the Show Now - Suppliers or OTAs? Melanie Ryan, Sr. Director, Global Strategic Accounts, Orbitz Worldwide & HEDNA President - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Service Oriented Architecture For The Airline Industry

Shane Jackson, Frontier Airlines, Service Oriented Architecture, SOA, airline industry, CASM, RASM, …

Shane Jackson - Technical Business Analyst, Revenue Management at Frontier Airlines - explains what Service Oriented Architecture is.

Role of the GDS in the future distribution landscape

Tore Wick, Pegasus Solutions, distribution, airlines, connectivity, functionality, METASEARCH, E-Mai…

Tore Wick, Vice President of Business Development at Pegasus Solutions discusses the role of the GDS in the future distribution landscape

Overview of Distribution Costs in China

fritz demopoulos, qunar, china, market, travel, internet users, distribution costs, emerging consume…

Fritz Demopoulos, Co-Founder and Managing Director of Qunar says "China is one of the most exciting markets in the region".

Rich Content

Inge van den Akker, @ Leisure, geo-content, rich content, drop down search, geo search, search tools…

Inge van den Akker, Direct Marketing Manager of @ Leisure, discusses the use of Geo-Content.

Marketing 2.0 Innovar Escuchando Al Cliente

albert barra, hoteljuice, prodestinos, medios sociales , comercialización hotelera, Al Cliente, al …

Albert Barra, CEO, HotelJuice / proDestinos discute utilizando los nuevos medios sociales para la promoción y comercialización hotelera.

Social Media

Anastasiya Partysheva, Travel.ru, travel, social online marketing, social media, online marketing, m…

Anastasiya Partysheva of Travel.ru, discusses social online marketing and user-generated content in Russia.

Up-selling and cross-selling understanding their relative effects on revenue generation customer satisfaction and brand integrity, Presented at the Travel Distribution Summit Europe in 2010 by Mike Wheadon TUI B2C

Up-selling and cross-selling understanding their relative effects on revenue generation customer sa…

Whilst ancillary revenue tends to be used as a catch all term for the income from any non-core product, up-selling (seat upgrade, spa treatment etc.) and cross-selling (car hire, insurance etc.) are very different animals. In this session, the relative merits (and pitfalls!) of both will be discussed. Where should you be focussing the lion�s share of your resources � on upselling value added products and services or cross-selling your ancillary partner�s products?Up-selling and brand integrity � enhancing the customer experience vs sales overload. How do you get the balance right?Cross-selling and brand integrity � ensuring strong ancillary partnerships which compliment your brand and keep your customers happyDon't cannibalise your core product - learn about the best way to introduce new products and services to compliment main sales, not affect them

The Evolution of aviation in Asia

Patee Sarasin, CEO, Nokair, seats, Easy, Reliability, Safety, Frequency, customers, satisfying, choi…

Patee Sarasin, CEO of Nokair talks about the evolution of aviation in Asia

The state of online travel in China

Roy Graff, ChinaContact, China, Mandarin, E-commerce, Gullivers Travel Associates, Octopustravel.com…

Roy Graff, Managing Director of ChinaContact discusses the state of online travel in China

Amadeus role in the future distribution landscape

Owen Wild, Amadeus, North, America, worldwide, enhance, positioning, worldwide, suppliers, non-tradi…

Owen Wild, Marketing Director of North America at Amadeus North America talks about their role in the future distribution landscape

Brand Integrity / Price integrity: how do you avoid the ignorance driven price war? Revenue And Pricing Strategies Conference - Jerry Foran, Senior Manager Product Delivery Revenue Management, British Airways - Travel Distribution Summit Europe 2009

Jerry Foran…

CRM strategy & implementation

Dar Yasseri, Hilton, Hotels, Enhance, Experience, CRM, philosophy, relationship, strategies, interac…

Dar Yasseri, Senior Director of CRM of Hilton Hotels Corporation discusses CRM strategy & implementation

The WAYN Story

Peter Ward, WAYN, achieved, different, Challenges, Opportunities, largest, community, Community base…

Peter Ward, Co-Founder & Co-CEO of WAYN gives us an inside look into WAYN

Entering Emerging Markets with Brand, Technology or Both.

Marcus Nyman, Travellab, Travelstart Nordic, B2B, Trip Trap, Xstart, Meta Search, Internet booking e…

Marcus Nyman, CEO at Travellab, explains what unique asset(s) inside a company will support success in an emerging market entry.

Affiliates – they’re the new black!

Adrian Curry, Booking.com, Australia, New Zealand, markting, affiliate, customers, Competitive, know…

Adrian Currie, the Managing Director of Australia & NZ booking.com discusses how affiliate marketing has changed.

What your customers say your brand is

John Henderson, TripAdvisor, leisure, bookers, hotel, written, reviews, potential, program, successf…

John Henderson, Vice president of Sales at TripAdvisor discusses what your customers say about your brand

Using sophisticated metrics to analyze campaigns

Paul Briggs, Travelocity, sophisticated, metrics, analyze, effectiveness, incrementality, accurately…

Paul Briggs, Director of Customer Marketing and Loyalty at Travelocity discusses using sophisticated metrics to analyse the effectiveness of B-to-C campaigns

Navigating in Heavy Winds!

Cyril Ranque, Partner Services Group, Asia Pacific, APAC, travel industry, travel, Expedia, hotels, …

Cyril Ranque, VP of Partner Services Group Asia Pacific, explains what’s changing in the APAC travel industry.

Intergration with online intermediaries

Brian Houser, Sabre, Travel, Network, intermediaries, Qantas, Graphically, ,VisionElit Aspire, Aspir…

Brian Houser, VP of Customer Marketing at Sabre Travel Network discusses intergration with online intermediaries

Gregg Truman, VP Marketing, South African Airways talks about how to Analyze Key New Trends in US Travel Consumer Behavior - Online Marketing Strategies USA 2010 -

Gregg Truman, VP Marketing, South African Airways talks about how to Analyze Key New Trends in US Tr…

The downturn has had a considerable impact not only on revenues but on the behavior of travel consumers. This shift in consumer behavior is also being strongly influenced by new technological developments - altering customer expectations of your brand forever. What are you doing to ensure you are targeting consumers in the most effective way with the product they want? Get key insight on US travel consumer trends including trends in:- Package holidays Short staysFrequency of travelComparison sites, OTA's, social media tools - Where do consumers look for a bargain?Mobile technology - how ready are US consumers for mobile and how do they wish to interact?

Bringing a Brand to Life

Fiona Morrison, JetBlue Airways, Media Channels, Brand to Life, Bringing, flyers, Target, consumers,…

Fiona Morrison, Director of Advertising for JetBlue Airways discussing how to bring a brand to life across all media channels

Online Customer Loyalty

Search, Google, global on-line travel industry, internet, accommodation, bookings…

Chloe Lim, Managing Director of HotelClub.com, explains the steps to retain customers online.

What can travel learn from retail

brian clifton, google, web analytics, retail, travel, web marketing, life cycle, website, internet, …

Brian Clifton, Head of Web Analytics of Google discusses why travel is underperforming compared to retail.

Payment solutions

Martijn Hovinga, Bill2Bill, b2c, e-commerce, gateway, b2b, PRC, online, offline, credit cards, cell …

Martijn Hovinga, CEO at Bill2Bill talks about payment solutions

The benefits of RM on airline profits

VARIG, Aereas, Linhas, VRG, Edgar Arcoverde Gomes, Nosh, Flight, ,Resources structure, Complex, vari…

Edgar Arcoverde Gomes RM & Pricing Manager for VRG Linhas Aéreas (VARIG) discusses the benefits of RM to the bottom line

Managing for profit in a crisis, Revenue And Pricing Strategies Conference - Chethan Sharma, Director, Simon Kucher - Travel Distribution Summit Europe 2009

Chetan Sharma…

Measuring content ROI

John Pope, TripHub, CONTENT, INGESTED, Engage, Exchange, Memories, AdventureFind, Itineraries, commu…

John Pope, VP of marketing at TripHub discussing measuring content ROI

Travel Distribution Summit Asia 2008

Asia's annual meeting place for the leaders and innovators of travel distribution & product sales, T…

Asia's annual meeting place for the leaders and innovators of travel distribution and product sales. Learn from:

New Markets and Distribution Trends

doug hunt, europcar asia pacific, booking systems, asian market, distribution trends, new markets, o…

Doug Hunt, Executive Director Asia of Europcar Asia Pacific discusses the booking systems in the asian market.

Apply effective RM across all your distribution channels

Kjetil Smette, First Hotels, Revenue, Management, Amadeus, Worldspan, Galileo, Sabre, TravelWire, Fi…

Kjetil Smette, Director of Revenue Management at First Hotels discusses Revenue Management across your distribution channels

How does Expedia leverage CRM to drive customer loyalty

Ruth Hutson, Expedia, Retention, Loyalty, Optimizing, challenges, Insight, Advantages, trip, Incenti…

Ruth Hutson, Director of Retention & Loyalty for Expedia discusses how they leverage CRM to drive customer loyalty

Competing in a Market Downturn

Tim Davis, Hilton Hotels Corporation, Hilton Hotels, declining markets, Brands, Structure, Insight, …

Tim Davis, SVP Commercial Development at Hilton Hotels Corporation, discusses key strategies to optimise performance.

The Staying Power of Traditional Tour Operators

brian robb, the mark travel corperation, traditional tour operators, consumers, suppliers, travel a…

Brian Robb, SVP Corporate Development of The Mark Travel Corperation discusses OTA Vs. TTA marketing.

The space between relationships and loyalty

namrata a patel, red lion hotels, hotels, Canadian, Transient, Corporate, relationships, loyalty, IT…

Namrata Patel, Director of Marketing at Red Lion Hotels discusses loyalty programs and how they add value

Richard Heath, Director of Travel and Transportation Industry Practice, AT&T will speak about how to Know Your Audience - Anticipate and Exceed Consumer Expectations

Richard Heath…

Mobile usage is growing at a staggering rate. Web browsing is soaring by an average of 30% per year amongst U.S mobile users. Smartphone adoption in the U.S has seen the once humble mobile now a part of everyday life and set to rival the importance of credit cards to modern-day travel consumers. Those who do not embrace the issues and opportunities created by advances in mobile technology risk loosing credibility, relevance and market share.

Choreographing Your Guest Communication

janet baratz, clicksquared, economy, communication, guests, airlines, travelers, database, website, …

Janet Baratz, Account Director of ClickSquared discusses combating your economic woes.

Relationship Between Payment Choice and Incremental Business Online

David Hunter, Prepaid Services Company Ltd, paying online, eCommerce, Cash-Ticket, credit cards, deb…

David Hunter, CEO of Prepaid Services Company Ltd, discusses customers paying online.

UGC & Social Search

Scott McNeely, Viator, social search, UGC, user generated content, travel search, online travel, met…

Scott McNeely, Director of Consumer & Affiliate Web at Viator Inc., discusses what social search is.

Creating A Preferred Channel: Improving Web site functionality to appeal to global customers

Thomas Brandt, Delta.com, Delta Air Lines, CRM, online travel purchase, self-service touch points, t…

Thomas Brandt at Delta.com & Self-Service - International, Delta Air Lines, discusses communicating

Online Payment Initiatives

Maxim Morozov, UCS, online payments, travel…

Maxim Morozov at UCS, discusses online payments.

Social Media Strategies

james pappas, extended stay hotels, social media, marketing, platforms, rss, blog, review sites, tra…

James Pappas, Electronic Marketing Manager of Extended Stay Hotels discusses social media platforms.

Putting Yourself In Front Of Your Customers - How To Ensure Visability In The Right Place At The Right Time, At The Right Price Online Travel Strategies Conference: - Barbara Pezzi, Director Web Marketing and e-Commerce, Swissotel Hotels and Resorts - Tra

Barbara Pezzi…

Travel buying: the environmental issue

Geoff Lane, PriceWaterhouseCoopers, environmental, changes, Fairtrade, Organics, Organic, AmEx, IGD,…

Geoff Lane, Partner Sustainability and Climate Change at PriceWaterhouseCoopers talks about travel buying and the enviromental issue

Revenue management strategies

Chinmai Sharma, Joie de Vivre Hospitality, ratings, Improved, Geographic, Billboard, ,Seasonality B…

Chinmai Sharma, Corporate Director of Revenue Management at Joie de Vivre Hospitality discusses revenue management strategies

Social Media Strategies for Travel 2008

Evaluate Which Web 2.0 Initiatives Best Suit Your Business and Develop a Coherent Corporate Strategy…

A travel industry perspective on user-generated content and social networking. Learn from:

CRM in a Changing World

Linda Denis, Intrawest, Evolution, Ski, Golf, Leaders, Resorts, Operate, leisure, Active, Vacations,…

Linda Denis, VP of Customer Relationship Marketing at Intrawest Corporation discusses the evolution of customer “R” & “E” management

Travel Distribution Summit Europe 2007

Online marketing, CRM, Revenue management, Distribution technology, David Scowsill, Chairman YuuGuu.…

The world's biggest meeting place for online travel suppliers and distributors. Learn from:

A Flavour of India Today

Deep Kalra, MakeMyTrip.com, India, online travel industry, travel, marketing, internet, tourism…

Deep Kalra, Founder & CEO of MakeMyTrip.com, discusses the Indian Online Travel Industry.

How to actively Pursue Strategies for Maximizing Total Seat Revenues

Henriette Thilert, Ancillary Revenue, Aer Lingus, Irish, low-cos, low-fares, low-cost, airline, long…

Henriette Thilert, Head of Revenue & Pricing at Aer Lingus discusses how to actively pursue strategies for maximizing total seat revenues

La distribucion de viajes en Espana

leonardo llorente, barcelo viajes, la distribucion, espana, precio, la toma de decisiones, Vendedore…

Leonardo Llorente, Director eCommerce of Barceló Viajes discute el precio.

How to Use the Mobile Channel and Make it Pay

gerry samuels, mobile travel technologies, mobile internet, mobile channel, mobile users, advertisin…

Gerry Samuels, CEO of Mobile Travel Technologies discusses the growing use of mobile internet and search.

Develop Tailored E-Distribution Strategy in China

michael chen, jinling hotels & resorts, china, hotel chains, tailored e-distribution strategy, china…

Michael Chen, Vice President - Marketing of Jinling Hotels & Resorts talks about China domestic hotel chains.

Get Funded: Travel - Grand Final Online Travel Strategies Conference - Ian Champness, Travelwhere - Travel Distribution Summit Europe 2009

Ian Champness…

Segmentation, automation and product delivery

Mark Krolick, Delta Air Lines, CRM, Delta, Critical, Design, Traditional, Evolution, Planning, Perfe…

Mark Krolick, MD of Worldwide Marketing & Communications at Delta Air Lines discusses segmentation, automation and product delivery to your most value customers

Making content work in online travel distribution

Thomas Reiter, Opodo Germany, Holidaycheck, business models, Metasearch, Tour operating, Content, Ec…

Thomas Reiter, Country Manager for Opodo Germany explains how to make content work in online travel distribution

What is Personalization?

Anne Payne, BeDynamic, apps, tactics, Performance, Metrics,, Technology Knowledge, Organization, Pro…

Anne Payne, CEO at BeDynamic discusses engaging your customers through a personalized approach

Web 2.0 & Social Networking

Robert Campbell, Off Exploring, Exploring, experience, member, travel, journal, blog, travel journal…

Mr Robert Campbell, Director of Offexploring discusses Web 2.0 & social networking

Travel distribution in latin America

Alejandro Calligaris , Hoteldo.com, Confiança, catálogo, COMPRA, DECIDE, PESQUISA, AWARENESS, Tend…

Alejandro Calligaris , CEO of Hoteldo.com discusses travel distribution in Latin America

E-commerce in China

Phil Zhou, China, Eastern, Airlines, Development, Traditional, Airline, ET, Distribution, Marketing,…

Phil Zhou, General Manager for System Development & Commercial Training at China Eastern Airlines discusses the E-commerce in China and opportunities for the airline to improve its distribution channels

Reaping maximum rewards from SEO

Jim Stewart, Melbourne, Twitter, Australia, Australian government, Mars, Victria, Coca cola, interne…

Jim Stewart, the CEO of Stew Art Media talks about reaping the maximum rewards from SEO

Innovating Through The Downturn Part I: Innovations In Search - Chris Cuddy, Group MD, Cheapflights - Travel Distribution Summit Europe 2009

Chris Cuddy…

Expert Advice on Setting the Right Prices for the Right Customer at the Right Time: Should You Respond to the Elasticity of Demand by Reducing Prices? Matt Busch, Director of Pricing Strategy, InterContinental Hotels Group - Travel Distribution Summit USA

Matt Busch…

Third Party Distribution

jerry dunn, easyjet, lcc, multi-channel distribution, direct distribution, leisure travel, SME, gds,…

Jerry Dunn, Distribution Development Manager of easyJet discusses LCC direct distribution and multi-channel distribution.

Affiliate Marketing & Search Marketing

Ryan Williams, bMarketer, Cookie duration, competitive payouts, trademark bidding, display url, dire…

Ryan Williams, CEO at bMarketer discusses Search Marketing & Affiliate Marketing

CRM in Travel

Gavin Hawthorn, Interncontinental Hotels Group, CRM, loyalty program, hotel, marketing, sales…

Gavin Hawthorn, Director of Relationship & Multi Brand Marketing at InterContinental Hotels Group, explains the best way to create loyalty.

Harder Working Marketing - Maximize ROI on a Limited Budget- Pannel Debate - Travel Distribution Summit Asia 2010 - Steve Sherlock, Managing Director, Oodles.com - Barbara Pezzi , Director, Webmarketing, Swissotel at Fairmont Raffles Hotel Brand- Brad Gur

Harder Working Marketing - Maximize ROI on a Limited Budget- Pannel Debate - Travel Distribution Sum…

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The Rocky Balance of Distribution Power, Travel Distribution summit Asia 2010 - Roman Kesseli, Director of Market Management, Expedia

The Rocky Balance of Distribution Power, Travel Distribution summit Asia 2010 - Roman Kesseli, Direc…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Bill Keen, Director of Product Development, IHG gives Practical Advice on Implementing Cost-effective Strategies to Engage Customers via Mobile Platforms at the Online Marketing Strategies USA 2010

Bill Keen, Director of Product Development, IHG gives Practical Advice on Implementing Cost-effecti…

More and more travelers are using their mobile phone to find relevant information that enhances their travel experience. Make sure you're not missing out on a valuable chance to engage your customers and sell more of your travel product.How do consumers wish to engage with travel companies via mobile?Travel applications - which platform should you design an application for? How much do they cost and what is the likely ROI?Hear insightful case studies from those who have created travel applications. What are the pro's and con's? Which apps have worked and why?What do you need to do to make your website mobile friendly?How should you segment and target customers via mobile?Mobile marketing - How much is too much? Find the balance between friendly and informative vs. intrusive

Innovations in Search: How is Online Travel Evolving to Meet the Demands of Increasingly Sophisticated Web Users? Yen Lee, President, Uptake - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Loyalty programs

Caroline Papadatos, Loyalty, Coalition, Sponsors, Worldwide, Experience, Delivery, Device, Rewards, …

Caroline Papadatos, SVP & Chief Knowledge Officer at Air Miles talks about making loyalty programs work

Beyond Points and Miles: Customer Loyalty in Travel

Sarah Welch, Tripadvisor, travel review site, points and miles, travel, marketing, trip planning…

Sarah Welch, Director Customer Marketing at Tripadvisor, explains how you can build customer loyalty using travel review sites.

Developing a Successful Social Media Strategy

adam healey, vibeagent, social media, travelers, research, hotels, online, social networking, review…

Adam Healey, CEO of VibeAgent discusses how social media helps travelers more easily research and book hotels online.

Ensuring Visability In The Right Place At The Right Time, Barbara Pezzi,Web Marketing, Swissotel Hotels and Resorts Stephan Bosman, COO, Zoover Gilbert Reveillon,Director, LaSer Gerry Samuels,Executive Director, Mobile Travel Technologies - Travel Distrib

Barbara Pezzi Stephan Bosman Gilbert Reveillon Gerry Samuels…

Spotlight on Trip Planning Tools: What Role do They Play in the Customer Buying Cycle? Jim Hornthal, CEO, Triporati - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Asian Travel Distribution Climate: Sunny or Cloudy

scott ohman, cathay pacific, internet, asia, internet users, e-commerce, online shopping, online pur…

Scott Ohman, Manager eBusiness Commercial of Cathay Pacific discusses the growth of the internet population in Asia.

Get the Right Technology for Seamless Integration and Direct Connectivity, Ancillary Revenue And Partnerships Conference - Niki van Wijk, VP e-commerce, transavia.com - Travel Distribution Summit Europe 2009

Niki van Wijk…

How to connect with the online chinese consumer

Bertrand Lebel, Air France, Online, challenges, perspectives, KLM, Europe, tight, fruitful, cooperat…

Bertrand Lebel, VP of e-Business Development at Air France discusses how to connect with the online Chinese consumer

Travel: An industry outlook

Neale Redington, Hospitality, Services, Deloitte, Touche, Loyalty, Points, expectations, opportuniti…

Neale Redington, Partner in Charge of Hospitality Services at Deloitte & Touche discusses the outlook for the travel industry

Mike Putnam, Senior Product Manager, Mobile, TripAdvisor will speak about how to Capitalize on the Exploding App Economy

Mike Putnam…

Undeniably one of the most rapidly growing markets in the U.S, the global mobile app market is currently worth $4.66bn (Wired) and will be worth over $25B by 2014, overtaking both the desktop software and music download industries. In the U.S the smartphone adoption rate stands at 76% and over half of consumers have used their phone for travel related purposes - the opportunity for growth is truly enormous. How should you prepare?

Bruce Poon Tip, CEO and Founder, Gap Adventures will speak about Future Opportunities - What's Next for Social Media and How Can You Profit?

Bruce Poon Tip…

Almost all brands have a basic presence on Facebook and Twitter now. In this session, we look beyond the realms of “normality.” Which other platforms are being used successfully for business? Learn from brands who are embracing “out of the ordinary” sites, or creating their own products in this sphere. We'll also have a look at which channels have future potential for ROI This session is aimed at helping you decide which channels can help you drive your social media strategy forward and get ahead of the game in 2011 and beyond.

Search…a core behavior for consumers

Kurt Paulson, Google, Video, Blogs, Search, Catalogs, Radio, TV, Print, Traditional, Complex, Larger…

Kurt Paulson, Head of Travel for the Western Region at Google discusses "search" and explains that it is one of the core behaviors in consumers

Global strategies and impacts

Tomas Holan, Czech Airlines, culture, flight, destination, seasonal, Sales, Marketing, Pricing, Reve…

Tomas Holan, Director of Revenue Management for Czech Airlines discusses the best practices to manage revenue

Online travel agencies

Arun Kumar, hotel. Www, sabre, travelocity.com, galileo, orbitz, amadeus, worldspan, hotwire, expedi…

Arun Kumar, Director of Revenue Management & Reservation Services at Jebel Ali International Hotels discusses the impact online travel agencies have on hotel revenues

Setting Successful Social Marketing Strategies and Metrics

Cassandra Jeyaram, Intercontinental Hotels, social media, marketing budgets, advertising, social med…

Cassandra Jeyaram, PhD, Social Marketing Manager at InterContinental Hotels Group, explains how in tough economic times, you argue the value

China case study

Roy Graff, ChinaContact, Gullivers Travel Associates, Simplified, Traditional, Chinese, hotels, ,apa…

Roy Graff, Managing Director of ChinaContact discusses the emerging online markets in China

Session 2 - Presentations and Debate: Get the Right Ancillary Revenue Strategy for your Business and Reap the Rewards, Ancillary Revenue And Partnerships Conference - Georgia-Lee Cleland, E-Commerce Ancillary Revenues Manager, Eurostar - Travel Distributi

Georgia-Lee Cleland…

The Changing Landscape

richard lewis, jebel ali group hotels, changing landscapes, travel distribution, hospitality, online…

Richard Lewis, President of Jebel Ali Group Hotels asks the question "In the past 12 months have you ever booked a hotel, which you have never stayed at before, without reviewing it online first?"

Learn How to Manage Your Brand Reputation Online - James Zito, Director of Interactive Marketing, Morgans Hotel Group - Social Media for Travel Strategies USA 2010

Learn How to Manage Your Brand Reputation Online - James Zito, Director of Interactive Marketing, Mo…

The event consisted of the following speakers and covered the following

Future of Revenue Management

James Bain, revenue management, Cross Country Trains, Arriva, retail, travel, credit card…

James Bain, Head of Revenue Management at Cross Country Trains (Arriva), discusses retail versus travel.

What is the most effective channel for hotel industry to distribute and market their product effectively

Zeljko Kururin, Valamar, Hotels, Resorts, effective, distribute, market, effectively, Internet, comp…

Zeljko Kururin, Direct Sales & Marketing Director at Valamar Hotels & Resorts discusses what the most effective channel for hotel industry to distribute and market their product effectively

Benefits of AEC to your Brand, Promotion and SEO

Anne Payne, bedynamic, content, brand, AEC, promotion, user generated, actionable entertainment cont…

Anne Payne, CEO of BeDynamic discusses localised content.

Sales and Marketing in Travel Asia Pacific 2008

International scope, unrivalled quality - proven ROI, Sales and Marketing in Travel Asia Pacific 200…

International scope, unrivalled quality - proven ROI. Learn from:

Steering revenues across all channels

"Guido Salvatori, Sol Group Corporation, RevPAR, IDS, GDS, Distribution, Connectivity, Social Netwo…

Guido Salvatori, Director of Revenue Management at Sol Group Corporation discusses steering revenues across all channels

Online Sales and Distribution - Best Practice Strategies to Grow Your Brand & Steal Market Share - Matthew Petitjean, Director of Ecommerce & Online Marketing, Wyndham Hotel Group

Matthew Petitjean…

Despite the tremendous growth of social media, trip planning websites and 3rd party distributors, your travel website remains the most cost-effective channel to sell travel and promote long term brand loyalty. Discover the latest digital tools and techniques to maximize direct traffic, increase brand visibility and convert elusive lookers into loyal bookers.

Future Trends and Technology in Travel - Planting the Seeds for Profit -Travel Distribution Asia 2010 - Tim Hughes, VP Orbitz, Hotelclub.com and founder of the BOOT

Future Trends and Technology in Travel - Planting the Seeds for Profit -Travel Distribution Asia 201…

Consumers and the distressed buying mentality

Darrell Wade, Intrepid Travel, distressed, mentality, consumers, How much, What, Where, Products, GF…

Darrell Wade, CEO of Intrepid Travel talks about consumers and the distressed buying mentality

Innovations in Search: How is Online Travel Evolving to Meet the Demands of Increasingly Sophisticated Web Users? Anne Payne, CEO, BeDynamic - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing

The Changing Travel Landscape in Asia - Travel Distribution Summit Asia 2010 - John Koldowski, Director, Strategic Intelligence Centre, PATA

The Changing Travel Landscape in Asia - Travel Distribution Summit Asia 2010 - John Koldowski, Direc…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Opening Keynote: Capitalize on Consumer Trends and Travel Technology - Rom Hendler, Corporate Vice President-Strategic Marketing, Las Vegas Sands Corporation

Rom Hendler…

The argument in favor of customer centricity can hardly be disputed, not least because ours is an industry that is reliant above all upon on effectiveness of interacting with consumers. And yet when economic conditions turned sour, many panicked and did nothing whilst our consumers continued to evolve. As mobile and social media channels continue to grow and exert enormous influence, it has never been more vital to re-align your strategic direction and re-engage travel consumers for a reversal in economic fortunes.

How Has Travel Distribution Evolved in Central Eastern Europe?

marcin laskawski, travelplanet.pl, travel distribution, trends, online growth, market future, distri…

Marcin Laskawski, Vice President of Travelplanet.pl (Poland) discusses the evolution of travel distribution in CEE/PL.

Prices on the Rise - Travel Distribution Summit Asia 2010 - Jagdish Sandhu, Assistant Director of Revenue Management, Banyan Tree Hotels & Resorts

Prices on the Rise - Travel Distribution Summit Asia 2010 - Jagdish Sandhu, Assistant Director of Re…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Building a revenue management culture

Siv Forlie, Hyatt International, Hotels, Resorts, Successful, good, Revenue, evolved, Strategy, pol…

Siv Forlie, Director of RM & EAME at Hyatt International Hotels & Resorts discussing building a revenue management culture

Travel Consumers in a Web2.0 World

ken leeder, realtravel, consumers, web 2.0, environment, social media, buying cycle, travel, travel …

Ken Leeder, CEO of RealTravel discusses how consumers are behaving in a web 2.0 environment and how social media is impacting their buying cycle.

Sales Spiral Syndrome

craig cooley, allotz.com, distribution landscape, sales, widget, ROI, technology, innovation, servic…

Craig Cooley, VP Business Development, USA of Allotz.com discusses how distribution landscape is shifting.

Ancillary Revenue: Innovation and Collaboration in the New Travel Landscape - Travel Distribution Summit Asia 2010 - Vikas Gulati, CEO, Sprice

Ancillary Revenue: Innovation and Collaboration in the New Travel Landscape - Travel Distribution S…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Indian buiyng behaviour online

Gopinath Nair, Travel Tours, High-Risk, High-Return, India, different, infrastructure, financial, pu…

Gopinath Nair, CEO of Travel Tours PVT Ltd. discusses the growing market for online travel purchasing in India

Revenue Management in B2B online travel intermediaries

Harsha Krishnan, TUI, Hotelbeds, B2B, online, intermediaries, Traditional Fixed, measurable, sensiti…

Harsha Krishnan, Head of Strategy Management for TUI plc (Hotelbeds) discusses RM in B2B online travel intermediaries

Building Brands

abinash manghani, fortune park hotels ltd, branding, organizations, destinations, brand values, cust…

Abinash Manghani, Head of Sales & Marketing of Fortune Park Hotels Ltd. discusses branding and value.

The GDS – A Rich Part of a Travel Agent’s Supply Chain and Business Technology

peter smith, amadeus, asian travel distribution climate, travel agent, gds, supply chain, business t…

Peter Smith, VP eCommerce of Amadeus discusses why he thinks the asian travel distribution climate is bright.

Sheryl Freedman, Director, International Revenue Management / Talent Development, Marriott International will speak about how to Stay Ahead of the Curve with Cutting Edge RM Tactics

Sheryl Freedman…

* There has been a significant shift in the job role of the RM across all our travel and hospitality industries. Being an analyst is no longer enough, you have to be THE company strategist. Hear from some of the best in business on how their job role has changed over the last twelve months, and why

Renegotiate rates or get maximum exposure? What value do 3rd parties give in periods of weak demand and how can you maximise their value? Revenue And Pricing Strategies Conference - Alex Gisbert, Regional Director of International Strategic Accounts, EMEA

Alex Gisbert…

Building the personalized travel experience

Marston Gould, Alaska Air, Alaska, Horizon, Frequent Flyer, Mileage Plan, Award Winning, Profitable,…

Marston Gould, Director of Customer Relations & Management at Alaska Airlines discusses building the personalized travel experience

Forecasting in an Economic Downturn

Tobi Kuhlang, Accor Hospitality, forecasting, economic downturn, cancellations, budget, RevPar, trav…

Tobi Kuhlang, Vice President Revenue Development Systems at Accor Hospitality, discusses the ingredients of forecasting.

Towards sustainability

Paul Bennett, Context Travel, National Geographic, Sustainable Tourism, Initiative, Sustainability, …

Paul Bennett, founder of Context Travel, writer for National Geographic & a panellist for National Geographic Sustainable Tourism Initiative discusses how a search for authenticity leads travellers to sustainable tourism

Themes shaping the e-Travel landscape

Jake Fuller, Thomas, Weisel, Partners, LLC, e-Travel, landscape, Competition, International, Growth,…

Empowering consumers

Marc Charron, TripAdvisor, content, Participating, Social, Media, Catching, Intelliseek. Forrester, …

Marc Charron, MD for Europe at TripAdvisor talks about empowering consumers

Shashank Nigam, CEO, Simpliflying talks about how to "Optimize Your Online Content for Maximum Conversion" at the Online Marketing Strategies USA 2010 -

Shashank Nigam, CEO, Simpliflying talks about how to "Optimize Your Online Content for Maximum Conve…

It seems no website can be deemed successful unless you have all the latest content and up-to-the-minutes features. However, in a time when less is more, what content can you do without? Are you wasting valuable resources on features that aren't being used? What content leads to conversion?Understand what content you need to make your presence on the web more meaningfulInspirational content - can you measure the power of a photo or video?Find the optimal balance between rich content and site loading time - now an important factor in Google search rankingsUser-generated content - Do you need to incorporate user reviews from 3rd party sites to gain credibility?Learn how to integrate and leverage local content about the destination to improve SEO, convert traffic and ultimately increase revenuesGeo-Content - how can advances in online mapping techniques based around the destination drive quality traffic to your site and boost conversions?Converting lookers to bookers - Analyze and identify the top converting web content

User Generated Content: It’s More Than Media

gregg brockway, tripit, user content, online travel, social sharing, tripadvisor, e-ticket, email, o…

Gregg Brockway, Co-Founder & President of TripIt discusses two types of user content.

Distribution Fragmentation: Learning to Distribute Across Distinctive CEE Markets

luka kukec, adriatica.net group, internet, cee, distribution fragmentation, online tourist agency, t…

Luka Kukec, CIO, Executive Director IT and e-Business of Adriatica.net Group (Croatia) discusses the use of internet in CEE.

Staying Hot in a Cool Economy

Gary Mayger, RightNow Technologies, RightNow, EMEA Travel, touchpoints, single agent desktop, custom…

Gary Mayger, Sales Manager of RightNow Technologies and Director of Strategic Relationships at EMEA Travel & Leisure, discusses the things you can control in the declining economy.

Online vs Offline

Boris Samaryanov, Star Travel, online travel, offline travel, travel bookings, travel distribution…

Boris Samaryanov of STAR Travel, discusses online travel vs offline travel bookings.

Marketing the ‘Green’ factor

John Kohlsaat, easyJet, Green, environmental, debate, Aviation, Airlines, greenhouse gases, seriousl…

John Kohlsaat, General Manager of Commercial for Germany, Central Europe, Baltic, Denmark at easyJet explains how to market the ‘Green’ factor

Melissa Skluzacek, Director - Pricing & Revenue Management, Midwest Airlines speaks about how to Learn Best Practice Discounting to Sustain Rate Integrity

Melissa Skluzacek…

* What are the proposed discounting best practices for 2010 and onwards? Hear from our top execs on how they plan to move forward

Les systèmes de distribution en ligne des produits touristiques

kanopee, francois victor, e-commerce, techniques, privilégié, commerciaux, Transformer, relation, …

Francois Victor, Directeur associé, Kanopée discute Les systèmes de distribution en ligne des produits touristiques

New approaches to revenue management

Rick Zeni, Revenue, Management, JetBlue, strategic, encapsulate, complex, availability, Competitive,…

Rick Zeni, VP of Revenue Management at JetBlue discusses leveraging available data to enable new approaches to revenue management

Keeping One Step Ahead - Serving The Needs Of The Ever Evolving Online Traveller - Rod Cuthbert, Chairman, Viator - Travel Distribution Summit Europe 2009

Rod Cuthbert…

Evolution and growth in travel

François Choquette, Air Canada, Réservation, check-in, globally, electronic, savings, potential, …

François Choquette, Director General of Air Canada discusses the evolution and growth of travel in France

Rob Schmults, Chief Marketing Officer, Smart Destinations - talks about Improving Search Performance - Get the Juice You Need to Succeed - Online Marketing Strategies USA 2010 -

Rob Schmults, Chief Marketing Officer, Smart Destinations - talks about Improving Search Performan…

In times turbulent times, is additional budget allocated to search worth the extra spend? Brand keyword searches - Stay updated on changes that could cost your brand $$ Will brands ever have full control over their own brand names? What strategies can be used to 'play the game' more intelligently? As Google maps dominate the top spot on the organic search listings, what other new Google features are lurking just around the corner? Real-time search - what effect has integrating Twitter and other social media channels into search results had? Meta search - how can you improve the technological capabilities to get more value out of working with meta-search sites? Personalized search results - Are developments actually driving more highly qualified web visitors to your site as intended? Have we seen the demise of search engine ranking? Getting Video Content into the Search Engines and Getting it Right - Understand the key steps to successfully indexing video and see your search engine performance increase by up to 5,000%

New approaches to revenue management

Rick Zeni, Jet Blue, Airways, Leveraging, Airways, Evolution, average, Low cost, profit, lower fares…

Rick Zeni, VP of revenue management at Jet Blue talks about airways leveraging available data to enable new approaches to revenue management

Keeping consumers glued to your website increases sales

John Lonergan, stickiness, sales, online, frequent flyer, Quantas, Austalia, travel site, Virgin Tra…

John Lonergan, the General Manager of online Sales and Marketing at Quantas discusses website content for consumer stickiness and sales

The Distribution Landscape: Who\'s Running the Show Now - Suppliers or OTAs? - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Vacation Rental Market: Can You Cash In On a Booming Sector? Carl Shepherd, Co Founder and Chief Strategy and Development Officer, HomeAway - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Henry Woodman, President, Ice Portal will speak about how to Know Your Audience - Anticipate and Exceed Consumer Expectations

Henry Woodman…

Mobile usage is growing at a staggering rate. Web browsing is soaring by an average of 30% per year amongst U.S mobile users. Smartphone adoption in the U.S has seen the once humble mobile now a part of everyday life and set to rival the importance of credit cards to modern-day travel consumers. Those who do not embrace the issues and opportunities created by advances in mobile technology risk loosing credibility, relevance and market share.

Harness the Power of Social Media to Build Brand Awareness, Drive Traffic and Increase Sales

Steven Hattem, Cruiseone and cruises inc, social networking, world travel holdings, retailer, cruise…

Steven Hattem, Vice President, Marketing & Communications of

Successfully Managing eCRM in Travel 2.0

Natasa Christodoulidou, California State University, Dominguez Hills, eCRM, Travel, Incorporate, Soc…

Natasa Christodoulidou, Ph.D. Assistant Professor at California State University – Dominguez Hills discussing how to incorporate social media initiatives into your strategy

Hanni Janman, Director of Revenue Management Services, InterContinental Hotel Group will speak about how to Stay Ahead of the Curve with Cutting Edge RM Tactics

Hanni Janman…

* There has been a significant shift in the job role of the RM across all our travel and hospitality industries. Being an analyst is no longer enough, you have to be THE company strategist. Hear from some of the best in business on how their job role has changed over the last twelve months, and why

Drew Patterson, CEO & Founder, Jetsetter will speak about Innovative and Highly Lucrative! Post-Recession Distribution Models

Drew Patterson…

The travel industry is unique in being one of the most volatile, complex and yet potentially lucrative industries for those who can keep ahead of the curve. Innovation and entrepreneurial spirit continue to pave the way for growth and profitability, especially in the highly dynamic online space. Disruptive change can undercut successful business models or create exciting and highly lucrative new opportunities for those in the know. In this session we have gathered the most successful and innovative online pioneers to share the secrets of their success and predictions for the next phases in the evolution of online travel.

Optimizing Multi-Channel Online Marketing

Joe Nyugen, Omniture, multi-channel, online marketing, email marketing, display ads, search, public …

Joe Nyugen, Regional Manager SEA at Omniture, explains how to be the change agent in your organisation.

Reputation Management - Use Travel Review Sites to Boost Sales and Enhance CRM

Q&A SESSION…

Review sites are not the enemy. Learn how to successfully respond to criticism and fi nd ways of beating the system through customer interaction. Own your traffi c and discover ways to maintain direct online sales without diverting to review sites. Understand the pros and cons of linking to review sites like Tripadvisor on your page.

Globalisation in Marketing: International language restrictions and how to make your overall marketing program globally viable , Presented at the Travel Distribution Summit Europe in 2010 by Meredith Hanrahan Cheapflights

Globalisation in Marketing: International language restrictions and how to make your overall marketi…

Subtle distinctions of locality which can make or break a campaign

RM vs. CRM

Tom Walker,The Rainmaker Group, Dichotomy, Research, Discovery, CRM, survey, strategy, Wikipedia, mi…

Tom Walker, EVP of The Rainmaker Group discusses RM vs. CRM

What are the Best Ways to Forecast in an Economic Downturn?

Wilhelm Weber, WorldHotels, revenue forecasting, RMS, revenue management, hotel, accommodation, book…

Wilhelm Weber, Director Performance & Revenue Optimisation at WorldHotels, asks whether you are finding that all forecasting tools are failing or have

Session 3 - Create successful partnerships: Understand how to build strong, mutually beneficial partnerships, Ancillary Revenue And Partnerships Conference - Iain Pringle, Head of Customer & Loyalty, The Mileage Company, British Airways - Travel Distribut

Iain Pringle…

Dynamic Packaging

Steven Greenway, Virgin Blue,Wotif, Webjet, Thomas Cook, Expedia, Travelocity, Orbit, Hybrid, Homoge…

Steven Greenway, Head of eCommerce at Virgin Blue discusses dynamic packaging

Revenue Management and Pricing in Travel Conference Europe 2008

Intergrate revenue mangement to reduce costs and maximise profits, Revenue Management and Pricing in…

Integrate revenue management to reduce costs and maximise profits. Learn from:

Hear Forecasts and Predictions From Industry Leaders for the Year Ahead - Bill Kotrba, Senior Director of Industry Strategy, JDA

Bill Kotrba…

The past twelve months has seen extraordinary change on account of global economic difficulty. In this opening session, we ask the industry forerunners to tell us what to expect for the future in the Revenue Management field:

Which Technologies can Help you Sell Direct to Your Customers?

francois lebrun, airfrance, klm, communication, customers, emails, airline, newsletters, competitive…

Francois Lebrun, UK and IE Direct Sales Manager of AirFrance KLM discusses why you need new tools to prevent communication overload for customers.

Online Fraud: How to Ensure you Are Properly Protected

tim sparrow, cybersource, epayment management, online fraud, protection, virgin atlantic, fraud, ind…

Tim Sparrow, Consultant Client and Technical Services of Cybersource discusses epayment management.

Dr. Peter Belobaba, Principal Research Scientist, Massachusetts Institute of Technology (MIT) will speak about how to Stay Ahead of the Curve with Cutting Edge RM Tactics

Dr. Peter Belobaba…

* There has been a significant shift in the job role of the RM across all our travel and hospitality industries. Being an analyst is no longer enough, you have to be THE company strategist. Hear from some of the best in business on how their job role has changed over the last twelve months, and why

Total revenue management in practice - Linking top line RM/pricing strategies to bottom-line profits, Presented at the Travel Distribution Summit Europe in 2010 by Wilhelm Weber Lorange Institue of Business Zurich

Total revenue management in practice - Linking top line RM/pricing strategies to bottom-line profits…

The era has ended when revenue management stands alone as a tactical approach to inventory management. With the right technological and management support, forward thinking travel companies are integrating revenue management into all aspects of their businesses, from marketing, to sales to operations. Smart companies are using revenue management to consider total revenue contributions, including ancillary revenues, to maximize spend per customer and focus on the most lucrative ones!

Internet - New, Unlimited Opportunity for Independent Hotels

tomasz janczak, hotelprofit, internet, opportunity, independent hotels, business development, hotel,…

Tomasz Janczak, Business Development Manager of HotelProfit (Poland) discusses internet marketing in the hotel.

Survival of the Fittest – The Evolution of Travel Distribution in Asia

don birch, abacus, indirect travel distribution, supplier, traveller, technology, ugc, travel distri…

Don Birch, CEO of Abacus says "indirect travel distribution lives and dies by the

Debate - Social Media Strategy - Set the right goals, budget and resources and avoid the pitfalls - Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways- Paul Harrison, CEO, Carve Consulting - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

The Continuing Evolution: Key Trends in Revenue Management

Ben Vinod, Sabre, travel network, travelocity, airlin, distribution, profitability, knowledge, compe…

Ben Vinod, SVP & Chief Scientist for Sabre discusses key trends in RM

Environmental Management for Hotels

greenhotelier, environmental management, hotel, sustainable, green, Benchmark Hotel, ITP, The Prince…

Daniella Meilmann, Environmental Officer at Tourism Partnership, discusses practical steps intended to

Successfully integrating market trends into your RM Forecasting

Carol Dodds, Chardon Management, Challenges, Forecasting, Multiple Brands, Cultures, Markets, Strate…

Carol Dodds, Director Of RM at Chardon Management discusses how to successfully integrate market trends into your RM Forecasting

Evolving customer relationships

Sotiris Damianos, Hotelopia, Evolving, control, web, Web 2.0, collaborate, expertise, Points, guaran…

Sotiris Damianos, Director of Sales & Marketing for Hotelopia talks about evolving customer relationships

Future Trends and Technology in Travel - Planting the Seeds for Profit -Travel Distribution Asia 2010 - Sajith Sivanandan, Head of Travel, Retail and Automotive, Google South East Asia

Future Trends and Technology in Travel - Planting the Seeds for Profit -Travel Distribution Asia 201…

What is it? Is it just a theoretical dream? How do we get there?

Aaron Sugarman, TUI Travel, TUI UK Mainstream, TUI, Thomson, First Choice, Leisure, Travel, Thomson.…

Aaron Sugarman, Head of Pricing Development at TUI UK discusses total revenue management

Improve your website functionality

Thomas Brandt, e-commerce, Delta, globalization, Marketing, Personalization, SkyMiles, Self-Service,…

Thomas Brandt, General Manager for Delta.com discusses how to improve your website functionality and appeal to a broad range of global customers

The New Social Media Landscape - What role does social media play in the travel marketing mix? Thorvald Stigsen, CEO, Momondo - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Unbundling Opportunities and Challenges

Ornagh Hoban, Datalex, travel distribution platform, branded fares, multi touch points, multiple cha…

Ornagh Hoban, VP Marketing and Strategy at Datalex, discusses optional services that can be unbundled.

Hear Forecasts and Predictions From Industry Leaders for the Year Ahead

Q&A SESSION…

The past twelve months has seen extraordinary change on account of global economic difficulty. In this opening session, we ask the industry forerunners to tell us what to expect for the future in the Revenue Management field:

Committed Customers or Captives?

Raul arce, ibm, loyalty programs, travel industry, airlines, hospitality, gaming, travelers, banking…

Raul Arce, Vice President of Travel and Transportation of IBM discusses making loyalty programs more valuable, relevant and differentiating.

Charting a path to customer growth

Timothy Prunk, Growth, profitability, design, Loyalty, strategy, Transactions, surveys, Promotion, S…

Timothy Prunk, Chief Executive Officer at Vistrio & Carolyn Corda also VP of Client and Professional Services at Vistrio talks about customer growth

The Holistic Approach: How Do You Deliver a Consistent Message Across all Your Channels, Maximize Sales and Cut Costs? Sharon McAuliffe, Senior Director of eCommerce, Aston Hotels & Resorts - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

The Tour Operator Perspective - Rise Against the Giants

Q&A SESSION…

How are tour operators continuing to add value to packaged products and entice new consumers and demographics in an industry dominated by online intermediaries?

The Role of Carbon Management in Creating Future-Proofed Brands

James Patterson, Environ UK, carbon emissions, travel industry, sustainable aviation, airport, airli…

James Patterson - Manager, Carbon and Energy Management

Grow and Maintain Your Ancillary & Merchandising Revenue Through the Mobile Channel, Natasa Christodoulidou, Assistant Professor of Marketing, California State University - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

A Changed Audience - Your customer\'s travel purchasing behaviour is changing. What are you doing to adapt your marketing strategy? Ghislain D\'Auvigny, Commercial Director, Pierre et Vacances Group Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Revenue Management for Small & Independent Hotels Scott Bacon, Senior Revenue Account Manager, Preferred Hotel Group - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

How we try to be different

Giorgio Boscolo, Boscolo Hotels, different., Professional, Web, voice, Tv, mobile phone, MULTICHANNE…

Giorgio Boscolo, PDG for Boscolo Hotels explains what his hotels do to be different

Freedom of choice

Lars Sande, Knowledge, marketplace, customers, behaviour, Business, pleasure, process, ancillary, im…

Lars Sande, Sales Director for Norwegian Air Shuttle ASA discusses freedom of choice

Tour Operators and Travel Agents

Vitaly Golovchenko, Metatek, online distribution, marketing, marketing strategies, Tour Operator, Tr…

Vitaly Golovchenko of Metatek, discusses on-line distribution and marketing strategies.

Sales Strategy Part One: Going Global Without Sacrificing Domestic Sales, Presented at the Travel Distribution Summit Europe in 2010 by Fabrice Quinquenel Hertz

Sales Strategy Part One: Going Global Without Sacrificing Domestic Sales, Presented at the Travel Di…

Differentiating your sales team from the pack: What makes a sales team stand out in an overcrowded market?Global versus local framework? Or a combination of the two? What's the optimum balance for your company? How can you help your sales team profit from currency fluctuations?Local and regional mentalities: Making the similarities - and differences - work to produce maximum results

Prices on the Rise - Travel Distribution Summit Asia 2010 - Brij Bhushan Chachra, Director of Revenue Management India Middle East & Africa, Preferred Hotel Group

Prices on the Rise - Travel Distribution Summit Asia 2010 - Brij Bhushan Chachra, Director of Reve…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

The global momentum of social networks

Walid Al Saqqaf, TrustedPlaces, reviews, restaurants, bars, cafes, clubs, pubs, cultural centers, Gu…

Walid Al Saqqaf, Co-Founder & COO of TrustedPlaces talks about the global momentum of social networks

Spotlight on Trip Planning Tools: What Role do They Play in the Customer Buying Cycle? Gregg Brockway, Co-Founder & CEO, TripIt - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Insight into boosting profits with an ancillary model

Sotiris Damianos, Hotel, White Label, transparency, Partnership, Hotelopia, benefits, Timelines, ,De…

Sotiris Damianos, Sales and Marketing Director for Hotelopia discusses boosting profits with an ancillary model responding to consumer shopping patterns

Basics & Brilliance

British Airways, Peter Schinasi, marketing, flight, travel, networking…

Peter Schinasi, Director of Relationship Marketing at British Airways, discusses the importance of delivering the basics day in, day out, as well as being brilliant in the areas where it really counts.

Integrating content that sells

Nathan Clapton, Tripadvisor, useful, Integrating, invest, enhance, experience, Share, Travel, Inspir…

Nathan Clapton, Director of Brand Distribution at Tripadvisor discusses content integration that sells

Case Study: Your California Photo Contest

Lisa Demoney, online marketing, Joie de Vivre, hospitality, California Photo Contest, creative lifes…

Lisa Demoney, Director of Online Marketing at Joie de Vivre Hospitality, discusses the objectives of the California Photo Contest.

Identifying your best customers

Rom Hendler, Venetian, resort, Hotel, Casino, Identifying, Frequency, spending, revenue, profit, mea…

Rom Hendler, VP of Strategic Marketing at The Venetian Resort Hotel Casino explains the art & science of identifying your best customers

Payment Options and the Global Travel Store

Chris Amenechi, Continental Airlines, payment options, global travel store, Global Airline, Global C…

Chris Amenechi, eCommerce & Distribution Planning at Continental Airlines, discusses the right approach to acquiring majority of the payment options.

How user generated hotel reviews inspire the booking process

Helge Moser, TraveltainmentAG, inspire, hotel reviews, booking, storylines, Immense response, travel…

Helge Moser, Director of Marketing, TraveltainmentAG discusses how user generated hotel reviews inspire the booking process

Web 2.0: Description of New Powerful Tools to Market on the Internet

edward cespedes, .travel-tralliance, web 2.0, consumers, virtual growth, mobility, seo, domain, appl…

Edward Cespedes , CEO of .travel - Tralliance discusses how consumers use web 2.0.

Integrating Videos that sell into your site

Marc Ruff, Tvtrip, professional, Videos, quality, professionally, Free, cameramen, editors, rich con…

Marc Ruff, CEO of Tvtrip discusses integrating videos that sell into your site

Understand the importance of integrating local content into your online marketing strategy - Ines Verburgh, E-commerce Distribution Manager, VisitBritain - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Pablo Castro, Director, Latin America, Expedia Inc, Katrina Witherspoon, Marketing Director, Farecompare and Greg Torres head of Travel, Google debate Travel Intermediary & Comparison Sites - Evolving Value Propositions at the Online Marketing Strategies

Pablo Castro, Director, Latin America, Expedia Inc, Katrina Witherspoon, Marketing Director, Fareco…

Debate how channel marketing efforts should be directed to achieve optimum resultsAs travel comparison sites become more technically advanced. What impact will this have on the travel industry?Will we see consolidation in the meta-search space?The rise of direct sales - what new value propositions are being offered by OTA's?Brand loyalty - as best rate guarantees are pretty much the same across supplier and intermediary channels, how can you differentiate your offering?

Profitable Loyalty Programs

Ryan Green, Southwest Airlines, Frequent Flyer Program, Companion Pass, rewards, miles, database mar…

Ryan Green, Senior Manager Customer Loyalty at Southwest Airlines, discusses the Frequent Flyer Program.

How do You Avoid the Ignorance Driven Price War?

Jerry Foran, British Airways, revenue management, revenue labs, travel, marketing, price war, airlin…

Jerry Foran, Senior Manager Product Delivery Revenue Management at British Airways, discusses the global decline in passengers.

Asia-Pacific Travel Industry Consolidation

martin symes, bezurk, asia, travel industry, travel search engines, yahoo, travel suppliers, digital…

Martin Symes, CEO of Bezurk discusses the consolidated forces of the asia-pacific travel industry.

Using customers to provide video content

Marc Ruff, TVTrip, video content, design hotel, family, neighborhood, reassurance, informative, unbi…

Marc Ruff, CEO of TVTrip discusses using customers to provide video content

Fragmented but Profitable: How significant is Central & Eastern Europe?

Gunnar Moller, Germanwings, Airline, Central Europe, Eastern Europe, Boomerang Club, frequent flyer …

Gunnar Möller, Senior Manager Marketing at Germanwings, discusses how to succeed in Central and Eastern Europe.

Robert Patterson, Director of Social Media and Web Analytics, MMG Worldwide (Colorado “Snow at First Sight” Campaign) will speak about Understand the Pros and Cons of the Social Media Agency

Robert Patterson…

Thousands of companies are cropping up claiming to be “the world experts” on social media. We get the story from both sides. Is employing an agency to execute your strategy a good move? We open the debate with an example from both sides, and a neutral opinion too!

Customer tech and trends - how will your customers interact with you through and beyond 2010? Presented at the Travel Distribution Summit Europe in 2010 by Robert Rogers Nokia

Customer tech and trends - how will your customers interact with you through and beyond 2010? Presen…

Your customers just won't stop experimenting. Despite the recession, customers continue to change the way they interact with you. In the meantime many travel companies have slashed their research spend and so have even less of a grip on what is happening.

Tony D'Astolfo, Vice President for Worldwide Sales and Travel, Rearden Commerce will speak about how to Know Your Audience - Anticipate and Exceed Consumer Expectations

Tony D'Astolfo…

Mobile usage is growing at a staggering rate. Web browsing is soaring by an average of 30% per year amongst U.S mobile users. Smartphone adoption in the U.S has seen the once humble mobile now a part of everyday life and set to rival the importance of credit cards to modern-day travel consumers. Those who do not embrace the issues and opportunities created by advances in mobile technology risk loosing credibility, relevance and market share.

The Future of OTA’s as a Distribution Channel

shaun dubash, travelguru, ota, business development, customer, supplier marketing costs, distributio…

Shaun Dubash, VP Business Development of Travelguru says "OTA’s continue to grow customer bases and

Managing & implementing a profitable loyalty program

Adriana Toledo, Emotion, Frequency, objectives, goals, targeting, understand, LOYALTY, PROFITABLE, M…

Adriana Toledo, Director Loyalty Programs, Americas Division, Sol Melia Hotels and Resorts discusses how to manage & implement a profitable loyalty program

The Future of travel distribution in China

D. Teddy Zhang, HUBS1, Future, China, Distribution, Dynamics, Impact, Catalysts, Growth, dominated, …

Mr D. Teddy Zhang, President & CEO of HUBS1 discusses the future of travel distribution in China

The Challenge of the Shortened Booking / Reservation Window - Travel Distribution summit Asia 2010 - Tarun Lakhanpal Group Manager, Revenue Management & Distribution, The Lemon Tree Hotel Company

The Challenge of the Shortened Booking / Reservation Window - Travel Distribution summit Asia 2010 -…

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Web content

Mark Schroeder, Home&Abroad.com, content, targeting, emotional, delivered, sensitive, intelligence, …

Mark Schroeder, CEO of Home&Abroad.com discusses web content & ROI

Making a Difference

gwen raez, visit scotland, visitor, research programme, customer, uk, holiday habits, media, scotlan…

Gwen Raez, Group Product Manager of Visit Scotland discusses understanding the visitor and the potential visitor.

Maximizing and Monetizing Your Online Programs, Blake Suggs, Account Director, Range Online Media - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Understanding how Customers Interact With Your Brand Online

jamie cole, hilton international, customers, company, brand, online, online channels, customer group…

Jamie Cole, VP Distribution of Hilton International says "all customers are not the same".

Optimising your “Human Capital”

stefan wolf, shangri-la hotels & resorts, analytical, communication skills, technical skills, operat…

Stefan Wolf, Director of Revenue Management of Shangri-La Hotels & Resorts discusses the "analytical extrovert".

Internet Marketing and Social Media Strategies for Hotels

anil aggarwal, milestone internet marketing, media budget, industries, social media strategy, intern…

Anil Aggarwal, CEO of Milestone Internet Marketing discusses media budget across all industries.

Tourism Industry in China: Is the Dragon Awaking?

Marcel Schneider, Tourism, China, destinations, Olympic games, Expo, competition, visa, honeymoon, m…

Marcel Schneider, CEO of TUI China talks about the growing tourism industry in China

Pricing & revenue management

Christian Vitiello, Haven & British Holidays, Holidays, Bourne Leisure Group, Butlins, Warner, holid…

Christian Vitiello, Head of Revenue Management at Haven & British Holidays talks about pricing & revenue management

Case studies - Travel industry initiatives in mobile that are making money, Presented at the Travel Distribution Summit Europe in 2010 by Bill Keen Intercontinental Hotels Group

Case studies - Travel industry initiatives in mobile that are making money, Presented at the Travel …

What has IHG learnt from their various experiments into mobile? With the number of mobile web bookings exploding for IHG, how are they positioning for growth within the mobile channel? How do you accommodate the complex landscape when you have multiple brands and almost 4,000 hotels and in nearly 100 countries? Where has IHG experimented and how has that factored into their roadmap?

Travel Distribution Middle East 2008

Middle East's new networking opportunity for the leaders in travel, pricing & distribution, The Chan…

Middle East's new networking opportunity for the leaders in travel, pricing and distribution. Learn from:

How Can You Deploy Social Media to Improve Distribution? Roseanne Landay, Director of Strategy and Business Development, Pleasant Holidays - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Establishing The Most Cost Effective Distribution Strategy Without Compromising Your Reach - Jerry Dunn, Distribution Development Manager, easyJet -Travel Distribution Summit Europe 2009

Jerry Dunn…

The Impact of Carbon Neutrality

Paul Tilstone, Institute of Travel Management, Carbon Neutrality, future, Perspective, Friends of th…

Paul Tilstone, Executive Director at the Institute of Travel Management talking about what the future for business travel

Hear Forecasts and Predictions From Industry Leaders for the Year Ahead - Warren Lieberman, President, Veritec Solutions

Warren Lieberman…

The past twelve months has seen extraordinary change on account of global economic difficulty. In this opening session, we ask the industry forerunners to tell us what to expect for the future in the Revenue Management field:

Travel 3.0 (2009) - The Low Cost Explosion

Beatrice Tarka, Mobissimo, travel, search engine, OTA, online travel agency, Air search, Hotel searc…

Beatrice Tarka, CEO of Mobissimo, discusses travel search engines.

One Simple Search. One Perfect Journey.

Rachel Armitage, Zoombu, travel, European travel, one click booking, trip management, mobile search,…

Rachel Armitage, co-founder of Zoombu, discusses planning

Demographic Profiling of Airline Passengers in Catchment Area

Ralph Anker, Cranfield University, Airline, catchment area, Isochrones, MOSAIC, airports, travel, su…

Ralph Anker - Lecturer, Researcher and Consultant at Cranfield University - explains why understanding your catchment area is critical when planning new routes or bases.

Niche Travel & The Long Tail

soren langelund, ewaterways, internet, industry, travel industry, operators, direct selling, niche t…

Soren Langelund, CEO of eWaterways asks "is the internet really fuelling endless choice and unlimited demand?"

Managing the Opportunities and Challenges of Unbundling, Ancillary Revenue And Partnerships Conference - Ornagh Hoban, VP Marketing and Strategy, Datalex - Travel Distribution Summit Europe 2009

Ornagh Hoban…

Innovations in Search

Brian Clark, Fly.com, travel, search, travel search, Travelzoo Inc. Property…

Brian Clark, Senior Vice President & GM at Fly.com, discusses whether we have truly seen real innovation in travel search.

Data Driven Sales & Marketing

Peter Pohlschmidt, Qatar Airways, e-commerce, marketing, sales, data, online booking, MIDT, airline,…

Peter Pohlschmidt, Manager E-commerce at Qatar airways, discusses the E-commerce key performance indicators.

The Luxury Experience

Terry Kane, Jumeirah Group, content strategy, hospitality industry, online users, digital marketing,…

Terry Kane, Digital Marketing Director at Jumeirah Group, deals with content and how the customer is king.

Economic-Type Hotel and Domestic and International Economic Relations

meng yu, jinjiang inns co., economic hotel, domestic, international financing, operating costs, prop…

Meng Yu, Executive Vice President of Jinjiang Inns Co. discusses the challenge of budget hotels.

What’s a Travel Marketer to Do?

Andy Tress, YouTube, travel marketer, google earth, video content, broadband, tools, online, social …

Andy Tress, Sales Director of YouTube discusses the changes in video content consumption.

Social Media Spend: Why we Should Consider it

walid al saqquaf, trusted places, marketing budget, social media spend, website, seo, display advert…

Walid Al Saqquaf, Co-Founder & COO of Trusted Places discusses traditional online marketing budget mix and social media spend mix.

The Future Of Travel Commerce

Martin Verdon-Roe, TripAdvisor, travel commerce, online consumers, travel research, hotel index, fli…

Martin Verdon-Roe, Head of Sales at TripAdvisor, discusses the Market, the Consumer and Partners.

Integration of revenue management and pricing across all your distribution channels will drive profits up while reducing costs

Puneet Mahindroo, Taj Hotels, Palaces, benchmark, manufacturer, computer, Corporate Travel, requirem…

Puneet Mahindroo, Director of Revenue Management at Taj Hotels and Palaces talks about integration of revenue management and pricing across all your distribution channels will drive profits up while reducing costs

Online Sales and Distribution - Anticipate The Evolution of Search

PANEL SESSION: Anticipate The Evolution of Search…

Online search has become increasingly complex and social with the inclusion of twitter feeds and micro blogging. How you adapt to the semantic web is vital in continuing to grow your online visibility and bottom line.

Feeding Customer Data Into Your CRM Initiatives

francesca ecsery, cheapflights, customer data, website, emails, worldwide, email response rate, cust…

Francesca Ecsery , General Manager UK of Cheapflights discusses how capturing customer data from your website be used to improve relevancy.

User-generated content - increase customer dialogue and understand its impact on the purchasing cycle -Anthony Rawlins, MD, Digital Visitor - Sales and Marketing in Travel Europe 2009

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d\'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

A discussion about Customer Relationship Management (CRM)

Steve Pinchuk, Optimization, SAS Institute, Profit, Goals, Clients, Revenue Management, Profit Opti…

Steve Pinchuk, VP of Profit Optimization Systems at the SAS Institute discussing Customer Relationship Management (CRM)

The pioneers innovation and inspiration from the brightest minds in travel, Presented at the Travel Distribution Summit Europe in 2010 by Bruce Poon Tip Gap Adventures

The pioneers innovation and inspiration from the brightest minds in travel, Presented at the Travel…

Predict the mobile time line invest in the right goals at the right time, Presented at the Travel Distribution Summit Europe in 2010 by David Rowan Wired

Predict the mobile time line invest in the right goals at the right time, Presented at the Travel Di…

With Google and Apple battling to dominate mobile web browsing, it seems that after years of wrong predictions, the analysts might now get it right�.mobile will have as big an influence on travel sales as the web did. You need to start experimenting. Investing in to anything new and unknown sees wasted money as we chase the wrong opportunities and go with the wrong suppliers. Mobile is in the Netscape years. Lots of small developers working over lots of platforms. The next stage will be standards and an agreement of what actually works.

Maximising your visibility online, Presented at the Travel Distribution Summit Europe in 2010 by Arnaud Bertrand HouseTrip

Maximising your visibility online, Presented at the Travel Distribution Summit Europe in 2010 by Ar…

Successfully targeting your audience: a guide to increasing your brand awareness onlineAs an increasing number of consumers head online for the best deals, brands need to get savvy in order to cut through the competition. Effective targeting can have a huge impact on the success of your online advertising campaigns, but do you really understand how and why different types of targeting work?

Mobile Technology in Travel - Travel Distribution Summit Asia 2010 - Aloke Bajpai, CEO & Founder, iXiGo.com

Mobile Technology in Travel - Travel Distribution Summit Asia 2010 - Aloke Bajpai, CEO & Founder, …

To access similer video content from the same event search for 'Travel Distribution Summit Asia 2010'

Capitalizing on distribution paradigm shifts

Kurien Jacob, Revenue, Distribution, Highgate Hotels, capitalize, distribution, paradigm, shifts, Aw…

Kurien Jacob, VP President- Revenue & Distribution at Highgate Hotels explains how to capitalize on distribution paradigm shifts

Differentiating your brand in a crowded marketplace

Tanya Sampson, Transat Distribution, Differentiating, crowded, Canada, Europe, specialist, Restraine…

Tanya Sampson, Director of Marketing at Transat Distribution differentiating your brand in a crowded marketplace

Service marketing strategy and the customer experience

Gary Parker, Revenue, Management, Training, Group, Strategy, Experience, elements, Price, Promotion,…

Gary Parker, President of Revenue Management Training Group discusses service marketing strategies and the customer experience

The Future of Travel Commerce

Sandra leonhard, TUI Travel, travel commerce, travel, brands, holidays, search, Google, Wolfram Alph…

Sandra Leonhard, Director Web Strategy and Business Development at TUI Travel, discusses being where the customer is and managing cost share of revenue.

The Mobile Vision

Graham Turner, First ondemand, mobile payment, payment channels, marketing, media channels, digital …

Graham Turner, Head of Pervasive Computing at First ondemand, discusses the fact that mobile is set to impact the industry, but how far are we away from a viable mobile payment solution.

Social Media: Discover The Latest Trends for Measurement and Response, Presented at the Travel Distribution Summit Europe in 2010 by Barbara Pezzi Fairmont Raffles Hotels

Social Media: Discover The Latest Trends for Measurement and Response, Presented at the Travel Distr…

So now we've covered engagement and brand recognition, how do you calculate the success or failure of a social media campaign?

Airline vs e-commerce business

Leo Purcell, easyjet.com, easyLand, aviation, LCC, easyJet, Big Bang, Leverage, Conversion, Integrat…

Leo Purcell, Partnership Manager for EasyJet discusses airline vs e-commerce business & integration and conversion

How, Why, and When People Turn to the Fastest Growing Category in Travel

gregory saks, compete, meta search, travel shoppers, data,tns media, consumers, research, travel in…

Gregory Saks, Director of Compete discusses the growth of meta search.

CRM through personalization, customization and relevance

Daniele Mancini, Costa Cruises, Customization, Relevance, Costa Crociere, Personalization, Cruises, …

Daniele Mancini, Director of e-Business Development for Costa Cruises CRM through personalization, relevance and customization

The Mobile Situation – Then, Now and the Future

dave hughes, bt wireless broadband, travel industry, mobile, broadband, wireless, wifi, wimax, 3g, h…

Dave Hughes, Director of BT Wireless Broadband discusses how the travel industry benefits from mobile.

Les activitésdu groupe

Pierre Alzon, Lastminute.com, sabre, Cruise Lines, Car Rental, Agencies, HotelsS, Airlines, multican…

Pierre Alzon, directeur général de Lastminute.com discute Les activitésdu Groupe

Online Travel Strategy

Barbara Pezzi, web marketing, e-commerce, Swissotel Hotels and Resorts, online marketing, travel, Sw…

Barbara Pezzi, Director of Web Marketing and e-Commerce at Swissotel Hotels and Resorts, discusses online marketing strategies.

Mobile Discovery Pay or Play

steve page, mobile commerce, mobile, mobile technology, location, handsets, mobile services, travel,…

Steve Page, CEO of Mobile Commerce discusses what the user really wants from mobile.

Creating the Largest National Social Media Network

Anthony Rawlins, Digital Visitor, social media, media library, Visitor Review, online community, mar…

Anthony Rawlins, Co-founder and Managing Director of Digital Visitor, explains why social media can be cost-effective.

Session 2 - Presentations and Debate: Get the Right Ancillary Revenue Strategy for your Business and Reap the Rewards Ancillary Revenue And Partnerships Conference - Gareth Gaston, MD, Octopus Travel - Travel Distribution Summit Europe 2009

Gareth Gaston…

How Distribution Partners can assist your Revenue Management

Wolfgang Pagl, Market Management, Eastern Europe, Austria, Switzerland, SUPPLY, DEMAND, 3rd party, O…

Wolfgang Pagl, Director of Market Management Eastern Europe at Expedia explains how distribution partners can assist your revenue management

The Control Freaks' Guide to User Generated Content

Ric Shreves, Water and Stone, User Generated Content, risk management, online…

Ric Shreves, Founding Partner of Water & Stone, explains how User Generated Content is the Genie in the Bottle.

How to market enviromentally friendly

Stephen Attenborough, Virgin Galactic, Virgin Trains, oil, climate change, future, carbon, efficient…

Stephen Attenborough, Commercial Director of Virgin Galactic discusses how to market the environmentally friendly idea

Making the Internet Your Distribution Channel of Choice

sandy ramon tarbet, wyndham hotels and resorts, sales, marketing, latin america, internet, distribut…

Sandy Ramon Tarbet, Senior Director, Global Sales and Marketing, Latin America of Wyndham Hotels & Resorts asks "are you investing in the right channel and avoiding the 3E trap…

Norwegian Air Shuttle ASA setting up a Bank

Lars Kjos, convenient, competitive, Robust, Experienced, World Wide, infrastructure, NorwegianReward…

Lars Kjos, Financial Consultant at Norwegian Air Shuttle ASA talks about Norwegian setting up a Bank around their brand

CCRM Bringing back the “WOW”

kate varini, betterrevenue.com, oxford brookes university, customer data, revenue management, pricin…

Kate Varini, betterrevenue.com, Senior Lecturer of Oxford Brookes University discusses how to align your customer data with your revenue management and pricing strategy.

Customer tech and trends - how will your customers interact with you through and beyond 2010? Presented at the Travel Distribution Summit Europe in 2010 by Marko Balabanovic lastminute.com

Customer tech and trends - how will your customers interact with you through and beyond 2010? Presen…

Your customers just won't stop experimenting. Despite the recession, customers continue to change the way they interact with you. In the meantime many travel companies have slashed their research spend and so have even less of a grip on what is happening.

Social networks & travel

Sam Shank, travel, networks, SideStep, TravelPost.com, Social Networks, Travel, Research, Planning, …

Sam Shank, Vice President and General Manager of TravelPost.com at SideStep discusses social networks & travel

Effectively Use Social Media Tools to Boost Customer Engagement & Loyalty - Anil Aggarwal, Chariman & CEO, Milestone Internet Marketing Inc - Social Media for Travel Strategies USA 2010

Effectively Use Social Media Tools to Boost Customer Engagement & Loyalty - Anil Aggarwal, Chariman …

The event consisted of the following speakers and covered the following

Tour operator yield management

Joerg Esser, Thomas Cook, Nederland,Tour operator, pragmatically, commodities, accessibility, ,Minim…

Joerg Esser, Head of Yield Management & Business Development at Thomas Cook Nederland BV discusses tour operator yield management – or how to pragmatically square the circle

Strategy & Social Media

Jeremy Jameson, strategic planning, Southwest Airlines, social media, channels, Corporate Communicat…

Jeremy Jameson, Corporate Strategist - Strategic Planning at Southwest Airlines, discusses the evolution of social media and serving traveler needs.

ESSENTIAL STRATEGIC ADVICE FROM THE POWERHOUSES OF TRAVEL, ALL THE VIDEO SESSIONS FROM THE TRAVEL DISTRIBUTION SUMMIT EUROPE 2010

Innovation and inspiration from the brightest minds in travel looking at social media, customer tech and trends - and how your customers interact with you through and beyond 2010?Access all the video and slides from the Travel Distribution Summit Europe 2010 keynote debates and the Social media and travel conference.

Distribution Using Unorthodox and Innovative Methods

George Harb, Travelport, channels, online channels, GDS, marketing, travel…

George Harb, Commercial Director at Travelport, explains that traditional or unorthodox channel success is dependent on the market we find ourselves in.

The Number Crunch - Understand Analytics and ROI for Social Media

Q&A SESSION…

How do you measure success and failure on social media platforms? Can you really directly track ROI? Hear from brands that have the fi gures to prove that social media can can drive real sales and revenue. They will show you how you can implement their strategies into your business and keep all those revenue managers happy too!

Forecasting

sam mccully, saville hotel group, revenue management, hotels, environment, forecasting demand, busin…

Sam McCully, Group Revenue Manager of Saville Hotel Group discusses the future of hotels.

Why Cruise Chatter Matters

Carolyn Spencer Brown, Cruise Critic, cruise travel, cruise chatter, online community, travel, cruis…

Carolyn Spencer Brown, Editor-in-Chief of Cruise Critic, discusses the transformation of cruise travel.

Maximize Profits by Selling Ancillary Products & Services Tim Coleman, Revenue Operations, Nor 1 Inc. - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Smart contracting

Heather Ross, Starwood, Hotels, Resorts, Smart, Dynamic, Simple, Corporate, Technology, Reality, dyn…

Heather Ross, VP of Revenue Management, EAME at Starwood Hotels & Resorts discusses smart contracting in a dynamic pricing world

Second Travel Distribution Latin America and the Caribbean Summit 2007

Joel Chusid, Flávia Matos, Gerente de Turismo de Negócios – EMBRATUR (Instituto Brasileiro de Tu…

Understand one of the world's fastest growing markets. Learn from:

Customer Relationship Management

Theresa Fox, Groople, CRM, search, travel, group travel, hotels, flights, trip, networking…

Theresa Fox, VP Operations and Product Management of Groople, discusses marrying customer knowledge to relevance throughout customer experience.

Distributing, Pricing and Marketing Travel in Latin America & the Caribbean

martin rastellino, despegar.com, online travel, distribution, marketing, pricing, market, technology…

Martin Rastellino, Co Founder & Chief Operating Officer of despegar.com discusses a lag in online travel adoption represents an opportunity.

Why develop the means to sell leisure packages and incidentals online?

Ido Padani, delight, please, Specialized, satisfaction, stores, Conveniences, Entertainment, connect…

Ido Padani, Global Leader for eCommerce channel sales at Marriott International discusses why developing the means to sell leisure packages and incidentals online is highly beneficial

Hoteis Independentes vs Marcas

Roberto, Sollberger, Jeolas, HIP, Hotel, International, Partners, Portfolio, Operadora, Incentivo, E…

Roberto Sollberger Jeolas, CEO of HIP (Hotel International Partners)

Krista Parry, Director of Marketing and Communications, Park City Resort will speak about how to Combine Your SEO Strategy With Your SMO - Social Media Optimization

Krista Parry…

With increasing real time input in Google and Bing, what does the real-time web mean for social media and search? How can you embrace micro blogging and reap the SEO benefits?

Putting Yourself In Front Of Your Customers - How To Ensure Visability In The Right Place At The Right Time, At The Right Price - Stephan Bosman, COO, Zoover - Travel Distribution Summit Europe 2009

Stephan Bosman…

Meredith Hanrahan, CMO, Cheapflights.com will speak about the View From The Other Side - Engage With Travel Agents and OTA's

Meredith Hanrahan…

* With GDS Biasing, advertizing, override commissions, special rates and a variety of tactics used to gain market share in the travel agency segment- what really works? Who do they listen to and why?

Creating a Integrated LCC “ILCC” in a market with airline dominance

Luis Eugenio Moreno, LAN, ADVP, Familias, RASK, INTERLINING, NETWORK, reduction, CASK, Substantial, …

Luis Eugenio Moreno, RM & Pricing Director at LAN discusses creating a Integrated LCC “ILCC” in an airline dominant market

Web2.0 and Search

Sandeep Murthy, Cleartrip, technology, leverage, Publishing, Participation, API, SyndicationWeb, Bro…

Sandeep Murthy, CEO of Cleartrip discusses Web2.0 and Search

Airline Distribution and Marketing Strategies

Roman Zaichenko, KD, KD-Avia, e-commerce, airline industry, Airline distribution, marketing, marketi…

Roman Zaichenko of KD-Avia, discusses e-commerce in the airline industry.

Leveraging Electronic Customer Touch Points In A Self-Service Industry

Dorothee Vogel, JupiterResearch, marketing, travel, online, travel supplier, booking online, search,…

Dorothee Vogel, Research Analyst at JupiterResearch, gives an overview of the European online travel booking market.

Creating Advantage As The Crunch Bites Even Harder

Duncan Bramwell, Duncan Bramwell & Co., recession, RM, revenue management…

Duncan Bramwell, Managing Director of Duncan Bramwell & Co., discusses how to retain control of your distribution even in these times.

How to Grow and Maintain Your Ancillary and Merchandising Revenue Through the Mobile Channel, John Styers, President, Moblico - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Aligning distribution channels with RM

Serge Chamelian, Munich, facts, figures, RM, profitability,distribution, amadeus, lufhansa, air fran…

Serge Chamelian, Business Development Manager in the Revenue Management Unit at Amadeus explains the benefits of aligning distribution channels with RM

Global Alliance Partnership

masao taguchi, okura hotels and resorts, global alliance partnership, expansion strategies, objectiv…

Masao Taguchi, Head of Marketing of Okura Hotels & Resorts discusses expansion strategies.

Social Search Marketing Strategy

krista pappas, farecast, social computing, travel search, airfare, websites, hotel, consumers, socia…

Krista Pappas, VP Business Development of Farecast explains how we leverage and benefit from social

Complexity or Simplicity? - what strategy should you adopt in the complex multi-channel environment Revenue And Pricing Strategies Conference - Rania El Haddad, PhD Researcher, University of Surrey - Travel Distribution Summit Europe 2009

Rania El Haddad…

Standards Based Travel Distribution

john lambe, openjaw technologies, opentravel alliance, travel distribution trends, travel technology…

John Lambe, CTO of OpenJaw Technologies and Board Member of OpenTravel Alliance discusses travel distribution trends.

Upwardly Mobile, the Next Step for Travel Management

jean-noel lau keng, amadeus, corporate travel program, mobile, travel management, wi-fi, mobile devi…

Jean-Noel Lau Keng, Head of Product Management of Amadeus discusses the potential benefits to corporate travel program.

Evolving distribution - a key force

Belson Coutinho, Jet Airways, eCommerce, Distribution, negotiating, bandwagon, Meta, GDS, fares, con…

Belson Coutinho, Head of eCommerce and Distribution at Jet Airways discusses evolving distribution

How to build the perfect travel app, Presented at the Travel Distribution Summit Europe in 2010 by David Pritchard OpenTable

How to build the perfect travel app, Presented at the Travel Distribution Summit Europe in 2010 by …

With OpenTable for iPhone, diners can now make free resturant reservations at over 11,000 OpenTable enabled restaurants in the UK, US and Canada. With 2 million diners seated through the mobile app, representing over $100 million in restaurant revenue, mobile is rapidly gaining share in the online restaruant reservation space.

How Suppliers are Connected and Distributed Today

george harb, travelport, suppliers, online, GDS, agency direct, distribution costs, travel, distribu…

George Harb, Commercial Director of Travelport discusses channel challenges faced by content suppliers.

Revenue management and pricing in travel

Lars Sandström, SAS Grouprevenues, shares, profitability, Quality, economy, business, Rebookable, u…

Lars Sandström, Director of Strategic Pricing at SAS Group talks about RM and pricing in travel

Online Sales and Distribution

Q&A SESSION…

Q&A SESSION

User Generated Content and Social Marketing Trends

Diane Clarkson, travel analyst, jupiterresearch, customers, baby-friendly hotel, user-generated cont…

Diane Clarkson, Travel Analyst of JupiterResearch discusses why user-generated content is important to your customers.

Social Media Content and SEO - Get the Right Content to Suit Your Brand & Drive Quality Traffic to Your Site - Michael B. Slone, Director Interactive Marketing, Vail Resorts - Social Media for Travel Strategies USA 2010

Social Media Content and SEO - Get the Right Content to Suit Your Brand & Drive Quality Traffic to Y…

The event consisted of the following speakers and covered the following

Twitter and the Rise of Micro-blogging - What Are the Implications for your Travel Business? - Tom Romary, CEO, Yapta.com - Social Media for Travel Strategies USA 2010

Twitter and the Rise of Micro-blogging - What Are the Implications for your Travel Business? - Tom R…

The event consisted of the following speakers and covered the following

Distribution Channel

tsutsumi mitsumasa, ihg ana hotels group, distribution marketing, distribution channels, internation…

Tsutsumi Mitsumasa, Manager, Distribution Marketing Japan of IHG ANA Hotels Group Japan discusses distribution marketing.

Analyze Your Technical Needs and Manage Your Data Effectively

sandeep govil, wyndham hotel, data customer value, hotel, crm, customers, management company, brand …

Sandeep Govil, Director of Revenue Management and Science Analytics of Wyndham Hotel Group explains how to use data to improve customer value.

Pannel Debate - Making your marketing budget work harder - Ensure the greatest ROI on your marketing spend - Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels - Niki van Wijk, VP e-Commerce, transavia - Sales and Marketing in Travel Europe

Social media mobile online travel marketing…

Listen and lea from the best online travel marketers in Europe. Audio footage and slides from our 2009 event held in Prague - mobile, PPC, social media, SEO, search marketingTo lea from to all the event speakers and over 2000 other peaces of unique content why not subscribeOther speakers from this event include: Jesper Palmqvist, Director eCommerce - EMEA | APAC, Wyndham Hotel Group Ghislain d'Auvigny, Commercial Director, Pierre et Vacances Group Krista Pappas, GlobalHead of Business Development - Bing Travel - a Microsoft Company Adam Healey, CEO & Co-Founder, hotelicopter Ole Stouby, CEO, Travelmarket John T. Peters, President & CEO, Tripology Sandra Leonhard, Director of Web Strategy, TUI Thorvald Stigsen, CEO, Momondo Martin Verdon-Roe, Director of Sales, Europe, TripAdvisor Barbara Pezzi, Director of Webmarketing & e-Commerce - Swissotel Brand, Fairmont Raffles Hotels Inteational Terry Kane, Director of Digital Strategy, Jumeirah Allison Wightman, Head of Marketing Systems, Virgin Atlantic Airways Paul Harrison, CEO, Carve Consulting Wesley Put van den Beemt, Lecturer, Inteational Tourism Management, HTV University of Applied Sciences Sebastian Heinzel, CEO, tripwolf Anthony Rawlins, MD, Digital Visitor David Oliver, Director, Marketing Programmes, Hertz Europe Amelie Bourgeois, Inteet and Direct Marketing Director, Disneyland Paris Danny Barrasso, Director eCommerce Services, EMEA, Hilton Hotels Niki van Wijk, VP e-Commerce, transavia Richard Verhoeff, Director e-Commerce, Center Parcs Europe Ines Verburgh, E-commerce Distribution Manager, VisitBritain Jared Salter, Founder, Joobili Stephanie Leavitt, Manager, Online Publishing, Caival Cruises Malte Siewert, MD, Trivago Ania Smith, Head of Business Development, Easte Europe, Expedia Adam Healey, CEO & Co-Founder, hotelicopterJohn T. Peters, President & CEO, Tripology

Travel Management Companies – an Efficient and Effective Distribution Channel for China

tim ramage, carlson wagonlit, china, business travel, key trends, travel management companies, suppl…

Tim Ramage, General Manager, Greater China of Carlson Wagonlit China discusses key trends in business travel.

Connecting with our customers

Barbara McCollister, Frequency, merchandising, Strategy, quantity, quality, emails, Newsletter, Pers…

Barbara McCollister, Senior Director of Sales & Business Development at Travel Ticker by Hotwire talks about connecting with customers

Managing the Opportunities and Challenges of Unbundling

Henriette Thilert, Aer Lingus, Irish airline, low cost operator, ancillary revenue, LCC, Frequent Fl…

Henriette Thilert, Head of Ancillary Revenue at Aer Lingus, discusses driving revenue through.

Maximise Revenue, Protect Profit and Set the Right Prices

Warren Mandelbaum, web-based, multi-channel, brands, strategy, branding, advertising, recession, Con…

Warren Mandelbaum, Head of Revenue Management for Whitbread Hotels & Restaurants discusses how to maximise revenues, protect profits and set the right prices in the face of economic downturn

Impact of Commission Capping and E-commerce

zinan liu, hrg, distribution channel, corporate sector, commission capping, e-commerce, hotel-travel…

Zinan Liu, Director of Sales & Account Management of HRG discusses the overview of distribution channel in the corporate sector.

Forecasting is Complex

hannes bos, millenium, copthorne hotels & resorts, revenue management, forecasting, technology, tool…

Hannes Bos, Director, Revenue Management Standards Global Sales and Marketing of Millenium & Copthorne Hotels & Resorts discusses forecasting a total revenue management perspective.

Reputation management: use travel reviews to boost sales and CRM, Presented at the Travel Distribution Summit Europe in 2010 by Amy Ziegenfuss Choice Hotels

Reputation management: use travel reviews to boost sales and CRM, Presented at the Travel Distributi…

Taking Back our Business

Rex Demanser, revenue management, Kempinski Hotels, hotels, channel management, Global Hotel Allianc…

Rex Demanser, Vice President Distribution & Revenue Management at Kempinski Hotels, discusses supply vs demand.

Successful ancillary revenue strategies

Steven Greenway, Sky Europe, Airline, Anvillary, Successful, Strategies, Insurance, parking, car hir…

Steven Greenway, Chief Commercial Officer at SkyEurope talks about successful ancillary revenue strategies

Electronic avenues to stay connected with existing customers

Dave Jones, Westjet, Ubiquitous, flight, JetReminder, time, rates, Click, Tips, Promotions, Partners…

Dave Jones, Director of Web Business at Westjet discusses electronic means of staying connected to existing customers, namely email & RSS feeds

Leveraging Available Data to Enable New Approaches to Revenue Management

Rick Zeni, revenue management, Jet Blue Airways, airline pricing, low cost carriers, airline booking…

Rick Zeni, VP - revenue management at Jet Blue Airways, discusses competitive revenue management.

Dispelling the Three Great Myths of the Social Media Revolution

adam healey, vibeagent, social media, hotel, user reviews, social networking, youtube, facebook, int…

Adam Healey, CEO of VibeAgent discusses what social media is.

Build, Buy or Franchise

fernando sanchez-crespo, husa, hotel distribution strategies, franchise, hotel development, research…

Fernando Sánchez-Crespo, DG Adjunto Comercial y Marketing of HUSA discusses hotel distribution strategies.

Edward Perry, Senior Director of eCommerce, Worldhotels talks about how to

Edward Perry, Senior Director of eCommerce, Worldhotels talks about how to "Optimize Your Online Con…

It seems no website can be deemed successful unless you have all the latest content and up-to-the-minutes features. However, in a time when less is more, what content can you do without?

How Will Mobile CRM Develop? Koen Bavinck, Sales Manager, Sound of Data - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Enhancing web content with new marketing technologies

Enhancing web content, new marketing technologies, STA Travel, Google Maps integration, Web 2.0, RSS…

Basil Hyman, Marketing and Internet Director of STA Travel, explains how to make technology work for you and how to deliver the travel experience.

Ancillary Revenue in Travel 2008

from Executive briefings the leading ancillary revenue experts, Ancillary Revenue 2008, Steven Green…

Executive briefings from the leading ancillary revenue experts. Learn from:

Establishing the Most Cost Effective Distribution Strategy Without Compromising Your Reach

Jerry Dunn, easyJet, direct sales, airline, paperless office, ticketless airline, third party distri…

Jerry Dunn, Distribution Development Manager at easyJet, discusses how to run an efficient operation.

Tipping points

Rohit Talwar, FastFuture, Demographics, Fortune Global 500, GFF, Survey, Stock Markets, Strategist, …

Rohit Talwar, Futurologist at FastFuture asks us the question whether respected travel brands will be reviled and what can be done to create a travel brand thats loved and used by all

Prepare for Changing Online Customer Behavior

ken penny, continental airlines, e-commerce, distribution planning, weather, web 2.0, youtube, faceb…

Ken Penny, Sr. Director, e-Commerce and Distribution Planning of Continental Airlines says "to be prepared you need to know what is coming".

Analyze the Advancing Social Media Landscape - Stay Ahead of Key Developments in e-Communications, Social Media and Customer Behavior - Jeremy Jameson, Senior travel industry strategist and independent consultant - Social Media for Travel Strategies USA

Analyze the Advancing Social Media Landscape - Stay Ahead of Key Developments in e-Communications, S…

The event consisted of the following speakers and covered the followingtopics. Introduction from the event Chair LadySusan Black, Susan Black AssociatesAnalyze the Advancing Social Media Landscape - Stay Ahead of Key Developments in e-Communications, Social Media and CustomerBehaviorPorter Gale, VP Marketing, Virgin AmericaVirginia Suliman, VP Websites, Hilton WorldwideTed Souder, Head of Travel, Central, GoogleJeremy Jameson, Senior travel industry strategist and independentconsultantSocial Media Strategy - Set the Right Vision, KPIs and Strategy for Your Business - and Make it HappenDel Ross, VP Sales & Marketing, InterContinental Hotel GroupFlo Lugli, EVP Marketing, Wyndham Worldwide rManage the Strategic Importance of Social Media to YourBusinessJosh Steinitz, CEO, NileGuide & Nicole Leer, Marketing Manager, NileGuideLeaHow to Manage Your Brand Reputation OnlineJohn T. Peters, President & CEO, TripologyGeoff Donaker, COO, YelpJames Zito, Director of Interactive Marketing, Morgans Hotel GroupApril Robb, Social Media Program Manager, TripAdvisorEffectively Use Social Media Tools to Boost Customer Engagement& LoyaltyAnil Aggarwal, Chariman & CEO, Milestone Inteet Marketing IncLinda Palermo, Chief Revenue Officer, Joie de VivreWill Aldrich, VP of Product, TripItAnthony Rawlins, MD, Digital VisitorIntroduction from Susan BlackBest Practices to get the Highest ROI on Your Social MediaInitiativesBrian Boland, Manager, Direct Response Solutions, FacebookBrandie Feuer, Director of Marketing, Tropicana Las VegasFiona Ashley, Director of Marketing, TravelmuseHenry Harteveldt, Vice President & Principal Analyst, Airline &Travel Research Forrester Research (Moderated By)Twitter and the Rise of Micro-blogging - What Are the Implicationsfor your Travel Business?Michael Perhaes, Ass. VP Marketing, MGM GrandTom Romary, CEO, Yapta.comSocial Media Metrics & Meaning - Are you Tracking andInterpreting Your Social Media Initiatives Effectively?Sam Fulton, VP Retail, Orbitz WorldwideDavid Doucette, Executive Director, Inteet Marketing, Fairmont RafflesHotels InteationalAt What Point in the Purchasing Cycle and to What Extent areTravelers Influenced by Social Media? - Get the FactsJennifer Davies, Director, Content, ExpediaRick Seaney, CEO, FareCompareSocial Media Content and SEO - Get the Right Content to Suit YourBrand & Drive Quality Traffic to Your SiteMark Guerette, Director of e-Commerce, Alaska AirlinesMichael B. Slone, Director Interactive Marketing, Vail ResortsThe Future of Search and the Social Web - Adding the EmotionalSentiment into Travel SearchYen Lee, CEO, UpTakeManage Social Networks to Gain Employee Commpany Buy-in and Build aPositive Company CultureClaire Elias, Director of eCommerce & Marketing, STA TravelBy subscribing to the Knowldge Box, for just Euros 90 per month you can access this and all the content available.

Globalization and Localization

Chris Amenechi, Continental Airlines, online, globalization, localization, e-commerce, travel, marke…

Chris Amenechi, Senior Director e-Commerce and Distribution Planning at Continental Airlines, discusses online growth opportunities.

CRM through Personalization, Customization and Relevance

Daniele Mancini, Costa Cruise Group, CRM, Carnival Corporation & plc, www.costa.it, www.costacruises…

Daniele Mancini, Corporate E-Business Director at Costa Crociere S.p.A., explains how Costa Cruises became the leading cruise group in Europe and South America.

Online Sales and Distribution - Profit Enhancing Distribution Strategies for a Changed Market - Eric Hofer, Senior Director of Commercial Sales, Travelport

Eric Hofer…

As demand and markets return to form so too will the battle with your competition - Discover the most profitable and cost effective mix of channels to drive higher bookings, revenues and capture market share in the new economic paradigm.

Develop the Revenue Management Function for the Future

Siv Forlie, Hyatt International, Europe, Africa, Middle East, Evolution, Future, Sales, Distribution…

Siv Forlie, Director of Revenue Management, EMEA at Hyatt International discusses developing the revenue management function for the future

Travel search marketing landscape

Bob OKeefe, AAA National, magazines, phone, guides, Printed, Information Consumers, members, sources…

Bob OKeefe, Managing Director of Strategy and Plans at AAA National discusses the travel search marketing landscape

Cultural Marketing: managing your mix to suit your country

Norbert Stiekema, Disneyland, Resort, Paris, Cultural, N° 1 destination, Le Louvre, Eiffel tower, D…

Norbert Stiekema, SVP of Sales and Distribution for Disneyland Resort Paris talks about managing your mix to suit your country

Online sales in China : challenges and perspectives

Bertrand Lebel, Air France, China, KLM, travel market, travel, online sales, group travel, all inclu…

Bertrand Lebel, VP e-Business Development at Air France, explains why the Chinese online travel market is still in its infancy.

The Future of Revenue Management

Horatiu Tudori, Academic Sector, Albert Einstein, trends, research, Risk, Applicability, Development…

Horatiu Tudori, Head of Academic Sector for Ecole Hôtelière de Lausanne talks about the future of revenue management

Travel Distribution Central and Eastern Europe 2007

Soren Langelund, Industry Expert, Analyzing & Predicting Consumer Behaviour in the CEE Region, An an…

Eastern Europe's first event for travel distribution professionals. Learn from:

Creating a successful RM culture

Jorunn Svidal, Thon Hotels, Director, RM Thon Hotels, Thon Hotels, Olav Thon Group, Olav Thon, Norwa…

Jorunn Svidal, Director Of Revenue Management at Thon Hotels talking about creating a successful RM culture

Revenue Management discussed for Independent Hotels, Executive Residences and Apartments

Richard G. Haddad, Hotels, Vision, Vision Hotels, Residences, Apartments, Challenges, Distribution, …

Richard Haddad, General Manager for Vision Hotels Management talks about revenue management

Engage your Customers through Personalization, Customization and Relevance

Miquel Moya Porcel, Barcelo Hotels and Resorts, urban and leisure hotels, tour operators, travel age…

Miquel Moya Porcel - Director, Loyalty Programs and Sales Planning, Barceló Hotels & Resorts - explains how to develop the best customization.

Carbon Offsets

First Choice Holidays, Jane Ashton, Holidays, Rob Stevens, Climatecare, carbon offsets, First Choice…

Jane Ashton, Head of CSR, First Choice Holidays PLC & Rob Stevens, Climatecare discuss carbon offsets, what they are and which ones work

Is search as we know it today still evolving?

Richard Noon, Webjet, Opportunity, Flights, Pricing, KW, Hotel, Investment, Click Thru Rate, Cost pe…

Richard Noon, CEO at Webjet discussing online searching and how its evolution

Tour operator forecasting – or how to take the hurdle from theory into the real world

"Vlad Kostyukovski, Neckermann, Vrij Uit, Thomas Cook, hotel, tour, flight, packages, flyloco, Last …

Joerg Esser, Head of Yield Management & Business Development at Thomas Cook Nederland BV talks about re-evaluating the role of forecasting in your organisation

Renegotiate rates or get maximum exposure? What value do 3rd parties give in periods of weak demand and how can you maximise their value? Revenue And Pricing Strategies Conference - Chris Martin, Head of Revenue Management, Ramada Jarvis Hotels - Travel D

Chris Martin…

Does a single pricing strategy ever optimise revenue?

Calum Russell, EasyHotel, franchising, Concept, Budget, Clean, consistent, safe, low cost, Central, …

Calum Russell, Commercial Director for EasyHotel discusses whether a single pricing strategy ever optimises revenue

Implementing and Operating a Loyalty Program

Adriana Toledo, Sol Melia, hotels and resorts, loyalty program, frequency program, marketing, CRM…

Adriana Toledo - Director Loyalty Programs, Americas Division, Sol Melia Hotels and Resorts - learn how to manage and implement a profitable loyalty program.

Online Sales and Distribution - Best Practice Strategies to Grow Your Brand & Steal Market Share - Thaddeus Hanscom, Interim Global VP, Expedia Media, Expedia Inc

Thaddeus Hanscom…

Despite the tremendous growth of social media, trip planning websites and 3rd party distributors, your travel website remains the most cost-effective channel to sell travel and promote long term brand loyalty. Discover the latest digital tools and techniques to maximize direct traffic, increase brand visibility and convert elusive lookers into loyal bookers.

China travel overview

William Bao Bean, Softbank, China, India, SOFTBANK, SBCI, eLong, Ctrip, guaranteed, commission, airl…

William Bao Bean, Partner at Softbank China & India gives a travel overview of China

Utilize Online Video to Enhance Your Media Campaign

Scott pawloski, microsoft advertising, online video, media campaign, consumer video, video streams, …

Scott Pawloski, Regional Sales Director, Southern U.S.of Microsoft Advertising discusses how online video drives sales.

Travel Distribution Summit Asia 2011

Travel Distribution Summit Asia 2011 How is Travel marketing and distribution evolving in the world…

Managing Your Ancillary Revenue and Partnership Projects

Georgia-Lee Cleland, ancillary revenue management, RM, Eurostar, channels, incentives, staff trainin…

Georgia-Lee Cleland, E-Commerce Ancillary Revenues Manager at Eurostar, discusses what’s the right Ancillary Strategy and how many products are the right amount.

Profit optimization in driving incremental revenues

Chris Bishop, Harrahs, Entertainment, Optimization, Segmentation, RevPAR, Upsell, Worth, Loyalty, re…

Chris Bishop, Senior Director of Revenue Management, Consulting & Training at Harrahs Entertainment talks about the role of profit optimization in driving incremental revenues

Mobile in Travel - What is the Hype All About? Tim Gunstone, Managing Director, EyeforTravel - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Innovations in Search: How is Online Travel Evolving to Meet the Demands of Increasingly Sophisticated Web Users? Krista Pappas, Head of Business Development, Bing - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Mobile in Travel & Hospitality: An Action Plan for the M-Marketer, Max Starkov, Chief eBusiness Strategist, Hospitality eBusiness Strategies - Travel Distribution Summit USA 2009

Social media mobile online travel marketing…

Listen and learn from the best online travel marketers in USA. Audio footage and slides from our 2009 event held in Chicago � Distribution Strategy, mobile, PPC, social media, SEO, search marketing

Jeff Roy, Director of Air Revenue Management, Collette Vacations will speak about the View From The Other Side - Engage With Travel Agents and OTA's

Jeff Roy…

* With GDS Biasing, advertizing, override commissions, special rates and a variety of tactics used to gain market share in the travel agency segment- what really works? Who do they listen to and why?

The Future of Asian Travel Distribution

cyril ranque, asia, expedia, online travel marketplace, bookings, sites, customer reviews, tripadvis…

Cyril Ranque, Vice President of Asia Pacific Partner Services Group of Expedia discusses the world’s largest online travel marketplace.

The impact of negative social media publicity

Scot Ennis, Switched on Media, negative, social media, publicity, twitter, L.A Times, Fox, CBS, CNN,…

Scot Ennis, Director of Switched on Media explains the impact of negative social media publicity

Turbo-Charge Your Online Marketing Initiatives

spending my time, above everyone, stick, get money, sell, Thousands of options, Forrester’s Method…

Cassandra Jeyaram, PhD, Social Marketing Manager for InterContinental Hotels Group discussing the power of social media to

Integrating CRM with pricing and RM

Rom Hendler, Strategic Marketing, Venetian, Value, Resort, Hotel, Casino, Expo, Sands Macao, Palazzo…

Rom Hendler, VP of Strategic Marketing for the Venetian Resort Hotel Casino talks about intergrating CRM with pricing and RM

Integrating automated distribution, pricing and revenue management

Steven Pinchuk, Harrahs, Entertainment, Opportunities, availability, Automate, Real time, Internet, …

Steven Pinchuk, VP of Revenue Management at Harrahs Entertainment discusses integrating automated distribution, pricing and revenue management

Get Inspired

Tamas Gabor, Joobili, destination, travel, research online, travel industry online, marketing…

Tamas Gabor of Joobili, discusses the travel timeline.

The Chinese online travel market

Pegasus, Pacific, Asian, Olivier Dombey, commission, renegotiate, guarantee, reliablecredit, infrast…

Olivier Dombey, VP of Sales and Account Management for the Asian Pacific at Pegasus talks about the Chinese online travel market

Networking

Contact over 1000 attendees of the European Travel Distribution Summit - June 2010

networking exclusive meetings with travel industry…

Make contact and start valuable business relationships with Europes top travel executives. Senior decision makers who specialize in:Online travelSocial MediaMobileRevenue ManagementTravel DistributionAncillary or merchandising RevenueAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business .

Meet travel industry decision makers in the field of social media and online marketing

networking europe social media…

Make contact and start valuable business relationships with Europe\'s experts in social media in travel. Senior decision makers who specialize in:Online travelSocial MediaMobileagency managementAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business .

Get in touch with 600 US online Travel innovators - October 2010

US travel market america canada …

Make contact and start valuable business relationships with Americas top travel executives. Senior decision makers who specialize in:Online travelSocial MediaMobileRevenue ManagementTravel DistributionAncillary or merchandising RevenueAll subscribers will be added to the online networking centre not just for this event but for all our evefortravel shows, when its opened 3 weeks prior to the show.The perfect way to form distribution partnerships, keep in touch with key contacts and to see who is investing in devloping their business .

Eyefortravel runs conferences and meetings for travel distribution executives across the USA, Europe, India and Asia. Over 6000 top travel executives attend each year.
Every event has online networking centre pre and post event.

All Knowledge box subscribers will be given access to these online networking centres 2 weeks prior to each show.

The perfect way to:

• Make new contacts with decision makers
• Know whose who in the travel industry
• Find our where key players are researching or investing